Buildertrend

4,5 (1.639)
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Plataforma de gestión de la construcción más utilizada

Calificación general

4,5 /5
(1.639)
Relación calidad-precio
4,3/5
Funcionalidades
4,2/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,7/5

93%
de los usuarios recomienda esta aplicación
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1639 opiniones

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

se enfoca en la sostenibilidad, tecnológica, eficiente energética y diseño moderno

Revisado el 18/9/2023

Puntos a favor

innovación y diseño vanguardista. cuidado y atención al detalle en cada construcción

Desventajas

falta de calidad y atención al cliente. la falta de transparencia en sus procesos de construcción y negocios

Respuesta de Buildertrend

Hi, thanks for taking the time to share your experience with Buildertrend. We appreciate your feedback and will be sure to share it with our team.

David
David
Calificación general
  • Sector: Educación primaria/secundaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Mi uso de Buildertrend

Revisado el 16/3/2023

Me ha ayudado a seguir la construcción y remodelación desde el inicio hasta el final de mis...

Me ha ayudado a seguir la construcción y remodelación desde el inicio hasta el final de mis departamentos con el contacto directo de los contratistas, dándome una garantía de confianza y de un trabajo exitoso.

Puntos a favor

Me da la seguridad de seguir mis proyectos de construcción a cada momento del día, entre sus opciones de remodelación, la empresa me da información del proceso, fotos, asesoramiento para tomar una decisión acertada.

Desventajas

La incorporación de más idiomas en su plataformas como el español, portugués, francés.

Respuesta de Buildertrend

Hi David, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.

Usuario verificado
Calificación general
  • Sector: Aprendizaje en línea
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Buildertrend: Una Solución Integrada para la Gestión de Proyectos de Construcción

Revisado el 11/2/2023

Puntos a favor

Lo que más me ha gustado del software Buildertrend es su amplia variedad de características. Se puede utilizar para administrar de forma eficaz los proyectos de construcción, desde el control de la agenda hasta el seguimiento de pagos. Además, ofrece una amplia variedad de herramientas gráficas para ayudar a los contratistas a administrar mejor los proyectos.

Desventajas

Lo que menos me ha gustado del software Buildertrend es el hecho de que no ofrece soporte telefónico. Esto significa que los contratistas tendrían que comunicarse con el equipo de soporte de Buildertrend a través de correo electrónico o chat en vivo. Esto puede ser un inconveniente para los contratistas que necesitan soluciones rápidas a sus problemas. Además, el precio del software Buildertrend puede ser un poco alto para algunos contratistas.

Andrea Yarlyn
Andrea Yarlyn
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

The definitive tool for managing my projects.

Revisado el 19/9/2023

It's good because I don't have to worry about long training or adaptation processes since this...

It's good because I don't have to worry about long training or adaptation processes since this platform was designed with ease of use in mind.

Puntos a favor

I really like it, from tracking costs and supplies to scheduling personnel and communicating with clients, this platform is great, it does everything efficiently and organized.

Desventajas

I would like to have even more flexibility to adapt certain aspects of the platform to the specific needs of my company and projects.

Respuesta de Buildertrend

Hi Andrea, thanks for taking the time to share your experience with Buildertrend. We appreciate your feedback and will be sure to share it with our team.

Ashley
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Best software for project management with the customer

Revisado el 4/3/2024

All in all BT is a good software to send customers change's to approve and pay, track the progress...

All in all BT is a good software to send customers change's to approve and pay, track the progress of the project, manager purchase orders and even pay invoices. I highly recommend that you connect your accounting (Quickbooks) to BT to making paying invoices super easy and reducing the tasks on accounting. If you are using the system as its intended and entering all the information in BT, it makes the accounting a breeze and you can even have checks sent from BT!!

Puntos a favor

Buildertrend (BT) is PM software for construction, especially residential. I used this software for project tracking, cost, and communication with the customer. This software has many different features and levels to us it. You have PO's , Change Orders, Invoicing, Blueprints, Selections, etc. Having everything you need in one place makes it easy to have a high level overview of the project and see any detail needed. BT also sync's with Quickbooks making accounting a breeze!

Desventajas

Setting up BT can take quite sometime and training is needed for the software. If you are tech savvy, you can probably get away without training but will be missing alot of the features that BT offers that makes it worth it. Also, when syncing with quickbooks, you can get errors and everything must match 100%. It is best if you build everything in quickbooks and then import it into BT when setting up so that you know everything is correct and the accounts are linked.

Warren
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Not True Estimating Software

Revisado el 29/9/2023

I was looking for true estimating software, which this is not. It was portrayed that it could be....

I was looking for true estimating software, which this is not. It was portrayed that it could be. True estimating software assigns labor units as you do the takeoff. This software does not. The takeoff can be done faster by hand, for the job sizes that this is designed for. There is no true free trial. Setup is very tedious, and training drags out. This is not for the self-employed, unless the person can afford a lot of downtime to learn. Had zero contact with anyone, but they continued taking my money for 4 months. I got nothing for all of that money that they took. I regret my decision to try this software.

Puntos a favor

Has nice TAKEOFF features. Has customer facing features

Desventajas

Not true estimating software, but was portrayed as such. No labor units. The free trial is not really free, because extensive training and setup is needed to even use the software. Need to have someone to set up the software, and learn it fast to be able to recoup the expense of the software. Continued taking money out of my account, even with no contact for months. It's better to purchase on-site software, and have someone train on site. That way you're not paying a fortune every month, for something you cant use.

Respuesta de Buildertrend

Hi Warren, thanks for taking the time to share your experience with Buildertrend. We appreciate your feedback and will be sure to share it with our team.

Norman
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Advantages and disadvantages of using Buildertrend in construction

Revisado el 29/11/2023

Puntos a favor

-easy project management
-it saves costs
-it improves communication

Desventajas

-not user friendly to others
-not to handle multiple users
-data entry takes time

Respuesta de Buildertrend

Thanks for the feedback, Norman. We're constantly working to improve our product. We hope you find it more user friendly in the future!

Usuario verificado
Calificación general
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Building a Trend

Revisado el 29/10/2023

Was used when advising a custom home builder. His clients loved it. He loved it. His partners...

Was used when advising a custom home builder. His clients loved it. He loved it. His partners loved it. ...but, he was paying $399/mo to use about 10% of its power and realize "10% of the 10%'s" potential.

Puntos a favor

Clients and Sub-Contractors love it, and it nails-it with respect to the execution of task scheduling and overall project management, the most essential functions.

Desventajas

It feels more complicated than it needs to be. Perhaps it's a reflection of their broad and deep capabilities, but I sense and suspect that we're missing out on easily-accessible value-creation potential merely because adoption & utilization is slower than it could/should be due to not focusing on the most high-impact essentials.

Respuesta de Buildertrend

Hi, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.

Johnnie
Calificación general
  • Sector: Diseño
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Buildertrend Review

Revisado el 12/1/2024

We have had a great experience with this software.

We have had a great experience with this software.

Puntos a favor

Very easy to use. Our installers love using it.

Desventajas

The mobile version needs some help. Not very screen friendly

Kristi
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Essential to The Business

Revisado el 19/7/2023

I spend most of my work life in this software. It is essential to my day to day.

I spend most of my work life in this software. It is essential to my day to day.

Puntos a favor

everything is in one spot. lead management, scheduling, invoices, order tracking/po's, to-dos, EVERYTHING

Desventajas

It's a little pricey but 100% worth it!!

Respuesta de Buildertrend

Hi Kristi, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.

Donna
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Good Product

Revisado el 18/7/2023

Aside from the above issues, overall, BT is a good product.

Aside from the above issues, overall, BT is a good product.

Puntos a favor

I like that I can keep track of open jobs with minimal effort.

Desventajas

I hate that every time there is an update to the software it changes features and removes templates. I also am unhappy that the scheduling feature no longer flows the way that it used to with predecessors.

Respuesta de Buildertrend

Hi Donna, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.

Russell
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Made my job too easy

Revisado el 23/10/2023

It was a great experience and I would recommend my colleagues to use such.

It was a great experience and I would recommend my colleagues to use such.

Puntos a favor

It's a new breed of software that makes the planning of your job or job site an easier pace. Doing all the heavy lifting.

Desventajas

There should be more training tutorials when it comes to the software.

Respuesta de Buildertrend

Hi Russell, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.

Fernando
Calificación general
  • Sector: Propiedad inmobiliaria
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Buildertrend

Revisado el 26/2/2024

My overall experience with Buildertrend was very good. I learned how to use it and integrate my...

My overall experience with Buildertrend was very good. I learned how to use it and integrate my work with Buildertrend.

Puntos a favor

What I like the most about Buildertrend is that it helps me organize the projects I manage and that is user friendly and easy to use.

Desventajas

To be honest, I don’t think there is anything about Buildertrend that I didn’t like.

Dan
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Buildertrend functionality and compatibility with Residential Renovation Company

Revisado el 13/6/2019

Buildertrend has proven to be exactly what we were looking for to track daily functions such as...

Buildertrend has proven to be exactly what we were looking for to track daily functions such as Daily logs, change orders, purchase orders etc. The real time inputting of mobile devices and the function of the mobile app are very thorough and invaluable. The new internal user permissions are a bit more difficult to individualize. Edits affect all users within each label so the only way is to create a new title to edit a single user.

Puntos a favor

A great construction management tool. Offers flexibility in formatting of different components within the program. Leads are easily tracked with notifications, summary page is very thorough and useful, job info, templates, scheduling, daily logs, To-Do's, Change Orders, time clock c/w geo-fencing, docs & photos, surveys, estimates, bills & PO's, Budget and owner invoices all flow well and again are customizable to fit individual company needs. Owner view is a great option and allows for owner participation and information flow.

Desventajas

No tax module is addressed within the system. This adds a lot of steps and confusion to make sure taxes are added independently in QuickBooks Online (QB). It also confuses the customer on their Buildertrend site. We send all invoices out of QB for contract invoices and change order invoices. A big negative. A great management tool but weak on the interface with QB.

Respuesta de Buildertrend

Dan - thank you for your review and feedback! I've passed your feedback along to our Product team.

Jamil
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Good PM Software if you think outside the box

Revisado el 13/6/2019

Overall I am happy with our investment into Buildertrend, but we have also put a lot of work to get...

Overall I am happy with our investment into Buildertrend, but we have also put a lot of work to get it working for what we need. It can be very time consuming to solve how you operate in Buildertrend unless you use it at a very basic level. They really need to walk you through how to set up and use Buildertrend as a new user and how to more fully customize it for your company needs.

I have not been very pleased with how slow and unresponsive they have been in implementing changes. They need to take customer feedback more seriously and utilize their customers who are heavy users to help show them how to improve the software.

Puntos a favor

I really like that there is unlimited storage and that since it is cloud-based, everyone sees the same data as soon as it is entered. There are also ways to customize the software in several areas, especially To-Do's. Permissions are very granular which can be good, although it can be complex as well.

Desventajas

Understanding how all areas of the software interact is complex, you can't customize fields in Events/Schedule, most of all I dislike the search and filter settings. They are very poor and make it hard to deal with large data sets. Their filters are missing exact matches between items in the same category. There are a handful of other little complaints, but they really need to add custom fields to Events and then update their filter settings to allow exact matches only and also use standard search engine criteria in the text fields.

Alternativas consideradas

Procore, PlanSwift y Autodesk Construction Cloud

Razones para cambiar a Buildertrend

The overall value of the software and the variety of features.
Richard
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Streamlines so many parts of our business

Revisado el 30/6/2020

Very good.

If youre going to integrate BT make sure you take it on a section at a time. Dont try...

Very good.

If youre going to integrate BT make sure you take it on a section at a time. Dont try and open up too many sections to your team

These guys have given a lot of thought to the software and it forms an amazing backbone for any client facing construction business. We couldnt last the day without it.

Puntos a favor

This software is outstanding in many different areas

We initially purchased it initially to manage our clients selections for new homes and it quickly got integrated elsewhere to the point its the backbone of many of our processes

We use this now to manage client change order (it pays for itself on this alone every month) selections, materials ordering from site, daily logs, H&S management, RFI's for the design team and photo storage and programming to name but a few

We couldn't go back to the old ways of doing many of these

There are a lot of different features and you'll certainly find many that'll make it worth your while to use

Oh and the customer support is ace

Desventajas

Overall roll out is great and intuitive but you do need to comit to integrating BT to your business and this takes time and effort. THis is a software that gives back 10 fold what you put in, but it does need your comittment.

Alternativas consideradas

Procore y BuilderStorm

Razones para cambiar a Buildertrend

Client facing elements are superb Best fit for our size of business wide host of services

Respuesta de Buildertrend

Richard, thank you so much for your honest review and feedback! We appreciate you sharing how Buildertrend works for Appletree Estates, and we feel so lucky to have you as customers.

Princess Terana Caram
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

budget friendly

Revisado el 25/2/2023

The problems I solved since I started using this software is being organized. I realized that using...

The problems I solved since I started using this software is being organized. I realized that using online tools and digital tools is beneficial specially in this day and age.

Puntos a favor

I only do house designs as a hobby and I like this software because it doesn't cost me much. I used the construction project management tools to keep all my work and I somehow finish them all effectively to post it on my portfolio. Buildertrend has everything I need to stay organized.

Desventajas

I already like the software itself and I have a suggestion. Why not create a sub software for designing.

Respuesta de Buildertrend

Thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.

Erica
Calificación general
  • Sector: Diseño
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

So far so good !

Revisado el 3/4/2023

Overall the program is great. If new to this type of software someone would greatly benifit from...

Overall the program is great. If new to this type of software someone would greatly benifit from having a coach like we did.

Puntos a favor

It's a big program with alot of information to take in. Still learning after using it for 8 months but overall it seems to tick all the boxes for CRM software.

Desventajas

Customer success coach seems to take a long time to return e-mails/set up appointments when we have questions/concerns. We as a busniess are still in the early stages of intergrating this software so still learning.

Respuesta de Buildertrend

Hi Erica, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.

Usuario verificado
Calificación general
  • Sector: Ingeniería civil
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

The Ultimate Project Management Tool for Construction Companies

Revisado el 26/2/2023

The project management features of Buildertrend are also top-notch. The software allows you to...

The project management features of Buildertrend are also top-notch. The software allows you to track every aspect of a project, from budget and scheduling to materials and labor. This makes it easy to stay on top of deadlines and ensure that everything is running smoothly.

Puntos a favor

Buildertrend has a mobile app that allows team members to access project information and communicate with each other while on the go.

Desventajas

Limited customization options: While Buildertrend is highly customizable in terms of the information you can track and manage, the software does have some limitations when it comes to customizing the user interface and other aspects of the platform.

Respuesta de Buildertrend

Thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.

Randy
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Builder Trend review

Revisado el 22/2/2023

Puntos a favor

It was easy to use and implement. Software organized work flow and made scheduling efficient.

Desventajas

The price structure each year keep going up at unreasonable rates.

Respuesta de Buildertrend

Hi Randy, thanks for taking the time to share your experience with Buildertrend! We appreciate your feedback and will be sure to share it with our team.

Wood
Wood
Calificación general
  • Sector: Papel y productos forestales
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Good tools for projects and accounting.

Revisado el 19/2/2023

In general, many accounting processes have been handled optimally with its tools.

In general, many accounting processes have been handled optimally with its tools.

Puntos a favor

Its handling is easy to process, payroll payment systems are better organized.

Desventajas

There was a time when the platform disconnected on its own, but it's been fixed.

Susana
Calificación general
  • Sector: Electrónica de consumo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Helpful for managing projects

Revisado el 15/2/2023

Puntos a favor

This app is really helpful for managing teams and projects. Sometimes it’s a bit tricky to use but I like all the features that it can offers

Desventajas

I prefer the computer version than the mobile one, it has more features.

Cord
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

I didn't know what I was missing...

Revisado el 5/2/2020

I am finding myself being more accurate and detailed with estimates and labor costs. The time clock...

I am finding myself being more accurate and detailed with estimates and labor costs. The time clock feature takes a lot of calculating off my shoulders. The scheduling, estimating, change orders, to-do's, daily logs, and PO's/bills features cut my logging time in half and the fact that everything is stored on Buildertrend and that I can make this information visible to clients prevents me from going through repetitive actions to keep people on the same page. Using the cost catalog with cost codes makes for a streamlined process in creating and releasing information to the client, this also keeps an accurate record of activities and makes for a very professional look when showing these documents to clients. I have so much more time in my day to tackle more productive and urgent matters while handling day to day operations for current jobs in a fraction of the time compared to not using Buildertrend.

Puntos a favor

The live updates in communication with subs and clients makes this software very desirable for my clients. Simplifies the process of communication and keeping people up to date.

Desventajas

For a single person that handles all day to day operations for a company and trying to learn a new software is a challenge. Not necessarily a con but to integrate the software makes for a bigger workload for a couple weeks.

John
Calificación general
  • Sector: Arquitectura y planificación
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Bad FInancial Reporting. Don't use this software.

Revisado el 26/5/2022

I really don't like it and each year as they grow their customer service gets worse and worse.

I really don't like it and each year as they grow their customer service gets worse and worse.

Puntos a favor

it has great visual organization and options.

Desventajas

the payables and receivables don't link. it is very difficult to make sure you have billed everything you have done and even harder to report this to your client.

Also, they claim to have product integration with QuickBooks but it does not work. They couldn't figure it out nor could a QuickBooks pro consultant we hired. We paid quit a bit of money and never could get QuickBooks to communicate.

Mark
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Builder Trend Review

Revisado el 13/6/2019

Incredible team product. It takes a lot to learn and get everybody on-board but it ties all parts...

Incredible team product. It takes a lot to learn and get everybody on-board but it ties all parts together in an organized system that can be shared by all on the team.

The Daily reports and budget are the most important part to running the business. I know more of what is going on in each job now than when I would try to visit them daily.

Great program I do not know how we managed without it

Puntos a favor

Daily Reports, Budgets, Owners Portal , Lead tracking and use. file management great. All information is in one place & organized.

The To-do Ap is great and has a task check off sheet which is great except for one fatal flaw.

Desventajas

Messaging comes from Buildertrend and not from our own email or our name in front. Confusing clients, reducing branding opportunities for us, creating junk-mail issues with our clients. - We just do not use it.

The Billing side is weird but improving. The payments to subcontractors has improved and can be done on a percentage basis but the billing to clients does not. We use an AIA billing form and use that with the Buildertrend system but the Change orders appear and add to the bill making it awkward and we have to tell clients not to ignore the amount owed on the bottom of the billing.

The selections ap is a good idea and is believed in by some in our organization. It is awkward and confusing and I personally think it would work better if it was treated somewhat like a change order. I think if the change orders show up on Billing page so should selections.

The To-do Ap is great except that it allows the task to be assigned to multiple people. In a way that is good but if more than one person is responsible than no one is. I think it should have a primary responsible person (this can bye done by assigning tasks but that is cumbersome and has other issues.
-The To-do Ap is great and has a task check off sheet which is great except for one fatal flaw. The task check off sheet inside the to-do task is great except that the task can be marked complete by anyone though not all the sub tasks have been marked complete

Respuesta de Buildertrend

Mark - thank you for your review and feedback! I've passed your suggestions on to our Product team to review. We appreciate you taking the time to do this!