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3815 opiniones
- Sector: Telecomunicaciones
- Tamaño de la empresa: 10.000+ empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Gustó te ayuda en todo
Revisado el 14/5/2022
Mi experiencia en general es grata creo que con cualquier plataforma aún tiene detalles a mejorar...
Mi experiencia en general es grata creo que con cualquier plataforma aún tiene detalles a mejorar pero fuera de eso a Sido de gran ayuda para mi equipo de trabajo
Puntos a favor
Lo principal es que es una plataforma sencilla de utilizar,puede obtener funciones modernas en el ámbito de recursos humanos,poder pagar la nómina de manera rápida y eficaz.
Desventajas
Me es un poco desagradable que siempre me lleguen Gmail recordándome cada cosa que hago en esta plataforma me parece innecesario y estresante ya que me saturan de mensajes.
Alternativas consideradas
REACHRazones para cambiar a Gusto
Porque es una plataforma más completa y fácil de manejar.- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Simplifica la gestión de recursos humanos y optimiza tus procesos
Revisado el 2/7/2023
Gusto es una aplicación integral de gestión de recursos humanos que ofrece una amplia gama de...
Gusto es una aplicación integral de gestión de recursos humanos que ofrece una amplia gama de servicios. Su interfaz intuitiva y la automatización de procesos son aspectos destacados que facilitan la administración de recursos humanos. Sin embargo, las limitaciones en la personalización, el costo asociado y el soporte al cliente pueden ser aspectos a considerar.
Puntos a favor
La plataforma está diseñada de forma clara y sencilla, lo que facilita su navegación y uso.
Desventajas
Es posible que se requiera un tiempo de espera prolongado para recibir respuestas o que las soluciones proporcionadas no sean satisfactorias en algunos casos.
- Sector: Comercio minorista
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Gusto tiene más eficiencia y es más completa que otros similares
Revisado el 3/2/2022
Me gusta mucho y es fácil de usar tanto para los empleados como para el empleador
Me gusta mucho y es fácil de usar tanto para los empleados como para el empleador
Puntos a favor
Muy buena experiencia, la recomiendo mucho, es simple y sencilla para las nóminas y para declarar impuestos, en general le doy un 10/10. Es mejor que la mayoría y muy útil.
Desventajas
Solamente que faltan más opciones para personalizar. El resto está todo bien
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Uso gusto
Revisado el 5/11/2022
Buena
Buena
Puntos a favor
Su interfaz y su fácil manejo además de su fiabilidad
Desventajas
Que quiza no entienda algunas cosas por las cuales deba yo investigar y la app no me educa
- Sector: Deportes
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Prueba gratis
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Reseña de Alan
Revisado el 20/7/2020
Buena experiencia, recomendable, reconfortable.
Buena experiencia, recomendable, reconfortable.
Puntos a favor
Es facil utilizar el producto, es comodo.
Desventajas
No tengo reseñas negativas, estoy satisfecho con el producto
- Sector: Telecomunicaciones
- Tamaño de la empresa: 201-500 empleados
- Software usado Mensualmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Eficacia
Revisado el 16/12/2022
Puntos a favor
Es más de usar y sobre todo de entender.
Desventajas
A veces va algo lento, pero se soluciona facilmente.

- Sector: Contabilidad
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best DIY software in the payroll market
Revisado el 6/1/2021
I have been using Gusto for for a couple of years now and love it. They are consistently working on...
I have been using Gusto for for a couple of years now and love it. They are consistently working on improving and seek guidance from their partners. Like with any software, there are funny little quirks that you get to know. Overall, it is a fantastic platform.
Puntos a favor
Gusto's self-onboarding and employee communication is leaps and bounds ahead of their competition, as is their clean, user-friendly interface.
Desventajas
Customer service has been struggling recently. There should be a way to have a salary that doesn't change when the hours are changed. The other downside is that if there is an error, you have to void the entire payroll. An option to void a single check would be a great improvement.
Alternativas consideradas
Patriot PayrollRazones para elegir Gusto
Gusto is more user friendly and allows for collaboration with the employer, employee and payroll processor.Software anterior
QuickBooks Desktop EnterpriseRazones para cambiar a Gusto
Direct deposit turnaround, features that Patriot doesn't support
- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Awesome Product and Support Staff
Revisado el 29/12/2020
Payroll and tax payments can be time consuming and Gusto allows for the accounting team to do more...
Payroll and tax payments can be time consuming and Gusto allows for the accounting team to do more important work and still feel like everything is being taken care of on the payroll side. Their customer service teams are extremely supportive and helpful.
Puntos a favor
Auto-sync and tax payments are the best features of the product that go above other products. Gusto will file the taxes for you, will send corrections if need be, and keeps track of all of that for your ease of mind. Their customer service team is above reproach, always willing to look into a problem and resolve it as soon as possible.
Desventajas
This is nitpicky, but the layout of the website often changes slightly. It would be nice if there was more consistency in the format. But the tool itself is above reproach.
Alternativas consideradas
HarvestRazones para elegir Gusto
QBO Payroll requires you to file most of the extra paperwork and taxes yourself, but Gusto takes care of that automatically for you.Software anterior
QuickBooks PayrollRazones para cambiar a Gusto
Gusto is a really good choice for small business owners who want to have the support of a full payroll service program, without the crazy costs that can go along with that.- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Waste of time and energy
Revisado el 11/10/2023
Complete waste of my precious time
Complete waste of my precious time
Puntos a favor
The bag of lies that I was given to start with.
Desventajas
Everything turns into a hidden fee or a hidden delay
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Gusto to the Rescue
Revisado el 4/8/2023
Again, keeping everything in the same application was paramount to us. Gusto is able to streamline...
Again, keeping everything in the same application was paramount to us. Gusto is able to streamline the HR process and the customer service is good too.
Puntos a favor
I like the ability to keep everything within Gusto. All of the tax info, employee info, direct deposit and documents are all within Gusto. I have used separate apps in the past and Gusto makes it easy.
Desventajas
I can't think of anything that I dislike about Gusto. Currently we have not had any issues.
- Sector: Administración educativa
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Payroll Made Easy
Revisado el 15/5/2023
Overall, Gusto has made processing payroll so simple. The platform is easy to use and navigate. The...
Overall, Gusto has made processing payroll so simple. The platform is easy to use and navigate. The PTO tracking tool helps myself and staff be able to see how many hours they have used and how many they have left.
Puntos a favor
Gusto allows me to run payroll aligned with ProCare. I love that I can enter information as the pay period goes and Gusto saves the changes. Time sheets are integrated from ProCare so I don't have to calculate hours worked.
Desventajas
I have yet to find a feature that I do not like. Everything runs smoothly and employees are paid on time with direct deposit.
Alternativas consideradas
Quickbooks OnlineRazones para elegir Gusto
Gusto streamlines with ProCare, which is the software we use for clocking in and out.Software anterior
Quickbooks OnlineRazones para cambiar a Gusto
Ease of use and integration with ProCare.- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Transfer was a little shaky, but good system once up and running.
Revisado el 27/4/2023
Payroll and onboarding are being taken care of by Gusto. Their HR looks good, but is a bit more...
Payroll and onboarding are being taken care of by Gusto. Their HR looks good, but is a bit more expensive than we like right now.
Puntos a favor
I like being able to onboard our new hires. It makes it so much easier and I don't have to worry about compliance or having the most recent form of the paperwork. They pay the taxes and create W2s and make my life easier. Thank you!
Desventajas
The transfer was rough and had some glitches. Once all of that was worked out, it has been fairly smooth and easy.
- Sector: Aprendizaje en línea
- Tamaño de la empresa: 51-200 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Run, Don't Walk - Get Guusto Today!!
Revisado el 27/4/2023
10 out of 10. Would recommend to everyone.
10 out of 10. Would recommend to everyone.
Puntos a favor
I love how easy Guusto is to use. It is easy to navigate, easy to send and receive awards, and their customer service is second to none.
Desventajas
The only thing I don't like currently is that I'm still new to the system so, we haven't finished our integration yet. Once that is done, I'm certain I'll have no complaints.
Razones para cambiar a Gusto
Better at selling their product, better pricing, ease of use.- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 51-200 empleados
- Software usado Mensualmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Review
Revisado el 28/9/2023
Gusto has been great to use from admin to staff
Gusto has been great to use from admin to staff
Puntos a favor
Gusto helps with knowing how much PTO you have left, allows you to access tax forms & allows you to check all pay stubs.
Desventajas
There is nothing I don't like about Gusto. It is very detailed and easy to use.

- Sector: Administración educativa
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Gusto, the best platform for business management and payroll processing
Revisado el 23/9/2023
Puntos a favor
The flexibility it offers and the time that users can save.
Desventajas
I consider that this software is complete, so I do not have any complaint.

- Sector: Software informático
- Tamaño de la empresa: 51-200 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Very powerful tool
Revisado el 2/10/2023
Puntos a favor
User-friendly interface and intuitive navigation; Competitive pricing
Desventajas
Seems that it lacks structure for large businesses
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great for payroll
Revisado el 8/3/2022
It's great for payroll. We don't pay for the leave management or other items because it is too...
It's great for payroll. We don't pay for the leave management or other items because it is too expensive, but the payroll features are great.
Puntos a favor
Gusto is great for it's payroll and benefits platform. They do exactly as they say they are going to do and take care of all tax liabilities on time, with no concern of being wrong or late.
Desventajas
Their customer service is terrible. You typically get a representative that tells you the same thing that is in their knowledge base and then can't escalate you to talk to someone actually knowledgeable but can request a call back. The call backs don't happen and you receive an email, which typically doesn't answer your question because the initial representative didn't pass along the information correctly.
Razones para elegir Gusto
Uzio failed to make tax payments on time, didn't setup our tax liabilities correctly with proof of correct paperwork, and have been an overall nightmare to work with.Razones para cambiar a Gusto
Reputation and ease of integration with other platforms.- Sector: Hostelería
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Foundational HR Tools for the Little Guys
Revisado el 8/12/2020
Excellent! I love their customer service, I love that they keep me aware of what's going on in the...
Excellent! I love their customer service, I love that they keep me aware of what's going on in the world of HR/Payroll laws. I love that they helped find retirement and heath care options for my employees so that I can grow the benefits to my folks! I'm obviously a big fan of what these guys are doing.
Puntos a favor
These guys make me compliant with the evolving landscape of HR and payroll without distracting me from the core functions of my small business. They made on-boarding from my old payroll system easy. They found mistakes I'd made and helped me to correct them so even my tax history was compliant. Their customer service is excellent and I'm incredibly pleased with their Homebase integration. Super clean!
Desventajas
While the onboarding was much smoother than I anticipated, it was still a bit more cumbersome than described. It's definitely a hands-on process.
Alternativas consideradas
OnPayRazones para elegir Gusto
QuickBooks is incredibly cumbersome and I was often left with enormous doubt as to whether what I needed to do was actually done. Their integrations for payment of taxes were difficult and I was still left to the legwork of filing. The amount of time I spent doing HR was eating up my ability to react and get ahead of all the other COVID-19 requirements.Razones para cambiar a Gusto
Gusto made their pricing clear and demonstrated their ability to make onboarding as clean and easy as possible.- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best payroll company out there
Revisado el 4/3/2021
Hands down the best and most cost-effective payroll bureau I have ever had the pleasure to do...
Hands down the best and most cost-effective payroll bureau I have ever had the pleasure to do business with. I will not only recommend it to clients that don't have a payroll service but I will recommend it over any other payroll service there is essentially. It's way cheaper and way easier to use. I also have seen less mistakes then pay checks or ADP as I have worked with their payroll reports quite often when doing bookkeeping
Puntos a favor
We used to do around payroll through a company called pay soft.. or ProPay maybe another name for it. The program was decent a little bit cumbersome and the check stock was extremely expensive. They did their own payroll as a bureau. As a result of having their own proprietary software built they also sold it which was overpriced and in the long run didn't make us money. Just being a recommendation agency essentially and controlling if you ever clients payroll through gusto it's made us more money and they offer way more than ADP or paychecks ever has offered us.
Desventajas
There's not much I don't like about this software besides maybe the fact that it isn't really a software that you download it's an internet interface so if you're internet somehow becomes unreachable or it's down you can't really print out checks with proper taxes withheld. This is An occurrence few and far between and can always be advanced and then paid back once you can access it again. A desktop GUI that just calls in the website would be a handy tool for owners and accountants to be able to take more effort into their own hands on payroll
- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Payroll done simple enough for ANY staff member.
Revisado el 30/5/2022
Gusto is extremely helpful and efficient. My team enjoys the "social media" aspect of it, where new...
Gusto is extremely helpful and efficient. My team enjoys the "social media" aspect of it, where new hires are introduced to the team before they even begin working. It goes a long way towards building a team. I would highly recommend Gusto to any small business trying to manage their staff. Onboarding is a breeze and gets the employees involved in their own financial matters. Even the least tech savvy person should be easily capable of following the necessary steps to be hired, paid, etc.
Puntos a favor
Employees are able to punch in and out using anything with an internet connection. Additionally, you can turn on Geolocation so that you can ensure the employee is actually on-site when they punch in & out. Best yet, they can actually leave notes in regards to what tasks were completed for the day. It's very helpful to have this built-in tracking feature for accountability with my very small staff.
Desventajas
Unfortunately, there is no effective scheduling tool (at least in my opinion), which forces me to go to another software provider for employee scheduling. Ideally, both scheduling and payroll could be done through the same web based software. This would also make it easier to compare scheduled vs. actually worked hours.
Alternativas consideradas
HomebaseRazones para cambiar a Gusto
Homebase's payroll tools were not as intuitive or user friendly. However, we do use them for the staff scheduling aspect of the business.- Sector: Arte y artesanía
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
The Payroll Software for any Business Size
Revisado el 2/12/2022
The experience of our business using Gusto has been very positive and we recommend other businesses...
The experience of our business using Gusto has been very positive and we recommend other businesses to implement this software if they are facing issues relating to payroll as well as other HR services. The software is very user friendly and no great technical knowledge is required.
Puntos a favor
This software has been of great importance for our business in managing payroll as well as other HR services. We implemented this software as we hit 9 employees as we were having issues relating to payroll receiving several complaints from our employees. The complaints have reduced drastically as soon as we implemented Gusto, which hence resulted in time as well as cost savings as well as more satisfied employees.
Desventajas
There can be some improvements made to leave management as sometimes it is difficult to navigate through the software especially when the leave is of less than a day.
Alternativas consideradas
SurePayrollRazones para cambiar a Gusto
We decided to implement Gusto as we saw it as being more aligned with the issues that we wanted to address.- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
Switching back to Square Payroll by year-end
Revisado el 9/10/2022
Not at all pleased. I was hoping to love this but did not
Not at all pleased. I was hoping to love this but did not
Puntos a favor
The accountant login feature is what drew me in so I could move multiple clients over under one user login and switch back and forth between payroll clients.
Desventajas
Difficult to use. Not user friendly. Time-consuming and complicated. Report section needs major overhaul. Their Indiana WH1 payroll report needs to be DETAILED but it is a generic "summary" that does NOT include employee name, wages, etc. which is information that was needed to file COVID reports and ERC amendments. I wanted to love this software but ended up hating it. One client ended up with double processing that caused an overdraw and it took forever to fix it. I had to give them money out of business account to cover this mistake. Gusto was not quick to help out and never made it right with my company nor my client. I am glad I did not move all of my clients to this software and have moved all but one, who will be switching back to Square payroll by year-end.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Catches All
Revisado el 6/3/2020
Having payroll done properly and also having insurance information right there is great. Service...
Having payroll done properly and also having insurance information right there is great. Service industry as a whole has no ins but I can give options that employees can get if they are interested on their own.
Puntos a favor
There is one thing that separates this from other payroll/HR...it catches everything. I don't have to offer ins but there is a lot of information availiable thru Gusto if I need it. However, child support orders also require insurance is availiable for the child. Servers job bounce and don't always mention court orders on the tax paper work. Gusto knows, Im not sure if it is specifically looked for because of an innovate idea that the child support order is for the child..per the law. Or the software properly scans the social and does the right thing. Gusto then provides the insurance options as well as reports job agency. As a divorced mom..I love this and everyone in in compliance.
Desventajas
Because of all the properly following the rules in court ordered garnishment for employees, I had a high turn over. Well more paperwork for me is the least? Ill take it. I now mention this little payroll feature at interview and thin it from there.

- Sector: Productos químicos
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Cannot enter data to meet filing deadline in 4 days, Software lacking, and IRS says not...
Revisado el 27/1/2020
For light weight use, it is pleasant. For anything cookie cutter, can be severely lacking. I do not...
For light weight use, it is pleasant. For anything cookie cutter, can be severely lacking. I do not have experience with Quicken payroll so not sure if any better given Quickbooks also seems to soft serve accounting now and buries T-accounts and registers, which should be at the top. That being said, at least one can still get to the register and make entries when soft serve ice cream is not appropriate, if you get my meaning.
Puntos a favor
It's pretty, modern GUI, and marketing and PR are nice. Lots of VC cash spent on social media and GUI to promote it. Phone support folks are pleasant but limited in what they can help with.
Desventajas
If problem, then your fault as they say software is designed to be self-serving and thus everything is your fault if does not work. But, if you want to grant restricted stock to people and generate 1099s and edited W-2s , then sorry, there software and support team could not help and there are no fields for me to "self-service" this data into their software. I've been in contact with Gusto since December and trying to get some 1099s and W-2s created and that are due by Jan. 31st. I finally spoke with someone today who said I could email them directions on where and how to enter into W-2s and 1099s, but I was then told that if a person's name was not in their software by Dec. 31st then software cannot create forms, even though there is time to still file. At the same time, I am receiving notices from IRS that 941s were not received, but Gusto software states filed.
Respuesta de Gusto
Hi David, thanks for providing us your feedback about our software, and we've passed it along to our product team. We also see that you've been in touch with our customer support team and encourage you to reach back out to them if you have any questions and if there's anything else we can do for you in the moment.
- Sector: Administración educativa
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Love and Hate with Gusto
Revisado el 6/12/2022
If all you are doing is simple payroll processing then I think this is a good option for you. If...
If all you are doing is simple payroll processing then I think this is a good option for you. If you have many employees and you offer benefits good luck. Gusto has the worst customer service I would say in the industry. It is extremely hard to get help from their customer service. It seems like the thought and belief is pass the buck to someone else.
Puntos a favor
This software is easy to setup and has basic things for businesses. Gusto has a nice user website site that you can do many things very quickly. If you are looking for simple reports and processing than this is good.
Desventajas
The Absolute worst customer service! If you ever need help with your payroll especially benefits administration good luck getting help. Gusto completely messed up our health insurance plans and signed up our employees with health plans that are not even offered in our state. It took 5 months and threats from our lawyers before they would finally respond from someone that knew what they were doing.