
Deputy
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696 opiniones
- Sector: Contabilidad
- Tamaño de la empresa: 51-200 empleados
- Software usado Mensualmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Clave para la gestión de empleados
Revisado el 25/8/2023
Puntos a favor
Aplicación clave para el el fichaje de empleados en remoto.
Desventajas
En pocos idiomas para la gestión de trabajadores en otros países
Alternativas consideradas
Harvest- Sector: Propiedad inmobiliaria comercial
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
muy buena app la recomiendo ,para tener muy organizado los horarios de entrada y salida
Revisado el 20/2/2023
tiene una funcionalidad muy buena y precisa,se puede hacer el pago con facilidad,registra con...
tiene una funcionalidad muy buena y precisa,se puede hacer el pago con facilidad,registra con precision las horas de descanso ,entradas y salidas etc
Puntos a favor
que es una app muy util y confiable para registrar con precision las horas de descanso entradas y salidas,horarios,etc
Desventajas
pues alo mejor me gustaria que tuviera mas opciones de trabajo.
- Sector: Restaurantes
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 4.0 /10
Julio
Revisado el 24/5/2023
Me gusta es útil para mi
Me gusta es útil para mi
Puntos a favor
Me gusta todo está muy bien creo que es perfecto
Desventajas
Que no me dice la vacación debe presentar la vacaciones
- Sector: Ocio, viajes y turismo
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Prueba gratis
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 5.0 /10
Comparte tu agenda en segundos
Revisado el 12/5/2023
Puntos a favor
Es una buena herramienta para crear y gestionar tu tareas de forma simple y eficiente. Lo he probado para los clientes que llevo, y hacer colaboraciones entre equipos.
Desventajas
Lo veo mas para una gran empresa que necesita llevar un control más exhaustivo de sus empleados para hacer uso del coste total de la herramienta. Para empresas pequeñas como la mía, no le veo utilidad.
- Sector: Construcción
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 6.0 /10
es una excelente herramienta de programación y seguimiento del personal
Revisado el 12/9/2023
Puntos a favor
facilidad de uso , automatización de tarea , gestión de horario , comunicacion interna
Desventajas
problemas técnicos, es dificil de usar , limitaciones en la prsonalizacion

- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
The team at QB Gelato is very pleased with Deputy. It is easy to use and the team members love...
Revisado el 17/4/2018
Puntos a favor
As QB Gelato continues to grow we are finding the tools within Deputy to be extremely valuable. For example, we have set up our 'Opening, Closing & Daily Checklists' in Deputy under tasks which allows us to run our business as paperless as possible. In addition, it gives Management the ability to check-in and see if tasks are being completed when not at the shop. Being able to communicate updates to the team members and request a confirmation that they have read the communication is brilliant. I look forward to putting the scheduling module to the test this summer as we are adding on a mobile truck to our business. I have no doubt Deputy will exceed any scheduling requirements. My final comment has to do with processing payroll and the integration between Deputy and our payroll system. Having this integration feature is such a time saver. It literally takes less than 5 minutes to run payroll as the hours from Deputy import seamlessly into our payroll system. We are extremely pleased with Deputy and highly recommend this software application for scheduling. A final note... support is excellent!
Desventajas
At the present time there is nothing we dislike about Deputy. The support team is always there to guide you through issues.

- Sector: Comercio minorista
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Deputy is seriously like the sheriff that came in and cleaned up our employee scheduling...
Revisado el 27/7/2019
We had employees staying clocked on after shifts milking the clock. We didn't notice it until it...
We had employees staying clocked on after shifts milking the clock. We didn't notice it until it was time to run payroll. Now this tells me whenever someone stays on more than 5 minutes past their shift. Or clocks in more than 5 minutes early. 6 stores, 3 shifts a day, it really adds up quickly!
Puntos a favor
Easy to learn. As the person in charge I not only had to learn this product, but I had to train everyone else on this product. And not just train them, but sell them on why it was better than what we were using. Luckily, Deputy is so complete, it was easy. They haven't forgotten a single step.
Desventajas
I wish it synced with my Google calendar. Only thing missing.
- Sector: Ropa y moda
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
No bad until you try to leave
Revisado el 27/8/2018
I have rarely ever left a negative review in my life but after my recent experience I feel it's...
I have rarely ever left a negative review in my life but after my recent experience I feel it's almost a responsibility. I closed my business in July. Not having a need for timekeeping I cancelled an account. I deleted all staff and shifts and unsubscribed from this service. I did so before the close of the billing cycle. Since this is a payment in advance service I should have been left with nothing outstanding. I've had demand after demand. I went back into the account to inquire as to why I'm still receiving demands to find that the account was not closed, I was not unsubscribed and although all staff profiles had been deleted i was still listed as having 5 staff. I updated my contact information, emailed Deputy stating that I had unsubscribed using the instructions in the help files and heard nothing more. Then the demands started again. The worst however was having to deal with their customer service rep on live chat who'd leave me sitting on live chat for 5-7 minutes at a time only to come back and claim he was leaving me hang there on purpose so "I'd calm down" He seemed to take particular exception to me insisting on a chat transcript. Given that I'm so furious with this company and how it allows its reps to treat customers, customer service rep's strategy didn't work. I got my chat transcript in the end but only by copying and pasting the entire thing myself. He wasn't too keen on his replies being included in the chat transcript. Utterly disgusting.
Puntos a favor
It's cheap. It's not an expensive service but the old adage you get what you pay for applies here.
Desventajas
Customer service is deplorable. I've never in my lifetime of dealing with various services, apps, etc ever dealt with a customer service rep as badly trained and as unprofessional as I have seen at Deputy.
Respuesta de Deputy
Hi Natalie. We really value your feedback and will share this information with our team. Thank you for your honesty and we look forward to working with you in the future to improve your Deputy experience!
- Sector: Medios online
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Review for Deputy, by Plei
Revisado el 24/5/2023
its being great, 10/10
its being great, 10/10
Puntos a favor
I like that its easy to understand, its better than other tracking sites
Desventajas
theres 1 thing i can do on my phone but i can't do on my pc, that is selecting the specific days and times i want to copy for the following week
- Sector: Hostelería
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Love it. Great Product. Highly Recommended.
Revisado el 19/5/2023
Puntos a favor
I have to create rosters, manage timesheets, monitor lot of activities including labour percentages and all and deputy provides such an easy and user friendly way of doing all that I do. Copying and pasting shifts is a joy. Overall user experience is great for me.
Desventajas
Not that I remember in specific. However, total labour cost tracking mechanism like Employment Hero's would be a plus.
- Sector: Hostelería
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Incredible amount of function. Deputy is a great solution to rostering/payroll if you can...
Revisado el 13/1/2023
Made my busy day easier!
Made my busy day easier!
Puntos a favor
Constantly updated, great user interface with lots of features.
Desventajas
Can be slow to load on older machines /with a slow internet connection
Alternativas consideradas
Alvaria WorkforceRazones para elegir Deputy
The workforce was too basic for our needs.Software anterior
CEIPAL WorkforceRazones para cambiar a Deputy
Had the easiest-to-use interface and was easily accessible on phones /tablets /computers etc. Ran into limitation issues with other hardware.- Sector: Alimentación y bebidas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Deputy Helped us to go Paperless
Revisado el 26/9/2022
Since implementing deputy payroll is more accurate, we save at least 35 hours of manual labour per...
Since implementing deputy payroll is more accurate, we save at least 35 hours of manual labour per week and we use 65% less paper.
Puntos a favor
Ease of use and security for each member of staff. With the addition of the onboarding facility Deputy has become a vital part of our operation.
Desventajas
I wish the scheduling facility was easier to use on a mobile or tablet. As I spend most of my life on the move this would be perfect.
Alternativas consideradas
Time TrackerRazones para cambiar a Deputy
Deputy customer service, cost, functionality and security features.- Sector: Hostelería
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Deputy Review!
Revisado el 1/5/2022
Puntos a favor
What we like most about this software is the ease of clocking in and out and tracking our employees locations.
Desventajas
We like almost everything about Deputy besides how it and ADP integrate. We are still trying to figure out how to connect the two.
- Sector: Práctica médica
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Pleasantly Surprised
Revisado el 27/3/2023
Overall, I love the platform and their app. Way better than most I have tried.
Overall, I love the platform and their app. Way better than most I have tried.
Puntos a favor
The ease of use for both myself and my staff.
Desventajas
Sometimes hard to figure out different pay areas. No way to track staff during on-call situations, so we had to figure out a work around
Razones para cambiar a Deputy
Better ease of use and functionality for what we needed.- Sector: Ocio, viajes y turismo
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Outstanding Customer Support
Revisado el 10/11/2016
Since implementing deputy towards the end of 2015 in our business, I have worked closely with Jake...
Since implementing deputy towards the end of 2015 in our business, I have worked closely with Jake and Joseph on making the system work with ease and ensure we are using the system to its potential.
Our business has a high turnover of transient employees who work varied hours and days of work which makes it hard for our managers to roster efficiently.
The team at Deputy have worked with us to add custom features which can help with our daily struggles in turn saving us time and money by being able to roster effectively and ensure we are being compliant at each step.
As the Payroll officer for our Australian and New Zealand region, Deputy have allowed me to streamline the fortnightly payroll process. Removed the need for any manual inputting, in turn ensuring we have time for quality checks, within our limited time constraints on payroll day.
We are a fast paced business and this system works extremely well for our managers creating and publishing the rosters, as well as confirming timesheets.
Puntos a favor
Worked closely with our team to add additional features required
Fast response time
Realistic time-frames
Great problem solving skills, and solutions
Helps with rostering efficiently,
Forecast of costs,
Ensures Compliance
Reporting functions
Payroll inputting has reduced from 1.5 days to 1Hrs due to new seamless payroll integration
New upgrade of system is more user friendly and responsive
Desventajas
More updates on system features/upgrades to come
More training for Support staff on system set up
Doesn't do 'Modern award' interpretation. Although we have now got the system to interpret the Award this was a lot of custom features we worked with the Development team on.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Easy Time clock solution
Revisado el 26/8/2021
Easy to use.
Easy to use.
Puntos a favor
The mobile app and web client make it easy for employees too clock in and out. You can also establish boundaries so that mobile app users are not clocking in away from the work location. Management can easily be notifies who is on time, late, or did not clock in at all.
Desventajas
It's not free but it definitely is worth it's value if you are paying for other time clock software.
- Sector: Organización de eventos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Exactly what I was looking for
Revisado el 25/5/2017
Probably one of the best scheduling/staffing apps out there organizing my company's staffing,...
Probably one of the best scheduling/staffing apps out there organizing my company's staffing, scheduling and payroll.
Puntos a favor
The scheduling features, clocking in and out (especially with location services), communication with team capabilities, and overall polished interface are so well thought out and done. I researched several different software and apps, but this one really checked a lot of boxes for our small business. We have a core staff and many seasonal staff, so having a versatile staffing and scheduling app was very important. I love that I can copy weekly schedules, easily change staffing whenever I need to, communicate with the team about changes right through the app, and write notes about each shift with additional information. When it's time for payroll, the approval and tallying of hours is so quick and easy.
Desventajas
So far it is an indispensable part of my business. I (and my staff) absolutely love it. The only issue I still have with the app is its inability to have several different pay rates for each person. Our company offers several different "jobs" that people can claim, but each job has its specific pay rate. When it comes to payroll, it would be nice to be able to select which payrate that employee is being paid for each shift/or position. Once this is in place, then I will be able to benefit from the budget and exporting features of the app. Right now, I cannot, but I understand this may be a special set-up.
- Sector: Administración educativa
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great product I highly recommend
Revisado el 5/5/2023
Puntos a favor
I have been using Deputy for about a year and half and it has made scheduling for my team so much easier! I used to have a huge issue with team members clocking in too early but I was able to use a feature that won't allow anyone to clock in more than 5 minutes before the start of their shift. I also love that it sync's with our payroll processing company.
Desventajas
The one feature that I wish could be added is that we have weeklong summer sessions where people are able to pick up the shifts of their choosing. I always have to remind my team that they need to pick up all 5 days of the shifts. I wish I was able to somehow link the shifts together and they only had to pick up the grouped shift as opposed to 5 individual shifts. But that's probably a feature that's specific to our company and I don't really see a lot of other companies needing a feature like that. Other than that, I really do love using Deputy.
- Sector: Restaurantes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Fantastic!
Revisado el 20/6/2018
This software has helped our company specifically with the scheduling aspect of our business. It...
This software has helped our company specifically with the scheduling aspect of our business. It saves the company scheduler time, helps us keep the time off requests and scheduling organized, and has made it much easier to communicate the work schedule to our employees. After trying the free trial, we knew it was the right software for us.
Puntos a favor
We went from using spreadsheets and a calendar planner to using Deputy. When we were comparing scheduling programs, Deputy really grabbed our attention because of its look, ease of use, and price. We have been using it solely now for almost 2 months and it has proven to be a dependable, trustworthy service. We no longer need the planner to keep track of time-off requests. Now they go right into Deputy. It is very easy to set up and customize - Deputy offers to do this for you, but we did it on our own. I am a self-learner and was able to gain much insight on the program after watching a tutorial video. Deputy's customer support has been dependable. I was able to get my questions answered during a scheduled video call with a customer support representative. I've also emailed them and they've responded within 24 hours, and I've used their live chat. My employees like it, and they appreciate how it automatically adds their shifts to their phone calendar. Overall, I've had a very positive experience with Deputy. I highly recommend giving them a try!
Desventajas
I've sat here for a long time trying to come up with a complaint about the software. At this time, I have no complaints about the product but will report back if something comes up the longer we use it.
- Sector: Seguridad e investigaciones
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Deceptive conduct
Revisado el 22/6/2023
Support team use email only. Most support issues are flicked back to the help videos and everything...
Support team use email only. Most support issues are flicked back to the help videos and everything else you are told "we'll request this feature be added". It never is
Puntos a favor
Unless you own an iOS device, do not purchase this software. there is half functionality, and the support may aswell be non-existent, but deputy is more than happy to charge full price for half available software.
Desventajas
Unless you own an iOS device, do not purchase this software. there is half functionality, and the support may aswell be non-existent, but deputy is more than happy to charge full price for half available software.
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Deputy is fairly easy to use and has been a great help in setting up a new payroll system.
Revisado el 17/4/2018
Puntos a favor
It connects to all our offices and is easily adjustable. Signing in and out is very simple for everyone and it's nice to have an all in one scheduling, asking for time off, signing in and out.
Desventajas
Setting up the schedule is difficult. I have to copy and paste each day for each person, even though their schedule remains the same because it's not automatically setting it up properly. The new Auto scheduler should see that "Mindy works 9am-5pm Monday- Friday" every week and set it up that way, but it doesn't. It just decides what hours should be covered and randomly puts in everyone's schedule however it wants. It will also randomly start telling me that someone is working too many hours, even when I have them set up in the system for a 40 hour week and I'm only scheduling them 30 hours. There's an override, but it takes longer to set the schedule that way.
I would also like to be able to see total paid time off easily, maybe even in a chart or report. We need to keep track of how many hours per year they have used.
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Seamless and cloud based, versatile. App driven for employees mobile devices, schedule at hand.
Revisado el 17/4/2018
Puntos a favor
Scheduling is complicated and the data entry process can be tedious, but with the "Copy Shifts" function, entry is made easy and editing is simple. A great tool for time management.
App driven for seamless integration with employee mobile devices, schedule at the ready and employees can set alerts, push to calendar, notifications, etc. to their liking. The dashboard is pretty snazzy and clear. Export timesheet function makes payroll a breeze.
Desventajas
At present, I have not come across much I did not like, how ever, when exporting timesheet the calendar function does not always default to the current pay period. It seems to default to some odd dates. I am not sure what is causing that as we had set our parameters. Support Chat is good, but sometimes a phone call is necessary.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Easy to use scheduling system
Revisado el 19/8/2022
Easy to use as an employee and looks easy to use from an admin perspective. Never had a problem...
Easy to use as an employee and looks easy to use from an admin perspective. Never had a problem with my timesheets!
Puntos a favor
As an employee who has used this for 5+ years this is an easy program to use within a small business. I clock in, clock out and can edit my time if needed. I can offer shifts up and accept or look for more all within the app. I like being notified when new shifts are offered as well via text and can accept them without even opening the app. I wish the calendar in deputy would sync with my apple calendar so I didn’t have to manually enter my deputy shifts into it.
Desventajas
I wish the calendar in deputy would sync with my apple calendar so I didn’t have to manually enter my deputy shifts into it.
- Sector: Administración gubernamental
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best Online Scheduling / Time Card System
Revisado el 24/4/2017
Working for a City Government Organization, we installed deputy.com to replace our outdated and...
Working for a City Government Organization, we installed deputy.com to replace our outdated and expensive Kronos solution. Deputy being a cloud based system, helped us to deploy and test more rapidly then installing a local on premise solution. The Integration staff and Owner of the company were involved with our go live and were amazing. They continue to speak with us and help us though issues that come up. Deputy.com is well worth the money and they integrate with most major cloud based payroll systems. Their IPAD kiosk app for clock-in/out is the best out of all the other company demos we tried as well. Easy to deploy and manage and they continue to work out bugs and issues as they come up. They are very quick to acknowledge a problem and work on a fix.
Puntos a favor
iPAD Kiosks
iPhone/Droid Apps for staff
Cloud based
Beautiful Interface to schedule
Easy to use
Tons of features
Desventajas
Works best in Google Chrome. IE and Firefox is buggy.
Automatic features that affect time entry don't always work as described.
No formal training documentation, only help web guides.
Respuesta de Deputy
Thanks for your awesome feedback Robert! We love hearing success stories like yours! Never hesitate to reach out to our team for help in the future and happy scheduling.
- Team Deputy

- Sector: Servicios financieros
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Deputy
Revisado el 2/5/2019
Smooth and good experience
Smooth and good experience
Puntos a favor
The fact that its very easy to customize and assign shifts to appropriate staff who are then able to receive notifications on their phones and PCs.
Deputy's customer support is also quite good.
Desventajas
I found that navigating at first through the web based application tends to be a bit difficult and it also does't offer a range of colors for tagging different shifts.