Opiniones de UKG Ready

Clocking in and clocking out of work was a breeze. Kronos allowed us to clock in/out via the computer or by swiping our IDs at the time clock.

There were a few times that the software didn't catch a time where I swiped in or out of work. Luckily, my manager is able to go into the Kronos software an immediately fix the time card

It's still a work in process but we have found many things that we do like about Workforce Ready:
1. Customization - This system offers you the ability to customize your screens down to the individual level, as well as creating customized screens for other types of users. So if you want your Managers to log in and see a Timekeeping dashboard with graphs, and your Employee to log in and see employee related actions, and your Benefits Administrator to see a Benefits screen, you can set that up as defaults. Then each person can also customize their screens if they like and save them.
2. Reporting - if you need list style reports then this system offers one of the best reporting tools for easily building and customizing reports. Almost every screen is considered a "report" and you can add and delete columns as needed and then save that for later use, or even make it your default screen. Almost every screen is able to be exported in a variety of formats as well. You can also schedule reports to run automatically, as well as have them e-mailed automatically to Managers, etc. on a routine basis.
3. Notifications - This system offers the ability to automatically send e-mail notifications, reports, etc. for disciplinary actions, attendance tracking, reviews and other items. This is very helpful for our Managers and keeps them up to date on their to-do list.
4. Tools - Workforce Ready does have its own learning system, and they also offer many webinars, customer groups, KronosWorks, and customer sites that allow you to connect with one another if you have similar questions or problems.
5. Modules All Accessible from One Log-in - This was important to us as our other systems required us to log-in multiple times if we were trying to get into the Applicant module or Timekeeping. This is all easily found under one log-in. Very easy and timesaving.

As we go through the implementation process there have been a few surprises and disappointments:
1. Reporting - Yes, this is a Pro as far as customization and easy list reporting, but I do wish they had a more complex reporting tool available as well. If you want to have subtotals, grand totals, averages, grouped reports, add in formulas, etc. it is not easy to do in the reporting tool itself and you may have to export the list report out and finish building out the report in Excel or Word to get it how you really need it to be.
2. No Point-In-Time Reporting - This seems like it would be a given, but as we found out after the fact, we cannot do point in time reports. I feel like this is something we would have asked during our evaluation of the product, but again almost all products offer this now so perhaps we made a wrong assumption.
3. System Needs "Polished" - We knew going in that this product did not look as "user-friendly" as some of the other products. We felt like the flexibility of the system made up for it. However, as we are setting up our onboarding, our applicant site, and reviews we are starting to see the drawbacks in this. If you have users who are not as comfortable on a computer, this lack of "polish" and user-friendliness can make it difficult for them to understand the processes, and how to get through the screens. We also do not have the ability to customize the applicant website as much as we would like to help draw in applicants.
4. General Ledger - We came from another provider who did have a great General Ledger product, and this one was definitely a step back. Also, if your GL is tied in with your jobs you do have to have two separate lists in this system - the GL is not linked with the Jobs list in HR. So if someone changes position we have to update it in two places in order to keep the GL correct. This also comes into play if we add new jobs into the system - we have to update two lists. We also had to separate out our overtime into two pay codes since we have the overtime premium going to a different GL code. In our old system, they could have one pay code separated into two GL codes. We did not discover this until after we went live and so our associates started out seeing it one way on their check, and then another way, so it was very confusing for them.
5. On-site Training- This was contracted out to a partner of Kronos. It was not what we expected at all for the price we paid. You are better off to use the items built into the system or do it yourself.
6. Security - Yes, security is a pro, but some of the security set-ups in this system do make it very difficult and frustrating for our associates and applicants to get into the system on a regular basis which is a con. The system will automatically lock out any associate or applicant that does not log in every 14 days. However, the system tends to lock out every new user as well the first time they try to log-in. This is annoying and can make it difficult for those on off-shifts, as they have to contact us to get unlocked and then try logging in again within 24 hours. In addition, it does require you to enter a code if you're getting in on a new computer. It does have the option to check a box and only enter the code every 30 days, but that only applies to that specific computer and sometimes will not work depending on your cookie setting. Since most of our associates work in the plant, they only get on the system to print out check stubs every other week. They have to enter a code almost every time they log on to our public computers. This code has to be sent to their designated phone number or e-mail and cannot be easily changed to another number or e-mail. So if they forget their phone, or don't have their e-mail password with them, it can really make it difficult to get logged on, leading to frustration for them and a negative outlook on the system.

One of the things I liked most about UKG Ready was its comprehensive suite of HR and workforce management features. The software offered a wide range of tools for managing employee data, time and attendance, payroll, benefits administration, and performance management. The integrated nature of the platform made it easy to centralize and streamline HR processes, resulting in increased efficiency and accuracy. Additionally, the robust reporting and analytics capabilities of UKG Ready provided valuable insights into workforce trends and helped in making data-driven decisions.

While UKG Ready had many positive aspects, one thing I liked least was the occasional complexity of the user interface. Navigating through the various modules and configuring settings could be overwhelming, especially for users who were new to the system. The learning curve for mastering all the functionalities of UKG Ready could be steep, and it sometimes required additional training or support to fully leverage the software's capabilities. However, with time and practice, these challenges could be overcome.

I've used time and attendance systems before and generally like them.

We've have a tough time pulling the trigger to go live. I recognize that some of that is related to our unusual rules. However, I get a little disappointed about the lenghthy time and some of the hiccups seem to be for other reasons.

Workforce Ready is a very robust time and labor application that can integrate seamlessly with your payroll solution. The granular configuration options allow the administrator and/or implementation team to set up their timekeeping solution according to their individual needs. Moreover, by mixing and matching profiles within the different areas of configuration, one can fine tune options by departments or individual employees if necessary.

Perhaps it is unavoidable but with the extreme level of flexibility comes also an extensive admin interface that could take a good amount of time to fully grasp. An administrators with years of experience could easily expect to still be learning new and better ways to complete tasks.

Cloud-based and zero on-premises footprint.

Some processes are convoluted.
Not intuitive.

Pulls up easily with internet access to punch in and out. As far as making time card corrections it is a fairly easy process once you have taken the training and have done a few corrections. Without taking the training or being trained by someone, I would not attempt to do any time corrections for employees

The way the hours are shown on the earnings time card are misleading at least for the company I work for, if you are one that likes to calculate what you would be making this may be difficult. Functions a bit slow, seems as if it is the actual program and not the internet speed.

The potential is what I like most. The demo team from Kronos, during our research phase, far outshined the competition on how Kronos would make our lives better. However, that is not the case in reality. I will update this review in 6 months to see is this is improving.

Customer service is trying to help. But literally every day is a struggle.

* Too many options
* Too many drop-downs
* Too complicated
* Can't drag and drop
* The set-up process was entirely from scratch with no examples to go from, no best practices
* NOT INTUTIVE in the slightest
* Makes me sick to my stomach thinking we are stuck with this for at least the next 3-4 years
* Company seems too large to be nimble
* We invested well over 500 EE hours in set-up? Do you want your staff doing that?
* I feel like we are at the programmers level, this barely seems like software from this decade
* Customer serve gives off the vibe we should know more than we know

One thing that I appreciate about UKG Ready is its comprehensive set of payroll management features. The platform offers a wide range of tools for managing employee data, tracking time and attendance, processing payroll, and handling compliance and regulatory requirements.I also appreciate the platform's flexibility and customization options. UKG Ready can be tailored to fit the specific needs and workflows of individual organizations, with customizable fields, workflows, and reporting features.Additionally, I like that UKG Ready's customer support is consistently responsive and helpful. The platform offers a range of support options, including phone and email support, a knowledge base, and an online community forum.

UKG Ready is complicated and difficult to navigate. It can take time to learn how to use the platform effectively and efficiently.Another issue is that UKG Ready can be relatively expensive, particularly for small or mid-sized businesses with limited budgets. While the platform offers a range of features and tools, users may find that they are paying for more than they need or use.Additionally, app has a problem with UKG Ready's reporting and analytics features. While the platform offers a range of reporting options, I have found that the reports can be difficult to customize or that they lack the level of detail or granularity needed to make informed decisions.

I love how easy it is to use Krono’s on a smart phone. The Kronos app on both android and iOS are extremely easy to navigate and are not drastically complicated to understand. If anything the app itself is very straightforward and also easy enough to give clear directions to another user. Overall, my favorite thing about this app is the ability to request time off. Putting in a request for time off is just a simple as selecting time off request, the days, and the amount of hours that you want to use. I think that it’s equally easy to punch in as well as punch out. The latest software updates to Kronos has also made the launching speed of the app much faster so it doesn’t take as long to login like it used to. Putting in the request for time off is just a simple as selecting time off request, the days, and the amount of hours that you want to use. I think that it’s equally easy to punch in as well as punch out. The latest software updates to Krono‘s has also made the launching speed of the app much faster so it doesn’t take as long to login like it used to

I feel that the software is generally straightforward and pretty easy to navigate, but there are just a few features that could use some tweaking or updates. for example when I log into Krono‘s on the mobile app and want to look at my weekly schedule it can be a little confusing since the week is shown in a vertical format rather than a horizontal week format. The reason that this becomes a little confusing is due to the amount of numbers that are showing on one screen in a Vertical list format. For example the schedule would show 9/1 and then underneath, the timeframe for work would show 9 AM to 1 PM. Although I am not dyslexic myself I feel that this could be a little bit more friendly to people who struggle with visual number reception. If it were to show a printable pdf option as well, that could be very beneficial for users who like a tangible schedule.

The next thing about Kronos that I would like to discuss is that the application is far more user-friendly for requesting time off than the desktop Kronos software. It’s almost an Easter egg hunt to try to find the option to request time off on the desktop. Additionally, the amount of time it takes to log into the desktop to punch in for work is a bit annoying.

Lastly, I wish there was an option for a shift request. For example, if a person wanted to work In the evening as a “request” they could submit it to management to approve. It would be useful for small things.

PEOPLE! Software is available and mostly similar - we have a lot of choices in HRIS/Payroll systems, so how you treat your customers is the most important factor in being better. Kronos has this in spades!!

Benefit plan set up isn't ideal - I need to be able to put in an effective date AND an enrollment date, as they are not the same thing. If my employees don't elect their benefits before the "waiting period" the "New Enrollment" radio button disappears. An employee's waiting period and eligibility dates do not match their election period. I'd like the opportunity to select the different options.

We really like the online timekeeping, vacation tracking, payroll processing, and benefits tracking. While it is somewhat complicated to get the hang of it, you can process payroll fairly quickly once you have learned the process.

Integration was extremely difficult. I also didn't care for the way they handle the training. I felt like it would have better to have some short training segments to help us learn the basic process and where to find things and then schedule for the complete training. Also UKG has been in the midst of a complete overhaul of the look and workings of the software. The new layouts are too large on screen, more complicated to get around in and not easy to see stuff without scrolling a lot. But no matter how many complaints they have received about this, they have went forward with it anyway.

Kronos has a number of features that work well for our business. We use a lot of work orders for our plant and we were able to import work orders each day and create a search for employees to find them in their timesheets. The integrated system works well once it is set up properly. We have eliminated a number of manual processes with this system. Reporting is very easy to use and our end users are very happy with their ability to create reports.

The biggest issue with Kronos is the virtual implementation and lack of time that the Kronos implementation team has for each customer. Kronos module leads have too many customers to support, so you only have a few hours of their time each week for the build out. If you have any complexity with your timesheets and payroll, you will need to have experienced module leads. Our implementation took twice as long as planned because we started with inexperienced leads.

Highly configurable. If we had support and all parts of the configuration reviewed with a fine-tooth comb, it may be possible to even like the system. The ability to have a "living W2" and "living pay statement" is pretty awesome, as are many other features. Too back Kronos does care enough to spend the time to make sure their customers are as success as they are.

See "Your Review" above. Poor support is the primary problem. Many open tickets for weeks on end. Horrible implementation. We use almost every module...maybe that was the problem. Maybe only time and labor and payroll are truly out of beta.

The only plus for Kronos Ready is that it is Internet based.

Feels like it was made by developers for developers, not for HR/Payroll administration.