NetSuite

La solución ERP en la nube líder y más implementada del mundo

Calificación general

4,1 /5
(1.267)
Relación calidad-precio
3,7/5
Funcionalidades
4,1/5
Facilidad de uso
3,8/5
Asistencia al cliente
3,7/5

82%
de los usuarios recomienda esta aplicación
Ordenar por

1267 opiniones

Usuario verificado
Calificación general
  • Sector: Ingeniería industrial o mecánica
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Grandes posibilidades de personalización!

Revisado el 9/2/2023

A pesar de que no fue la opción final que elegimos, NetSuite es una gran opción para la mayoría de empresas. QUe no escogieramos NetSuite fue por pequeños detalles pero fue una opción hasta el final.Muchas opciones y grandes posiblidades de personalización.

Puntos a favor

Netsuite es un software de gran alcance que puede permitir que una empresa en crecimiento establezca una gestión financiera eficaz. El alto nivel de personalización disponible también significa que se pueden producir informes detallados, lo que puede ser extremadamente útil para que una empresa identifique oportunidades de crecimiento o áreas de mejora.

Desventajas

Aunque como tal no es un problema, como en la mayoría de este tipo de softwares, al principio es abrumador la cantidad de información que tienen que asimilar para sacarle partido debido a las enormes opciones que ofrece, sobre todo para los usuarios primerizos. Debido a que es altamente personalizable, esto puede ser una desventaja para las empresas con un departamento de sistemas reducido.

Respuesta de Oracle

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Iván
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Netsuite, agil y efectivo.

Revisado el 1/12/2022

La mejor plataforma de gestion de recursos empresariales hasta el momento.

Puntos a favor

La facilidad de implementacion es increiblemente intuitiva.

Desventajas

Hubo un ligero problema al capacitar al personal mientras iniciamos con la plataforma.

Respuesta de Oracle

Thanks for taking the time to leave a review, Ivan! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Ariel
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Cuan bueno es NetSuite

Revisado el 8/1/2023

Puntos a favor

Los usuarios pueden acceder a él desde cualquier lugar y en cualquier momento. Integración completa entre todas las áreas de la empresa, esto permite una visión más completa y precisa de la empresa. Es fácil de usar y ofrece una interfaz intuitiva y fácil de navegar, para sacar el máximo provecho del software.Es adecuado tanto para pequeñas empresas como para grandes corporaciones. Puede ayudar a las empresas a reducir costos y ahorrar tiempo al automatizar tareas y procesos manuales.

Desventajas

algunas desventajas a considerar: Como NetSuite se ejecuta en la nube, los usuarios dependen de una conexión a Internet para acceder a él. Puede ser más costoso que otras opciones de software de gestión empresarial debido a su amplia gama de funcionalidades y su modelo de suscripción. Algunos usuarios pueden encontrar que hay una curva de aprendizaje al principio al usar NetSuite debido a la cantidad de funcionalidades y opciones disponibles. Aunque se integra con algunas aplicaciones de terceros, algunos usuarios pueden encontrar que no se integra con todas las aplicaciones que necesitan o desean.

Respuesta de Oracle

Thanks for taking the time to leave a review, Ariel! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Jordi
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Un muy buen ERP para grandes Industrias y clientes

Revisado el 31/12/2022

Netsuite es un ERP muy poderoso para contabilidad, gestión de facturas y muchas integraciones más. Muy recomendable para grandes players

Puntos a favor

Es una herramienta muy potente para uso de grandes industrias, grandes corporaciones y clientes de comercio electrónico.

Desventajas

Tal vez la compatibilidad con algunas herramientas hechas expresamente para la empresa en que lo utilizaba. Suele pasar en herramientas que solo estan diseñadas para un proceso en concreto. Pero es normal. Sin problemas

Respuesta de Oracle

Thanks for taking the time to leave a review, Jordi! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Erika
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

El mejor ERP en nube

Revisado el 19/9/2021

Puntos a favor

Facilidad para la toma de decisiones, me permite obtener informes de todas las áreas para el análisis.

Desventajas

La implementación es complicada, pero una vez instalado es de gran utilidad

Jerson
Calificación general
  • Sector: Almacenamiento
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Estrategia d mano

Revisado el 11/11/2022

Puntos a favor

Bueno lo q agrada de esta herramienta es su facilidad de uso en la cal podemos puntuar la visibilidad y oportunidades para nuestro negocio

Desventajas

No he encontrado fallas en este servicio solo un poco retrasado en la respuesta a consultas pero es muy bueno este software

Respuesta de Oracle

Thanks for taking the time to leave a review, Jerson! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Víctor
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

It is a great ERP but it is not for everyone

Revisado el 14/11/2022

Accounting, Trasury. Reporting (but we ended up doing the reporting outside the ERP)

Puntos a favor

Netsuite has a lot of potential when automating processes. It is a great ERP for big Companies or big startups.

Desventajas

There is not much literature about netsuite or learning material. Because of this, you are trapped with Consultants. Sometimes you might get lucky but sometimes no. I had both experienceThe ERP is complex to implement. It has become popular in the startup world but it´s complexity does not make it ideal for everyone. Yes. the potential is great but you really need to do a good research before jumping to implement this ERP

Alternativas consideradas

Odoo

Razones para cambiar a NetSuite

The potential of Netsuite when growing and to manage several entities from one place

Respuesta de Oracle Traducir a Español

Thanks for taking the time to leave a review, Victor! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Jessica
Calificación general
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Netsuite for Professional Services

Revisado el 23/1/2023

Puntos a favor

Ease of use, search bar/navigation throughout the platform, robust reporting.

Desventajas

Our Netsuite portal is not very customized to the way we utilize it, and it could be simplified by allowing for more customization throughout the implementation process. AP bill entry is not the best, although it is my understand Oracle is rolling out upgrades here in 23.1.

Alternativas consideradas

SAP Concur

Razones para elegir NetSuite

In order to scale our business.

Software anterior

QuickBooks Desktop Enterprise

Razones para cambiar a NetSuite

Price point

Respuesta de Oracle Traducir a Español

Thanks for taking the time to leave a review, Jessica! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Albert
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Competent software

Revisado el 20/2/2023

Puntos a favor

NS does what it is supposed to do. Permissions for expense approval are appropriate for the financial function.

Desventajas

NS is not the most intuitive of software and needs a refresh in its CX.

Respuesta de Oracle Traducir a Español

Thank you for taking the time to leave a review, Albert. We take our customer feedback very seriously as we strive to improve every aspect of your experience. Please reach out to your Account Manager directly and/or email me at lauren.dattilo@oracle.com so we can connect directly with you on feedback.

Joseph
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Netsuite Review

Revisado el 22/11/2022

After using it for a year I feel we are still not using it to its full extent which is exciting but also daunting.

Puntos a favor

The ability to customize it and expand it.

Desventajas

Very complex and expensive. So basic items are missing that you get with other software.

Alternativas consideradas

Salesforce Sales Cloud

Razones para elegir NetSuite

To have the multiple programs we use all in one.

Razones para cambiar a NetSuite

Implementation was slightly cheaper and felt we would get more use.

Respuesta de Oracle Traducir a Español

Thanks for taking the time to leave a review, Joseph! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Ponziano
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Right product but for really skilled managers

Revisado el 16/2/2023

Very powerful ERP, no need to work before on infrastructure and Tech issues wasting time before initiate the real ERP project implementation. Implementers are much more business process consultants than technical guys and is an added value.

Puntos a favor

Is one of the first Software as a Service with point and click features to make customer (and business process consultants) able to do a complete ERP implementation without coding.

Desventajas

NetSuite never approached a structured loclization accounting side and let local partners to localize dedicating major efforts to countries more profitable.

Respuesta de Oracle Traducir a Español

Thanks for taking the time to leave a review, Ponziano! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Mamadou saliou
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

NetSuite

Revisado el 8/3/2023

The magic tool for service automation and good management

Puntos a favor

Service automation and management is so easy that I don't know what to say exactly. Payment is fast and secure. I really liked this tool

Desventajas

Honestly, I can't find any problems since we started using this tool in our company

Respuesta de Oracle Traducir a Español

Thanks for taking the time to leave a review! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Dominique
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Netsuit business driver review

Revisado el 24/2/2023

I personally work with the software in inventory management. Well customize, it easily produce the summery of stock take instantaneously.

Puntos a favor

It is able to store and manage all the company département and transactions.Easy to navigate in the system after setting.Support team available to learn users at different occupation and responsabilities. The software cand handle multiple businesses.

Desventajas

Need constant help of customer service for training and technical intervention, or new settings.

Respuesta de Oracle Traducir a Español

Thanks for taking the time to leave a review, Dominique! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Melina
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Oracle Netsuite is excessively engineered

Revisado el 5/3/2023

Puntos a favor

Netsuite is a highly capable and versatile software that can monitor and analyze every facet of a company. It comes equipped with a plethora of built-in reports, and you can also create your own customized reports.

Desventajas

The sole disadvantage is it's overwhelming quality of inclusions, which can cause confusion. While an individual can navigate the program to discover it's features, it is preferable to receive training on this extensive software, which may entail high costs.

Respuesta de Oracle Traducir a Español

Thanks for taking the time to leave a review, Melina! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Kirti
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The All-In-One Solution for Managing Your Business Finances

Revisado el 16/2/2023

NetSuite's customer support and professional services have also been highly regarded, with many customers noting the helpfulness and responsiveness of the support team.

Puntos a favor

NetSuite is a cloud-based business management software that provides a comprehensive solution for managing financials, operations, and customer relationships.With NetSuite, you can streamline your business processes, reduce IT costs, and increase productivity

Desventajas

NetSuite is a cloud-based software solution that empowers businesses to optimize their operations, accelerate growth, and drive innovation,With NetSuite, businesses can automate and streamline their financial, supply chain, and human resources processes to improve efficiency and productivity

Respuesta de Oracle Traducir a Español

Thanks for taking the time to leave a review, Kirti! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Ashutosh
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Perfect Solution for Data Management and CRM

Revisado el 4/3/2023

Puntos a favor

Best CRM by Oracle and they have maintained their brand's standard. Although they offer other features with Netsuite but i was involved with CRM only and i am impressed with the feature they offer.

Desventajas

The charges they consider is too high and i feel this could be the main reason of grabbing less customer.

Respuesta de Oracle Traducir a Español

Thanks for taking the time to leave a review, Ashutosh ! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Adeoye
Calificación general
  • Sector: Administración gubernamental
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Cloud Based System

Revisado el 29/8/2019

It just made everything faster and more efficient. Purchase Orders, Invoices, reports could all be done electronically and without much effort. There was a system log to hold people accountable. Anything late, altered, changed, etc could be seen and noted(date, person, and time down to the second). Departments no longer had to wait for a meeting to know their budgets. They could log in and see the numbers in real time. The customer service team always responded fast and helped me with the problems I had. We could also store invoices and check copies onto their secured server. So basically this helped the office become more efficient while going green.

Puntos a favor

That it is cloud based. This helped me solve a lot of problems when I was not physically in my office. If I was sick, on vacation, or away from the office at night I could still answer questions. I didn't need to drive in and log into the software that was on the company server.

Desventajas

There is a lot to the system. While it can most likely do everything you need it to, there is also a learning curb that comes with it. Some of it can be self taught, while others can be covered via a youtube video. For other issues you need help on you would need to contact the customer service team. So basically the thing I liked least was that there is so much that sometimes it is hard to find what you need.

Alternativas consideradas

Sage Business Cloud Accounting

Razones para elegir NetSuite

The old system was outdated and could not longer provide us with the things we needed.

Razones para cambiar a NetSuite

In Netsuite's pitch they just had more to offer. They met with us in person, showed us the product, and just made a better connection.
Mark
Calificación general
  • Sector: Energías renovables y medio ambiente
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

NetSuite Review

Revisado el 14/10/2020

NetSuite has served as well as a full-feature ERP system. We can manage many aspects of our business all in one system including managing projects, recording timesheets, order-to-cash, procure-to-pay, internal case support, CRM, and more.

I feel that NetSuite is much easier to learn and more intuitive than other systems, but it still requires time to set the system up for a company's individual needs. NetSuite is set up for wide-ranging customizations, but in many cases these customizations are necessary to get the full benefit of the program. Our time investments in NetSuite have paid off, but the program definitely requires a lot of love to adapt to the changing needs of the business.

Puntos a favor

I really like the user-friendly appearance of NetSuite, especially compared to other older systems. I think the appearance makes NetSuite inviting and accessible. In general, the program is easy to learn, and NetSuite does multiple updates every year to add to the features.

Desventajas

There are times where it feels like features are inexplicably absent from NetSuite. Users have the ability to submit enhancement requests, but it can take years before these are implemented. Additionally, tech support can be hit and miss on providing effective solutions to problems.

Jon
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

100% Cloud Based Solution from the start

Revisado el 26/4/2022

Great overall experience with the software. We have found it to be easy to use, its configurable to meet our needs and a solution we can grow with. Overall good value, reasonably low cost feature rich completely cloud based ERP system.

Puntos a favor

Product is completely cloud based and easy to use. Updates to software are automatic and painless. Do not need an IT Staff to support it. We've been using for 8 years and haven't needed any dedicated full-time IT staff. Features are rich and it is highly customizable to meet your company's needs.

Desventajas

Owned by Oracle now. Cost keeps increasing.

Razones para elegir NetSuite

Wanted cloud solution with multi-company and multi-currency capabilities.

Software anterior

AccountEdge

Razones para cambiar a NetSuite

100% cloud based from beginning, most configurable and easy to use.
Stefanie
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Don't Use NetSuite

Revisado el 22/10/2019

Implementation was a nightmare. During Go Live, they lost us tens of thousands of dollars by deleting dozens of sales by accident. Every aspect of it is not user friendly and requires extensive coding knowledge. It is completely the wrong choice for smaller businesses.

Puntos a favor

They sold it really well and their sales team was very enthusiastic and engaging.

Desventajas

It is absolutely a nightmare to implement. It is way too complicated to function well. You need to be a developer to be able to do even the most basic augmentations. You might as well just build your own system from the ground up and save yourself the expensive NetSuite bill. The cost is huge and you can't make adjustments to licenses without long contracts. Despite their claims they don't know anything about integrating with other systems like Shopify via connectors like Celigo or FarApp. The integration team will not help you avoid even common pitfalls. The user interface is, despite their claims, woefully not intuitive or easy to use for average computer savvy individuals. You cannot easily make or adjust print or email templates and their WYSIWYG editor is garbage. The shipping component of it is far less powerful and customizable than many other shipping softwares like ShipStation. Their manufacturing processes are not customizable enough and don't account for realistic manufacturing challenges. You will absolutely end up doing way more steps for not much gain, making it very inefficient to operate. Their "support" is very limited and after you are past your support phase, help is non-existent unless your entire system is down. They are not appropriate at all for small to medium size businesses (despite their claims) and should only be used if you have an entire IT team that could probably just code a custom system for you anyway. Absolutely would not recommend!

Alternativas consideradas

SAP S/4HANA Cloud

Razones para cambiar a NetSuite

We also looked into Connected, Aboard, SAP, and a custom solution. We chose NetSuite because we didn't want to be locked into a custom solution that we wouldn't be able to service without the creator and the NetSuite sales team did a really solid job convincing us that they were appropriate for a small-medium sized business that needed inventory management. Spoiler alert, they aren't.
Cody
Calificación general
  • Sector: Medios online
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

#1 ERP After Evaluating Many

Revisado el 5/6/2021

Very positive, I personally hope to only use NetSuite going forward, as the new releases continue to iterate on features and gets better each year.

Puntos a favor

I have implemented NetSuite at 2 companies, as well as participated in a redesign. In all cases, the ability to customize to unique business needs, far beyond something like Quickbooks or Microsoft Dynamics, is fantastic. I especially like the ability to connect nearly any software to NetSuite via bundles and APIs. We have integrated most of our softwares such as ADP, Salesforce, Databricks, etc. into NetSuite to form a tight web.

Desventajas

NetSuite is not particularly intuitive for first-time users, and I have seen many companies implement it incorrectly due to just not understanding what to do. Because it is so highly customizable, this can be a downside for companies that become fatigued by too many decisions and possibilities. A company desiring a complete out-of-the-box ERP may be better served elsewhere.

Doug
Calificación general
  • Sector: Ropa y moda
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Satisfied NetSuite Customer

Revisado el 23/8/2022

Excellent, highly recommended.

Puntos a favor

Easy to use for non-technical employees, robust.

Desventajas

It is slow, slow, slow to load and save forms.

Alternativas consideradas

SAP Business One y Sage 100

Razones para elegir NetSuite

We maxed out the size of the company file.

Software anterior

QuickBooks Desktop Enterprise

Razones para cambiar a NetSuite

Price, size of my company, salespeople were nice.

Respuesta de Oracle Traducir a Español

Thanks for taking the time to leave a review, Doug! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Usuario verificado
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

After you climb a steep learning curve, NetSuite is incredibly powerful.

Revisado el 9/1/2018

We were able to have a single source of truth for our customer, vendor lists, for inventory, and for financials. Once our system was implemented, gaps analyzed and filled, and users trained, NetSuite has been an effective platform for our business.

Puntos a favor

NetSuite is an extremely powerful and inclusive package of applications that are extremely well-integrated.

For SMBs who've outgrown Quickbooks or other "smaller" accounting packages, it's a major improvement.

For manufacturing concerns looking to gain more traction and control over their processes, it is far beyond what lower-priced ERP systems provide. Again, it us a major improvement.

NetSuite is extremely extensible through external interfaces, 3rd party add-ons, internal scripting and through customizations.

Implemented correctly, it is relatively fast, and with its browser-based interface, there are no client issues and never any need for IT to upgrade a client version on every workstation because a new feature-set has been implemented.

It's CRM is adequate, useful, and given NetSuite's signature internal integration, it is easy to implement an effective lead-to-cash system.

The ecosystem also has multiple vendors who sell integration services, for example, there are a number of SalesForce to Netsuite integration partners who can (relatively) quickly connect the two systems. On the backside, the same is true of many popular shipping, warehouse management and other packages. Or, you can roll your own JSON connectivity.

Desventajas

NetSuite is not easily deployed, and requires expertise to get things mostly right the first time. They address this in their ecosystem by encouraging customers to work with NetSuite partners -- VAR firms that have undergone certifications -- to deploy the system.

There is a steep learning curve, even for system analysts familiar with other ERP, CRM and web commerce platforms.

There is a saying in the NetSuite community that is very true: "you can do anything with NetSuite, but it is going to cost you." Those costs may be development hours for internal developers, fees paid to partners, license costs for addons and integrations, etc. etc. Count on it with any major NS effort.

NetSuite is usually quite reliable, but it can and will "get slow" from time to time, and there are infrequent outages that can last a few minutes to an hour or more. These never come at a good time (is there ever a good time?) and getting information regarding status of repairs can be frustrating.

Free advice: vett your NetSuite partner carefully, and make sure that they can and will provide effective ongoing support. Some firms are better than others at this, and it is a good question to ask references before you hire anyone.

Plan on your implementation taking longer than you expect. This is true with most ERP implementations, NetSuite included.

Support from the company itself can be an exercise in frustration, but persistence and insistence can really help.

Shane
Calificación general
  • Sector: Ingeniería industrial o mecánica
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

NetSuite is a very easy solution for order placement

Revisado el 20/12/2022

I think it is a great system and very easy to use once you learn it. Within a few weeks I had the system pretty much mastered. Now after two and a half years, I don't even have to think about things, I know exactly where to go for the task I am doing.

Puntos a favor

It is a great program for inventory management and order placement once you get through the learning curve, which is not very hard to learn. Their support team has been out standing in training us and helping us through the learning of this software.

Desventajas

There are some steps that could be made easier with some adjusting of the software. Once particular thing is when using the search box to find a particular inventory item, if it is a popular item it will pop up all of the quotes and conversations about that item first instead of the first thing on the list being the product itself. It just requires an extra step to get the inventory item to pop up first. You have to go back to the search box and put inv: before the inventory item and then it will be the only thing that pops up.

Respuesta de Oracle Traducir a Español

Thanks for taking the time to leave a review, Shane! If you haven't already done so, feel free to check out our NetSuite Customer Community. https://community.oracle.com/netsuite

Brett
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Overrated and overpriced, not user friendly, raises price 10% each year

Revisado el 11/2/2022

Just read above. This software is overpriced trash. I haven't heard good things about their competitors either, but I would rule out NetSuite if an implementation was tasked to me. I get frustrated with this software at least once a day, even after all these years. The lack of common sense and easy to implement things is everywhere in this software. The UI requires clicks through to many pages to accomplish a simple task. I cannot discourage companies enough not to choose NetSuite.

Puntos a favor

It's in the cloud and there are a lot of third party integrations that facilitate its usage and remedy some shortcomings.

Desventajas

This software is not easy to use. Creating a report or saved search takes an expert level knowledge to do and a lot of free time. Their how-tos and help guides are scattered and only show up non-relevant information. Access to a learning library requires purchasing licenses for each user at a cost of over 5 digits or more. First party add-on modules are NEVER fixed for bugs - things like sorting by name only sort the current page and not the entire population - report to NS and I hear crickets. DO NOT BUY FIRST PARTY MODULES - ONLY BUY THIRD PARTY MODULES THAT INTEGRATE WITH NETSUITE IF YOU MUST. Lastly, they will try to find a way to raise your price about 10% every year because they know the barriers to exit are too high.