Opiniones de Dynamics 365

El software es muy amigable con el usuario siempre y cuando sepas el procedimiento correcto de cada área, la interfaz te ofrece acomodar los botones o las opciones depende el área que estés, esto con la facilidad de agregar atajos en tu pagina principal.
Yo que manejo la parte de sistemas el editar y crear perfiles se me facilito muchísimo al tener editada mi pagina principal y saber que botones poner y que atajos agregar al inicio de mi perfil , asi como lo puedes hacer en cada perfil que elijas dentro de la aplicación

El software tiene un grado de complejidad para la gente que nunca a trabajado con el ya que son muchísimos los departamentos que se manejan en la plataforma , de igual forma al momento de hacer un procedimiento como ordenes de compra , aplicar anticipos o cerrar ordenes , si el procedimiento no es el indicado te marcara un error y hasta que no resuelvas o veas porque es el error no deja continuar con el procedimiento que deseas realizar y esto vas desde mandar imprimir una factura o dar de alta un usuario

Permite llevar el seguimiento de las oportunidades con todos los involucrados

Me gustaría mayor facilidad de integración de los contactos que ya se tienen en LinkedIn o en Outlook

Creación y seguimiento de Leads.
Creación y Seguimiento de Oportunidades.
La creación de los catálogos es muy fácil.
La personalización del Software ayuda a que se puedan adaptar a tu proceso de ventas.

La flexibilidad de la configuración de los Roles, no se me hizo tan flexible.

Es un software fácil de usar, es bastante intuitivo y no necesitas un equipo de desarrollo para su uso a largo plazo.

Uno de los principales inconvenientes es que tiene características aún muy limitadas comparadas con otros CRM y además produce muchos fallos continuamente, sin causa alguna. Otro gran problema es que no tiene un servicio técnico directo tipo chat.

Es una aplicación fácil de usar y sobre todo que nos permite dar soluciones completas, además podemos estar conectados con nuestros negocios y clientes.

Como todo software tiene sus observaciones, podría ser que es necesaria la implementación de mas extensiones para que exista una integración de algunas empresas.

que es simple de utilizar y que es fácil editar

no me gusta cuando empiezan a surgir errores de la nasa o se cierra sin ninguna razón

Permite la automatización de los procesos de TI y seguridad de los mismos

Se debe mejorar en la Reportería, ayudará para que saber tiempos exactos de conectividad

La facilidad de modificar mi sistema sin tantas restricciones

Fragilidad del sistema contra los virus digitales.

El programa es fácil de usar, no obstante prefiero otros.

Desearía que incluyera una asistencia en línea u no la tiene, estilo chat

Es el software que más uso para CRM, abarca más, buena atención y precio.

La integración me costó hacerla por mí mismo, tuve que solicitar ayuda.

Es fácil de usar, no tiene fallas de conexión, y te permite ver el proceso de ventas

En general me gusta, motivo por el cual no tengo alguna aportación a esta sección

Lo utilizamos desde hace 3 meses y nos ha servido para organizarnos de cara a nuestros clientes.

El principal problema es su complejidad de uso y su precio.

El suave manejo y la vista amigable de la información

La rapidez del software, le falta ser más rapido

The development process is easy to control and roll back whenever you want to. Moving new features from development to QA to PROD is a breeze with the wizard processes. Being able to develop each section on its own means you can make speedy differences for your teams quickly and effectively.

I was lucky enough to have SharePoint experience before I started using Dynamics CRM but the learning curve with the terminology specifically for Dynamics meant a lot of repetitive googling to ensure I wasn't about to break things during development.

Favorite features of this tool include task assignment and task management, with a great user interface for customizable dashboards with reports running on your sales, cost to revenue margin analysis and billing/invoicing the clients. etc

A certain degree of training is required to navigate and utilize the tool to its full potential.

Easy to use as a basic CRM
Relatively Clean interface

Its hard and non intuitive to find its full potential. As a basic CRM is ok, but Microsoft should do more to help you find other features of the CRM once you are already a user.

This software was easily implemented and even easier to use. 2-step authorization is seamless. Also easy to convert google documents to Microsoft.

The training process to carry the knowledge of using this platform to other employees was strenuous but once staff were trained up we did not experience any issues.

What I get about this applone is, it is a program that I can customize to my liking, it helps me to keep my team centered, from the product team to Serivcio to the Cluente, I like to write all the necessary information for each job and Seeing how it continues in our system, I love how I can adopare this application for our needs.

What I do not like about this application is, at the beginning for a new user it is difficult to adapt and can take time to adapt to this application.

Entering time and correcting timesheets is simple and accurate. This software also allows for accurate line item documentation.

I do not like the budget report features. Our last software was much more efficient for budge monitoring from a project management perspecitive becuase it gave easy access to detailed user reports and it was simple to see the total charges along with any individuals responsible for exceeding budget limits. This made it straightforward for me to alert clients to any overages and extra charge fees prior to receipt of invoices, creating better customer engagement.

We migrated from Zoho to 365 and legacy data was restored with a lot of advanced features. We can set workflow to run conflict of interests.

Nothing I can think of now other the no. of features that are available as it confuses sometimes.

I get to plan my business and resources professionally & it is productive while I can link another Microsoft software to dynamics 365

All softwares turn to run slow when the network signal is low especially windy winter

It has a familiar interface, very easy to use even without training.

I found it difficult to integrate with another ERP.

Easy to use. Integrates well with other Microsoft products. Quite secure

The limit on the storage capacity is a something that needs to be work on.

The completely offline features are what we loved for our Field Service. RESCO's flagship product offers plenty of flexibility and advanced functionality. But in general, it's a good way to empower workers in this space to provide mobility and be able to view tasks, customer records, contact information, and so on completely offline.

The product is not ready for release. The development suffers from system malfunctions and important features were removed from the release and roadmap without warning. I was also surprised to ignore non-US international regulatory requirements (currency exchange and management, existing ISO standards, VAT requirements). But what surprised me the most was Microsoft's general ignorance and lack of accountability. Despite many requests, I haven't spoken to anyone who can actually talk about product direction and roadmap. I was sandwiched between disconnected dev teams fixing a critical bug, but they don't seem to be talking to each other.

Microsoft Dynamics 365 is an incredible apparatus for booking and making work processes viable. With Microsoft Dynamics 365, we can deal with our staff individuals in an expert way. The dependability of Microsoft Dynamics 365 is something worth being thankful for that I have been enjoying about the instrument. It has been not difficult to utilize and alter.

Disdaining Microsoft Dynamics 365 has not been a possibility for us. I'm intrigued by Microsoft Dynamics 365. It has been a splendid programming. I like its dependability. It is so noteworthy. I'm a glad customer.

Microsoft Dynamics 365 is incredible and solid. It makes field the executives of our staff individuals smooth and noteworthy. It likewise makes it basic for us to oversee client connections without any problem. It has been the best.Microsoft Dynamics 365 is a quality programming to utilize. It has quality highlights. We won't change things by any means. The ideal-ness of the merchant's reactions makes things astonishing.