M-Files

4,3 (230)
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Software de gestión documental

Calificación general

4,3 /5
(230)
Relación calidad-precio
4,3/5
Funcionalidades
4,3/5
Facilidad de uso
4,2/5
Asistencia al cliente
4,2/5

85%
de los usuarios recomienda esta aplicación
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230 opiniones

David
Calificación general
  • Sector: Administración gubernamental
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Excelente Gestor Documental

Revisado el 22/2/2021

Buena experencia, aun faltan mas canales en latinoamerica, mas servicio de la marca

Buena experencia, aun faltan mas canales en latinoamerica, mas servicio de la marca

Puntos a favor

La facilidad de busqueda y la interfaz muy amigable

Desventajas

EL precio, es algo alto ya que se cobra por licencia

Respuesta de M-Files

Hello,
Thank you for taking the time to complete this review. We value your time and appreciate the score!
Again, thank you and we look forward to your continued business!

Willem
Willem
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

The best and online data storage repository

Revisado el 17/7/2023

The M-files tool is more costly. The pricing model must be modified; we're still hoping to secure...

The M-files tool is more costly. The pricing model must be modified; we're still hoping to secure more funding. What I don't like about the M-Files is how difficult it is to get used to the user interface: it must be improved. Anyone who needs to collaborate with others on documents and provide information should have M-files software on hand. M-files is an excellent tool for consolidating online storage, sharing, and retrieval of papers and digital content.

Puntos a favor

The seamless interaction with Microsoft programs is the best-ever feature. This made incorporating the use of M-files into our office routine a breeze. A simple and intuitive graphical workflow designer is also my favorite which makes creating a workflow a little simpler. We were able to set up procedures for modification management and new data management with M-Files.

Desventajas

We experienced some challenges with the rollout because we had to coach all of the customers, especially those who found it not so easy to use and clean at first.

Respuesta de M-Files

Thank you, Willem, for your thoughtful review and for being a valued M-Files user for over two years! We're glad to hear you appreciate the seamless integration with Microsoft programs and the intuitive graphical workflow designer. It’s great to know that M-Files has been instrumental in streamlining your modification and data management processes.

We acknowledge your feedback regarding the onboarding challenges and the initial user interface experience. These are areas we continuously work to improve, and your insights help us better understand how to enhance usability for all users. Regarding pricing, we understand budget considerations and appreciate your honest input—we’re committed to delivering value that aligns with your investment.

Thank you for your trust in M-Files as a collaborative and efficient document management solution. We're here to support your team as you continue to leverage its full potential. Don’t hesitate to reach out if there’s anything we can assist with!

Ahanaf Ahamed
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

At our research firm, M-Files has made it much easier to manage documents.

Revisado el 24/9/2024

One more big benefit is that it works well with other workflow tools like Microsoft Office, Teams,...

One more big benefit is that it works well with other workflow tools like Microsoft Office, Teams, and Outlook. Version control is important for research projects with many team members and various versions of reports or datasets.

Puntos a favor

It has made it much easier for us to organize, store, and find important research files. I don't need complicated folder structures because the metadata-driven method is one of the best parts. It's very easy to find specific research files by keywords, projects, or even the type of document because M-Files lets us tag documents with relevant information. This saves us from having to look through a huge number of directories by hand. Finding and managing important info has become much faster and easier thanks to this feature.

Desventajas

Experts say the system works great, but new users often have trouble getting the hang of the metadata-driven method and using the platform effectively. Additionally, the customization options are very useful, but they can be too much to handle, especially when trying to make workflows fit the needs of a particular project.

Respuesta de M-Files

Thank you for your feedback! We're thrilled our metadata-driven approach is helping your team organize and find files efficiently. We appreciate your comments on the learning curve and customization options, and we’re working to improve those areas.

It’s great to hear M-Files integrates well with your tools. We’re also committed to enhancing our customer service. Thank you once again for your insights.

Mohamed
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Mohamed Youssef - Review for M-Files

Revisado el 9/12/2024

The best ECM tool in the market , it provides too many cool features.

The best ECM tool in the market , it provides too many cool features.

Puntos a favor

Simplicity , compared to other tools in the market M-Files has the easiest interface and the best integration capabilities.

Desventajas

Nothing. It's a perfect product. No cons.

Respuesta de M-Files

Thank you, Mohamed, for your fantastic review of M-Files! We're thrilled to hear that you find it to be the best ECM tool in the market, with its simplicity, user-friendly interface, and excellent integration capabilities standing out. Your acknowledgment of M-Files as a "perfect product" truly means a lot to us.

If you ever have further feedback or ideas on how we can continue to enhance your experience, please don’t hesitate to share. We're excited to keep supporting your work and delivering value through M-Files!

Ravi
Ravi
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

A perfect Content Management System

Revisado el 25/6/2019

For the company right now, M-Files works and Management can access documents easily.

For the company right now, M-Files works and Management can access documents easily.

Puntos a favor

M-Files works well on a single machine or on a server. I have deployed it on to an i5 server and we are 5 users that use the software to search for Travel Coupons. Search feature works well and the best thing is that it integrates with Windows and Windows products like One Drive and Outlook. It makes it easier for us to share documents. The workflow feature is quiet robust and if thought out well can replace manual approval processes.

Desventajas

M-Files does not come fully packed with all features at a price point. We have to pay for Electronic Signature and If I want Digital Signature I have to pay 3rd party for the signature account and then M-Files for the integration. This is a bit tricky if you have budgeted an EDMS and all of a sudden all these pay walls appear. M-Files comes with Firebird DB embedded as default. It is quiet good but large organizations will have to move to MS SQL sooner than later as the retrieving becomes slower as there are more Objects in a Vault.

Respuesta de M-Files

Hello Ravi, we are happy to hear that you find value in the M-Files workflow feature. I would also like an opportunity to discuss the other areas of your review where M-Files is not performing as you wished. If you are open to a conversation, please contact me. Thank you.

Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

M-file all your needs for documents managemt

Revisado el 12/11/2024

M file offers and support various core componemnts like documents control,process automation and...

M file offers and support various core componemnts like documents control,process automation and enterprise level security which makes it more powerful and efficient. Its large customers based with fortune global 500 company makes it more famous.

Puntos a favor

M file is one of the best documents management software which help corpoate to store and manage thire file and documents efficiently. Regardless of location and geo its provide seamless management service for users.its also used as electronics quality managemt systems.

Desventajas

As you know there are multiple documents managemt application avalible in the market.i personally believe they sould more focus on features and seamless service towards the customers.

Respuesta de M-Files

Thank you for sharing your detailed feedback! We’re thrilled that M-Files has been a valuable tool for your organization, particularly in efficient document management, process automation, and enterprise-level security. It’s great to know that our platform's flexibility and ability to serve global teams have been beneficial in your industry.

We appreciate your suggestion about focusing on additional features and enhancing seamless service—we’re always striving to improve based on feedback like yours. Thank you for choosing M-Files after such a thorough evaluation, and we’re excited to support your continued success!

Roni
Calificación general
  • Sector: Petróleo y energía
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Efficiency and reliability

Revisado el 21/10/2024

Overall great product and continuous support and customer experience!

Overall great product and continuous support and customer experience!

Puntos a favor

Scalability, fast and reliable document housing, easy UI to understand and use, great user experience

Desventajas

M-Files Admin is a bit sloppy to use compared to the M-Files client.

Respuesta de M-Files

Thank you for your positive feedback! We're thrilled to hear that you find M-Files efficient, reliable, and user-friendly. Your comments on scalability and document management are greatly appreciated. We also value your feedback on M-Files Admin. Thanks for choosing M-Files, and we're here to support you!

Martin
Calificación general
  • Sector: Automatización industrial
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

System engineer

Revisado el 4/12/2024

After six months of using M-Files, it’s been fantastic to have everyone working on the same...

After six months of using M-Files, it’s been fantastic to have everyone working on the same document without the hassle of multiple copies or confusing versions. Having a single system to find documents tailored to our company’s needs has been a game-changer.
Quick responce from our M-Files contact person

Puntos a favor

Easy to use, search for document and can connect other databases and relate documents to eatch others, and never more duplicates, team working on same document, power of Metadata is next level

Desventajas

There are some minor limitations with this system. When checking out documents to work on, they are checked out to your local computer rather than online, without an option to choose 'offline' mode.

However, there is an option to: ‘Check out for co-authoring,’ which is similar to Google Docs or MS SharePoint, allowing multiple people to edit simultaneously. The latest approved version is always available to others, and an admin can ‘force check-in’ if the system is configured for it

Respuesta de M-Files

Thank you, Martin, for sharing such a detailed and thoughtful review of M-Files! We’re thrilled to hear that you’ve found the system to be a game-changer in managing documents, eliminating duplicates, and enabling seamless collaboration through the power of metadata. It's great to know that features like co-authoring and tailored search functionality have positively impacted your workflows.

We appreciate your feedback on the minor limitations with the offline document check-out process. It’s good to hear you’ve found co-authoring to be a helpful alternative, and we’ll take your input into consideration for potential improvements.

We're also delighted that M-Files has provided you with a secure, centralized system for your important documents and that our support team has been quick to respond to your needs. Should you have any further suggestions or need assistance, feel free to reach out. Thank you for choosing M-Files!

Abigail
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

M-Files, a premium tool that's giving a new improved way of managing documents.

Revisado el 20/11/2024

After long search for a suitable document management system, we finally encountered M-Files and our...

After long search for a suitable document management system, we finally encountered M-Files and our documents management experience has never gotten this better. M-Files provides us with a fully loaded platform for creating and working on our documents. It allows us to keep our documents perfectly organized making it easy to search and access them.

Puntos a favor

M-Files has documents collaboration features that makes it easy for our teams to work collaboratively on single documents. M-Files also has automations that help us create forms automatically making the task less attention and time taking. It has excellent document search features that help us to find the specific file we are looking for very quickly. M-Files top end security and data privacy features help keep our documents and the information they contain very safe and secure.

Desventajas

Our only issue has been the pricing. Although we close an eye to it because of the services we get, M-Files is a bit pricey.

Respuesta de M-Files

Thank you, Abigail, for your glowing review and for rating M-Files so highly! We’re delighted to hear that our collaboration tools, automation features, and advanced search functionality have significantly improved your document management experience. It's great to know that M-Files is helping your team stay organized, save time, and maintain top-level security for your documents.

We understand that pricing can be a consideration, and we truly appreciate your recognition of the value M-Files brings to your organization. Thank you for choosing M-Files and for sharing your journey with us—we’re thrilled to support your continued success in sales and marketing!

Baraniruben
Calificación general
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

M-Files Benefits

Revisado el 4/11/2024

Overall, the M-files is as per my expectation which main to be for more Pros as stated.

Overall, the M-files is as per my expectation which main to be for more Pros as stated.

Puntos a favor

1. Document flow and approval are organized and traceable.
2. Documents revision will be automated.
3. The latest revision of the Documents template can be generated from M-files.
4. Header & Footer can be set, and auto revision also will be amended according to the latest info.
5. Submission of Obsolete revisions of documents can be eliminated and more advanced if clients use our M-files.
6. Every annotation comment is traceable if there is a need to check.
7. Responsible person, pending for reviewer and approver, active comments, delays info is traceable from M-files.
8. Manual E-Signature is not required a click on approve will automatically generate the signature through password protection.
9. Foldering or viewing can be amended according to user preference.

Desventajas

Additional features such as connection with SOL server or with Microsoft are required to be integrated with Power BI, and pivot table to do the Dashboard Reporting.

Respuesta de M-Files

Thank you, Baraniruben, for your detailed and thoughtful review! We're thrilled to hear that M-Files has met your expectations, especially with its automation and traceability features. It’s great to know that document flow, revision tracking, and e-signature functionalities have been valuable for your work. Insights like yours are invaluable as we look to enhance M-Files further. Thank you for choosing M-Files, and we’re here to support your journey!

Saif
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Leader for a reason

Revisado el 18/12/2024

Smooth experience, gets job overdone, easy, accessible

Smooth experience, gets job overdone, easy, accessible

Puntos a favor

Availability of high end DMS at a convenient price

Desventajas

Lacking in customizations.

No perpetual license.

Not having out of the box connectors that satisfy Middle East Region requirements.

Respuesta de M-Files

Thank you, Saif, for sharing your review and rating M-Files so highly! We're glad to hear you’re enjoying the convenience, accessibility, and smooth experience that M-Files provides as a high-end Document Management System.

We appreciate your feedback on customizations and region-specific connectors. Your input helps us identify areas where we can improve to better serve our customers globally, including those in the Middle East. As for licensing, we understand the preference for flexibility and will continue exploring ways to meet varying needs.

If you have specific customization requests or integration requirements, we’d love to hear more and support you further. Thanks for choosing M-Files! 😊

Kirthik
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

M-Files: An Effective Document Management System That Lets You Perfect File Sharing

Revisado el 27/11/2024

M-data allows us to streamline all of our data into one location hence saving us time from...

M-data allows us to streamline all of our data into one location hence saving us time from searching for missing records or handling tiresome paperwork and it also has the ability to quickly file and access records which helps me to assure quality control and adherence to ISO 9001.

Puntos a favor

I can easily find and download information like invoices, purchase orders, and quality records using the strong search capability in M-Files. And since file classification and sharing are simple using the centralized folder in M-Files, it helps me to simplify document administration. Also having the ability to automatically send renewal reminders and classify certificates and evaluations depending on properties is really great.

Desventajas

Based on my personal experience, opening folders or documents on cloud based M-Files usually takes too long due of the slow processing speed. Also the complicated authorization and file sharing system makes it difficult for me to maintain track of external user requests or overdue approvals.

Respuesta de M-Files

Thank you, Kirthik, for your detailed review and for sharing your experience with M-Files! We're delighted to hear that you find the system's strong search capabilities, centralized file sharing, and automated reminders helpful for streamlining your document management tasks. It's great to know that M-Files supports your quality control and adherence to ISO 9001 standards.

We also appreciate your feedback on the cloud-based performance and the authorization system. These insights are valuable as we work to improve the user experience and address challenges like processing speed and managing external user requests more seamlessly.

Thank you for choosing M-Files as your document management solution! If you have further suggestions or need support, feel free to reach out—we're here to help make your experience even better.

Mararia
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

My Gateway to Simplified and Effective Document Management

Revisado el 31/10/2024

M-Files automates and streamlines document workflow thus saving time and eliminating manual...

M-Files automates and streamlines document workflow thus saving time and eliminating manual paper-based workflow. Again it is simple to organize and classify documents with M-Files metadata feature.

Puntos a favor

I find it simple to manage documents effectively with M-Files. I can easily access my documents from multiple devices anytime with M-Files. Furthermore, M-Files enhances real-time document sharing. Its simple to search and locate documents and files with M-Files powerful search functionality.

Desventajas

I love everything about the software hence there is nothing to dislike.

Respuesta de M-Files

Thank you, Mararia, for your wonderful review! We’re thrilled that M-Files has been your gateway to simplified and effective document management. It’s fantastic to hear that the platform's accessibility, real-time sharing, and powerful search functionality have been beneficial in your work. We’re also glad you find the metadata and automation features helpful in streamlining workflows and saving time. Thank you for choosing M-Files, and we’re here to support you anytime!

Nuno
Calificación general
  • Sector: Petróleo y energía
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

M-Files - A fantastic support to all business

Revisado el 25/10/2024

I am a user (admin), for about 10 years now and I found it great to help business automating...

I am a user (admin), for about 10 years now and I found it great to help business automating processes.

Puntos a favor

The 360 degrees experience and access info from 1 single object.

Desventajas

The gap between desktop and Web versions.

Respuesta de M-Files

Thank you, Nuno, for your fantastic feedback and for being a longtime M-Files user! We're thrilled that M-Files has been a valuable asset in supporting and automating your business processes. Your input on the 360-degree experience is appreciated, and we’re continually working to bridge the gap between desktop and web versions. Thank you for your trust and for recommending M-Files!

Maria
Calificación general
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

M-Files - A Great Document Management Solution

Revisado el 7/9/2024

Puntos a favor

The security features of M-Files are unmatched.
M-Files is cloud based and easy to scale.
It comes with unmatched document management features.

Desventajas

Every feature of M-Files works to perfection. No issues.

Respuesta de M-Files

Thanks so much for submitting this review and for your valuable feedback!

Aarón
Calificación general
  • Sector: Automatización industrial
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Version Controls

Revisado el 8/11/2024

I like because I can see a preview of all the engineering documents in Cad Viewer

I like because I can see a preview of all the engineering documents in Cad Viewer

Puntos a favor

Easy Version Control for Document.
Safe to share with externals

Desventajas

Complex to navigate and found documents when yo dont know the name

Respuesta de M-Files

Thank you, Aarón, for your thoughtful feedback! We’re glad to hear that M-Files’ version control and secure sharing features are valuable in your work as an Automation Engineer. It’s also great to know you’re enjoying the CAD Viewer for previewing engineering documents. We appreciate your input on navigation challenges and will take it into account as we continue improving the platform. Thank you for choosing M-Files to support your work in industrial automation!

Ngiria
Calificación general
  • Sector: Ingeniería industrial o mecánica
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Wonderful experience using M files

Revisado el 27/11/2024

I had a delightful experience as i saved time due to the search option being powerful thus helping...

I had a delightful experience as i saved time due to the search option being powerful thus helping me find documents quickly

Puntos a favor

M-Files allows for metadata to help users find documents quickly and accurately

Desventajas

M files does not have good diagnostics and logging tools

Respuesta de M-Files

Thank you, Ngiria, for your wonderful review and for sharing your experience with M-Files! We're thrilled to hear that the metadata-based search functionality has helped you save time and locate documents quickly and accurately. It's always rewarding to know that M-Files is making your work more efficient.

We also appreciate your feedback about diagnostics and logging tools.

Thank you again for your thoughtful review, and for choosing M-Files for your document management needs. If there's anything we can do to make your experience even better, please let us know!

Tair
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

M files review

Revisado el 10/7/2024

Overall positive experience using the software

Overall positive experience using the software

Puntos a favor

It was easy to use the software to finalise the archiving the data

Desventajas

Nothing really was difficult, maybe only a bit more detailed instruction for specific requests

Respuesta de M-Files

Dear Tair,

We are pleased to hear about your overall positive experience with our software and that you found it easy to use for finalizing data archiving.

We appreciate your feedback regarding the need for more detailed instructions for specific requests. We are constantly working to improve our documentation and support resources to better assist our users.

Thank you once again for your feedback and for choosing M-Files.

The M-Files Team

Resa
Calificación general
  • Sector: Servicios de información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Keeping my files organized gives me time to access them

Revisado el 3/2/2023

Overall, my experience with M-Files software has been good. It is a great way to organize and...

Overall, my experience with M-Files software has been good. It is a great way to organize and access files, and the user interface is intuitive and easy to use. The powerful features allow for customization and the ability to access files quickly and easily. However, the cost can be a bit prohibitive for some, and the setup process can be a bit complicated.

Puntos a favor

I like that M-Files software is easy to use and is an efficient way to organize and access files. It has a great user interface and makes it easy to search and find the files you need. Additionally, it has a powerful set of features that allow you to customize the way you store and access files.

Desventajas

I dislike that the software can be a bit expensive for smaller teams or businesses. Additionally, the setup process can be a bit long and complicated for those who are unfamiliar with the software.

Respuesta de M-Files

Thank you, Resa, for sharing your experience with M-Files! We're thrilled to hear that you find it easy to use and efficient for organizing and accessing files. It’s great to know that our user interface and powerful features have positively impacted your workflow, especially with the ability to customize and streamline file management.

We appreciate your feedback regarding the cost for smaller teams and the complexity of the setup process. While M-Files is designed to provide robust functionality, we understand that ease of implementation is crucial. We’re continually working on simplifying the onboarding experience and offering tailored solutions to meet the needs of businesses of all sizes.

Thank you for choosing M-Files and for making the switch from DocuWare. We're here to support you and your team every step of the way. If you ever need assistance or have suggestions for improvement, don’t hesitate to reach out!

David
David
Calificación general
  • Sector: Gestión de inversiones
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

One Place for All Document Types

Revisado el 30/4/2019

M-files was a great tool to create one common space for us to store, share, and retrieve documents...

M-files was a great tool to create one common space for us to store, share, and retrieve documents and digital assets online. Workflow are next, but we're still securing more funding given the new pricing model.

Puntos a favor

Our office being limited with space has decided to keep tidy and lean by going digital. We tried M-files because it has good reviews, good recommendations from industry partners, and it has been receiving awards as well.

So far, so good. After manual scanning, we upload our files into the M-files vault and everything is securely stored and easily accessible in one place. Searching for the file you need is easy because M-Files makes searching via metadata, and also not by location logic, but by what the document you're looking for is.

Workflows is another reason we took M-Files in. We played around with it and it really is easy to create workflows via the graphical logic setup screen. Even the non-technical staff understands how the design works because it is pretty intuitive and straight-forward.

Desventajas

M-Files has changed its delivery and pricing model. We have a perpetual license for 2018, but it turns out we need to upgrade into the subscription model for M-Files 2019 in order to continue receiving the updates, upgrades, and customer support. Since we have not yet upgraded, we are put on hold in terms of implementing our digital workflows. Now we're just waiting for the next budget season and release to upgrade.

Respuesta de M-Files

Hi David,
Thank you for sharing about your experiences using M-Files with others on Capterra. It is rewarding to hear that M-Files has helped your business with its digital transformation and that you are realizing improvements in the way that your staff store, share, and retrieve documents and digital assets online.

I am confident that when you are ready to upgrade to M-Files Online that your company will see the value in having immediate access to product improvements and new capabilities.

Please feel free to reach out or visit our customer portal should you have any questions or if we can be of assistance to you.

Usuario verificado
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Great software, creates dependency

Revisado el 24/9/2020

We solved the archiving and documents sorting problem, but for the price tag we had to give up...

We solved the archiving and documents sorting problem, but for the price tag we had to give up using it.

Puntos a favor

I liked that it makes archiving a lot easier, helps classifing documents easier and helps you find what you need faster. It uses a system based on metadata and words you introduce. I liked that based on that it sorts documents by it self.

Desventajas

This software makes you dependent and if want to change it with another software it is almost impossible. If you want to switch, you need to reorganize your documents, and you need to take each one and rename it. This was my experience switching from M-Files to something else. To me, for what it offers, it's expensive.

Respuesta de M-Files

Great to hear that M-Files helps you with archiving, classifying your documents
and quickly locating your documents. Thank you for taking the time to complete the review.

Usuario verificado
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Data Management System with Really Bad User Interface

Revisado el 6/5/2020

Data management system we use in the company. This is to prevent storing important infos at outlook...

Data management system we use in the company. This is to prevent storing important infos at outlook inbox. Idea is great but mfiles is not correct tool. This might be a great tool for DRIM but not for daily use.

Puntos a favor

Versioning functions allows you to go back if you made a mistake. Also, its integration with MS office is useful.

Desventajas

Overall user interface is very bad. Not encourage you to use it. Also, link sharing etc is very hard. People are always frustrated with new tools and it is not easy to encourage them to use. Thus, user interface and easiness of use is key. Mfiles does not provide that.

Respuesta de M-Files

Hello and thank you for completing a review of M-Files. From your review responses, you have indicated that you are frustrated around some of our features. We would love an opportunity to speak with you and to offer some assistance around some of the items you have listed. My contact information is provided below, please feel free to contact me anytime. Thank you!

Zakir
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

M-files a Feature Product

Revisado el 21/6/2022

I launched M-files in Pakistan and made marketing from Scratch. I made more than 100 POCs and about...

I launched M-files in Pakistan and made marketing from Scratch. I made more than 100 POCs and about Dozen of Implementations. The experience shows at the end user is very happy with m-files.

Puntos a favor

Rich in Features, more flexible, more Connections with other Solutions, Metadata based Permission

Desventajas

Like adding Tables, images in Text Box, Need more expertise in using Configuration, compliance kit.

Respuesta de M-Files

Thank you, Zakir, for sharing your extensive experience with M-Files! It’s fantastic to hear how our solution’s rich features, flexibility, and metadata-based permissions have benefited you and your team. Your dedication to launching M-Files in Pakistan and driving its adoption through over 100 POCs and numerous implementations is truly inspiring. We're thrilled to know that end users are finding value and satisfaction with M-Files.

We also appreciate your feedback on areas for improvement, such as adding tables and images in the text box and the need for expertise with configurations and the compliance kit. Enhancing usability and configuration processes is a priority for us, and we’re continually working to make M-Files even more user-friendly.

Thank you for being such a strong advocate for M-Files and for sharing your success story. If there’s anything we can do to support your efforts further, don’t hesitate to reach out!

Tim
Tim
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Easy File Management

Revisado el 6/11/2019

Great time to value (up and running in hours). Administration is intuitive and requires minimal...

Great time to value (up and running in hours). Administration is intuitive and requires minimal expertise. The user experience is well integrated with Windows (can access using a drive map). Suitable for on-premier or cloud deployments, including AWS Workspaces of VMWare OneSpace.

Puntos a favor

Seem less integration with Windows and Active Directory. Users can simply drag and drop files into the M-Files client or via a browser (requires plug-in). User can tag favorite files and search based on multiple file attributes or tags.

Server setup (Window 2012 or higher) is straightforward with the option of M-Files database or Microsoft SQL server. For smaller organizations, I recommend using the built-in database option.

M-Files installation and administration requires much less planning compared to SharePoint.

Desventajas

Not a full featured when compared to SharePoint. Does not offer collaborative features such as Web or Office365 integration.

Alternativas consideradas

Microsoft SharePoint y ShareFile

Razones para elegir M-Files

Easy of setup, administration and use.

Software anterior

Microsoft SharePoint

Respuesta de M-Files

Hello Tim,
Thank you for taking the time to share your thoughts. We are very happy to hear that you are pleased with the ease of use M-Files provides. We appreciate you and your business. Have a great day!

Usuario verificado
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

It Helps To Organize Your Documents In An Order But User Interface Should Be Improved.

Revisado el 13/6/2019

It allow to keep your corporate memory in safe. We use it to organize our documents (drawings / 3D...

It allow to keep your corporate memory in safe. We use it to organize our documents (drawings / 3D models / excel files / video and images etc.). Since we identified file category names manually (during implementation period), there was a chance to customize them. You can easily upload your files to the server and access to them in anywhere that you have an internet access. You can also check your documents by phone. However there is no windows type folder hierarchy. You cannot upload any item with dropping, you should categorize all documents one by one. So uploading all items take lots of time, when you have several items.

Puntos a favor

All uploaded documents can be opened by phone in anywhere where you have an internet access. Also customized category definitions help to find documents quickly.

Desventajas

Windows folder type (drop and upload) strategy can be implemented to user interface to provide more flexibility to users when they need to upload more than one document.

Respuesta de M-Files

Thank you for your review. We are happy to hear that you find value in the ability to access M-Files outside of your office environment. We would also like an opportunity to discuss your additional experience with you personally. If you are open to a discussion, you can contact me at my information provided.