Opiniones de Viewpoint Spectrum

There is an enormous amount of information available and lots of great reports to give you the data and breakdowns needed to analyze and manage projects.

Overall interface could be a bit more intuitive. Takes a little time and trial and error to get to know how to find the info you need.

Spectrum has all of the features I need to process payroll and track HR related information. Being hosted on the cloud has been a reliable feature. I enjoy knowing I will be able to process my weekly payroll on time. The company pays attention to its customers when it comes to requests for new features. The software is constantly improving but the look and feel remains similar.

The security setup for giving supervisors access to jobs seemed a little complex. We have not set up a lot of access for our managers due to this. Since the company is always improving its features this may be one of those processes that is better now. We may need to revisit this in order to accurately review this feature in its current state.

-None so far as they failed to take us live.
-Competitive pricing
-Great user community with a forum.

Cons:
-Custom projects not delivered on time for "Go Live". At least 1.5 months behind schedule
-Sales team would send a contract and then when we went to sign said they made a mistake and increased contract price.
-Never provided solutions to problems.
-Implementation specialist what tell us features about features that we would be using then come back to us and say those features are actually not included and would be additional.
-Never told us when purchasing that future modules might not be available for self-hosted customers only to more pricey cloud hosted customers (2 are already not available for self-hosted)
-PM teams are not proactive or reactive.
-Concerns and problems are documented by PMs but are never reviewed or escalated to management.
-The purchase of Dexter+Cheny by Viewpoint has hurt the customers as admitted to by employees and seen by users (Short staffed, reassigned positions, information not shared across teams/ companies. )
-Dexter Chaney/ VIewpoint has not once, without a fight, offered acceptable solutions and any problems caused by them.
-User is billed for time spent by PM team to fix problems caused by Dexter Chaney/ VIewpoint
-This list can go on for another 30 bullet points at least.

What I like most about this software is that it is very user friendly. If I ever run into issues, I can always reach out to your company for help. They are always quick to respond and very knowledgeable about the product. They also make sure you know other products or classes that may be helpful as well.

There really isn't anything I don't like about this software. I think it just keeps getting better!

Overall this software is very good. Viewing and sharing documentation is relatively easy.

Projections need to be more easily updated. When current cost exceeds previous projections, it should be added to total projection rather than showing as a negative projected remaining cost.

Purchase Order module needs to produce signable documents.

Whenever we have had an issue with anything, customer service has always worked hard to help us.

There are some hiccups in payment posting, for example when you post a check payment to an account before there is an invoice posted, and then go back to clean up the payment to the invoice, you lose the image.

Easy to use after you get the feel for how things are laid out.

Some of the modules can be clunky and have too many facets to them. The main struggle is the lack of help from customer support without them always wanting to charge you. Also, whenever I call support, it feels like I know more about Spectrum then they do and most of the conversation is me explaining out Spectrum works.

Familiar feel, rather easy to train new users. Features are simple and quick to learn. It has served our company well for numerous years.

Customer service and new features feel like that are going backwards. Takes forever to get issues solved when a few years ago it was quick

Payroll flows into AR making billing much easier

Almost have to be a programmer to set up Payroll - not as intuitive as other programs

I like that it is very user friendly, and if utilized properly everything you need can be imported into the system for easy access.

This is the only software I have used at this company so I am not sure I can really list cons yet

The way that as technology changes they system is updated to match.

Vacation accrual system is not what I'd like it to be. I have to do my own spreadsheet to get it to work properly.

The navigation make it so you can figure out what you need to do next with a minimum amount of training on how to use the system.
The customizable reports are a great asset.
Billing reports are easy to pull together.

Draw Request is my least favorite in this system. When you open draw request it shows you in the upper right in financials you have previous work. The total schedule of values is NOT showing. If you have amounts in both this period and materials stored the system will not give you a total of combined for the draw. Also when you are in the draw the entire line needs to highlight while scrolling down for the line you need. It gets very frustrating at times.
When something is entered into job cost under the wrong phase, there needs to be a way to change the phase and not have to do multiple entries for negative to to incorrect phase and a positive to the correct phase. That would be ha huge time saver.

This software does a good job of integrating our construction operations. We do not use the project management part of it though.
We do a lot of job costing for our projects.

I think the inventory module should be modernized and brought up to current standards. It is not very easy to use.

I like how easy this program is to use. If I can't find the report I need, I can easily export to Excel or Crystal Reports. The document imaging module saves us time when we need to review invoices or other documentation later. When I have issues, the support team is right there and usually can fix the problem while we are on the phone. It is rare for us to have an open ticket.

There are some differences between modules. When you exit a previewed report, some take you back to the site map while others take you back to the report page so you can adjust and run again if necessary. Consistency would be nice. It isn't a big deal, it could save a few steps.

I have been using Spectrum V14 since it was released. I like the apps on the Site Map and the shortcuts menu. I train our project manager and project engineers on this software regularly and these two areas I think get used the most by our people. I promote these areas on a regular basis and encourage everyone to use the ones we have already created and also create their own.

My wish list would include a link to Outlook for ease of obtaining and maintaining a list of current contacts. Also, RSS feeds hardly ever get used, but links to actual websites would be a better feature. Also, insurance tracking feature is confusing when working between the vendor and the job-specific side. It would be very helpful if the Help Menu broke down the available features related to insurance and how each one can or should be used.

Ease of use and integration between modules! This software is very user friendly. The ability to export reports/data to excel is also wonderful and used almost daily.

We have not implemented the Project Management/Team side of Spectrum. It is constantly evolving, however our it does not quite fit our PM department needs...yet. As with all upgrades, we are continuing to watch their new innovations and hope to utilize it in the future.

The ability to pull out reports with any bit of information needed. I like that it show cost in real time as long as it is entered in a timely manner. The support that is offered is amazing someone is always able to help out.

I wish there was a way to email out pay stubs. I also wish the quarterly tax reports were printed on to the approved IRS or State forms already(less mistakes and less time taken) The same goes for certified reports - contractor make us transfer the information on the state approved forms.

I don't really have any have any likes about the software. I also was never properly trained on how to use it, and it our company has had it for over a year and it still not fully set up. We were supposed to be doing payroll in the software and we are still using another software.

It is difficult to use. There are too many ways to get to one place. The dashboard doesn't really do anything for me. Credit Card purchases are not trackable so the do not show up on my job cost, so I have to either track or guess when I bill a project. It is very difficult to set up anything. It doesn't suit my needs at all. It is very difficult to search or find anything.

We were looking for a software with a service side and strong job cost all in one. Spectrum nails it! Ease of use. Endless custom report options. Ability to create custom dashboard apps. Great security features. All in the cloud!

Purchasing add-ons to accommodate the project managers can get pricey, but there are a ton of options that integrate with Spectrum.

Extremely robust software with customization options. The software is flexible enough that you can grow it with your company and it can accommodate changes in your business.

At first it can seam like there are extra steps to perform tasks, but once you've used the software for a while you'll understand why. The controls are good and the software delivers accurate results when used properly. Thorough user training is critical.

Spectrum offers modules for each portion of construction accounting, with the ability to use as many or as few of the processes as you need.

Integration with Procore was underway and then stopped, so we are trying to find other avenues to get the data from one program to the other without having to do double-entry.

The ease of getting data in and out of the system. Being able to download the data into Excel and Access to do reporting is invaluable. The introduction of the Web Services allowing data to flow in and out of Spectrum has changed the way we do our Project Management by allowing our PM's to stay in the project management software and bringing the data back into spectrum.

The non accounting users find the system hard to use. Downloading data into Excel needs to be updated to using more current versions of Excel.

I love the document imaging function. We've been able to reduce the amount of paper files in our office. Additionally, it is now much easier to access information quickly when needed. We use the cloud based program, which gives us a lot of flexibility - everyone is able to work from anywhere with an internet connection.

The standard reports leave a lot to be desired. I find it extremely frustrating that in many cases the only option is to write a report in a separate program.

Very powerful for tracking projects and integrating accounting. Lots of features, many more than I will ever actually use, but it can do just about anything you need it to.

Definitely a learning curve and takes time to find how/where to accomplish certain tasks.