Opiniones de RUN Powered by ADP

Constant updates and ADP actually listens to the feedback of their customers. I LOVE having a dedicated manager to answer my questions or to direct me in the right direction.

I wish that when setting up a new tax that needs an ID #, that ADP would handle contacting the state for id #'s, etc.

The ease of entering payroll, the ease of keep tracking of jobs and tasks worked.

Sometimes the vacation tracking isnt exactly correct. Need to make changes to it pretty much all the time

The best part about Run by ADP is the customer support. They are available and have short wait times to speak with someone. They are super helpful and take the time to walk me through the software functionality. Additionally the software is relatively user friendly and simple to deploy. It makes payroll so simple!

There isn't anything that I don't like about the software. It has the features and functions that I look for in a payroll processing system.

The software is intuitive, easy-to-use and secure.

I have no complaints apart from the constant password changing required.

I have used ADP on and off with companies I have owned or been an officer of since 1997. The company and the people who work here are knowledgeable and good people to work with.

The software is not well put together and doesn't flow naturally. Additionally, screens will freeze on you and you will have to start over.

The ability to run payroll quickly and easily was a huge draw. The biggest benefit is the knowledge that we are compliant with all of the ever changing tax requirements. All of our taxes are paid automatically which is also a huge time saver. I'm excited to see how it helps with year-end reporting.

Integration with the desktop version of Sage 50 was a little cumbersome. It works, but doesn't import the data in the way that we were used to. It's just fine, but not perfect. Setup happened at the end of a quarter and took a little bit too much back and forth to get working properly. Support wait times were unusually high.

Timekeeping feature is a great timesaver.

There are still glitches with changing employee status (say from contractor to full time employee) Have had to call the help desk EVERY time I do this.

User friendly. Reports at your fingertips and if you cannot find a report just call the customer service line and they will create or walk you through pulling the report. Their customer service team has always been top notch and helpful. For forms for new employees they have it. Need Policy and Procedures for your office they have it. There is a world of resources through this software that you can easily get to by computer or lets say your out of the office and need to run payroll, no problem they have an app for that as well.

I honestly do not have a complaint. The only thing I could suggest is on the Payroll Moblie App it would be helpful if I could make employee changes without having to log in to a computer but definitely not a deal breaker.

It makes tracking wages and employment records easy to track.

Some documents are tricky to locate. Each pay stub has to be downloaded individually unless put together in a custom reports package.

Worked consistently. Very low downtime. Transactions and reporting were smooth and convenient/

The customer support for worker’s compensation, 401k, and payroll issues was less than stellar. Wait times from hours to days were common. Workers comp support was horrendous.

ADP works as advertised. Payroll is easy to run, reports are bundled and stored online for easy access. We really love the Employee on-boarding self service feature as it saves us a lot of time and helps minimize errors.

Not much to dislike - We want to use the HR module but due to cost issues, we will hold off on that. I had the trial run and really liked the Doc Vault features.

The product is a good product, money value is cost effective, informative, easy to understand. I have used ADP for about 23 years. I have seen several products that were used. Technology moves fast and this product provides future assurance of meeting the technological needs that businesses will be looking for to help run their payrolls. Education of the product and how it links into the unemployment office and keeps records on our employees and their payroll tax needs is also very important The reports that are offered can provide endless data. I am appreciating all these features available to me as I focus on running the company as well. I need quick, friendly and understanding customer service attendants that can help with my unique needs for my employees. It is a product that NEVER CLOSES and this is invaluable as my hours of work never close. Thank you for all the support that is at my fingertips. I would not want it any other way. A product I can count on!

So many functions on one page that it sometimes loses its value of finding the right page for the right need. Maybe more pages with less on each page would make a person that is just starting out with ADP feel that it is more user friendly product.

It is very user friendly. For small business it gets the job done. I would encourage everyone to get their HR support and the legal club. That gets you access to lawyers for a 30 minute consultation and can help you make the right decision for your company. Payroll, taxes, garnishments, and more become very easy to do when you have Run.

After you get over 50 people it's limitations start to become apparent. Sometimes the system glitches and a raise you put in doesn't happen on the paycheck. The customer support is often not based in America but it isn't terrible. The worst part about the customer support are they waits, but over the past few months they have gotten shorter.

Great human resource management tool that is easy to use. I love that it gives you real-time reports and lets you create reports that are calculated by the time you have been working. It is very convenient that ADP tool is compatible with many other project management tools and can be easily integrated.

ADP is a web-based tool with smart time tracking. I wish it could track how many time you have spent on each client with one simple click. The general invoice system is very user-friendly and straightforward however currency change is not an available feature. Detailed visual overviews help plan your time and resources better and offers valuable insights, however the interface is a little boring.