Opiniones de DocuWare

La facilidad para archivar la documentación y la potencia de su motor de búsqueda.Resulta increíble ver en marcha la función de fulltext cuando te encuentra el texto buscado en campos no indexados y en documentos de tipo imagen

El precio es la mayor barrera. Hablamos de un producto caro cuando ves el coste del proyecto pero justificado cuando pruebas las funcionalidades

La facilidad de acceso y el control de todos los documentos.

El tiempo que se necesita para la implantacion. Como todos los software

Docuware es un libro en blanco que tienes que configurar a medida. Tiene inteligencia artificial y es capaz de ir aprendiendo lo que le enseñas y completar o repetir las mismas funciones en los documentos que vas cargando. Permite extraer información de un PDF e incluso PDF que están en un correo. Es ideal para la introducción en sistema de albaranes que llegan con un paquete o facturas que llegan por correo por ejemplo. Se puede vincular con un ERP, por ejemplo SAP que es lo que yo he probado o SAGE, e introducir datos de forma automática. Es extremadamente fácil de usar. Muy recomendable.

Si tienes un ERP potente hay muchas cosas que ya puedes hacer desde el ERP si tienes bien digitalizada la información.

Funciona muy bien. Es rapido y esta disponible al 99% del tiempo.

El precio. Creo que es caro. El sistema de reconocimiento de los campos de facturas es complicado de entrenar, y en ocasiones falla.

TIENE UN USO MUY FACIL Y ES AGIL DE USAR

QUE ES UNA PAGINA WEB Y TIENES QUE TRABAJAR SIEMPRE ONLINE

DocuWare has a simple interface that is easy to learn and master. It is great for document management, creating, editing, and combining documents is simple.

The interface seems somewhat outdated, but the simplicity is part of the allure of the software

To have all documents in one source correctly filed, organized and available to the team

At the beginning to find ourselves the best way to give parameters to the documents to properly organize the information. At that time the support was not much (in 1999)

Affordable. Fast interface. It simplifies searching for documents and greatly reduces the time it takes to find a document.

There is nothing I don't like about the product, it provided the control of my documents as I wanted.

One of the big reasons our DocuWare roll out was such a success was because our IT vendor worked with us to develop a training and implementation `ramp-up approach that allowed us to continually roll out the solution to our departments. DocuWare has saved us weeks of time, in terms of finding needed information.
We like that DocuWare is very customizable in how we are able to store documents. We also like that it provides a shared vault that everyone can pull from, ensuring consistency in document use.

We feel DocuWare. although we like the product, is not particularly intuitive. Users need a good training to get full use from the program.

When it comes time to approve invoices, they are all in a queue and ready for me to stamp them as approved or reject. No need to go searching - it is a pretty simple process.

When typing in search fields, the appropriate selection will eventually appear in a dropdown menu, and must be selected. If you type the search criteria with an exact match and press enter, you will not find what you are looking for unless you have also entered a wildcard search(*).

End-users typically have no trouble using the software and pick it up intuitively. Adding documents to the repository and retrieving them after is a breeze.

As an administrator, I find the management interface to be convoluted and difficult. So convoluted, in fact, that if you don't work with the interface on a very frequent basis you will find yourself struggling to perform most configuration changes. Knowing where to change something -- even which interface to use to change something -- is difficult. Why is there an administration area that is not web-based, and then workflow management is web-based, etc.? All management functions should be in a common interface, with a common look and feel. That's simply not the case here.

Makes it easy to scan in files that multiple people need so that everything is in one spot & easy to access

Nothing is missing that I’m aware of and I haven’t really ran into any issues. Maybe make the search area easier?

Once this system is set up to follow the approval / processing flow, the system is seamless. Nobody can forge a supervisor's approval. There are never any lost invoices as they all are scanned into Docuware and follow the pre-established process. We are more easily able to trace transactions do the source documents. Our auditors love it!

You have to call support to have a new user set up or cancel the rights of a user. Also, if a user closes the software by clicking the "X" in the upper right hand corner vs. officially logging off, it locks up the license and blocks the ability for another person to log in.

It's ability to built workflows for the document (approvals, verifications, reminders....) these workflows can be visually seen on the document (stamps, annotation, comments...) . This is very customizable for each business based o their requirements.
Also the ability of Docuware to integrate with DB's is amazing and to pull and push data based on your configuration

I wish their configuration is centralized in one area. And I see they are in this process now

Web based software. Works with almost any device. Complies with our strict security standards. The software is very flexible and easy to use.

Cost, It costs money and isn't free. But you get what you pay for. Seriously the software is an awesome buy.