Opiniones de Pointerpro

La herramienta es fácil y práctica de utilizar, diseñar encuestas es realmente sencillo y además te permite administrar todas tus encuestas en un sitio, las vistas rápidas de resultados son muy prácticas.

En general nosotros tenemos encuestas que miden los mismos indicadores para diferentes procesos, sin embargo, no podemos tener un reporte concentrado dinámico para visualizar los resultados de estos indicadores.

Facilidad en la creación de encuestas, y facilidad de recopilación de datos

Muy cargado, difícil si es usuario nuevo

So I've used a number of survey programs to extract opinions and information from friends and organizations to which I belong. Truth be told I've never had a problem with any of them. None of them, however, have ever made me actually do a happy dance like Survey Anyplace has done. (Twice. I've done a happy dance twice. #literally)

The thing I love most about happy dance isn't the interface that one creates to build a survey. Though, trust me. It's ideal and easy. I'm pretty good with computers but I'm not one of you super-smart Millennials that knows everything about everything and then some. I know enough. I count on ease of use to manifest with every program or app I try. Ease of use with Survey Anyplace goes to 11! As an entrepreneur, one who is starting my own company, it's the feedback and what I'm able to do with it from a reporting standpoint that makes Survey Anyplace the hands-down winner in my book. There are more date filters than one would ever need...and I needed a bunch. You can send PDF's off Survey Anyplace. I was able to show my investor that my path was exactly where we wanted to be. I was even able to loop her into the integration of information by looping her in through a variety of apps she used on a daily basis. You won't get better reporting anywhere else. Period. Whether it's collaboration or ingenuity you're looking for. Survey Anyplace is your best bet. Take it from me.

I had trouble adding a few pictures I needed feedback on at first. Then I took the time to ask. Worked like a charm once I knew what i was doing. No complaints at all.

Survey Anyplace was able to provide what we were looking for. We were able to develop an online quiz for my clients users to take and find out their results.

The cost is very expensive. There are other services out there with my cheaper rates. You charge so much additional for a generated PDF being sent to the user. I've had to upgrade my account 3 times because you have such low monthly submission rates. It should be the same cost no matter how many submissions. You should charge more for the users that have more than 1-2 survey.

easy to get reports... i don't have any more to say not many pros:

hard to create and copy surveys... hard to file old surveys

Our previous PHP platform was end of life and we were facing serious challenges with an updated more modern solution, that was until we found Pointerpro.The whole experience has been absolutely seamless, with the support of their absolutely amazing team we have been able to accomplish everything. We simply handed over the reins and they turned our old product in to a new, fresh, manageable and easily deploy-able suite of assessments.

We have found no cons whatsoever - Pointerpro continue to deliver in every possible way.

As a dev what I like about this is that it is a no code option that can be fully implemented by the team that will ultimately be using it. That way the are the full owners of their solution.

Some fuctionalities could have a tutorial with examples that go a bit deeper.

The best part about this tool is the reporting and custom scoring functionality. I probably looked at every tool out there to find one that has the functionality to create an assessment that gives the participant a report of their results and it was almost impossible - until I found SurveyAnyplace. Their support team is highly responsive and they also have many helpful instructional videos.

The user interface isn't as intuitive as some of the more popular/basic tools and there are some occasional glitches but that's probably due to them being a new team, and none of these have created issues with usability.

The ability to make branded surveys has elevated our user experience greatly

It is difficult to set up custom scoring and design ReportR reports

Super helpful team
Needed quite a bit of help getting the back end formulas sorted for the Reportr system to work but they were happy to help either via chat or on a video call
Love how the system looks
Pleased with how things are going.

Back end was a bit complex but only because I was setting up automated reporting.

I like the fact that I can use it for feedback surveys, self-assessment tests and questionnaires. The reports are excellent. The presentation is very professional and it is reasonably easy to get up to speed with the creation of each type of 'survey'.

I would really appreciate the personal branding so that automated emails come from my own domain. This is available but the cost of that for that level of personalisation is out of my budget for the overall usage I can make of the app.

There are lots of features and it's pretty quick to be up-and-running with a survey. The end-user interface for collecting data looks pretty smart. Help and articles are good, so you can find your way around well. The price is competitive and delivers good value compared to alternatives.

Whilst good, I think the user interface for administering questionnaires could be better. Building questions is easy but it can be easy to get lost in some of the advanced features.

Beautiful end result - but I have not managed to achieve it yet.

I've spent over $3000 and not managed to get a single survey out. It does not do 360 as advertised, not without spending $2000 more. Setting up questions is relatively easy but everything else - including simply collecting responses - is fairly complex. Producing a full report is VERY complex. Overnight response rate is very frustrating when you are trying to get the product up and running. I've complained about this, and was told my only option is to spend more money.

The ability to customize my questions and scoring logic any way I want, robust formula abilities, and the beautiful and customized pdf's that come out at the end for clients. The support team is amazing and has stuck with me through even the most nitty gritty details of trouble shooting to get my outcome just how I want it.

As with any software, you have to put the time into getting to know it and understand how it works, so you can make it work for you. Not so much a con as a consideration you will need to take into account when you are deciding to go with this software.

Ease of use. Speed between the questions. Selection of question types. Formatting flexibility. It supports photo uploads; our previous platform did not.

Tech support is not offered 24/7. Yet, they are quite responsive. It's usually something that isn't urgent. If you reorder questions, you need to redo your skip logic. The phone number field does not meet the North American Standard so it's a little kludge. We've had a few issues with photo uploads.

+ easy to build and customize survey with many form types
+ ranking & formulas
+ interactive text, images and charts
+ great prospect information collector which integrates with pipeline management tool
+ lots of integrations and capabilities
+ great support with products

- R-Report tool may be pricey for some.
- R-Report may be less intuitive to use for low tech customers.
- Working knowledge of HTML/CSS helpful but not required to maximize reports.

Ease of use to set up a questionnaire and plenty of helpful videos. I also liked the immediate PDF report download feature.

Setting the formulas was a bit confusion and more videos related to specific types of common formulas would be helpful.

We have used SAP since March 2020 and it has been huge in growing out business. It is slick and looks professional...which is great if you are a start up company and don't have the expertise/resources to try and design something like this yourself!

Support is easily available and accessible. In addition to the easy to follow user guides, they are on hand to answer any more specific questions or bigger queries. [SENSITIVE CONTENT HIDDEN] have all been amazing. [SENSITIVE CONTENT HIDDEN] has helped me a lot with setting up our white label as we don't have IT expertise at that level as a small (but quickly growing!) start up.

SAP seem to be constantly adding new features and integrations so maybe more emails about new features would be really useful so we are not missing out (I may just be missed emails though!). Or maybe reaching out the clients and asking what they would like to see by filling out a short form?

Survey Anyplace truly states their purpose. Their surveys are so easy to access & respond to from anywhere. We've seem massive success so far & plan to expand our mobile survey initiative.

At first we were worried that Survey Anyplace might not be right for us but we've quickly learned our users love using them & we've seen an increase in participation. Additionally, their customer service is phenomenal & it's very clear they're always looking for ways to make the experience better.

I appreciate that we are able to customize our form interface to our branding, and I like how the reports come out. They are eady to download and professional.

I wish there were more comparative data options.

Well, my general feedback is good
Easy to use and rich of kind of questions

You can improve the tool to create and edit questions. For example to better manage the position of images.
You can introduce the question type that allow to chose a media file from a set (Audio and Video)
You can introduce the presenter modality to allow live polls

Flexible subscription is very handy if you don't need a survey tool the whole year.

Nothing foud, it works very smooth as stated on their website.

Its flexibility and ability to do almost anything with this. From surveys, to feedback questionnaire, to performance reviews... we can do it all with this software.

Its user interface. It takes awhile to learn how to use this software, but once we learn it, it becomes great

I liked the efficient and fast setup for a survey, I never used the tool but was able to set up a questionnaire consisting of 12 questions in about 30 minutes. This is a huge time factor in my opinion.

Nothing so far I really enjoyed using the app.

Generally Survey Anyplace is really easy to use, from question design, to format design and dissemination. I also really appreciate how it prepares the data and presents the summary of results.

There are some additional question formats that would be nice, like a matrix for rating. And the sectioning of questions has caused some confusion, particularly if you want to go back to a different section order - I've basically copied a questionnaire to start afresh because I couldn't undo the sections I had assigned. But then I learned.