
SmartDraw
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110 opiniones
- Sector: Productos cosméticos
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Diagramacion de flujo
Revisado el 5/11/2022
Lo utilice por un tiempo para mis estudios y me ayudó mucho ya que era muy profesional en su desempeño
Puntos a favor
Es un programa com amplia variedad de elementos para la creación de diagramas.
Desventajas
En ocasiones hay problemas con la instalación además de necesitar muchos recursos
- Sector: Bienes de consumo
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Prueba gratis
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Reseña SmartDraw
Revisado el 16/11/2022
Puntos a favor
La facilidad para utilizarlo y crear diagramas
Desventajas
Hasta el momento ha cumplido mis expectativas

- Sector: Instituciones religiosas
- Software usado Mensualmente durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Quickly update drawings, org charts and floor plans to keep your team moving!
Revisado el 6/6/2018
Very easy interface to work with, and that helped me quickly set out the office layout for our 100 person team and modify as people's requirements changed through the process.
Puntos a favor
I've used this for years to plan out the cubicle layout of our office, the details and features make it very easy to visualize and help people determine the best fits. Once you get the general structure it's really easy to keep things up to date.
Desventajas
A little bit of learning curve and the huge variety of detailed images available is a little hard to navigate.
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great platform for simple submittal drawings.
Revisado el 10/1/2018
If you are trying to do small professional projects, or simply create a blueprint of you home, SmartDraw's ease of use and robust set of options make it the smart choice over competitors.
Puntos a favor
Where this software really shines for our business is its ease of use for submittal drawings when bidding and creating contracts for jobs. It allows us to empower our salesmen to create their own submittals without the expense or training needed for some of the more "professional" suites. This means for smaller projects we do not need to tie up our senior estimators, leaving their time free and better spent with CAD. What this means is that for job cost, we are able to use lower wage employees to perform simpler tasks and not eat into the margins of a job from utilizing higher paid engineers.
Desventajas
It can be a bit finicky in trying to get it to do exactly what you want it to do. Its ease of use sometimes means that you are fighting those very elements that make it easy to make it do what you want it to do. Snap to grids and the like, while toggle-able, provide an annoyance when they should "just work".
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
SmartDraw - Not quite a Visio replacement-- but pretty close
Revisado el 19/8/2020
SmartDraw is great if starting from scratch to create drawing ( both simple & complex). If documents need to be traded with users who are using Visio, there will be issues-- especially if drawings need to be updated or converted across several users.
It has most of the power of Visio with some added discovery things so if one is starting without the requirement of Visio integration, its a solid, but pricy tool.
Puntos a favor
Lots of examples and help videos
Enterprise discovery tools are great but expensive
Desventajas
Stated the Enterprise version would import Visio but it is not a 100% conversion to SmartDraw format so that the properties of the Visio document carry thru in the same way with the same functionality.
*) Layers don't really stay intact.
*) Significant amount of the custom formatting gets lost.
*) Support and 'help' is primarily from static Web Videos. While they may provide some help, there is not much detail about what steps to take when things DO NOT work -- so one needs to call in and request support. No exactly the fastest turnaround.
- Sector: Diseño
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Basic floor plans but easy to use
Revisado el 25/4/2019
I've used other floor planners and this one is definitely the easiest to use at a great price.
Puntos a favor
It's very easy to draw up a basic house floor plan.
Desventajas
Limited symbol options specific to interior design. If you use too many JPEG images within the file the system struggles to convert to PDF. (which isn't the case with my other design software). Often glitches when opening files and/or is very slow to open existing documents.
Respuesta de SmartDraw Traducir a Español
Hi Nicky,
Thank you for the positive review and for the feedback. I'll pass the review along to our development team, so we can take a look at the PDF export and file opening issues you mentioned. If you reply back to me, or contact our support using the below info, we can further investigate and help. If there is any other way we can be of assistance, please do not hesitate to reach out to us.
International: +1 858 225 3300
US: 800-768-3729
email: support@smartdraw.com
-Chris
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 3.0 /10
Payment Plan a deterrent
Revisado el 4/2/2020
Many of our processes were formalized using Smartdraw, unfortunately we have since moved on.
Puntos a favor
Great software for flow charts and process maps. Used extensively for 3 years under a one time license.
Desventajas
Was only available for Windows at time of last use, since then it has moved to a subscription, web-based platform which is a significant cost considering other better-value or free softwares that can do the same.
Alternativas consideradas
diagrams.netRespuesta de SmartDraw Traducir a Español
Hi Simon,
Thank you for the feedback. If it helps, we do still offer SmartDraw for Windows, which is a one time payment with no required ongoing fees in order to use it. That can be found here: https://www.smartdraw.com/buy/ or by visiting smartdraw.com and clicking Buy in the top right.
Anything more, please let us know.
Thank you,
Chris
support@smartdraw.com
800-768-3729
+1 858 225 3300
- Sector: Software informático
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Powerful tool for designing software
Revisado el 25/3/2019
Over-all experience as per my requirements is good and doing my work done easily and fast.
Puntos a favor
Very easy to draw flowcharts.
Easily import and export visio. Available at cheap price and can easily replace visio i believe which is much costlier. One can use its rich library of colours.
Templates help alot to quickly built mocks.
Desventajas
When I used i didn't find multiple user facility.
- Sector: Formación profesional y coaching
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
I use SmartDraw to prepare visual documents in management area
Revisado el 16/2/2018
communication support and good way to share knowledge with others
Puntos a favor
SmartDraw has tons of images to support visual documentation. It's great way to share knowledge with others using this solution. I use SmartDraw to create: process maps, easy mindmaps, data flows and creative mix of ideas. Sometimes there is good opportunity to export document as image file and put to MS Excel and add contextual values to present bigger picture of business in easy to understand way (complex but easy to see relations).
Desventajas
I'd like to see more options in mindmapping area, to be able to manage task information in advanced way.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 6.0 /10
Review of SmartDraw
Revisado el 27/4/2022
Puntos a favor
If I'm being honest, the only thing that I like about SmartDraw is how the org chart looks once completed. It is also great that you can save it as a PDF file afterwards. It has a professional look to it and it is very nice that each tab I have in the system saves as a new page when in PDF format.
Desventajas
When I open the program, it seems as though a new problem arises. Sometimes I cannot copy and paste a section of the org chart, I cannot see all of the tabs I have, or I cannot make any edits. While I do like how the org chart looks, getting to that point is rather frustrating. While I would love to be able to write a good review, I constantly run into issues which takes up a lot of my time.

- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Smart draw is very user friendly, i am able to show others how to do the basics really easily.
Revisado el 18/1/2018
Puntos a favor
Ease of manipulation of floor plans, handy clip arts. User friendly, can move groups of objects together. 3D modeling is something we rarely use, but it was easy to learn to do.
Desventajas
I don't care for the cloud based option and it seems like this is what it is migrating to. I prefer to save copies to my hard drive. I was unable to open previous files unless I upgraded software as well. That isn't right.

- Sector: Bienes de consumo
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Ease of use as a trial
Revisado el 3/12/2019
Product was pretty good to use as a beginner. Not over stuffed with functions. But those functions you may want
Puntos a favor
Program was a little easier to use then some other programs. Wasnt overly difficult
Desventajas
Not as good features that other programs offer. expecially if your a advance person in design
Respuesta de SmartDraw Traducir a Español
Hello Christopher,
Thank you for the positive feedback. We are constantly adding new features to SmartDraw and love to hear new suggestions. If there is a feature you would like to see, please let us know and we can add it to the software.
-Chris
US: 800-768-3729 or 858-225-3300
International: +1 858 225 3300
email: support@smartdraw.com
- Sector: Servicios financieros
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
BizzDesign is the best diagramming tool I've used
Revisado el 31/8/2021
Puntos a favor
This is a heavy duty, feature packed software. Whereas most software with this degree of functionality is usually not intuitive, BizzDesign is. It is incredible for being able to integrated documentation with process flows and diagrams.
Desventajas
The cost is a little high. I think it's worth it overall though.
- Sector: Servicios para instalaciones
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Prueba gratis
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 5.0 /10
Needs a bug-fix for the crashing problem
Revisado el 21/4/2021
Have used it two days and have yet to complete a simple drawing due to the frequent crashes.
Puntos a favor
Product has many symbol libraries in mechanical/plumbing/industrial/fire protection and more than LucidChart, which is good for my needs. Compatibility with Visio and LucidChart a plus. Menus are generally easy to use.
Desventajas
Symbols are difficult to use, lacking functional attachment points. But the show-stopper is that, at least in this release, the software is very unstable and crashes repeatedly as another reviewer commented. I use Firefox 88.0 (64-bit) on a MacBook Pro under OS Big Sur 11.0.1, I have reported the problem to both Firefox and SmartDraw. It remains to be seen whether SmartDraw or Firefox respond with an acknowledgment of the problem and a stated intention to fix it. I will post an update later in the week, accordingly.
- Sector: Arquitectura y planificación
- Tamaño de la empresa: 2-10 empleados
- Software usado Otro durante Prueba gratis
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 0.0 /10
Can't change thickness of walls
Revisado el 4/4/2019
Five minutes of trial version. I realised after that short amount of time that it wasn't good enough.
Puntos a favor
Simple to use, I guess. You can get started straight away adding walls and dimensions.
Desventajas
It is utterly useless if you actually want anything precise. I'm an architectural designer, and the most basic thing I need to be able to do, even if I'm just measuring up an existing building, is change the thickness of the walls, but this doesn't seem to be possible! Without even this basic feature, it's just an utterly useless piece of software to me.
After seeing this software, though, I realise why many estate agent's floorplans are so poor. If they use software like this, there just isn't the amount of flexibility within the software even to draw a normal house, let alone anything which is complex or has a variety of unique features. I think SmartDraw really need to up their game, and in doing so, could enhance the quality of estate agents floorplans for everyone!
Respuesta de SmartDraw Traducir a Español
Hi Simeon,
Sorry your trial of SmartDraw did not go as you had hoped. You can change the thickness of the walls by choosing Line (between Fill and Effects) under the Home tab and then More from the dropdown menu if you want to specify an exact thickness. I'll see if we can add that same option in the right click menu as well for ease of location. Should you need more, we offer live US based phone support: 800-768-3729 (+1 858-225-3300 for callers outside of the US), or via email: support@smartdraw.com.
-Chris
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
SmartDraw makes it easier than any other app to quickly create professional-quality diagrams.
Revisado el 23/4/2018
Puntos a favor
Helpful Smart Panel feature. Good integration options. It is very Easy to use. It has a desktop and online version that allows you to work in any place, it is very useful. Smart Draw is a very complete application for all types of diagrams that you need.
Desventajas
Weak collaboration features. It is very expensive you asked me. The speed of the online version sometimes fluctuates negatively.
- Sector: Consultoría de gestión
- Tamaño de la empresa: 10.000+ empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Helpful and versatile
Revisado el 17/9/2021
Puntos a favor
The templates give you a structure when you are starting out and make things easier for you . The data migration process is intuitive and relatively quick .
Desventajas
More customization options when setting up the metrics you would like to follow would be welcome . Some functions are more complex and you need to be trained to use them .
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Great First Impressions
Revisado el 6/7/2021
Great first impression. This is definitely not going to replace a major CAD software, but if you're looking for a fairly inexpensive, fairly easy to use drawing software, this is a great option. I only used the free trial so far, but intend on purchasing this software because I was impressed with the value it offers and the usability.
Puntos a favor
Excellent value for the money. Contains a wealth of symbol libraries and is relatively easy to pick up.
Desventajas
Some of the options for line thickness, etc. can e a bit difficult to locate at first until you get used to it. The snap function barely works sometimes and works too well other times.
- Software usado Semanalmente durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
A smart way to draw diagrams
Revisado el 14/2/2018
Puntos a favor
I used SmartDraw a lot for school assignments, and it really came in handy. I like that it has lots of built in contents and templates and that it is easy to use. You can use SmartDraw to make flowcharts, network diagrams, organizational charts, software design plans, and so much more. One even can share diagrams with others using just a link.
Desventajas
I like SmartDraw. A minor con if I must say one, is that moving and manipulating bubbles can be quite challenging at times. Or, maybe it's my computer.
- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Great for Creating Sitemaps and Workflows
Revisado el 4/2/2020
Smartdraw has made it easy for me to map out a future website and landing pages. Will use it again and again.
Puntos a favor
Intuitive for the most part. No training necessary. Easy to move section around to redirect workflow. Can insert photos and hyperlinks and tables, change colors and the shape of boxes.
Desventajas
Couldn't figure out how to take an existing workflow and flip it from a vertical format to a horizontal format. Free version was worthless.
Respuesta de SmartDraw Traducir a Español
Hi Janelle,
Thank you for the positive feedback. Glad to hear you were able to get started quickly and easily. Unfortunately, we do not have a feature as of now to flip a workflow from horizontal to vertical, but I will pass that feedback along to our development team.
Anything more, please let us know.
Thank you,
Chris
support@smartdraw.com
800-768-3729
+1 858 225 3300
- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Smartdraw for Warehouse Planning
Revisado el 25/9/2020
Smartdraw has made it a lot easier to plan out a new warehouse layout to scale. It is a very helpful tool. There are tons of presets for racking, shelves forklifts, pallets. You name it, this software has it.
Puntos a favor
Software is easy to use. The thing I like most about it is that the software run online, all you need is an internet browser and you can access the software. Your projects are also all saved online, you can access your software and files from any computer with an internet connection.
Desventajas
I don't like that when I hit ctrl and zoom with my mouse it uses the browsers zoom function instead of just zooming within the software window. It drives me nuts. There should be an easier way to zoom in and out than clicking the slider and manually zooming.
- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Used the free trial to test operational issues on a restaurant design
Revisado el 8/2/2018
Helped us really iron out potential design errors
Puntos a favor
Like the options of adding doors, windows, and extra walls and not just a square box to work with. My floor plan highlighted some operational challenges which we possibly would not have identified if we had not really laid the furnishings and equipment out to scale. It resulted in us changing the architect and planning a whole new design to incorporate the services and image we envisage.
Desventajas
A bit fiddly in getting the scaling right but once that was sorted, it was easy to finish the plan and adjust as needed.

- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
SmartDraw is a software with potential and it's amazing the plenty of things you can make with...
Revisado el 21/6/2018
I take a very good experience with this software, design electric diagrams was very easy with it.
Puntos a favor
-The customer support is very efficient
-Is user-friendly
-It has a lot of functionalities
-You can learn how to use it quickly
Desventajas
-In comparison with others software, this has several disadvantages, especially in terms of
esthetic and number of items
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
This simple tool allows to design powerful diagrams of any nature.
Revisado el 15/4/2018
Puntos a favor
It offers a user-friendly interface which contains a categorization of diagrams that can be made from this tool.
It is as easy as selecting the type of diagram and beginning to build it by embedding the elements or forms that make it up.
Desventajas
Try to install it and it was very slow download and installation, which I think may also be caused by the quality of Internet service and the potential of the computer you are using.
- Sector: Consultoría de gestión
- Tamaño de la empresa: Trabajador autónomo
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great program to help me offer the unexpected services.
Revisado el 6/7/2019
I use SmartDraw to prepare various flowcharts for my training sessions; check lists for processes; use for experiments of room flow for work space placement.
Puntos a favor
Easy to use, well documented help tutorial.
Desventajas
I would like a print preview screen. .