
SmartDraw
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114 opiniones
- Sector: Productos cosméticos
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Diagramacion de flujo
Revisado el 5/11/2022
Lo utilice por un tiempo para mis estudios y me ayudó mucho ya que era muy profesional en su...
Lo utilice por un tiempo para mis estudios y me ayudó mucho ya que era muy profesional en su desempeño
Puntos a favor
Es un programa com amplia variedad de elementos para la creación de diagramas.
Desventajas
En ocasiones hay problemas con la instalación además de necesitar muchos recursos
- Sector: Bienes de consumo
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Prueba gratis
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Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Reseña SmartDraw
Revisado el 16/11/2022
Puntos a favor
La facilidad para utilizarlo y crear diagramas
Desventajas
Hasta el momento ha cumplido mis expectativas
- Software usado Semanalmente durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great platform for simple submittal drawings.
Revisado el 10/1/2018
If you are trying to do small professional projects, or simply create a blueprint of you home,...
If you are trying to do small professional projects, or simply create a blueprint of you home, SmartDraw's ease of use and robust set of options make it the smart choice over competitors.
Puntos a favor
Where this software really shines for our business is its ease of use for submittal drawings when bidding and creating contracts for jobs. It allows us to empower our salesmen to create their own submittals without the expense or training needed for some of the more "professional" suites. This means for smaller projects we do not need to tie up our senior estimators, leaving their time free and better spent with CAD. What this means is that for job cost, we are able to use lower wage employees to perform simpler tasks and not eat into the margins of a job from utilizing higher paid engineers.
Desventajas
It can be a bit finicky in trying to get it to do exactly what you want it to do. Its ease of use sometimes means that you are fighting those very elements that make it easy to make it do what you want it to do. Snap to grids and the like, while toggle-able, provide an annoyance when they should "just work".
- Sector: Software informático
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 1.0 /10
They lock you OUT without a subscription
Revisado el 30/8/2022
I'm frustrated and angry that I'm not able to use my OWN WORK, or even VIEW it!
I'm frustrated and angry that I'm not able to use my OWN WORK, or even VIEW it!
Puntos a favor
Loaded quick, and easy to use. But this is NOT why I'm writing this review... The review is for the CONS!
Desventajas
I liked this product until the license expired, THEN I couldn't even access my work, I had to PAY to see MY OWN WORK. They didn't limit the software, they locked you out and away from your work. For this reason I WILL NOT USE this software any longer. I will not have MY WORK held captive by a software producer.
This software is CRAP if this is how they treat their clients who spent a years subscription, only to find all the work they did in a year is no longer accessible.
- Sector: Instituciones religiosas
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
Frustratingly buggy, and bad tech support.
Revisado el 12/4/2021
Easily the most frustrating software that I have to use. I am unfortunately not aware of any other...
Easily the most frustrating software that I have to use. I am unfortunately not aware of any other options in that price range that have the simplicity of interface and the features I need. This software would be great if it worked and if customer support wasn't abysmal.
Puntos a favor
The interface would be great if it worked. At the price, it would be a great value, if it worked.
Desventajas
1. Many, many bugs. In particular, things often move when they shouldn't, and saving your work never works like you expect it to. In particular, if you save a project, via the "save" button, then "save as" another file, the work that was "saved" on the original is lost. They refuse to acknowledge this bug, but, over the phone, they did explain to me how to use templates, which gives a decent workaround for this bug, for me. Which brings me to:
2. When you contact customer support via email they are absurdly unhelpful. The last time I sent a bug report in, I included step by step instructions for reproducing the bug. Every single reply I received had nothing to do with the bug. I continued to ask "could you reproduce this bug on your end?", a question that they never answered once. Bugs are not a thing that customer service seems to be allowed to talk about, which is unfortunate, given how full of bugs this software is.
- Sector: Construcción
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 3.0 /10
Payment Plan a deterrent
Revisado el 4/2/2020
Many of our processes were formalized using Smartdraw, unfortunately we have since moved on.
Many of our processes were formalized using Smartdraw, unfortunately we have since moved on.
Puntos a favor
Great software for flow charts and process maps. Used extensively for 3 years under a one time license.
Desventajas
Was only available for Windows at time of last use, since then it has moved to a subscription, web-based platform which is a significant cost considering other better-value or free softwares that can do the same.
Alternativas consideradas
draw.ioRespuesta de SmartDraw
Hi Simon,
Thank you for the feedback. If it helps, we do still offer SmartDraw for Windows, which is a one time payment with no required ongoing fees in order to use it. That can be found here: https://www.smartdraw.com/buy/ or by visiting smartdraw.com and clicking Buy in the top right.
Anything more, please let us know.
Thank you,
Chris
support@smartdraw.com
800-768-3729
+1 858 225 3300
- Sector: Servicios financieros
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
BizzDesign is the best diagramming tool I've used
Revisado el 31/8/2021
Puntos a favor
This is a heavy duty, feature packed software. Whereas most software with this degree of functionality is usually not intuitive, BizzDesign is. It is incredible for being able to integrated documentation with process flows and diagrams.
Desventajas
The cost is a little high. I think it's worth it overall though.
- Sector: Software informático
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Powerful tool for designing software
Revisado el 25/3/2019
Over-all experience as per my requirements is good and doing my work done easily and fast.
Over-all experience as per my requirements is good and doing my work done easily and fast.
Puntos a favor
Very easy to draw flowcharts.
Easily import and export visio. Available at cheap price and can easily replace visio i believe which is much costlier. One can use its rich library of colours.
Templates help alot to quickly built mocks.
Desventajas
When I used i didn't find multiple user facility.
- Sector: Formación profesional y coaching
- Tamaño de la empresa: Trabajador autónomo
- Software usado Semanalmente durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
I use SmartDraw to prepare visual documents in management area
Revisado el 16/2/2018
communication support and good way to share knowledge with others
communication support and good way to share knowledge with others
Puntos a favor
SmartDraw has tons of images to support visual documentation. It's great way to share knowledge with others using this solution. I use SmartDraw to create: process maps, easy mindmaps, data flows and creative mix of ideas. Sometimes there is good opportunity to export document as image file and put to MS Excel and add contextual values to present bigger picture of business in easy to understand way (complex but easy to see relations).
Desventajas
I'd like to see more options in mindmapping area, to be able to manage task information in advanced way.
- Sector: Administración educativa
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
SmartPurchase
Revisado el 6/2/2020
SmartDraw helps visualize complex concepts in an accessible way.
SmartDraw helps visualize complex concepts in an accessible way.
Puntos a favor
Powerful but easy to use platform with numerous applications across industries.
Desventajas
Complexity - which is a factor of how robust the software is, so it’s not really a criticism.
Respuesta de SmartDraw
Thank you very much for the positive words. If we can help in any way, please do reach out to us. We do not charge for phone or email support.
Thank you,
Chris
support@smartdraw.com
858-225-3300

- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Smart draw is very user friendly, i am able to show others how to do the basics really easily.
Revisado el 18/1/2018
Puntos a favor
Ease of manipulation of floor plans, handy clip arts. User friendly, can move groups of objects together. 3D modeling is something we rarely use, but it was easy to learn to do.
Desventajas
I don't care for the cloud based option and it seems like this is what it is migrating to. I prefer to save copies to my hard drive. I was unable to open previous files unless I upgraded software as well. That isn't right.
- Sector: Ingeniería industrial o mecánica
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
A great software for creating charts
Revisado el 7/1/2023
A great 1 year plus experience using smartdraw for designs and all. Still have some certain...
A great 1 year plus experience using smartdraw for designs and all. Still have some certain features to try out and I will definitely do that from now on
Puntos a favor
First of all, I love the software layout and its design. I usually use smartdraw to create flowcharts, simple electric circuit diagrams.Well designed Inbuilt templates are available for users and tools to help the user design templates from scratch
Desventajas
Although there are some features that I haven't tried yet, the rest are working just fine for me
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
I love doing flow charts, timelines, mind maps, decision trees and other visual presentations.
Revisado el 7/6/2018
Puntos a favor
With SmartDraw, I can create visual documents in an easy way, in addition to streamline the work, smartDraw has templates that come with a library of shapes and symbols, which I can use with just drag them to the worksheet. I can add textures and photos to further improve the document.
Desventajas
-Consume abundant resources, and its installation is so slow that it becomes tedious waiting until fully charged.
- Sector: Restaurantes
- Tamaño de la empresa: 2-10 empleados
- Software usado Otro durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
First time I used to submit a drawing for my business and it took me no time to complete my...
Revisado el 25/7/2018
It saved me a lot of money by not hiring an architect to draw the set up of my restaurant which was...
It saved me a lot of money by not hiring an architect to draw the set up of my restaurant which was one of the first steps to get an approval.
Puntos a favor
Easy to navigate and ease of use. It took me a few clicks and I was able to find all kinds of things I needed to work on my projects. One of the requirements for my business was to submit a blueprint and I was told I need an Architect for that but I was also told that if I can draw and provide details in my drawings, it will be accepted so I purchased SmartDraw although I have no knowledge how to use it. It was easy...really.
Desventajas
It didn't have some of the drawings I needed so I have to improvise. This took me a little time come up with the desired drawing of object I needed; but it still worked.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 6.0 /10
Review of SmartDraw
Revisado el 27/4/2022
Puntos a favor
If I'm being honest, the only thing that I like about SmartDraw is how the org chart looks once completed. It is also great that you can save it as a PDF file afterwards. It has a professional look to it and it is very nice that each tab I have in the system saves as a new page when in PDF format.
Desventajas
When I open the program, it seems as though a new problem arises. Sometimes I cannot copy and paste a section of the org chart, I cannot see all of the tabs I have, or I cannot make any edits. While I do like how the org chart looks, getting to that point is rather frustrating. While I would love to be able to write a good review, I constantly run into issues which takes up a lot of my time.
- Software usado A diario durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
SmartDraw makes it easier than any other app to quickly create professional-quality diagrams.
Revisado el 23/4/2018
Puntos a favor
Helpful Smart Panel feature. Good integration options. It is very Easy to use. It has a desktop and online version that allows you to work in any place, it is very useful. Smart Draw is a very complete application for all types of diagrams that you need.
Desventajas
Weak collaboration features. It is very expensive you asked me. The speed of the online version sometimes fluctuates negatively.
- Sector: Importación y exportación
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great Tool for Simple Drawing
Revisado el 20/7/2021
This software is great for all types of people and professionals.
This software is great for all types of people and professionals.
Puntos a favor
Smart draw allows me to be able to give customers an overhead look of a drawing for our container designs.
Desventajas
Sometimes I wish there was some more customizable floorplans that are preset. That would make it easier for me to not waste time.
- Software usado Otro durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Good alternative to Visio
Revisado el 19/2/2018
Puntos a favor
This is the best alternative to Visio I tried. Very easy to pickup and get started with. Very 'light' and fast to work with.
Desventajas
Wasn't good enough to get me to drop Visio, which to me is still slightly better. I found the licensing hard to manage with multiple users in my office.
- Software usado A diario durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Perfect for my flow chart and flowchart designs
Revisado el 28/4/2018
Puntos a favor
Easy to use.
It has a great variety of modes of modeling adapting to any type of objective that we want to define or design.
Concept maps can be made.
You can create all kinds of graphics that you can then use in your presentations by exporting to PowerPoint.
It has 70 types of visualizations / diagrams, and examples and templates for almost all.
Desventajas
It can be tested without limit for a while, and then its use requires an individual license, although the cost is relatively low.
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
The perfect software for edit and modify with vector tools
Revisado el 8/6/2018
Puntos a favor
This is the best software if you want and need to edit segment of a picture or image, because is pretty easy to use, the tools are very friendly and you can even work a pixel level with the maximum zoom and the results are awesome.
Desventajas
It is a very heavy software and demands many resources of your computer you need a very high speed ram memory and a good video card to get the most of this software.

- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 11-50 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
SmartDraw - Review
Revisado el 10/3/2022
Very happy with overall experience with smartdraw. So never got the chance to think about an...
Very happy with overall experience with smartdraw. So never got the chance to think about an alternative.
Puntos a favor
Its an essential tool especially in IT Field to design network topology. Almost everything is there in templates to make the diagram more presentable and selfexplanatory.
Desventajas
Nothing at the moment as negative. Never changed to any other software for network design drawing.
- Sector: Bienes de consumo
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 5.0 /10
SmartDraw
Revisado el 27/2/2019
Not the best drawing software on the market but decent for simple work
Not the best drawing software on the market but decent for simple work
Puntos a favor
SmartDraw is straightforward and easy to learn.
Desventajas
Advertised as free but is only a free trial. Functionality is limited to simple drawings
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
When I want to work with flowcharts and creating graphics, this is the best app!!
Revisado el 11/5/2018
Puntos a favor
It is an unbeatable visual processor that uses complex algorithms to generate various types of graphics.
This allows you to create flowcharts, other diagrams, calendars, flowcharts, family trees, architectural plans, maps and other types of graphics to make presentations.
It has many templates needed to create items quickly.
It also provides export options to other productivity applications including Adobe Reader, Microsoft Word, Microsoft PowerPoint and Microsoft Excel.
Desventajas
Having a computer with enough processing capacity and memory so that it does not become slow to work in this application because it requires a lot of resources.
- Sector: Automoción
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Mensualmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Flowchart and layout design
Revisado el 16/1/2023
I´ve developed lot of layout study and flowcharts for my company using this simple app!!
I´ve developed lot of layout study and flowcharts for my company using this simple app!!
Puntos a favor
Very easy and simple way to make a layout study oir even trace new process flowcharts diagrams.
Desventajas
Maybe the webapp funcionality, several errors while open and costant shut down.
- Software usado Otro durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Strong tool for creating charts graphs and diagrams
Revisado el 19/10/2017
Puntos a favor
Strong diagramming tool available as a windows downloadable program or as a cloud based service- really useful smart panel feature and good selection of templates and presets.
Desventajas
Could have benefited from exporting in Visio format and not as competitively priced as some other options