Opiniones de Bullhorn ATS & CRM

This ATS has everything! Its user interface is unbeatable. The ATS requires little to no training because it is so simple to use, but still has complex and detailed features. I am able to integrate Bullhorn with email, ring central, our video interview platform and various job boards so all work can be done on the system.

The Jobs / Opportunities part can be a little repetitive and complex. But just something to get used to!

Bullhorn is very user friendly and very convenient to use specially when you are familliar to any CRM tools.

Whenever there is an update I need to clear cache my browser to refresh the Bullhorn settings.

Very clean interface. No over-crowding. Mostly intuitive to use. Love that it's not an installed client on a machine and is cloud based. I like how you can immediately edit some field values on records while viewing them in list format. Love the reporting features and functionality. Hands down 1 of the best here that I've seen.

uploading data by .csv...if some data on the spreadsheet is a dupe in BH, it will tell you that x# of the uploads were duplicate. Okay - great. But then, that x# of dupes don't get displayed in my list. So then I have saved the new uploads into a tearsheet, sort the tearsheet A-Z and then open my spreadsheet to cross reference who the missing x#s are to then go find them individually in BH and add to the tearsheet. In MaxHire - which Bullhorn OWNS - I get an option to add the dupes to the list. BRILLIANT!

Activities tab in a person record - I think by default always shows (0). But once you click it, you can then see placements, interviews, appointments, tasks, etc. This makes it really challenging to quickly search for those who have any of those activities.

The Bullhorn Accelerator browser extension rarely works. How many times do I have to continue logging in to use it? Same for the Outlook add-in.

Set up - I'm really disappointed that Bullhorn doesn't take the additional time on initial configuration to work with new clients on setting up (or at least notifying the client of these things) email integration with Outlook or Gmail. This should be a default practice by Bullhorn. I've now been at 2 companies on Bullhorn who didn't even have this setup and didn't even know the possibility existed. Bullhorn should be making these recommendations - they are called best practices - or making these things set up defaults. I know the user has to work with their domain host/email host.

Tearsheets - brilliant idea - but to me, a tearsheet is my call list. I put people in a tearsheet per my planning for the next day. You open the tearsheet and you have to open each record to get to the phone number to be able to call them. This is an epic fail. Tearsheet lists don't even display the binoculars for a profile quick view. That would help. Tearsheets don't allow you to manipulate the fields being displayed on the tearsheet (to display contact info). This is a big fail.
It was only after months of frustration that we opened a ticket about this to learn that we have to open the tearsheet through contact or candidate fields to then get access to what makes a tearsheet beneficial in the first place. Totally frustrating.

Calendar - EPIC FAIL - Bullhorn doesn't have a calendar. I live in Bullhorn, but have to use my Google Calendar or Outlook calendar to see what my day looks like? Again - you guys OWN MaxHire. Another great feature for Bullhorn to make happen. And if I book appointments for people on my team with a client or candidate (and I won't be attending), I don't even see the event at all because I didn't invite myself to get the message to my inbox to then accept my own invitation. Come on - that's frustrating. How can I see when to follow up or get a reminder to follow up if it doesn't exist on my calendar.

Bullhorn has been accessible for me in managing my timesheets for my contract working hours. It is easy to use because the interface is simple, straightforward, and all of the necessary fields I need to fill out are clearly visible. I also liked that when I entered my time, I didn't have to specify AM or PM, and I didn't have to manually type in the color for time fractions. Example: for 9:30am, I just typed in 930 and the colon was automatically added. That made it easy!

I must admit that when filling out my timecard on Bullhorn's time tracking software as a user, there were several repeat fields (such as "working hours" and "meals" and I felt that I needed to delete the unused fields myself manually.

User friendly, has potential and support is very reliable

Limitation on few important features - it is not fun to always be referred to 3rd party (cost a lot of investment)

Compatibility with broadbean & cv preview.

Distribution lists, coding, speed, intuition.

Very good User interface, reliable and light work with chrome and Mozilla fine and provide lots for feature for recruitment and searching, integration with job portal work great

I did use bullhorn more then 6 month and find there are many things which can be improved like vendor management and candidate upload and verification, its good for direct client but for c2c its very time taking process

I like the usability of the product provide the best experience in terms of tracking, searching , updating, and many more with great UI and work great on chrome but there are many things which makes recruitments very uneasy and long process to upload a consultant on portal.

verification of vendor, creating job, and less usable filter can make recruitment process much easy and less time taking

It's very simple to use, the layout is very easy to read and insert my time sheet.

There is no cons that I can think of it's very simple to use.

Its help to reach the candidate easily with their contact details.

needed more credits views the new profiles.

The 'Last People Contacted' is a very useful tab to have auto-loaded. Finding candidates can be difficult without it considering you need their number memorized, if they have a common name, or their profile name is different than the name you call them (Charles vs Chuck).
The moving across stages from 'Connect' to 'Placement' is aesthetically pleasing and well designed.

Tracking which candidates are in play and submitted should be front and center on "My Dashboard". The cards available on "My Dashboard" are nearly all irrelevant to the recruiting lifecycle, making it fairly useless apart from "My Activity" if the admin sets some goals for you. Even the "Recruiting Manager" dashboard report is fairly useless as it only tracks candidates who's stage hasn't changed in 5 days. It is still important to track candidates within that 5 day timeframe so it should be easier to see that.
The Last Note should show up on "Latest Comment" on the candidates profile page. There's often 'one-too-many-clicks' instances or journeys that should be trackable by a ML engine, or just customer surveys, and then make those changes to the product, introducing a one-click suggestion button, or just making those actions easier to find via the profile.

It does what any staffing firms needs. good selection of programs that can be integrated (but you can never have too many options!)

down times/issues do come up
could use better process for doing certain searches (noted in review)

One of the main pros is the cost, it is definitely an affordable system that fit well within our budget. Also, it does look appealing to the eye when looking at a first glance.

Unfortunately, I have many more cons that pros for this system. First, the training during implementation was horrible. The person that was training me clearly was not trained herself and made it very difficult to pick up on the different areas of the system. Then, the entire implementation process has been a nightmare. It was extremely difficult for my tech team to even get the system up and running, which months later it still isn't. During the implementation, I was told several times by the trainer that we had no Account Manager or sole point of contact at Bullhorn, but that everything had to go through the help desk. About 5 months into having access to the system, I found out that not only did I have an Account Manager the whole time that I was never told about, but it was actually the person who sold me the system in the first place. Also, it has been extremely difficult to integrate Bullhorn with Indeed, which is where we get a large portion of our applicants from. Lastly, I do not find this system user friendly at all. It is very clunky and hard to navigate, there are just too many moving parts. You need to go to several areas to do one small thing in the system which is very frustrating when you are pressed for time.

This is a tool where everything is ready at hand. Bullhorn offers opportunities for lead generation, as well as for requirement delivery. The management process is seamless and does not require creating API linkages between multiple programs. All the information about each user/employee is organized in a logical and visually convenient form. Besides, the program offers easy and fast abilities to contact each other inside the system and share some important files. It is incredibly important for our company to be ahead of the competition and to make as many people of our target audience as possible aware of our services. We do believe that Bullhorn is really what we need for this aim to come true. With its help, our company can easily gather like-minded fellows in one team to create really unique and thoughtful ideas and run successful projects.

To tell the truth, it was hard to find anything we do dislike about Bullhorn. There are just some small shortcomings we would like to see improved in the future releases. For instance, our company would appreciate greatly if Bullhorn paid more attention to their ATS functionality. Very rarely, but still, there might be some problems with the e-mails arrival (personally, we faced this error just once or twice). In general, Bullhorn is a satisfactory platform.

Ancient product with very slow response on system and with staff. Be sure to explore other options before signing up with them

Ancient product with very slow response on system and with staff. Be sure to explore other options before signing up with them

Excellent user interface with the ability to have various tabs on candidates so that different parts of the organization can see what they need.
Tracking of emails with both Candidates/Employees as well as Hiring Managers/Client Contacts
History is kept of progress through each job
Candidates can be in the process for several jobs at once
Search is very easy to find candidates in the database that match the job. It is also very simple to search for past jobs that may be similar to see candidates that had previously been successful.

Bullhorn is one of those software's out there that are pretty straightforward in terms of use. Great specially for those starting out in the recruiting world. What makes bullhorn great is that its not only a good end to end application tracking system but it also serves as a candidate pool of all the candidates that all the users within the company has ever entered in. Not only do you get a CRM but you also get a Job board. For recruiters like me another Job board to source on is another mine of gold. Its also great that you can link Monster.com to it. Makes parsing candidates form Monster a lot easier and saves time.

Nothing really , I just wished they had like a night mode or a livelier color scheme.

Bullhorn is a super user friendly CRm compared to other ATS or CRM software available. We are able to easily integrate job boards and this list of available integrations seems to be growing by the month! My favorite feature is the texting! A lot of people respond to text and the convenience of having it on BH is easier than trying to find other sources (even though integrations are available)

Bullhorn offers a matching feature and several filtering systems to help identify candidates. I find these to be lacking with room for improvement. You can go to filter out candidates for a warehouse role but could end up with a variety of admin and blank resumes. It is hit and miss but that could even reflect how our data is parsed into the system. I personally have not had much success using this feature.

Fairly easy to implement and navigate. Decent overall at working through recruiting process workflow.

Limited effectiveness interfacing with LinkedIn. Poor mobile access. Frequent time outs and often requires multiple attempts to log in for some reason.

I used Bullhorn for almost 4 years. I love Bullhorn to maintain my talent pool and inventory. This is a great way of saving candidate Data and then accessing it whenever we need it. I can't even explain how much this has made my life easier in terms of searching for talent in the Bullhorn database if I am ever stuck and not able to find a candidate through any of the job boards. with just a could of searches, we can find a candidate we maybe spoke to 3 years ago who might be a good fit for a specific role. A great way to use and maintain data. A very good tool to generate reports as well/

Not a very good ATS system. Doesn't give us the flexibility of scheduling candidates too much.

If you are already using Bullhorn as the ATS, it is easy to get your users up to speed on the CRM as it is the same look and feel. The users are familiar with the features and easily able to navigate through the Leads and Opportunity process. The email tracking is great as it allows others to have the same information on the lead without having to speak to the lead owner.

The opportunities component allows to track longer term prospects and projects that could come to fruition in the future. It is an easy way to track and keep up to date on task and activities that need to be done a future date and time.

It would be great if you could take a lead and convert into a Job instead of creating an opportunity and converting to a job. This is if you use within the staffing industry.

Bullhorn CRM capability to provide immediate insight into the person that is in touch and the capability to keep track of all conversations between different stakeholders makes it superior over other CRM software.
Increased customer relation has led to improve in my organization's productivity.
another cool feature about is about its intuitive interface that is simple and easy to work with even for the inexperienced users.

In my opinion, I will say the latency experienced by Bullhorn CRM has made it be time-consuming in some context and even failure to capture data from the user.

Bullhorn is an excellent open source system that allows us to effectively engage our Candidates and Clients and driv revenue across our multiple business lines. They understand who they are and what they are great at and bring partners alongside to provide the industry leading tech that they do not have embedded in their tool. the support has also greatly improved in our 4 years where our questions and issues are answered within a day at the most. and, our rep is the best. She is so engaged with us and provides updates and keeps us where we want to be, on the leading edge.

I honestly have no cons for Bullhorn. the suggestions we have provided over the years have been taken to heart and implemented so that is all you can ask frm a partner. Listen to your clients and take action on relevant things.

Auto parsing from e-mails is convenient, tearsheets, searching functions are good. Features for recording placements and managing commissions is great.

I think the front screen fields could be better - such as a place to put info so all recruiters see right away - such as don't use candidate, locations of interest. I label all dialogue that comes back from a candidate as inbound. It would be good to have the fields of returned inmail, or returned e-mail,
Taking candidates off from a tearsheet from the candidate screen isn't easy. I have to go into the actual tearsheet to remove it.

For some reason, I get cued to login to bullhorn all the time. Mostly when parsing an e-mail. It could take 2-3 logins to get to the right screen.

Bullhorn is extremely easy to use and has a great user interface with their clean design. It's a customizable CRM and is extremely useful for both our sales and recruiting teams. Bullhorn also integrates well with a few other softwares that become easy to track within BH so nothing gets lost.

The only down side is having things fixed quickly. It's easy to email support with your issue and they'll get back with you in 2-3 days, but it might take another week until the issue itself gets fixed unless it's an emergency. Besides that, not many other downsides!