Opiniones de PRTG Enterprise Monitor

What I like about this software is that I can keep an eye on various equipment and systems that are critical to the company since with this tool I can detect any problem at any time.

Something that I don't like very much about this tool is that it has many options and there are some parts and settings that are not so intuitive to use, you need to take courses or read manuals to understand each function of the tool in detail.

The best thing by far about PRTG Enterprise was the ability to have multiple PRTG server instances in different locations, but all visible within one 'master' view. This was particularly helpful when you have sites across seas like I did when I used it, in Latvia and Slovenia. They had their own PRTG server that the remote IT hands could monitor and keep on top of, but as Infrastructure Manager it allowed me to also keep an eye on things and help out where needed.

It's hard to describe, but I just didn't like the UI of PRTG in general, the interface didn't feel as nice and user-friendly as other tools and just seemed to be less intuitive and aesthetically pleasing. But that's not to say that it lacks any features and it may well have just been me that couldn't figure out how to make it look 'nice'.

1. Reporting features that fully give an Insight of all IT infrastructure from small to large scale, offering IT Engineers and Operators all the information they need in one single place.

2. The ability to monitor IT applications, services, Capacity and Configuration management.

The sensor layout and management isn't well automated for easier understanding and could be confusing if handed over without proper documentation

The ease of setting up and the flexibility that the system has. The range of tools PRTG offers is amazing for its price. Not only that, but the system itself is robust and easy to configure and manage. Being able to create useful maps with important data makes it a tool that other non-tech folks can benefit from as well. And the remote probe features are so important in multi-site deployments.

I wish it had more support for running Linux. I know the new probe can be deployed on Linux (which I've tested quite a bit and enjoy using), but it would be great if that became a possibility for the entire core probe. Having to license and manage a windows server just for PRTG is a bummer. It's worth it for sure, but I'd prefer using Linux instead.

Our company is distributed in several LATAM countries and all its IT infrastructure is located in various datacenters located in some of its major cities, this topology has required a tool with which to have a global vision but in turn detailed of the different data centers and each of the teams that make it up, in turn, services, protocols and other additional elements that are required for proper operation; the control panel is extremely simplified but at the same time powerful and allows with a few clicks to add new data centers as the network expands and immediately we have the visualization of the elements that are required, this is simplicity and effectiveness of the tool.

It is clear that PRTG Enterprise Monitor is focused on huge IT infrastructures which have many elements and processes that need to be monitored, this translates notoriously in operating costs since it must be taken into account that the license for these cases depends on the number of sensors required, although looking at it from a preventive point of view will be reflected in the initial ROI as it will allow correcting failures before they cause considerable operating expenses.

PRTG helps me keep my entire network visible in a single pane of glass, whether that is network, server, virtual, or WAN, I have eyes on my network at all times.

The only negatives I will mention are minor. I run a single server with close to 10,000 sensors, which is considered the maximum for a single server and I see performance problems from time to time because I run it at red line. The interface is a little dated by 2022 standards and could use a facelift.

I love that it includes native support for a lot of brands and products like Servers, Routers, Firewalls, Switches, Workstations, Software, etc.

The ease of use of PRTG is incredible. You can install and configure it in minutes.

The support and documentation of the solution is very good. It even allows you to integrate with other solutions and/or create your own sensors.

I wish there were more backup monitoring options in addition to VEEAM.

Ease of use
Balanced cost to features
Detailed dashboards and graphs
Realtime Alerts/notifications
Continuous updates and new sensors/features added regularly
Easy integration with dashboard software (ie. Grafana)

Heavy use of resources (I do not believe this is a product issue as we are sharing our hardware resource for other admin utilities)