Opiniones de Bullhorn ATS & CRM

Nuestra experiencia general con Bullhorn es regular, si bien a la hora de buscar candidatos su funcionamiento es bastante correcto, la verdad es que es bastante lento y su interfaz no es muy moderna, pero si cumple su cometido. Lo hemos utilizado como software de busqueda de trabajadores y la verdad es que tiene algunas caracteristicas muy interesantes, pero por ejemplo la conexion con linkelind no funciona correctamente.Con todas estas cosas, no muy a favor y su elevado precio, nosotros hemos buscado mas CRM para hacer este tipo de busquedas.

Their product lacks common sense functionality for basic recruiting. An example is the inability to remove a candidate from a target list from the candidate record itself. You have to navigate to a separate list section to remove the candidate from the list.

There is zero relationship with them as a company. An example is having to go through a scripted check in with every customer service phone call, with a high probability of never speaking to say person twice. Another example is investing an hour of my time with their product management people for them to hear my input of suggested common sense functionality. Promises were made that the most simple suggestions would be done within "six months", it has been over twelve and none of them have been embraced.

Their product updates are heavily centered around score boarding and other sales productivity and CRM measurements, etc. , largely for executives to analyze and motivate large teams. This functionality is not relevant or helpful to a small recruiting team.

Their product is super inflexible and often requires professional services at $$ per session to make a change. An example would be a need to change all candidate's with the city name of "Washington" to "District of Columbia". This simple database update is not possible without Professional Services' involvement, at $$. This is a silly example, but you get the point.

We finally decided to pull the plug and go to different firm. We had to pay up the entire contract in advance in order to get OUR data backed up. We immediately paid in advance, dealt with them wanting to bill us twice (not recognizing the advance payment) and with big delays and false promises on when will get OUR data. It has been two weeks, still waiting.

STAY AWAY FROM BULLHORN.

Overall Bullhorn has so many key features and they help a lot in recruiting and onboarding process.

Overall experience using this tool is Excellent. Highly recommended and you will surely won’t regret it.

Bullhorn does what it says on the tin, it's an efficient clean well integrated candidate, job and client management system. If you get great partner software's to merge with Bullhorn the journey can be even more efficient.

Great! its serves it purpose

I had a personal, on screen demonstration of this product by a rep on Mon Nov 21, 2016 starting at about 11:00 AM PST. Using Citrix I looked at a custom screen demonstration while Adam Cuomo and I spoke by phone. (My rep and I were the only 2 people involved in this presentation.) At the beginning I explained how a small partnership or “solo” retained executive recruiter operates. Although it should be noted that I started my search career working for a larger recruiting firm. And that I am generally familiar how large and small recruiting firms in California and the U.S. function internally. And later I remembered that I had actually evaluated at least two different recruiting software packages in the past. During the on-screen evaluation Mr. Cuomo gave me enough feedback and comments to indicate that he had a really competent understanding of this niche or the overall recruiting business.

The Bullhorn software appears to function beautifully. The Bullhorn software or system catalogs candidate profiles, open search projects, communication with candidates and clients, interview schedules, status and feedback reports, etc. And it apparently can accomplish a “housekeeping” function that I didn’t expect. That is, one component of Bullhorn is that it can apparently import a “resume” submitted by email or scanned into a system. And then catalog that candidate profile into the recruiter’s database of contacts. Where there are multiple recruiting consultants working for the same firm --- it helps to insure that everyone “is on the same” as to contacts with all candidates and client organizations. The cost for a small one-user firm like mine was estimated at monthly. The user’s database is kept in Bullhorn’s cloud storage.

For my method of executive search Bullhorn is not necessary. All of my recruiting history is in my head or “searchable” by a key word on my Mac’s hard drive. And that recall can be enhanced by a standard Google-search on the web or access to any private database that I might have access to. It would, however, be a consideration if I ever added a partner to the business. As it stands, however, it provides more structure that most small firms probably need.

But there was one aspect or component of the Bullhorn offering that could be immediately useful to a small search practice like mine. And that is the ability to neatly and efficiently input resumes that come to me in differing formats into my own structured database of contacts and potential candidates. I don’t have time to personally do this. And it’s often difficult to find and schedule in a support person who can effectively do this with my personal email records and the file notes from my searches. And there is always a concern with confidentiality when outside staff is engaged.

We have been using Bullhorn since the start of Bullhorn. The software does what we need it to - most of the time. There are many options to partner with different companies that work seamlessly with Bullhorn. We are always looking for the latest and greatest to make our jobs easier so we always hope for more options where this is concerned so we can tie as much as possible right into our Bullhorn processes.

They have made a lot of improvements and additions to Bullhorn in the past year, but not all things work the way a regular user may think. The way to pull lists now, is not the same as it used to be. For example. If you are trying to generate a list of client contacts based on recent placements, there is no real easy way to do this now (like you used to be able to do). You either have to go in each placement one by one and add the client contact to a distribution list or do a million steps which sometimes does not work. Pulling this list used to be very easy and now you can no longer do this the way you used to be able to. Some processes are not as user friendly to figure out so we always hope Bullhorn is making adjustments - getting into the mind of the users and how they might think to do things, rather than a multi step process that takes calling Bullhorn directly to figure out.

We recently started using the NPS to survey our clients. We have used other products in the past to generate this same gauge for customer satisfaction, and there definitely can be more improvements to this to make it better. We would love to see a better way to add clients to the survey based on placements without having to open each placement one by one and going into the client contact to add them to the survey. Same as most issues. We want to pull client lists quite often based on the placements we make and there seems to be no quick, clear and direct way to do this.

We have had some issues with seamless functions with more advanced things - i.e. In building out an on boarding/application portal WITH the Bullhorn developers, we have experienced a lot of issues when people are trying to apply to our jobs. trying to get things worked on can take a VERY long time for these more advanced fixes. If it is just a general fix in the system, the response time is usually very good.

I liked Bullhorn for its ease of use, but there were some areas where they really fall behind.

Over all it did what it said and seems to have a corner on the market but does not seem to be innovative or really bring cutting-edge ideas to the table. I felt it was an administrative task to use a bullhorn vs a tool that would empower me to grow my business.

Cost wise you only pay for a CRM solution but you also get a job board something that is gold for recruiters, an extra job board is always welcome. It does also save time, something that most of us fail to realize it takes a couple of minutes to parse a candidate to any crm system with all the information in a resume, Bullhorn solves this by automatically parsing candidates to its system,specially if Monster.com is linked. You can save precious time and get more time to reach candidates vs parsing them.

Bullhorn is helpful and I love being able to access it from anywhere - the pricing is high but again this is the easiest of ATS/CRM that ia available to consumers - which is a good thing!

Was a Sendouts customer when Bullhorn bought them and eventually forced to migrate to Bullhorn platform. Have been very dissatisfied with customer service. They don't offer much for small firms (we are 2 employees) and won't even assign an account manager to us. They recently did an upgrade that caused a major issue with SPF and resume submissions - but they didn't tell their customers until after the fact. We only found out when we contacted them with the issue - crazy bad execution on their part. Finally had enough and am currently transitioning to a new ATS vendor and Bullhorn is really slow getting through that process. Terrible customer service.

Its an ATS - it keeps the data we need, but it just does so really terribly.

Overall, I recommend using this if we need to enter the candidates and requisitions, in order to keep in touch with the candidates. Not a very helpful tool when it comes to built-in scheduling but we can still send out emails and communicate. I would use it to maintain a candidate database/inventory.

Rather frustrating - the 'out of the box' solution doesn't really seem to fulfil as many of the requirements as some of your competitors do. The inability to set up multiple offices for the same company seems quite an oversight, particularly if one contact oversees the recruitment across a number of sites but can only be added to one of them for synchronisation purposes. Also, the fact that the online job loading portal automatically brings through the location of a role seems remarkably short-sighted when we don't want our competitors to know which clients we are acting for. Generally I think we are frustrated that when we initially looked at Bullhorn we thought it looked like a product for large organisations or in-house recruiters and was advised that this was not the case - yet how many start-ups can afford to employ a web developer to customise their vacancy portal or to invest in extra CV production software because the existing templates are too simplistic?

I will say that Bullhorn CRM is the best CRM software product for managing customer-relationship in any organization from my experience.
It is a robust tool that ensures customer satisfaction and retention as well as providing the opportunity for new customers thus increasing the company's productivity.
its interface is quite simple to use and appealing.
I highly recommend Bullhorn CRM to those companies looking for better CRM solutions.

Exceptional product, features, functionality, and integrations. I have been used as a customer reference many times at Bullhorn.