--- description: Busca información actualizada sobre CDK Global. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara CDK Global con productos similares hasta encontrar la opción adecuada. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: CDK Global: precios, funciones y opiniones | GetApp España 2026 --- Breadcrumb: [Inicio](/) > [Programa CRM](/directory/230/crm/software) > [CDK Global](/software/2047704/cdk-global) # CDK Global Canonical: https://www.getapp.es/software/2047704/cdk-global Página: 1 de 10\ Siguiente: [Página siguiente](https://www.getapp.es/software/2047704/cdk-global?page=2) > CDK Drive es un software de gestión de concesionarios de automóviles que ha sido diseñado para ayudar a las empresas de este sector a gestionar sus operaciones de concesionarios, ventas, inventario, arrendamiento y cumplimiento normativo. La plataforma habilita a los administradores a realizar un seguimiento de los pedidos, generar manifiestos de envío, obtener información sobre los informes de rendimiento e identificar nuevas oportunidades de negocios; todo en un panel centralizado. > > Veredicto: 207 usuarios lo han valorado con **4.1/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.1/5** | 207 Opiniones | | Facilidad de uso | 4.0/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.0/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.0/5 | Basado en las opiniones generales | | Funcionalidades | 4.1/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: CDK Global - **Constitución**: 1974 ## Contexto comercial - **Público objetivo**: 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: francés, inglés - **Países disponibles**: Canadá, Estados Unidos ## Funcionalidades - Base de datos de contactos - Concesionario de automóviles - Concesionario de segunda mano - Contabilidad - Creación de informes/análisis - Departamento de atención al cliente - Gestión de clientes potenciales - Gestión de contactos - Gestión de documentos - Gestión de inventarios - Gestión de ventas al por menor - Gestión financiera - Para concesionarios de automóviles - Previsión - Seguimiento de arrendamientos - Seguimiento de interacciones ## Opciones de asistencia - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Programa CRM](https://www.getapp.es/directory/230/crm/software) ## Categorías relacionadas - [Programa CRM](https://www.getapp.es/directory/230/crm/software) - [Software para concesionarios](https://www.getapp.es/directory/201/auto-dealers/software) - [Software de contabilidad para concesionarios](https://www.getapp.es/directory/1361/auto-dealer-accounting/software) ## Alternativas 1. [Carsforsale.com](https://www.getapp.es/software/115591/carsforsale) — 4.6/5 (2363 reviews) 2. [AutoManager](https://www.getapp.es/software/2049810/deskmanager) — 4.9/5 (238 reviews) 3. [DealerCenter](https://www.getapp.es/software/110575/dealercenter) — 4.9/5 (1480 reviews) 4. [AutoRaptor CRM](https://www.getapp.es/software/116691/autoraptor-crm) — 4.6/5 (273 reviews) 5. [Dealertrack DMS](https://www.getapp.es/software/91401/dealer-management-solutions) — 4.4/5 (116 reviews) ## Opiniones ### "Nice System Overall" — 5.0/5 > **Angela Bowder -** | *1 de agosto de 2018* | Automoción | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Very easy crm to use. Training is great. > > **Desventajas**: Like anything else, need to hold people accountable to input data, cross off tasks, read reports. Lot of little errors and the mobile app is something to be desired. > > We have been with eLead over 2 years and very happy with how the system has helped us. Look forward to how they continually evolve. ----- ### "The Best CRM is the One You Actually Utilize" — 5.0/5 > **Usuario verificado** | *30 de julio de 2021* | Automoción | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I like that I can have more than 1 customer record open at once. I like that it is web-based. I like the ability to customize every process as needed. The email campaign setup is easy. > > **Desventajas**: Customer service is nonexistent. I'm unable to customize the workflow myself - Elead must do it but elead rarely returns calls. I had to send a cancelation email to get a response after months of trying. > > I like it. It is easy to use. I would recommend for a company that won't need much support from Elead. ----- ### "Decent software just not recommended for a service center" — 3.0/5 > **Danny** | *10 de enero de 2023* | Transporte/transporte en camión/ferrocarril | Valoración de la recomendación: 6.0/10 > > **Puntos a favor**: I really like the financial side and tracking of the company financials within the program. They do a very good job at this software does a good job with the dealership sales side that seems to be where they spend most of their effort making it right > > **Desventajas**: This software does not have a proper scheduler that functions for a service center. This software does not have a good functionality of a service department scheduling of technicians might as well be nonexistent. This company does not do a very good job at customer service and knowledgeable staff. > > The financial and dealership side is the only value that we found in this program. We are not happy with what they promised us as far as for our service department and they don’t seem interested in solving their issues anytime soon. ----- ### "Best CRM in the industry" — 4.0/5 > **Usuario verificado** | *7 de agosto de 2018* | Automoción | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It functions as you'd expect and it's highly customizable. > > **Desventajas**: There are a lot of antiquated functions that accomplish the same goal which makes limiting user access a pain to manage because there are so many loopholes to dodge accountability. It needs more active-management capabilities instead of relying on manual reports i.e., pop-ups for Manager to Review approvals. > > Great company, great people, best CRM in the industry. ----- ### "A Robust System" — 4.0/5 > **Usuario verificado** | *18 de diciembre de 2018* | Automoción | Valoración de la recomendación: 7.0/10 > > **Puntos a favor**: I specifically like case management section in DealerSuite, I can quickly search all of my open cases by a specific date range, or just all of my cases since I started using the software. Additionally, once you click on a case to review it, CDK does a great job of neatly organizing the case notes in a manner that creates a simple environment that is easy to read. Their support is extremely helpful and everyone I have worked with their truly seems to want to help resolve your issue, and also recommend more efficient ways at tackling tasks in the system. > > **Desventajas**: The only difficulty I have with this software is that it is only accessible via Internet Explorer. As an employee of a company that uses Mac products exclusively, this presents a large problem as Internet Explorer is not available to Mac users, so I have to use a 3rd party application that runs through Chrome and immitates IE. I would have no complaints whatsoever if CDK was able to make their software usable on Chrome\! > > I use CDK Global on a weekly basis to support my customers, and I have found that it is the most user friendly tool out of its competition. ----- Página: 1 de 10\ Siguiente: [Página siguiente](https://www.getapp.es/software/2047704/cdk-global?page=2) ## Enlaces - [Ver en GetApp](https://www.getapp.es/software/2047704/cdk-global) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Datos estructurados