Opiniones de Jobvite

1. Great Level 1 Customer Service representatives, all you do is call in and someone can help you with a simple question or problem almost immediately. I use this feature often.
2. The site is user friendly, it was easy to teach members of my team how to use it.
3. Publisher tool is awesome! Very easy to post jobs to all social media outlets.

1. Sub par Level 2 Customer Service Reps, when a level 1 person can not answer your question they pass it off to a level 2 Rep. These level 2 Reps that are assigned to your case are hard to get a hold of. They are reluctant to get on the phone with you. I have had 2 separate instances where I had been passed to a level 2 Reps, I was not impressed with their customer service skills.
2. When we went through the integration process we had many meetings with the integration Rep assigned to use but towards the he fizzled out. We were not fully integrated and he passed us off to the customer service line for further questions.

Allows Recruiters and Hiring Managers to review, respond, and collaborate on applicants and candidates.

A little clunky at times, sometimes it would have lag time.

Reporting functionality is highly customizable, and the ability to create custom fields is a huge plus.

When exporting large datasets to .csv (since it's virtually impossible in Jobvite to export datasets of 50K+ rows to .xlsx), headers for custom fields are labeled in unusable ways (e.g. custom_field_xqqxvfws). It becomes necessary to maintain a separate mapping table and manually vlookup the actual header names before beginning any analysis. It also creates a huge headache when coordinating between data integration specialists who aren't as familiar with the dataset.

I like that jobs and candidates are easy to find in the system. It's easy to attach a disposition to each candidate and keep those of interest in the pipeline so they don't get lost.

Reporting and analytical features can use some work. Also, customer support is not easy to get a hold of and while I only had one issue I needed assistance with thus far, it took longer than it should to resolve in my opinion.

Fast loading, lots of information, good price point. Great implementation team, lots of training available. Continually improving the process and seem to take customer feedback to heart.

Customizable to a degree, building workflows requires back end help that isn't always the fastest. There's no easy way to make on the fly changes to workflows or approvers, which in a far flung organization can be difficult. The offer letter templates have also, in my experience, been pretty finicky.

Support is great!
Ease of use once set up correctly!
Flexible and adaptable to business needs but within reason!
Reliable and consistent!

Just a point to note and not really a negative to the platform, but it is something that Jobvite folks can help to make the system even more friendly to those state and local Government folks looking for an ATS platform.

I like there are many things I like about JV. Figuring they system out wasn't as difficult as I anticipated. I learned fairly quickly how to maneuver around the system. I really like learning what I can get out of the reports and still learning there is so much more there is to be learned throughout the system.

There are some things that I don't like about this ATS, in general, as there is a lot of toggling around to different screens which takes time. However, I haven't had much experience working with other ATS's to make a fair comparison. There has been frustration getting instant online help in a timely manner. JV may or may not have this as an option, but online learning courses. I use this ATS, not as a recruiter, but more as an administrator monitoring all new WW jobs posted to ensure all new postings have continuity, consistent messaging, spelling errors, along with a gender-neutral tone.

- It's very consumer friendly. If the consumer hasn't used any ATS tool ever, Jobvite has a very easy UI and anyone can pick it up quite quickly without any formal training.

- I really appreciate the quick help I get from the Customer Support team, they are just simply awesome.

I would rather write "What could be better" rather than writing any cons

It will be really great if the users can create more and more reports rather than going back and forth with your team, there are many times that there is some amount of data that we require but we can't create the report from scratch and have to keep scrolling through already available reports

I like the intuitive way that I can track, and take candidates through the workflow. It allows me to see at a glance where my candidates are which helps me plan what needs to be done, and adjust sourcing. Jobvite also allows me to communicate clearly and instantly with hiring managers, as they have access to see where candidates are as well, and we can keep feedback all together.

My only con of Jobvite is that when I search a candidate's name, maybe a letter or two off, Jobvite will say there isn't anyone in the system with that name. So it's important to spell your candidate's name correctly. I wish it would bring up similarly spelled candidates, but other than that, I've enjoyed using Jobvite.

- Keeping everything in one place. Great that we can access candidate information so easily and keep it all organized. Allows us to make sure no one gets dropped.

- Usability with other programs. Love how it merges with my gcal when I schedule an interview, and how I can reply to emails from my gmail instead of having to log in.

- Ugly emails. Emails sent from Jobvite show up strangely, and the fact that it comes from a strange email address means that it sometime goes to SPAM for the candidate. I find myself going through personal email more often now.

- Customer service. My team had to go through a couple of customer service reps before we found one who eagerly jumped into our issues and took immediate action. I recognize Jobvite is a growing platform, but waiting on fixes means we potentially lose great candidates.

I like the ease of functionality. In my opinion, the software if pretty intuitive and user friendly. The workflow's are easy and the admin access makes it easy to tweak things that we need to conduct business. I like the Jobvite is working on integrations with new companies all the time, and other software systems, so they're only getting better!

Reporting. Sometimes if you don't hit certain 'buttons' then the reporting is off or skewed.

I like being able to track candidates throughout the process from where the candidate found us to where in the application stage they are, Jobvite gives so much usable information and makes hiring the right candidate easy! Jobvite easily syncs within our website we are able to have jobs display across our site and easily update them in Jobvite. I can create custom links for social media to track how different jobs are drawing in candidates.

My one con is that I cannot customize automated social media postings to employee's profiles by job. It's a great feature to have and would be even better if I could write custom text for each job.

Comprehensive and utilizes social recruiting and ease of use for non-recruiters. Good reporting functions and snapshots.

UI is clunky and the features are not always intuitive. i.e. moving someone that was hired as an intern and moving them to an FTE req and generating isn't seamless. As a result, multiple records were created and because of the ATS integration it's creating some interesting duplications of effort.

I like the easy scheduling for interviews. Invitations are sent directly from Jobvite to the candidate. I also like that the Jobvite posting is shared on other job boards. This improves the coverage for the posting and candidate outreach.

So far I like all the functionality of the website.