dotloop

4,7 (661)
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Software de gestión de transacciones inmobiliarias

Calificación general

4,7 /5
(661)
Relación calidad-precio
4,6/5
Funcionalidades
4,6/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,6/5

94%
de los usuarios recomienda esta aplicación
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661 opiniones

Bryan
Bryan
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Dotloop is better for the agent than for the person signing.

Revisado el 3/2/2022

Some quirks. Such as if you fill out a contact within the loop, then dotloop will only remember...

Some quirks. Such as if you fill out a contact within the loop, then dotloop will only remember the name and email outside of that loop. If you want that contact to be in your system with all their info, then you need to exit the loop, go to contacts, fill out the date, and press ok once and then when the screen refreshes then press save. If you don't press this twice, you won't save the data. But at least when you do this, then all the data for the contact will save. Why this is so and so convoluted, I have no idea. But it's been like this for almost a decade and I've asked about it.

Puntos a favor

Much easier to use than zipforms and docusign for the agent.

Desventajas

Signing for the buyer or seller not near as easy as docusign. There you just press start and it takes you to the next place to sign. Then you click finish. All done. With dotloop the signer must scroll and search for the proper places to sign or fill out. So this is more prone to unfilled documents than with docusign. Also, dotloop doesn't offer the simple date function that fills out the date when it's signed like docusign. You must manually choose a date and if the date is tomorrow when they sign and you filled out today then you have lost time for their termination option because it started when i filled out the date rather than when the customer signed. And because it is hard to get signers to fill out fields, it's almost impossible to get the signer to fill out the date, so it's easier just to guess and fill out the date you think they'll sign.

Josh
Josh
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Making Transaction Management Manageable

Revisado el 18/10/2019

As mentioned above, Dotloop allowed our small team to transition away from paper-based processing...

As mentioned above, Dotloop allowed our small team to transition away from paper-based processing to a fully digital solution. Our team was able to closer over 100 transactions per year with a single adminsitrative transaction coordinator thanks to its templates and task tracking systems.

Puntos a favor

Dotloop has a clean, intuitive interface (especially after their most recent design update). It helped our small team clear over a big hurdle of allowing our ops team to efficiently manage transactions while simultaneously allowing our agents to check on progress with as little friction as possible. Dotloop made it possible for our team to finally forego paper files and transact fully in the cloud.

Desventajas

Despite multiple attempts, our team never really trusted the more complex features of Dotloop (individual user permissioning in particular). Whether user or system error, we had several instances where non-team users were seeing notes, documents, or contact information they should not have seen. As a result, we used Dotloop for internal processing only, which means we had to look elsewhere for client-end solutions.

Alternativas consideradas

TOP PRODUCER

Razones para elegir dotloop

Top Producer is an old piece of software, and the age showed around the time we switched to Dotloop in 2017. We attempted to use Top Producer's transaction management solution, but it just wasn't up to par with what Dotloop was offering (either in feature set or usability).

Software anterior

TOP PRODUCER

Razones para cambiar a dotloop

Dotloop came highly recommended by other brokers in our firm. In addition, Dotloop seemed (at the time) to be the most standalone product—the other options required us to change our workflow to fit their system, as opposed to their system conforming to our way of doing business. Dotloop was much more flexible in this regard.
Merribeth
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Expensive and Not User Friendly

Revisado el 14/1/2023

My experience is that it is not user friendly. Many agents cringe when having to use it.

My experience is that it is not user friendly. Many agents cringe when having to use it.

Puntos a favor

It has very good security protocols in place. It also allows an agent to store documents.

Desventajas

It is overpriced and not user friendly for agents or clients.

Alyson
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy, Convenient and Affordable!

Revisado el 16/9/2024

Very good. From the product itself to customer service.

Very good. From the product itself to customer service.

Puntos a favor

I like it's ease of use and how I can categorize my files and transactions. Also, customer service is top-notch.

Desventajas

There are things I've had to call into customer service that I couldn't figure out how to do from info on the app/website. Wish there was a robust "help" section so that I could find out my answer without calling in!

Aryn
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

My Prefered E-Sign Program

Revisado el 4/9/2024

I appreciate that they have the app so that I can both work remotely and be notified on my phone...

I appreciate that they have the app so that I can both work remotely and be notified on my phone when sigantures occur. It has expedited the pace at which I can work. I find the program to be complimentary to others in terms of keboard shortcuts which has also allowed me to be efficiant and not waste time placing indevidual boxes where i may need them.

Puntos a favor

I like the ease with which it operates. I find it to be the most fluid of the e-sign platforms I've used. I appreciate the way it autofills both text and signatures, and how it time stamps signatures so that I don't have to add a date at every signature placement.

Desventajas

There are on occasion a few bugs that I've learned to work around. Namely thaton occasion if I share a document with Editing permissions it can lock others out of the document, even once the editor is done.

Mike
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Lovin Dotloop

Revisado el 14/8/2024

I have been using Dotloop for as long as I can remember, since day one, my overall experience with...

I have been using Dotloop for as long as I can remember, since day one, my overall experience with Dotloop has been excellent. I use Dotloop every day for business and know the program is very reliable. I have never experienced a glitch or outage. I do not recall ever needing customer support or having a tech issue however I'm confident they would be great if I did.

Puntos a favor

The Dotloop platform is easy to navigate, and I can search for any document required in my state. The Document Library includes all required forms; no looking online and downloading to add to my files. Keeping all my files secure and organized for years is no issue at all.

Desventajas

I don't have any negative feedback. I can't even complain about the price. Having full functionality of the entire program for basically a dollar a day is a bargain.

Mike
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Dotloop...a good electronic signature app

Revisado el 3/6/2024

I like dotloop. Its easier to use than a lot of the other electronic signature apps but it is...

I like dotloop. Its easier to use than a lot of the other electronic signature apps but it is limited in its extra functions and you have to pay for it after 10 signatures or loops but overall its a very straightforward and easy app to use.

Puntos a favor

I like the fact that dotloop does what its designed to do, make it easy to capture electronic signatures safely and securely. Its user friendly and has a nice, intuitive UI.

Desventajas

I dont like that you only get 10 free loops per email but you can jist create a new email account and youll get 10 more free "loops" or signatures which is nice. Its owned by Zillow so things change a lot just like they do with Zillow but its a good site overall

Stephanie
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great and affordable.

Revisado el 10/8/2024

Useful software and very convenient pricing. The dashboard is helpful in notifying me when a client...

Useful software and very convenient pricing. The dashboard is helpful in notifying me when a client has finished signing documents.

Puntos a favor

Dotloop was easy to set up and use. The dashboard for yourself and the one you’re sending documents to is very useful for both parties. Pricing was affordable.

Desventajas

I can’t access dotloop through my cell phone when I’m not in the office. That is my only complaint.

Juanita E.
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very Helpful

Revisado el 16/8/2024

Puntos a favor

Very easy and help to teach and share with other Realtors.

Desventajas

It is not used by all parties in a transaction.

Alternativas consideradas

Docusign

Razones para cambiar a dotloop

Because I was familiar with this product.
Usuario verificado
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

DotLoop for Real Estate Brokers

Revisado el 28/3/2024

Puntos a favor

Ease of use, documents and signing all in 1 place

Andrew
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

Generally Effective and Simple to Learn, But Pricey and Not Without Idiosyncrasies

Revisado el 9/6/2023

At the end of the day, in real estate we just need something to keep us organized and keep up with...

At the end of the day, in real estate we just need something to keep us organized and keep up with the fast pace of modern transactions. Generally speaking, Dotloop allows this to happen via a simple user interface that most clients can figure out. There are probably more features to the software that I don't use (and perhaps, am not even aware of) but for my needs it's just fine. As I described previously, there are some things about it that make me want to tear my hair out, but having identified these annoyances, I'm usually able to avoid them and advise my clients on how to do the same. Would I switch to a different program if something better came along? Probably, in large part because Dotloop is more expensive than many of its competitors, and in the more than half-decade I've been using it, I've never seen the software updated to address some of the same problem areas that have been plaguing it all along. But as I said, it's 95% functional for my needs and I already know how to use it, which counts for a lot.

Puntos a favor

There are a lot of e-signature software programs out there right now. Many of these -- including Dotloop -- are pitched as specific to real estate transaction management, although there's no conceivable reason they couldn't be used in other contract-dependent industries as well. Having tried several of these programs, I've now been a consistent Dotloop user for at least five or six years, possibly longer. Part of that is simply because I've come to know the software and it's what I am comfortable using, which ultimately saves me time. But it really is straightforward, with an attractive user interface and great organizational capacity. I love being able to create folders within folders, to re-use Loops when clients return for multiple transactions, and to archive documents that are not being used. Basic functions like document splitting, renaming, saving, sharing and downloading are very easy and work as intended.

Desventajas

As much as I like the software, it has a variety of quirks that cause me varying levels of irritation. I've learned a few tricks to keep the quirkiness to a minimum, but the program can still be truly obnoxious at times. One of my biggest pet peeves is when another agent wants to share documents with me from his/her Dotloop account; for instance, a buyer's agent sends me an offer for a property I have listed. If this buyer's agent shares it from her Loop (rather than just attaching a PDF to an email) Dotloop frequently creates a brand new Loop on my dashboard -- or worse, asks me to "sign up" for Dotloop because the agent has shared it to some variation of my email address that isn't technically my Dotloop address. So in a best case scenario my Loops become disorganized, and in a worst case scenario I can't even look at the offer unless I make a new account or ask the other agent to re-send. Many agents I know have this very same complaint, to the point where we have started adding comments in our MLS listings that say "Do NOT submit offers via Dotloop; email a PDF instead." Dotloop has some other quirks, including not saving signatures if two parties (say, husband and wife) are signing at the same time from their respective computers or mobile devices. I have to tell my clients "Make sure one of you signs completely and THEN the other one of you can do the same."

Maryann
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The top choice for electronic record management, transaction management and storage.

Revisado el 5/8/2021

I love dot loop for the ease of use for both the customer and the business owner. It is easy to...

I love dot loop for the ease of use for both the customer and the business owner. It is easy to navigate and is available whenever I need to access it. I especially like that I can access it using my phone.

Puntos a favor

The software is easy to use with end users able to use the system within a very short period. The learning/educational resource is extensive and the support is available whenever I need them. The Dot Loop support team are very knowledgeable, and guide me through all my questions and needs. This system can be accessed from anywhere including through a phone app 24/7. Additionally records are secure and meet compliance regulations for record management. Ability to customize forms, make templates of frequently used documents, pull reports and more make this a smart choice for businesses.

Desventajas

Cost is a little high as compared to other electronic systems. Also adding additional users is possible but I wish the pricing were a bit lower if we are already and established user.

Tara
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Dotloop is great!

Revisado el 10/5/2024

Puntos a favor

Dotloop is easy to use and implement in everyday Real Estate needs. Managing forms and transaction history is simple.

Desventajas

What I like least about dotloop is that you cannot merge loops if someone else has entered info. Also, sometimes fields will randomly delete when I am entering information.

Crystal
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Dotloop Review

Revisado el 3/5/2024

Overall, Dotloop is a good experience and easy to use

Overall, Dotloop is a good experience and easy to use

Puntos a favor

easy to use, able to see the history, user-friendly

Desventajas

it will decide to boot you at random times, causing you to have to get a code etc to log in, this is very inconvenient

Korrie
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Always using Dotloop

Revisado el 3/6/2024

Puntos a favor

It stores everything I need to for all transactions. I love how it ties to our other applications so i can send everything with a button instead of downloading and uploading documents.

Desventajas

I wish you had the option to make different folders on the front screen. Like a 2023 Sold folder, go into it and it has all the loops from 2023

Kaye
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Dot Loop Review!

Revisado el 19/10/2023

It was great, organized and efficient! I give this software a 10/10.

It was great, organized and efficient! I give this software a 10/10.

Puntos a favor

The visuals, the document organization, the signature software, everything! This is my favorite real estate transaction software.

Desventajas

Truly I did not ever see an issue with this software. I love this website more than any I have ever used.

ANTHONY
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Must try App.

Revisado el 3/9/2024

Efficient and user-friendly platform for real estate.

Efficient and user-friendly platform for real estate.

Puntos a favor

Seamless collaboration and e-signature features.

Desventajas

Limited customization options for forms and templates.

Emily
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Absolutely worth it.

Revisado el 20/9/2023

Puntos a favor

DocuSign, management keeping everyone in the loop.

Desventajas

A bit too expensive if you don't use it daily

Nicole
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

High volume admin point of view

Revisado el 16/6/2023

Over all dotloop serves it purpose.

Over all dotloop serves it purpose.

Puntos a favor

Ease of access and Loop Templates are the features I find most appealing.

Desventajas

I wish we had the ability to select signing order and have more ability to customize the documents.

Usuario verificado
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

Good end-user experience for me

Revisado el 15/6/2023

Puntos a favor

dotLoop simplifies the document signing process immensely, especially when it comes to real estate transactions. The platform is intuitive and easy to navigate, even for less tech-savvy users. The ability to review, sign, and share documents electronically eliminates the hassle of handling piles of paperwork, significantly speeding up the closing process.

Desventajas

However, dotLoop does have its drawbacks. There can be occasional glitches with the software, particularly when loading large documents. Moreover, for infrequent users, the number of features can seem overwhelming, leading to a somewhat steep learning curve. Lastly, while support materials are provided, live customer support responsiveness could be improved for more efficient issue resolution.

Nicole
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Dotloop Daily User

Revisado el 26/4/2023

Simple to use for most people, like anything i get the odd phone call from frustrated clients but I...

Simple to use for most people, like anything i get the odd phone call from frustrated clients but I can usually walk them through it with ease.

Puntos a favor

Easily manages my files. User friendly.

Desventajas

That a secondary signature can not be used with the same address, I would with a lot of elderly people who share one email address therefore I have to pay $300 a year for DocuSign additionally

Tammy
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Ease of Use

Revisado el 27/4/2023

I enjoy Dotloop because it's affordable and easy to use.

I enjoy Dotloop because it's affordable and easy to use.

Puntos a favor

The ease of use especially when you are technology challenged.

Desventajas

No complaints at this time. I like dotloop over docusign.

Nichele
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

DotLoop

Revisado el 13/2/2023

Working with relocating buyers who are not present to sign in person.

Working with relocating buyers who are not present to sign in person.

Puntos a favor

Ease of use, convenience it provides and having all of my transactions in one place.

Desventajas

There have been no cons. The software provides avenues for working 24/7.

Fran
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Knowledge of DotLoop

Revisado el 16/5/2023

The person who helped me was patient and knew his craft well and was able to get me thru the...

The person who helped me was patient and knew his craft well and was able to get me thru the transaction...

Puntos a favor

Speed and accuracy of the management of transactions

Desventajas

I need to use it more in order to determine same..

kimberly
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

A Real Estate Agent's Perspective on Dotloop

Revisado el 28/11/2022

I use Dotloop every day to ensure that my Real Estate Transactions are handled correctly and all...

I use Dotloop every day to ensure that my Real Estate Transactions are handled correctly and all steps that need to be done are done. There is no guessing if I have missed ordering Title Work or Inspections. They are documented, and can be shared immediately.

Puntos a favor

Being able to organize all of our Real Estate Transactions and their documents, from start to finish, in one file, makes home buying transactions easy to track all aspects of the transaction. It is also easy to share any documents to others, and track the history of each document. One can also create tasks for themselves or others so that there is accountability and follow up.

Desventajas

The only Con to this software is that, on contracts, where there is a change needed, due to an error or such, you have to download the documents that needs to be corrected to your computer, then download it again to Dotloop, to make any corrections. If you do not do these steps, all signatures are cleared and the entire process has to be done over.