Opiniones de RUN Powered by ADP

Constant updates and ADP actually listens to the feedback of their customers. I LOVE having a dedicated manager to answer my questions or to direct me in the right direction.

I wish that when setting up a new tax that needs an ID #, that ADP would handle contacting the state for id #'s, etc.

The best part about Run by ADP is the customer support. They are available and have short wait times to speak with someone. They are super helpful and take the time to walk me through the software functionality. Additionally the software is relatively user friendly and simple to deploy. It makes payroll so simple!

There isn't anything that I don't like about the software. It has the features and functions that I look for in a payroll processing system.

The software is intuitive, easy-to-use and secure.

I have no complaints apart from the constant password changing required.

I have used ADP on and off with companies I have owned or been an officer of since 1997. The company and the people who work here are knowledgeable and good people to work with.

The software is not well put together and doesn't flow naturally. Additionally, screens will freeze on you and you will have to start over.

Ease of use, customer support, features of the product

The fact that only SOME things can be completed from the App

The ability to run payroll quickly and easily was a huge draw. The biggest benefit is the knowledge that we are compliant with all of the ever changing tax requirements. All of our taxes are paid automatically which is also a huge time saver. I'm excited to see how it helps with year-end reporting.

Integration with the desktop version of Sage 50 was a little cumbersome. It works, but doesn't import the data in the way that we were used to. It's just fine, but not perfect. Setup happened at the end of a quarter and took a little bit too much back and forth to get working properly. Support wait times were unusually high.

This software has made it easy to use and our team loves having direct deposit as it was something not offered by the previous [SENSITIVE CONTENT HIDDEN]

Customer service once you sign up was a little lower but I haven't had too many questions so that isn't supper horrible

Easy to use and get up to speed. Simple and easy to run payroll. Love that the system reminds you when you need to run payroll. Support is also good when needed. Most questions are answered quickly. Love not having to worry about filing payroll taxes, etc. ADP does all this for you which saves a small business owner lots of time that would spent on these things.

Timekeeping app was not great and expensive compared to other payroll providers. The integration with QuickBooks is clunky and makes it hard to categorize payroll the way we need to track it for costs.

Worked consistently. Very low downtime. Transactions and reporting were smooth and convenient/

The customer support for worker’s compensation, 401k, and payroll issues was less than stellar. Wait times from hours to days were common. Workers comp support was horrendous.

ADP works as advertised. Payroll is easy to run, reports are bundled and stored online for easy access. We really love the Employee on-boarding self service feature as it saves us a lot of time and helps minimize errors.

Not much to dislike - We want to use the HR module but due to cost issues, we will hold off on that. I had the trial run and really liked the Doc Vault features.

Once I had run payroll a few times it's easy enough to use. I don't use their HR support or anything but calculating payroll is straightforward. It's great that the tax totals are calculated automatically and they file year-end paperwork for you.

I'll state that this review is for ADP Canada (vs ADP U.S.) I'm with a very small U.S. based nonprofit with just just a couple employees in Canada, and switched to ADP from calculating taxes manually. Using ADP is the lesser of two evils but it hasn't been a great experience. I run payroll semi-monthly and once, for no apparent reason (their rep couldn't explain why it happened) they initiated the second half of the month's payrun at the same time as the first, and charged us a $150 fee to do so, which they never refunded. Their chat support is helpful but if it's "unavailable" you have to call and it's always a 1-2 hour wait. You can request a call back but any time I do that they never actually call me back. The interface is also pretty low-tech.

Many changes have been made to this product since our firm started using it which is a plus. There has been improvement in regard to clocking and out @ desired times. It's very easy to manage your time as well as PTO accrued time .

There are times when there are server issues and I can't clock in and out. Even when I am in the office.

It was easy to learn and setup. Customer support was outstanding.

It doesnt always sync up correctly with quickbooks

It is very user friendly. For small business it gets the job done. I would encourage everyone to get their HR support and the legal club. That gets you access to lawyers for a 30 minute consultation and can help you make the right decision for your company. Payroll, taxes, garnishments, and more become very easy to do when you have Run.

After you get over 50 people it's limitations start to become apparent. Sometimes the system glitches and a raise you put in doesn't happen on the paycheck. The customer support is often not based in America but it isn't terrible. The worst part about the customer support are they waits, but over the past few months they have gotten shorter.

Great human resource management tool that is easy to use. I love that it gives you real-time reports and lets you create reports that are calculated by the time you have been working. It is very convenient that ADP tool is compatible with many other project management tools and can be easily integrated.

ADP is a web-based tool with smart time tracking. I wish it could track how many time you have spent on each client with one simple click. The general invoice system is very user-friendly and straightforward however currency change is not an available feature. Detailed visual overviews help plan your time and resources better and offers valuable insights, however the interface is a little boring.

I like the ability to process payroll on a consistent basis. ADP allows us the ability to set individual pay parameters for our staff and automatically process payroll for those on a set compensation. I enjoy the reports that can be produced.

This software should offer reductions for members who have used the software for a long period of time. There are only benefits for new users. The amount of individuals using this product, increases the cost of the product.