Opiniones de Rapid Recon

KEEPS IT EASY TO LOCATE ANY UNIT IN OUR INVENTORY, SENDING TO USED CAR MANAGER TO APPROVE RECON AND BACK TO THE SHOP IIN NO TIME!

IT SHOWS US WE NEED MORE TECHS!
SOME REPORTS COULD BE EASIER TO FOLLOW.

I feel that the product is well designed.
I like to be able to leave specific notes for the other departments following me. I also like to be able to track vehicle movements. Also to be able to highlight concerns with a picture.

I feel that the product is well designed but lately it has become frequently unstable under cellular signal even with full bars of signal. When trying to save notes, many times it will have to be pushed twice to finally get it to complete the save. Also when trying to save it may lock up and have to exit the program to reuse.
Is it possible to add a save button for notes? Rather than having to use the add notes tab....I can see it as confusing to some.
Also might it be possible to allow an individual user within an organization to customize there screen for example to setup their order of steps for what they use the most and possibly allow them within their individual programs to blackout steps if they wish? I only use 5 or so steps consistently. But I've accidentally sent cars to the wrong step because there's only so much space to use on a cellphone. I use a Samsung note 20 ultra 5g. There are steps that I will never use and removing or blacking out would save time and eliminate mistakes.
I live and work in upstate NY. 75% of my Rapid recon use is outdoors in the elements. Even though I have my s pen to help navigate, any customization I can perform only saves me time when I'm out in the cold or elements.
Additionally, I'm not an admin. But I see alot of potential issues with select individuals having access to say the notes. Is there a way to limit how much an individual can see?
In our business, salespeople tend to disclose Rapid notes to customers. We use those

The graphs and charts that monitor each step are neat, but dont fully represent the process.

It is one of three software systems that the service department uses for tracking vehicles in the dealership. It is redundant and does not benefit the service department very much. It basically adds several extra steps to the processes that we are already using.

Ability to track vehicles through reconditioning process. Also able to track vehicle for other processes as well. Easy to use and reliable.

Inability to have a vehicle reside in more then one step at a time. It would be nice to be able to set a vehicle for sublet work (windshield replacement for example) but also still have the vehicle in another step such as inspection or detail.

It is the "Bible of Info" for our company and every car that we own. It's my first stop when looking for where a vehicle is

It could look a bit more sleek, but that is not a big deal at all

I love being able to track all the vehicles in real time. To which status and/or department they are in to seeing how quick it moves through the recon process. Also seeing what jobs are completed and the dates helps with warranty issues.

Sometimes the software runs slow if too many people are using it and it takes a while to add jobs or move to another status.

Ease of use
Support
Price
Ability to add / delete steps

Nothing really, everything work as it should

I can see where cars are at if off-site or being worked on. I can see immediately when marked wholesale to set appts at the right time. With a couple of stores in our group it makes checking on the service and body work process simpler.

Sometimes it is challenging to Log in and it can be slow to learn (took months of use to really become familiar). No one provides any training its basically here's your login and hope you can use it type of experience.

I love the ability to locate inventory, and know where each piece of inventory is in the reconditioning process. We share inventory over 5 lots. this a good product for our purposes

data updated with scans only. no real time tracking.

The product is easy to use with minimal issues. It does pretty well for having a lot of users at once

They came out with a gps way to know where the car is at, at our location it is not very accurate at all. I like the attempt though. There are certain things that if you change them it reset a lot of the time clocks that my managers use daily, so it makes it difficult to change those items

I think the best part of Rapid Recon is that people who are new to the software will be able to figure it out in a short amount of time. The buttons and functions were placed in relatively common sense places and it does not take a long time to get accustomed to the software.

This is just the recon department perspective in a car dealership, but customizable buttons that cut down on repeated button clicking would be nice for work flow efficiency.

I really enjoy the step by step function of this process. It makes it very simple to see where every vehicle is in the process and to communicate with everyone involved.

The software reporting is not very customizable. We have multiple stores using the system and it is hard to delineate the ADR and that kind of thing for the different stores as it only shows the one store at the top of the page. It is also not necessarily a true average time as there are multiple steps that could change this window.

THE APPLICATION IS EASY TO USE AND TRACK ALL OF YOUR RECON INVENTORY. IT IS GREAT TO BE ABLE TO REACH BACK INTO THE ARCHIVES TO SEE WHAT THE ORIGINAL INSPECTION WAS ON PAST VEHICLES. AND BEING ABLE TO SEE THE TRACKS OF WHO DID WHAT IN THE APPLICATION IS GREAT.

WITH THE LATEST UPDATE, SOME OF THE FEATURES HAVE MOVED AROUND A LITTLE AND IT IS NOT AS EASY TO SEE ON ONE SCREEN WITHOUT SCROLLING TO GET THE FULL PICTURE.

Adding Rapid recon was the best thing I could have done for my used car department. We were using internal emails back and forth for recon estimates. This old way of doing things didn't allow me to visually see the time and money it was costing me to manage my inventory. Rapid recon guides you and shows you how to improve your department in everyway!

Nothing I can think of that I would change

Ease of use between all departments. Every member of our team is accountable for specific processes of the operation. We use daily with little to no issues.

Stocking new inventory could be easier at times

Easy to use, keep track of inventory so salespeople can see where the vehicle is located. Estimating system is very good. Notes can be made for all to see. its an app, so you can use everywhere. Reports make it easy to track where bottlenecks are.

nothing, new features make it even better

This software makes me incredibly organized. I know where my cars are at in each step, how far along in each step they are and how many days they have been in a certain step. Without this software my job would be a lot harder! I have recommended this software to other stores in my dealer group and they are all extremely happy with it.

not a lot. everything is easy to use and figure out

it allows my whole team to know exactly which stage a vehicle is in.

Minor issue: When I look at a vehicle to find out status and want to look and the next vehicle, i will hit the search icon and type in the stk#. I'll do that to several vehicles and before I know it I will have 10 tabs open.
It's not hard to close but I've never had a situation where I needed to have several tabs open at the same time.

The ease with which I can keep an eye on the inventory flow for our used vehicles. At busy times we have 30-40 vehicles in the various reconditioning stages and this app helps us keep track that nothing slips through the cracks.

There was an issue where Frontline vehicles would occasionally get bumped out of the active part of the app even though the vehicle was still in our inventory. However, it is possible that issue has been addressed as I have not noticed it of late.

It helps everyone in the company know exactly who has the car and what step of the recon process it's in.

When we change location we have to log back in, and sometimes it doesn't change.