Opiniones de SuperSaaS Online Appointment Scheduling System
SuperSaaS Online Appointment Scheduling System
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263 opiniones
- Sector: Desarrollo de programas
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Muy buena para gestionar citas
Revisado el 25/7/2023
Puntos a favor
Cumple con todas mis expectativas respecto a gestionar citas con facilidad
Desventajas
La experiencia en móvil podría optimizarse más, a veces se siente muy lento.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 6.0 /10
Sistema de cita previa sencillo
Revisado el 19/1/2023
Puntos a favor
Es muy fácil de parametrizar y permite una parametrización muy flexible y adaptable a todo tipo de usuarios
Desventajas
Es mejorable la configuración de restricciones complejas ya que la flexibilidad que ofrece no permite ajustar demasiado.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Brilliant booking solution
Revisado el 17/10/2018
SuperSaaS seems to be the perfect tool for overlooking 120+ clients with my Corporate Wellbeing...
SuperSaaS seems to be the perfect tool for overlooking 120+ clients with my Corporate Wellbeing Services at an international company with HQ in Vienna. The feedback from various of these clients has been terrific so far.
Puntos a favor
Easy to use for both administrator and client. A big plus for the iCal icon to sync the date into an outlook calendar or whatever.
Desventajas
Would be fantastic if a certain number of created groups and not just one or all could access the schedule at the same time and leave some groups for a later period. Would save the blocking of those needing to wait. No big deal but still....
Respuesta de SuperSaaS
Hi Alec,
Thank you very much for this kind review. We are happy you are enjoying your SuperSaaS. We think the idea of staggering group access is an interesting suggestion, and we will consider adding it to our feature request list.
Thanks again for your nice words.
Kind Regards,
Whitney Koontz
SuperSaaS Team
- Sector: Educación superior
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent all-in-one scheduling/appointment/reservation system, lots of features and settings
Revisado el 12/11/2018
It has made it possible to share limited equipment fairly with hundreds of students. I also like...
It has made it possible to share limited equipment fairly with hundreds of students. I also like that for each reservation page we can have different settings. So on laser cutters we set limits on the number of reservations per week and how long each reservation can be. While on the water jet cutter each reservation is much longer and they can book twice as many days in advance. It also has a waiting list feature which is useful for booking field trips. I like that it sends email reminders, we use this to ask students to cancel if they can no longer go so other can go on the field trip.
Puntos a favor
Very configurable, yet human readable. We evaluated other software and found they lacked easy to read settings. With SuperSaaS, you can just read a sentence in the settings page and understand what it will do. With other software you have to look up in a help/knowledge base what a toggle will do. It is clear that the designers of this software wanted to create a flexible tool that was good at a certain feature set. Also the technical support is very responsive. Within the same day I will usually get a reply from their team, often it feels from one of their programmers. This is different than other calendar systems which may reply even faster, but it is not a useful reply if coming from a level 1 tech support. With SuperSaas it does not feel like there are levels of tech support, just the fastest possible clear answer/resolution!
Desventajas
The interface looks like an old version of Google Calendar. I often have to tell people that while it looks like Google Calendar, it is not, and that it has many powerful features. The interface could be updated to be more modern. I know that they have updated the interface once before because in the settings there is a "classic or modern" toggle. I am already using the modern interface option but it looks very old.
Respuesta de SuperSaaS
Thanks for the great review! I agree that even the "Modern" look was starting to get a bit long in the teeth, so we just added a new theme last week that refreshes all buttons and dialog boxes. A larger update for the calendar is planned for next year.
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Great to use but missing shopping basket
Revisado el 31/7/2018
Puntos a favor
Easy to use, clear and available to customise many different booking options.
I have been using it for 6 years but would like to see more frequently improvements
Desventajas
Not having enough colours on each schedule and not being able to merge calendars with different schedules.
Clients cannot book multiple classes as shopping basket is not available.
Need to work with other payment systems (world pay....
Respuesta de SuperSaaS
Hi Katya,
Thank you for your review. We thank you for your loyal use these past 6 years.
I'm happy to say that using some of the controls within the Configuration panel, you can implement the changes you would like. For instance, in Layout tab you can choose from a range of colors and customize the look of your schedule. Additionally, you can merge separate resource schedules into one service schedule that will organize them so there are no conflicts. You can set it so that students can book as many appointments as they want and be charged either at the time of booking. This can be done in the Access and Process Tabs of your Configure control.
If you need any help configuring your SuperSaaS, please consult our documentation or reach out to our Support Desk. We would love to help you get the schedule you want!
Kind regards,
Whitney Koontz
Digital Content Marketer
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Solid workhorse but not friendly for admin or users
Revisado el 2/11/2018
SuperSaas took over from a manual calendar and was a great leap forward.
It's failed to keep up...
SuperSaas took over from a manual calendar and was a great leap forward.
It's failed to keep up with advancements in web user friendliness and looks but we have managed to set up our pricing structure using 23 rules by grouping customers. To group the customers we had to access each one individually...
Puntos a favor
It does the job solidly and doesn't promise beyond what it can deliver.
If you are willing to put the effort in it is pretty flexible.
Fair pricing.
Desventajas
It looks awful - a recent refresh helped a tiny bit.
No bulk editing of customers - so a change can require accessing hundreds of customers individually.
Occasionally confusing language - eg the use of the word credit (it seems to me) to describe both money paid in advance and the value of bookings allowed to be made on tick.
Glacial development pace, but at least there is development.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Productivity and Simplicity in a link!
Revisado el 21/5/2019
We operate in multiple markets and now it's easy to track schedules and progress of each market...
We operate in multiple markets and now it's easy to track schedules and progress of each market from a link ....no matter where we are. Biggest benefits are productivity and much improved communication and scheduling.
Puntos a favor
This program has allowed our entire team to stay connected as we make appointments and follow up on our market events. It's easy to operate and can be used across multiple events and markets. It's has absolute improved our productivity, communication and business success.
Desventajas
Really no negatives on our end. It's clear that the software has so much ability than what we are using it for but we are extremely happy with the product.
Respuesta de SuperSaaS
Hi Everton,
Thank you for taking out the time to share your kind review and feedback. We're glad you're having a great SuperSaaS experience.
Please feel free to reach out to our customer support team in case of any questions and we will be happy to help you.
Kind Regards
Sneha Mittal
Customer Support Team
- Sector: Internet
- Software usado Mensualmente durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Lots of features and great support
Revisado el 17/7/2018
Puntos a favor
Lots of features and great and very fast support, the saas is fast and everything works, so I would recomend it.
Desventajas
The user interface is not easy and sometimes not logical, this could use some work, however the most important thing is that it works great.
Respuesta de SuperSaaS
Dear Berrie,
Thank you very much for your kind review and feedback. We're glad to know that you're having a great SuperSaaS experience.
We're sorry to hear that you found the user interface difficult. We're working on many new features and you will hear from us soon when we roll out the new updates. You can follow our facebook page @supersaas to stay updated.
Please feel free to reach out to us at support@supersaas.com if you have any questions and we will be happy to help you.
Thanks again for your review. I hope you continue to enjoy your SuperSaaS experience.
Kind Regards,
Sneha Mittal
SuperSaaS Customer Support Team
- Sector: Hostelería
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Online Reservations
Revisado el 19/7/2021
Supersaas helps our church goer to reserve the seats online during pandemic and lock down in our...
Supersaas helps our church goer to reserve the seats online during pandemic and lock down in our country. The price of the subscription is not too expensive.
Puntos a favor
I used this SuperSaas during pandemic in our church and it's reliable when it comes to online reservations. It's very easy to configure and to setup.
Desventajas
The reporting tool is very limited. Sometimes it's so hard to view the lists of names in the reservations textbox. With limit number of reservations based on the plan.
- Sector: Educación superior
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
SuperSaaS is Super!
Revisado el 25/9/2018
This has been a real gold find for me. I have recommended to a number of other people. The support...
This has been a real gold find for me. I have recommended to a number of other people. The support is awesome and very quick.
Puntos a favor
So far I have been able to create any kind of schedule to meet any needs I have. It's very customizable. I also like that I can upgrade and downgrade (or even cancel) my subscription as my needs change.
Desventajas
Very little. Perhaps the large number of options is a little overwhelming, but it's not hard to figure them out.
Respuesta de SuperSaaS
Hi Matt,
Thank you for recommending SuperSaaS and sharing your kind feedback. We have recently released a new theme and layout and you can upgrade via Layout Settings tab on your dashboard. We hope you enjoy the new update.
Please feel free to reach out to us if you have any queries and we will be happy to help you.
Kind Regards
Sneha Mittal
Marketing and Customer Service Manager
- Sector: Cuidado de la salud mental
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
Awkward Payment System
Revisado el 6/2/2019
Puntos a favor
Overall, Supersaas is a great appointment and scheduling system. It is extremely customizable.
Desventajas
It has an awkward and complex credit based way of taking online payments for bookings.
Respuesta de SuperSaaS
Hi Alfredo,
I'm sorry to hear you experienced trouble setting up your payment processing within SuperSaaS. We try to make using our payment system as easy as possible by integrating with the most popular payment software like PayPal and Stripe. In addition to that, we offer customers a lot of choice when it comes to how to charge their clients. But this level of customizable features can sometimes seem daunting.
If you still have any questions or concerns, please email us at support@supersaas.com and we will be more than happy to help you navigate the payment processing set-up.
Kind Regards,
Whitney Koontz
SuperSaaS
- Sector: Fotografía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Thanks Supersaas!
Revisado el 10/5/2019
Supersaas has helped us save a lot of time on getting customers booked.
Supersaas has helped us save a lot of time on getting customers booked.
Puntos a favor
Supersaas has made scheduling a breeze for us! We schedule 5 different spaces and this software makes it easy for our customers to book themselves!
Desventajas
It's missing an option to pay via bank debit, which would be nice and the phone software is a bit complicated to use.... But overall has most of the features we need.
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
This software has changed my professional life.
Revisado el 9/7/2018
Puntos a favor
High personalisation, easy to use for clients to make, reschedule and cancel appointements. There have been many positive remarks about the good overview of available slots. I was considering to work with a call center / telephone service for my agenda but with Supersaas there are no mix ups and no time lost in finding a slot that suits. Occasionally people have difficulty registering - these are generally elderly or less computer literate persons .
Desventajas
The biggest inconvenience for me is the lack of personalistation of the reminder message. The start time and end time of the appointment seems to be confusing in the text as people regularly show up when their slot is ending. If only the start time would be mentioned the client would not read over it and notice only the last bit of the sentence.
The schedule on mobile devices has a different interface and the button to see desk top version has to be tapped. It is not clear how to change this setting. Sadly this button is on the bottom of the screen and you need to scroll down al the way - lots of people do not find this button.
Respuesta de SuperSaaS
Hi Mark,
Thanks for your kind review and feedback! We work hard to make sure SuperSaaS customers never experience any interruptions in their calendars. You can completely personalize your emails, and you can read this quick blog post to find out how: https://blog.supersaas.com/personalizing_your_emails_with_3_useful_hacks . You can adjust the frame length for your mobile version within your website or you can force the desktop version by replacing www.supersaas.com with d.supersaas.com in the iframe link. Please feel free to reach out to us at support@supersaas.com if the issue is not resolved and we will be happy to help you.
Thank you again for your review, and we're glad you're enjoying your SuperSaaS experience!
Kind regards,
Sneha Mittal
Customer Support Team
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Good experience
Revisado el 12/7/2018
Booking appointments easily.
Booking appointments easily.
Puntos a favor
Ease of use and availability to clients at all hours. Ease of changing hours. Choice of colors. It's nice to have the ability to look at past and future appointments as well as current appointments.
Desventajas
Administrator cannot put in e-mail of client on the admin screen. Feedback from clients that it isn't user friendly on their phones.
Respuesta de SuperSaaS
Dear Customer,
Thank you very much for your kind review and feedback. W're sorry to hear that your customers found it difficult to navigate through the schedule on mobile. Our website is optimized for all devices and I would advise you to use the mobile version of your schedule by replacing www.supersaas.com in your schedule with m.supersaas.com and that should resolve the issue.
You can also view the email of all your clients on the user management tab on your dashboard. If you have any questions on the topic, please drop us an email at support@supersaas.com and we will be happy to help you.
Thank you again for your review. I hope you continue to enjoy your SuperSaaS experience.
Kind Regards,
Sneha Mittal
SuperSaaS Customer Support Team
- Sector: Educación superior
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
For the price (the free option and all of them) are exceptional
Revisado el 26/11/2018
Students can book confidentiality - its great, took a lot of admin type work away for me!!!!!
Students can book confidentiality - its great, took a lot of admin type work away for me!!!!!
Puntos a favor
- the download feature and
- the way that you can change the layout, look and messaging
Desventajas
Ummm....... I guess that it doesn't come with themes like Windows desktop for appearance - you could still do something like that but it would take a lot more work
Respuesta de SuperSaaS
Dear Customer,
Thank you for taking out the time to share your review and kind feedback. We're glad to hear that you're having a great SuperSaaS experience.
We've recently launched a new theme and you can update your system to the new theme via the "Layout Settings" tab on your dashboard. We're working on many more new themes and you will see them live in action very soon.vI hope this helps.
Please feel free to reach out to us if you have any questions or issues and we will be happy to help you.
Kind Regards
Sneha Mittal
Marketing and Customer Service Manager
- Sector: Entretenimiento
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great for managing gigs
Revisado el 3/8/2019
Overall, we are super happy to be using this program! It meets our needs very well!
Overall, we are super happy to be using this program! It meets our needs very well!
Puntos a favor
This program is really easy to use! I use it to keep track of all of my music gigs. It’s great because it helps all of the members of my band stay organized and be able to easily track our upcoming performances. We’ve been really happy with this scheduling system and are happy to stay with it in the future.
Desventajas
It would be nice if there was a way to track repeat clients who book us for multiple gigs. This may be a feature that we just haven’t discovered yet. So, if that’s the case it would be great to have customer on-boarding to make sure we’re using the software to it’s full capabilities.
Respuesta de SuperSaaS
Hi Jenelle, Thank you for recommending SuperSaaS it's great to read your appreciation for our software.
It is possible to track future repeat customers with our employee management tool. You can check our support page for more information. Or just email us, and we'll reply as soon as possible. Best of luck with all future gigs! Team SuperSaaS
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Overall a decent software for appointment booking
Revisado el 23/8/2018
Over all a decent software that will server the need of maintaining the appointments for the given...
Over all a decent software that will server the need of maintaining the appointments for the given price.
Puntos a favor
Ease of use .
Simple layout.
very less efforts on Admin to set it up.
The features.
Desventajas
The notifications and reminder method can improve.
Reporting Features can be better
They don't support corporate billing
Respuesta de SuperSaaS
Dear Customer,
Thank you for recommending SuperSaaS and sharing your kind feedback. We have recently released a new theme and layout and you can upgrade via Layout Settings tab on your dashboard. We hope you enjoy the new update.
Please feel free to reach out to us if you have any queries and we will be happy to help you.
Kind Regards
Sneha Mittal
Marketing and Customer Service Manager
- Sector: Comercio mayorista
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
I've already testes most Appointment schedulers like SuperSaaS vs. all the rest! This is it...
Revisado el 14/5/2019
Scheduling of Trucks to pick up loads on specific dates and time zones they are hauling across all...
Scheduling of Trucks to pick up loads on specific dates and time zones they are hauling across all states in the lower 48!!!
Puntos a favor
I had a team of paid experts to compare and contrast the many options available at our choosing out there for our companies' needs! We also included, customizing our own scheduler by hiring an I.T. crew to build exactly what we would want it to have! While working on many aspects, options out there, the marketing team came across SuperSaaS! They vetted it out, began using it in a beta style testing format without myself or my team involved. Finally, after many options we had to choose from they pitched us SuperSaaS! By far, it has blown me away on how nicely it works and is so easy to use! I would highly recommend this to anyone wishing to have a simplified version of scheduling or appointments taken care of on the web using SuperSaaS! So inexpensive too!!! It's truly a win, win!
Desventajas
Honestly, not much to say in regard to things we didn't like about it!
- Sector: Administración educativa
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado Otro durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Scheduling Ease
Revisado el 26/11/2018
This scheduling software gives me an opportunity to offer our Service Providers a great deal of...
This scheduling software gives me an opportunity to offer our Service Providers a great deal of empowerment in determining their own work schedules.
Puntos a favor
This software is very quick to learn and easy to use both for me as an Administrator and for my employees as program users.
Desventajas
It seems as though my Service Providers fall off the authorized user list if they don't work for a semester. I have to check each semester to make sure all of my employees are still listed and add those back who have fallen off the list.
Respuesta de SuperSaaS
Dear Customer,
Thank you for taking out the time to share your review and kind feedback. We're glad to hear that you're having a great SuperSaaS experience.
You can easily configure the system to retain user data for upto an year. You can configure the system to store all user data for upto 1 year of non-activity and you can do so via "Usage Information" tab on your dashboard.
I hope this helps. Please feel free to reach out to us if you have any questions or issues and we will be happy to help you.
Kind Regards
Sneha Mittal
Marketing and Customer Service Manager
- Sector: Práctica médica
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
My experience with Supersaas
Revisado el 24/10/2018
I am not happy that my system deleted all of the appointments I had on there that were older than 2...
I am not happy that my system deleted all of the appointments I had on there that were older than 2 months and that support was unable to restore the deleted appts.
Puntos a favor
I like that it’s easy to use and that my clients can create a login and book appts for themselves.
Desventajas
I think it could look better and that the UI could use an update to be more inline with what users expect to see in 2018.
Respuesta de SuperSaaS
Thank you for the feedback. We are not allowed to keep backups indefinitely under EU privacy rules, but if the deletion occurred within the last 3 months we can restore the data for you.
- Sector: Administración educativa
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
My Experience with SuperSaas
Revisado el 15/1/2019
SuperSaas solves big problems for me as sometimes I will need to build websites for companies that...
SuperSaas solves big problems for me as sometimes I will need to build websites for companies that require a scheduler. SuperSaas takes so much of the work out of implementing one from scratch, and takes care of the details and database management for you. I've been very satisfied with the system so far, and I am also very pleased with the customer service that I have received. I have asked many questions, and all of them have received prompt, polite, and helpful responses. Thanks SuperSaas.
Puntos a favor
What I like most about the software, is that SuperSaas incorporates a lot of functions that makes it clear that they listen to their customers. SuperSaas can handle scheduling needs for a lot of types of businesses. And there aren't many options that I can think of that aren't available. But when I do think of them, SuperSaas customer support (fast and helpful), usually provides me a very good alternative solution to my problem.
Desventajas
The only thing I like least about this software, is that the website navigation has a bit of a learning curve to it, and not all of the sections are obvious to get to. But once you've found them, you can customize just about everything you can think of, which is a plus.
- Sector: Fotografía
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 7.0 /10
SuperSaas
Revisado el 17/5/2019
Puntos a favor
That is integrated with my website calendar seamlessly
Desventajas
limited financial connectivity, like working with banking POS systems like Moneris
Respuesta de SuperSaaS
Hi Jocelyn,
Thank you for taking out the time to share your review and kind feedback. We're glad you're having a great SuperSaaS experience. You can integrate with a lot of different software with the help of our webhooks and API. You can find more information about our webhooks and API here: https://www.supersaas.com/info/dev and you can find a quick list of most commonly integrated software with SuperSaaS here: https://www.supersaas.com/info/integrations.
I would also recommend you to check out our blog post on adding custom Javascript to your schedule here: https://blog.supersaas.com/how_to_maximize_schedule_power_with_javacript_plugins
Please feel free to reach out to our customer support team in case of any questions and we will be happy to help you.
Kind Regards
Sneha Mittal
Customer Support Team
- Sector: Administración educativa
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
We've been using this for 5+ years for our school PTO, and plan to continue to use.
Revisado el 11/5/2018
low cost, relatively user friendly for our community to use.
low cost, relatively user friendly for our community to use.
Puntos a favor
The best customer service - they are so quick (responses within the hour, sometimes within minutes!), and always provides the answers I'm looking for.
Desventajas
Some functionality is clunky. We offer lots of series-classes that students must sign up for all sessions the functions available to handle this doesn't fully fit our needs, so over the years we've added in some manual workarounds. There also isn't a "shopping cart" option for students to add several items and check out and pay at once, they have to pay individually which is clunky for our users.
Respuesta de SuperSaaS
Hi Anh-Thi,
Thank you very much for taking the time for sharing your kind feedback with us. We're glad to hear that you're satisfied with our customer service. We have added your feature request to our list of suggestions, and we will surely get in touch with you when we implement the same.
Have a great SuperSaaS experience.
Kind Regards
Sneha Mittal
SuperSaaS Customer Service Manager
- Sector: Deportes
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Provides everything I need to manage class bookings.
Revisado el 5/6/2018
Moving from a manual based booking and payments process to an on-line cloud-based system has...
Moving from a manual based booking and payments process to an on-line cloud-based system has reduced the admin effort by over 90%, as well as improving the professionalism of the whole business.
Puntos a favor
The flexibility to create and maintain many different types of booking schedules and configure them exactly to our needs. It is functionally very rich and the support staff are very quick and efficient in answering any queries.
Desventajas
I'm struggling to answer this question. There is so much configurability that I've yet to find a gap.
Respuesta de SuperSaaS
Dear Richard,
Thank you so much for recommending SuperSaaS and for your kind feedback. We're glad you're having a great SuperSaaS experience.
We have added a few tutorial videos on our Youtube channel, and we have many more upcoming videos to help you navigate through the system. Do follow us on Youtube to stay updated!
Don't forget to watch our photo gallery on Facebook where you can find fun tips & tricks to get the most out of the system.
Have a great day ahead!
Best regards,
Sneha Mittal
SuperSaaS Customer Service
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Flexible product with flexible pricing
Revisado el 24/10/2018
All our class students book their classes through our booking system, so it is a large and integral...
All our class students book their classes through our booking system, so it is a large and integral part of our business.
Puntos a favor
Flexibility of use and flexibility of pricing, with payment according to volume used, which makes it ideal for small and growing businesses. Easy to use for our customers.
Desventajas
We would have liked to have more colour options for the different classes that we set up.
Respuesta de SuperSaaS
Hi Lisbeth,
Thank you for taking out the time to share your review and kind feedback. We're glad to hear that you're having a great SuperSaaS experience.
You can easily add colors to your specific classes by clicking on the capacity number of each class. You can also add a lot of colors to your schedule and change the look of your dashboard and buttons by simply clicking on the Layout tab of your schedule or via Layout Settings tab on your dashboard.
I hope this helps. Please feel free to reach out to us if you have any questions or issues and we will be happy to help you.
Kind Regards
Sneha Mittal
Marketing and Customer Service Manager
