Opiniones de SmartDraw

SmartDraw

Herramienta de diagramas para dibujar cualquier tipo de gráfico o diagrama.

Calificación general

4,1 /5
(114)
Relación calidad-precio
3,7/5
Funcionalidades
4,1/5
Facilidad de uso
3,9/5
Asistencia al cliente
3,9/5

84%
de los usuarios recomienda esta aplicación
Ordenar por

114 opiniones

Jessica
Calificación general
  • Sector: Productos cosméticos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Diagramacion de flujo

Revisado el 5/11/2022

Lo utilice por un tiempo para mis estudios y me ayudó mucho ya que era muy profesional en su...

Lo utilice por un tiempo para mis estudios y me ayudó mucho ya que era muy profesional en su desempeño

Puntos a favor

Es un programa com amplia variedad de elementos para la creación de diagramas.

Desventajas

En ocasiones hay problemas con la instalación además de necesitar muchos recursos

Carla
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Reseña SmartDraw

Revisado el 16/11/2022

Puntos a favor

La facilidad para utilizarlo y crear diagramas

Desventajas

Hasta el momento ha cumplido mis expectativas

Usuario verificado
Calificación general
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great platform for simple submittal drawings.

Revisado el 10/1/2018

If you are trying to do small professional projects, or simply create a blueprint of you home,...

If you are trying to do small professional projects, or simply create a blueprint of you home, SmartDraw's ease of use and robust set of options make it the smart choice over competitors.

Puntos a favor

Where this software really shines for our business is its ease of use for submittal drawings when bidding and creating contracts for jobs. It allows us to empower our salesmen to create their own submittals without the expense or training needed for some of the more "professional" suites. This means for smaller projects we do not need to tie up our senior estimators, leaving their time free and better spent with CAD. What this means is that for job cost, we are able to use lower wage employees to perform simpler tasks and not eat into the margins of a job from utilizing higher paid engineers.

Desventajas

It can be a bit finicky in trying to get it to do exactly what you want it to do. Its ease of use sometimes means that you are fighting those very elements that make it easy to make it do what you want it to do. Snap to grids and the like, while toggle-able, provide an annoyance when they should "just work".

Todd
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

They lock you OUT without a subscription

Revisado el 30/8/2022

I'm frustrated and angry that I'm not able to use my OWN WORK, or even VIEW it!

I'm frustrated and angry that I'm not able to use my OWN WORK, or even VIEW it!

Puntos a favor

Loaded quick, and easy to use. But this is NOT why I'm writing this review... The review is for the CONS!

Desventajas

I liked this product until the license expired, THEN I couldn't even access my work, I had to PAY to see MY OWN WORK. They didn't limit the software, they locked you out and away from your work. For this reason I WILL NOT USE this software any longer. I will not have MY WORK held captive by a software producer.

This software is CRAP if this is how they treat their clients who spent a years subscription, only to find all the work they did in a year is no longer accessible.

Mark
Calificación general
  • Sector: Instituciones religiosas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Frustratingly buggy, and bad tech support.

Revisado el 12/4/2021

Easily the most frustrating software that I have to use. I am unfortunately not aware of any other...

Easily the most frustrating software that I have to use. I am unfortunately not aware of any other options in that price range that have the simplicity of interface and the features I need. This software would be great if it worked and if customer support wasn't abysmal.

Puntos a favor

The interface would be great if it worked. At the price, it would be a great value, if it worked.

Desventajas

1. Many, many bugs. In particular, things often move when they shouldn't, and saving your work never works like you expect it to. In particular, if you save a project, via the "save" button, then "save as" another file, the work that was "saved" on the original is lost. They refuse to acknowledge this bug, but, over the phone, they did explain to me how to use templates, which gives a decent workaround for this bug, for me. Which brings me to:
2. When you contact customer support via email they are absurdly unhelpful. The last time I sent a bug report in, I included step by step instructions for reproducing the bug. Every single reply I received had nothing to do with the bug. I continued to ask "could you reproduce this bug on your end?", a question that they never answered once. Bugs are not a thing that customer service seems to be allowed to talk about, which is unfortunate, given how full of bugs this software is.

Simon
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 3.0 /10

Payment Plan a deterrent

Revisado el 4/2/2020

Many of our processes were formalized using Smartdraw, unfortunately we have since moved on.

Many of our processes were formalized using Smartdraw, unfortunately we have since moved on.

Puntos a favor

Great software for flow charts and process maps. Used extensively for 3 years under a one time license.

Desventajas

Was only available for Windows at time of last use, since then it has moved to a subscription, web-based platform which is a significant cost considering other better-value or free softwares that can do the same.

Alternativas consideradas

draw.io

Respuesta de SmartDraw

Hi Simon,

Thank you for the feedback. If it helps, we do still offer SmartDraw for Windows, which is a one time payment with no required ongoing fees in order to use it. That can be found here: https://www.smartdraw.com/buy/ or by visiting smartdraw.com and clicking Buy in the top right.

Anything more, please let us know.

Thank you,
Chris

support@smartdraw.com
800-768-3729
+1 858 225 3300

Usuario verificado
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

BizzDesign is the best diagramming tool I've used

Revisado el 31/8/2021

Puntos a favor

This is a heavy duty, feature packed software. Whereas most software with this degree of functionality is usually not intuitive, BizzDesign is. It is incredible for being able to integrated documentation with process flows and diagrams.

Desventajas

The cost is a little high. I think it's worth it overall though.

Gulshan
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Powerful tool for designing software

Revisado el 25/3/2019

Over-all experience as per my requirements is good and doing my work done easily and fast.

Over-all experience as per my requirements is good and doing my work done easily and fast.

Puntos a favor

Very easy to draw flowcharts.
Easily import and export visio. Available at cheap price and can easily replace visio i believe which is much costlier. One can use its rich library of colours.
Templates help alot to quickly built mocks.

Desventajas

When I used i didn't find multiple user facility.

Wojciech
Calificación general
  • Sector: Formación profesional y coaching
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

I use SmartDraw to prepare visual documents in management area

Revisado el 16/2/2018

communication support and good way to share knowledge with others

communication support and good way to share knowledge with others

Puntos a favor

SmartDraw has tons of images to support visual documentation. It's great way to share knowledge with others using this solution. I use SmartDraw to create: process maps, easy mindmaps, data flows and creative mix of ideas. Sometimes there is good opportunity to export document as image file and put to MS Excel and add contextual values to present bigger picture of business in easy to understand way (complex but easy to see relations).

Desventajas

I'd like to see more options in mindmapping area, to be able to manage task information in advanced way.

Usuario verificado
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

SmartPurchase

Revisado el 6/2/2020

SmartDraw helps visualize complex concepts in an accessible way.

SmartDraw helps visualize complex concepts in an accessible way.

Puntos a favor

Powerful but easy to use platform with numerous applications across industries.

Desventajas

Complexity - which is a factor of how robust the software is, so it’s not really a criticism.

Respuesta de SmartDraw

Thank you very much for the positive words. If we can help in any way, please do reach out to us. We do not charge for phone or email support.
Thank you,
Chris
support@smartdraw.com
858-225-3300

Joely
Calificación general
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Smart draw is very user friendly, i am able to show others how to do the basics really easily.

Revisado el 18/1/2018

Puntos a favor

Ease of manipulation of floor plans, handy clip arts. User friendly, can move groups of objects together. 3D modeling is something we rarely use, but it was easy to learn to do.

Desventajas

I don't care for the cloud based option and it seems like this is what it is migrating to. I prefer to save copies to my hard drive. I was unable to open previous files unless I upgraded software as well. That isn't right.

Christopher
Calificación general
  • Sector: Ingeniería industrial o mecánica
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

A great software for creating charts

Revisado el 7/1/2023

A great 1 year plus experience using smartdraw for designs and all. Still have some certain...

A great 1 year plus experience using smartdraw for designs and all. Still have some certain features to try out and I will definitely do that from now on

Puntos a favor

First of all, I love the software layout and its design. I usually use smartdraw to create flowcharts, simple electric circuit diagrams.Well designed Inbuilt templates are available for users and tools to help the user design templates from scratch

Desventajas

Although there are some features that I haven't tried yet, the rest are working just fine for me

Tania Tamara
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

I love doing flow charts, timelines, mind maps, decision trees and other visual presentations.

Revisado el 7/6/2018

Puntos a favor

With SmartDraw, I can create visual documents in an easy way, in addition to streamline the work, smartDraw has templates that come with a library of shapes and symbols, which I can use with just drag them to the worksheet. I can add textures and photos to further improve the document.

Desventajas

-Consume abundant resources, and its installation is so slow that it becomes tedious waiting until fully charged.

Teresita
Calificación general
  • Sector: Restaurantes
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Otro durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

First time I used to submit a drawing for my business and it took me no time to complete my...

Revisado el 25/7/2018

It saved me a lot of money by not hiring an architect to draw the set up of my restaurant which was...

It saved me a lot of money by not hiring an architect to draw the set up of my restaurant which was one of the first steps to get an approval.

Puntos a favor

Easy to navigate and ease of use. It took me a few clicks and I was able to find all kinds of things I needed to work on my projects. One of the requirements for my business was to submit a blueprint and I was told I need an Architect for that but I was also told that if I can draw and provide details in my drawings, it will be accepted so I purchased SmartDraw although I have no knowledge how to use it. It was easy...really.

Desventajas

It didn't have some of the drawings I needed so I have to improvise. This took me a little time come up with the desired drawing of object I needed; but it still worked.

Ariana
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

Review of SmartDraw

Revisado el 27/4/2022

Puntos a favor

If I'm being honest, the only thing that I like about SmartDraw is how the org chart looks once completed. It is also great that you can save it as a PDF file afterwards. It has a professional look to it and it is very nice that each tab I have in the system saves as a new page when in PDF format.

Desventajas

When I open the program, it seems as though a new problem arises. Sometimes I cannot copy and paste a section of the org chart, I cannot see all of the tabs I have, or I cannot make any edits. While I do like how the org chart looks, getting to that point is rather frustrating. While I would love to be able to write a good review, I constantly run into issues which takes up a lot of my time.

Rickell
Calificación general
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

SmartDraw makes it easier than any other app to quickly create professional-quality diagrams.

Revisado el 23/4/2018

Puntos a favor

Helpful Smart Panel feature. Good integration options. It is very Easy to use. It has a desktop and online version that allows you to work in any place, it is very useful. Smart Draw is a very complete application for all types of diagrams that you need.

Desventajas

Weak collaboration features. It is very expensive you asked me. The speed of the online version sometimes fluctuates negatively.

Jake
Calificación general
  • Sector: Importación y exportación
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Tool for Simple Drawing

Revisado el 20/7/2021

This software is great for all types of people and professionals.

This software is great for all types of people and professionals.

Puntos a favor

Smart draw allows me to be able to give customers an overhead look of a drawing for our container designs.

Desventajas

Sometimes I wish there was some more customizable floorplans that are preset. That would make it easier for me to not waste time.

James
Calificación general
  • Software usado Otro durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Good alternative to Visio

Revisado el 19/2/2018

Puntos a favor

This is the best alternative to Visio I tried. Very easy to pickup and get started with. Very 'light' and fast to work with.

Desventajas

Wasn't good enough to get me to drop Visio, which to me is still slightly better. I found the licensing hard to manage with multiple users in my office.

Juan
Calificación general
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Perfect for my flow chart and flowchart designs

Revisado el 28/4/2018

Puntos a favor

Easy to use.
It has a great variety of modes of modeling adapting to any type of objective that we want to define or design.
Concept maps can be made.
You can create all kinds of graphics that you can then use in your presentations by exporting to PowerPoint.
It has 70 types of visualizations / diagrams, and examples and templates for almost all.

Desventajas

It can be tested without limit for a while, and then its use requires an individual license, although the cost is relatively low.

Teddy
Calificación general
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

The perfect software for edit and modify with vector tools

Revisado el 8/6/2018

Puntos a favor

This is the best software if you want and need to edit segment of a picture or image, because is pretty easy to use, the tools are very friendly and you can even work a pixel level with the maximum zoom and the results are awesome.

Desventajas

It is a very heavy software and demands many resources of your computer you need a very high speed ram memory and a good video card to get the most of this software.

Jebin
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

SmartDraw - Review

Revisado el 10/3/2022

Very happy with overall experience with smartdraw. So never got the chance to think about an...

Very happy with overall experience with smartdraw. So never got the chance to think about an alternative.

Puntos a favor

Its an essential tool especially in IT Field to design network topology. Almost everything is there in templates to make the diagram more presentable and selfexplanatory.

Desventajas

Nothing at the moment as negative. Never changed to any other software for network design drawing.

Brian
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

SmartDraw

Revisado el 27/2/2019

Not the best drawing software on the market but decent for simple work

Not the best drawing software on the market but decent for simple work

Puntos a favor

SmartDraw is straightforward and easy to learn.

Desventajas

Advertised as free but is only a free trial. Functionality is limited to simple drawings

Mercedes
Calificación general
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

When I want to work with flowcharts and creating graphics, this is the best app!!

Revisado el 11/5/2018

Puntos a favor

It is an unbeatable visual processor that uses complex algorithms to generate various types of graphics.
This allows you to create flowcharts, other diagrams, calendars, flowcharts, family trees, architectural plans, maps and other types of graphics to make presentations.
It has many templates needed to create items quickly.
It also provides export options to other productivity applications including Adobe Reader, Microsoft Word, Microsoft PowerPoint and Microsoft Excel.

Desventajas

Having a computer with enough processing capacity and memory so that it does not become slow to work in this application because it requires a lot of resources.

Carlos
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Flowchart and layout design

Revisado el 16/1/2023

I´ve developed lot of layout study and flowcharts for my company using this simple app!!

I´ve developed lot of layout study and flowcharts for my company using this simple app!!

Puntos a favor

Very easy and simple way to make a layout study oir even trace new process flowcharts diagrams.

Desventajas

Maybe the webapp funcionality, several errors while open and costant shut down.

James
Calificación general
  • Software usado Otro durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Strong tool for creating charts graphs and diagrams

Revisado el 19/10/2017

Puntos a favor

Strong diagramming tool available as a windows downloadable program or as a cloud based service- really useful smart panel feature and good selection of templates and presets.

Desventajas

Could have benefited from exporting in Visio format and not as competitively priced as some other options