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475 opiniones
- Sector: Bienes de consumo
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Muy bueno
Revisado el 11/11/2022
Muy buena
Puntos a favor
La nitidez ,el sonido el brillo y el color
Desventajas
Ninguna todo bien no tiene ningun inconveniemte

- Sector: Internet
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
A product well thought through
Revisado el 25/5/2019
I have been using CampaignMonitor for almost 4 years now. I love the tool more than MailChimp and Constant Contact. I
Puntos a favor
*Allows to send a test mail and check personalization using real examples from your contact list.
*You can also set up email automation with the tool.
*The HTML upload and rendering across devices is on point. Very well made product.
* Does not force users to use bulky footers that promotes itself unlike Constant Contact
Desventajas
I was billed extra and forced to use the plan I upgraded to for an entire month without being prompted that my list size had exceeded a certain number. While I understand it makes sense for your revenue it is not a very good customer experience.
- Sector: Educación superior
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Best Email Marketing tool available
Revisado el 15/11/2022
I enjoy using Campaign Monitor and will continue to use it for years to come. They are constantly adding new features and updating how things function as new technologies arise.
Puntos a favor
I have been using Campaign Monitor for almost 10 years now and I love the consistent updates available and that the software is always on the edge of what is trending in email marketing. I also love that it is super user-friendly and anyone can learn how to use it with very little training. My favorite feature is the fact that it takes the guesswork out of wondering whether your email will preview on a phone or tablet. The built-in mobile device/tablet view is fantastic and I use that every time I send an email out to make sure it looks good on desktop and mobile. I also like the reporting feature that lets you see who opened your email and who didn't and other useful stats.
Desventajas
As a designer, I wish I could customize the emails a little more and that CM provided more formatting options when creating the email, but I understand it has to meet the need of the masses more than my niche market.
- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 6-12 meses
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Campaign Monitor Review
Revisado el 25/1/2023
Puntos a favor
I found Campaign Monitor to be very easy to use, allowing me to quickly set up and manage email campaigns with minimal hassle. Its analytics tools were also very helpful in monitoring the performance of my campaigns. Additionally, the customer service team was very effective in addressing any issues or questions I had.
Desventajas
The automated emails can be a bit overwhelming if you are not familiar with the product.
- Sector: Servicios individuales y familiares
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 3.0 /10
Do not recommend. Better Platforms for the price.
Revisado el 22/12/2019
There are many platforms out there at a much lower cost that offer more robust features and functionality and that can be hooked up to Salesforce in a way that might not be as seamless but would be worth it.
Puntos a favor
It is fairly easy to use and integrates with Salesforce, which is why we chose it over Pardot when making an initial selection.
Desventajas
There are many limitations, from design to ability to customize the registration confirmation message (no modal???). Also, no way to tell the difference between hard bounces, which makes it impossible to automate deactivation of contacts in Salesforce.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Rock solid email marketing solution
Revisado el 11/12/2022
Campaign Monitor is the cornerstone of our email marketing and it has never let us down.
Puntos a favor
Campaign Monitor is our go-to for email marketing. List management, unsubscribe settings, segmentation, and some basic automation. It doesn't try to be all things to all users - it does a few things very well and it is consistently good.Customer service is good too, the consultants will do their best to get to the bottom of most issues.
Desventajas
The native email builder is lacklustre and several steps behind other solutions. When competing against Mailchimp or any one of a number of online HTML email builders, there is no comparison - Campaign Monitor's builder lacks a significant number of features that we consider a minimum these days (e.g. row/column management, saved/global rows, divider styles, etc).
Razones para cambiar a Campaign Monitor
Better list management options- Sector: Administración educativa
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Great site for designing custom or template marketing emails
Revisado el 3/3/2022
We are able to reach many people sending out our digital campaigns. With the A and B versions available in each campaign, we can learn what to add to our next campaign to get better click through rates.
Puntos a favor
Even though Campaign Monitor has email templates to use for designs I design custom emails outside the website and upload the html, which is easy enough to do and enables you to see a preview and edit it real time on the site. We also find the option to have a text only version of the email convenient. The site has its own inbox and spam testing on several clients so we know how our email will look in people's inboxes and this helps avoid email display problems as well as it ending up in a spam folder. The option to send out A and B versions of our email campaigns has been invaluable. We can see what works and what doesn't with each email campaign.
Desventajas
I have nothing really negative to say about this software for what I use it for. When I first started using it, the location and functionality of things on the page was not intuitive but they have made huge improvements to the website that make it easier to navigate and set things up.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
We've tried many, and this seems to lead the pack.
Revisado el 25/7/2019
Overall, the best email marketing solution my team has worked with in the last year. Fair value for money i must say too.
Puntos a favor
- Great suggestive features such as email-body formatting tips
- Nice delivery and send-out time
- Extensive scenario handling for segmentations and optional blocks
- Great responsiveness of website across multiple form factors on devices(mobile, tablet, etc)
Desventajas
- Some features and configurations can be a bit hard to figure out without a fairly technical background
- Email builder templates felt a bit restrictive in terms of styling and formatting options
Razones para cambiar a Campaign Monitor
Well, we kind of had to try all of them, and just stuck with Campaign Mon. because it just worked!- Sector: Marketing y publicidad
- Tamaño de la empresa: 11-50 empleados
- Software usado Otro durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great for agencies
Revisado el 12/8/2019
Puntos a favor
We used Campaign Monitor for many years with multiple clients and it worked really well. Segmentation of clients was easy and setting new ones up was all self-initiated, no need to contact support. List management was a breeze as well as segmentation. Campaign creation was also easy, we never used the drag and drop editor as we crated bespoke HTML emails ourselves.
Desventajas
The reason why we chose to move away from CM was the segmentation was slightly limiting for us. We basically needed to segment based on relative dates, i.e from now until 3 months ago. This could only be achieved by entering exact dates, which you would need to change on a daily basis if using for automation purposes. If that doesn't bother you I would recommend using CM.
Alternativas consideradas
MailchimpRazones para cambiar a Campaign Monitor
The agency aspect was enticing as well as the self-management process meaning we weren't paying overheads for account managers.- Sector: Ropa y moda
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Campaign Monitor
Revisado el 2/10/2019
This like many other Email companies can be as successful as you want if you are willing to put the time and effort into it. The great thing with this is the Price is very competitive and it offers a bit more than the others.
Puntos a favor
Campaign Monitor recently bought Conversio Emails. The price is very competitive for all the things it offers. Email campaigns, reviews, pop-ups, newsletters, Abandon Cart functions. I have sent out multiple individual newsletters and abandon carts with success rates.
Desventajas
The Workflow function on the site was a little hard to set up and its why I do not send more out. When I turned it on it sent an email to every single person on my list.... when I just wanted it to send one to the new subscribers from that time forward.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Otro durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Campaign Monitor
Revisado el 3/12/2019
We purchased Campaign Monitor to send personalized, relevant, and timely emails to our audience. Our contacts at CM worked hard to ensure that this was the right fit for us and our needs.
Puntos a favor
Campaign Monitor has a lot of personalization options (conditional text, incorporating multiple data sources) that put you in control of your program.
Desventajas
Because we were a smaller client for CM, but had a lot of security and legal requirements, our sales process took quite a while (around six months).
Razones para elegir Campaign Monitor
Aurea is in the process of deprecating Lyris - no additional upgrades were planned for the next two years.Razones para cambiar a Campaign Monitor
Campaign Monitor had the features we needed for the best price.- Sector: Almacenamiento
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Selling e-Mail Marketing
Revisado el 2/4/2020
Support has been great when needed. Our emails are going out without being blocked and we are getting great information back on tracking for each email campaign we setup.
Puntos a favor
Not only is this platform very easy to use to create and build email newsletters and support emails it gives you the ability to white label and brand the software to sell as a service to your current clients. Adding revenue to support your sales and marketing clients through email marketing.
Desventajas
The template designer which is very easy to use and has quality templates is lacking in the customization aspect the designs are. How ever you can code and upload your own email designs.
- Sector: Ingeniería industrial o mecánica
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
"Campaign Monitor is perfect for our company"
Revisado el 20/3/2022
We've been able to increase our email marketing and communication channels thanks to the support of Campaign Monitor. With inbound leads, we were able to conduct many campaigns at the same time without having to worry about keeping track of everything in spreadsheets.
Puntos a favor
Campaign Monitor provides a wide range of advice on email design. That it takes so little time to get here and send out a message is wonderful. It's always there for you. This is a great tool for writing and distributing email newsletters, and it's simple to use. It works perfectly with Salesforce and provides you with the finest possible outcomes. So when it comes to making a choice, I always go with Pardot over it. Email automation campaigns may be set up in a matter of minutes.
Desventajas
This program has nothing to complain about. In my opinion, alternative Pre-design templates that can be readily altered and that pique the curiosity of people should be made available. It's a fantastic tool. If there are any mistakes that can be quickly remedied, we will do so.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Easy to use both with the email builder software and also uploading custom coded
Revisado el 16/9/2021
So perfect for managing multiple clients, multiple campaigns, and multiple brands all in one place. Easy to upload email campaigns and set to different audience lists as well as different credit cards for payment purposes.
Puntos a favor
I love that this software lets you either upload your own custom coded emails OR you can use their email builder. We manage a lot of different clients and for some, we have our own, custom programmed email campaigns, and for others, we use the builder. The builder is a lot more customizable than one might think. sometimes you have to get creative with how to make it look a certain way, but it can be clean, minimal, and on-brand in minutes. I also love that when you upload your own coded emails, it checks to make sure all of the files add up and will tell you if there is an error.
Desventajas
Sometimes I wish the custom builder software was even MORE customizable, but I understand that in order for it to be that easy to use, you can't make it too much more complicated with customizing.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Campaign Monitor is the best email marketing platform... period!
Revisado el 14/2/2020
My over experience has been awesome! Once you go with CM you can't go back to any other platform because it feels and looks like a joke compared to it.
Puntos a favor
I like how professional the website layout and features are. I feel that other platforms are too simplified and have a cheap feeling to them. Campaign monitor cares about the look and feel, as well as the performance of their platform. The way contacts/subscribers/lists are managed is one of my favorite features. The whole platform is intuitive in nature.
Desventajas
I have 0 complaints about this platform. I do however wish there were more pre-made layouts to choose from, even though the ones available are so awesome and easy to customize.
- Sector: Comercio minorista
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 5.0 /10
Easy to use with basic functionality
Revisado el 13/1/2022
Puntos a favor
We've been using Campaign Monitor to send transactional and newsletter emails for over 7 years without any issues. Once things area set up, it's very easy to use.
Desventajas
It gets relatively expensive once your list size grows past a couple hundred thousand subscribers. Modern competitors (like Klaviyo) include the same basic functionality for similar price or cheaper, and then also include tons of additional features like abandoned shopping carts, realtime website integration for better segmentation, etc.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Campaign Monitor
Revisado el 24/8/2018
Campaign monitor is great for small business' who are not much on the technical side, it's easy to use and easy to explain to your clients.
It also has high deliverability and excellent compatibility with mobile and computer. The pricing also differs which is great if you have a range of clients from small to medium to large business'.
Puntos a favor
Campaign monitor is clean and modern and because of it's designed, it's very easy to use and understand. You also have a range of templates to choose from. This is best if you are not very technical and find it easy to use a drop and drag function.
They also give you access to your statistics and you can export your database if you need to upload it to another service.
They also continuously grow their services and have now added automation, insights and transactional emails.
You can also design your own email using code and upload the code as a template to Campaign Monitor
Desventajas
You pay for everytime you send out a batch of emails where some email marketing services are free.
The customer service takes a while to get back to you.
Sometimes the code you upload won't look as good when its embed into Campaign monitor, Sometimes the functionality of the code goes off.
The email campiagn you send out can look better on chrome than safari
- Sector: Diseño
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Solid, reliable emailing
Revisado el 26/10/2018
We manage multiple clients and their emailing needs from within our account, as well as sending our own emails. We use the template builder and custom html, and find that both work well.
Puntos a favor
Campaign Monitor is a safe pair of hands when it comes to emailing. I find the list management (and related tasks such as keeping on top of unsubscribes) easier and better than competing softwares. The ability to manage clients' accounts and take a cut of fees also works well for us. Reporting is also clear and simple.
Desventajas
The template builder, whilst still very good, could do with some extra thought to enhance it further and bring in line with modern email capabilities. I would love to see more responsiveness, more font choices etc. Also, the interface as a whole is beginning to feel a little dated, and I would be interested to see that given a refresh.
- Sector: Internet
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Currently the best email service provider in the balance of powerful features and easy of use.
Revisado el 16/5/2018
Puntos a favor
I love the email builder. That's what did it for me. But I also like Worldview, it's amazing. I also really like the reports, they are so easy to navigate and give deeper insights than I saw with other ESPs.
Desventajas
It's a little pricey compared to the alternatives, but I think it's worth it. One time I had a very bad issue which they apologized for and gave me a credit for, but it was really bad. Things happen, still a great company.
- Sector: Construcción
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Campaign Monitor Email Marketing Platform
Revisado el 28/1/2022
Overall experience with campaign monitor is very good.
Puntos a favor
What I like most about Campaign Monitor is it's ease of use. Very easy to put together emails to go out to our data base.
Desventajas
Some time we have issues with Campaign Monitor because it freezes and you have to start over. Just make sure you save alot while working on a campaign.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Easiest Email System I’ve Seen
Revisado el 19/4/2018
Puntos a favor
So easy to use, it’s not even possiable to access the HTML or SQL. Anyone can pick this tool up easy.
Desventajas
Usually you compromize ease of use for robust, advanced features. But, there’s not too many issues with this. Sometimes I have to be creative, but I have always made it work. I hope to see more on the automated program features - like being able to exclude if they’re on another list.

- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
I have been a user for a number of years. I own a retail store and use to communicate...
Revisado el 28/9/2017
IT helps drive customers into the store and to stay in touch with them, in general. We can present images that focus on what we want customers to think about. It gives customers a way to send feedback, if they want to do so. It provides attractive templates that allow us to create a consistent, recognizable look.
Puntos a favor
It has a lot of power and flexibility. A user with little computer expertise can make it work, or more complex efforts are possible, too. User support is excellent, regardless how large or small you might be. I don't think it would be possible to find a better communications vehicle for the cost.
Desventajas
I would like to see more WORD functions included in the email text options. I would include underlining, bullet lists and few other options.
- Sector: Servicios financieros
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Super helpful, and easy to use when you are getting started
Revisado el 16/2/2018
The price is right. It has less functionality, but the ease of use and lower cost make this an important part of our email marketing strategy.
Puntos a favor
Very easy to get started with setting up your initial email lists for targeting.
Can easily customize lists based on customer attributes
Desventajas
Somewhat limited functionality. We still use Campaign monitor, but we split our time between this product and one of their competitors since we like the reporting features of one of their competitors.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Leading email marketing platform
Revisado el 14/8/2019
Puntos a favor
The platform is extremely easy to use and manage. The automation features provide a level of sophistication which suits most client needs.
Desventajas
While powerful there is a level of learning as the interface is more difficult than other platforms
- Sector: Servicios financieros
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Solid ESP that's like the Toyota of email solid, dependable, but not feature-rich.
Revisado el 2/3/2018
It makes it easy for us to send emails to our list of 200,000+ subscribers. While the features are basic, and we want to see more advanced controls and segmentation features added, it's a stable system.
Puntos a favor
Extremely solid and reliable ESP. Doesn't go down often, and there are minimal issues with deliverability. The features are basic, but solid and there aren't many bugs.
Desventajas
There's a strong lack of features. For example, there are no simple ways to send emails to an unopened segment. There's also no way to easily clean/prune inactive email subscribers. And third, there are limitations on automation triggers.