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461 opiniones

- Sector: Marketing y publicidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Prueba gratis
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
A pesar del precio, la calidad del software hace que la inversión merezca realmente la pena
Revisado el 26/4/2023
En general, me ha parecido una opción magnífica para empresas de todos los tamaños para gestionar...
En general, me ha parecido una opción magnífica para empresas de todos los tamaños para gestionar las relaciones con sus clientes, automatizar los procesos de ventas y marketing, y mejorar la eficiencia en general de la gestión de los clientes.
Puntos a favor
Sin duda alguna, las enormes posibilidades de personalización de la herramienta, así como su enorme facilidad de uso
Desventajas
La versión gratuita es quizás excesivamente limitada, se intuye todo su potencial, pero sería interesante poder probar más cosas de la herramienta

- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Semanalmente durante Prueba gratis
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Bueno
Revisado el 26/12/2022
Muy buena y recomendable facilita el trabajo diario
Muy buena y recomendable facilita el trabajo diario
Puntos a favor
Su capacidad de gestion de contactos y su seguridad
Desventajas
Algun manual de uso para persnas inexpertas

- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Easy to use CRM
Revisado el 11/7/2018
If nothing else the audibility of customer interactions, this allows us to see any \ all communicati...
If nothing else the audibility of customer interactions, this allows us to see any \ all communications with the customer.
Puntos a favor
Only pay for the functionality you need. Some other CRM's include marketing, systems management, financials, etc. but if you don't need them don't buy them.
Its a very easy system for users to pick up, comprised of a core architecture:
Customers \ Companies = Accounts
Contacts = the customers name, email, telephone
Tasks = To Do list
Activities = records the history of what you've done with that customer
Opportunties = Won or lost sales records
Then there's the reporting, where anything you put into Really Simple Systems can be interrogated, not just the content of certain restricted fields.
Desventajas
We're looking to do some integration and other CRM platforms easily allow this through API services, such as IFTTT or Zapier, Really Simple Systems only provide an API. You can of course code this into whatever you want, but will require time.
- Sector: Administración educativa
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Support is Amazing
Revisado el 1/7/2020
Really Simple Systems CRM has easy search features which I really need and I can customise these...
Really Simple Systems CRM has easy search features which I really need and I can customise these which is an added bonus. Most of all it is the customer support that is the game changer. [SENSITIVE CONTENT HIDDEN] has been so helpful. I am only a small business start up and [SENSITIVE CONTENT HIDDEN] as gone over and above with helping me set up my CRM to suit the business needs. It has really taken the stress out of it all and I cant thank him enough for all of the fantastic advise and fast response to my questions.
Puntos a favor
Being able to customise was really good feature.
Desventajas
I wish there was a Contacts and Accounts upload template.
Alternativas consideradas
HubSpot CRMRazones para cambiar a Really Simple Systems CRM
It was easier to navigate and has the customisation I was looking for. But really the number one reason was the customer service I received from [SENSITIVE CONTENT HIDDEN].Respuesta de Really Simple Systems
Kelly,
Thank you for your review of Really Simple Systems and I will feedback to the team. I will also look to design an upload template!
Best regards
Helen Armour
Marketing Manager
- Sector: Edición
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Reliable CRM system
Revisado el 30/3/2022
In the early days customer support in setting up was fantastic. Because it was so personal and...
In the early days customer support in setting up was fantastic. Because it was so personal and speedy and effective I've not had to check in with customer support for years. That was a great customer investment from RSS and has insured I've remained a loyal and low-maintenance customer.
Puntos a favor
I've used RSS for years and it's the cornerstone of our business in terms of contacts and business management. As we're a consultancy having individual files for each client is vital so we can track their progress and writer development.
Desventajas
That we can't search key words to bring up a file. For instance, if I can remember a title of a book but not the author's name, or I met someone at a trade fair - so I have some context - but I can't remember who, or I've worked on book genres with some agents (so it could bring up several files) it would be a game changer if I could just type in key words and it would search through the files in activities and bring up the files rather than just being able to search source, name or email. This is the greatest limiter for me.
- Sector: Formación profesional y coaching
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 6-12 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
One of the best CRM tools out there!
Revisado el 30/3/2022
I really like it's simplicity.
I really like it's simplicity.
Puntos a favor
Really Simple Systems was recommended to me by one of my clients and having used Hubspot and Soffront before I found it really easy and straightforward to use. The layout is intuitive and it doesn't need much explanation to get to grips with the features of the software.
Desventajas
Would be great to have an extra page for the accounts that have bought, so they can leave the pipeline and it just leaves the prospects on the accounts page.
- Sector: Servicios para instalaciones
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
A good product
Revisado el 28/3/2022
Like I say we are a growing SME business so we find really simple systems is ideal to develop a...
Like I say we are a growing SME business so we find really simple systems is ideal to develop a system to manage our customer relations and to develop new customers.
Over all it has been a rewarding experience to use then product.
Puntos a favor
It is very easy to get to grips with compared to the likes of Hubspot. We are a new company so are just starting to grow and organize our client list.
We find the email advertising features for the emails really good and we have produced some good quality results using the system.
Desventajas
we have not used it long enough to be really critical and any issues we have had support has sorted really quickly
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Lives up to its name
Revisado el 11/4/2022
Fantastic account and support team and great product.
Fantastic account and support team and great product.
Puntos a favor
Love the simple, intuitiveness of the user interface and benefit greatly from all the custom configuration options available.
Desventajas
Would like a bit more flexibility with selections of data sources available to create custom reports.
Razones para cambiar a Really Simple Systems CRM
Intuitive user interface, flexible and easy self-serve customizations, HIPAA compliance, and good price- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Does what it says on the tin
Revisado el 12/4/2023
Generally like it and recommend it to clieents as a starter.
Generally like it and recommend it to clieents as a starter.
Puntos a favor
Simple to learn and use on a daily basis
Desventajas
1. Inability (due to how set up) to pull a rteport with all account and contact details together.2. Delete and Edit Buttons should be the other way round - why have delete as a first option? Mostly I would be editing not deleting....3. When aditng a new account, the Vomments Box could be long and thin not short and fat - it pushes the page off the screen unnecessarily - and there is nothing else preventing this length of box...4. Recent price change has made one client want to change product...
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
The best CRM for small organisation. Upgrade to full Marketing and Enterprise versions.
Revisado el 10/5/2023
Before having the CRM (when i took over) we had 100's of Excel sheets and 1,000s of duplicates.
Before having the CRM (when i took over) we had 100's of Excel sheets and 1,000s of duplicates.
Puntos a favor
The way I can upgarde to Enterpise without having to have 20 or 50 staff.
Desventajas
I have never mastered Zapier, so connects with other systems (WordPress, Event Espresso, WPForms)
- Sector: Construcción
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Essential Tool
Revisado el 10/5/2023
setting and diarying of tasks is so striaghtforward
setting and diarying of tasks is so striaghtforward
Puntos a favor
the tracking of communication is so easy to use
Desventajas
unable to use a contact in more than one account

- Sector: Marketing y publicidad
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Ideal SMB CRM
Revisado el 2/3/2023
Puntos a favor
The quality of customer service is outstanding, and they can assist in tailoring your reports and fields to your needs usually within a day. This is particularly beneficial for small and medium-sized businesses where staff often have to multitask.
Desventajas
The feature that enables linked accounts is somewhat perplexing. However, considering the benefits and support provided by the product, it surpasses this issue by a significant margin.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Does just what it promises, quickly and cheaply. Very easy to learn and good training too.
Revisado el 21/6/2016
As a micro business owner, I have to do everything from developing to sales and marketing, and I...
As a micro business owner, I have to do everything from developing to sales and marketing, and I suspect like many geek-run businesses like mine, I love the first part and loathe the latter.
I'd found a few tools that do a limited number of things very well and help my business in other ways, like Trello, Toggl, gmail and so on, but I was struggling to find a CRM equivalent.
I'd tried a few SAAS cloud solutions that would have been overpriced, and I tried installing a couple of open source solutions like SuiteCRM which proved to be way over the top and bloated for my needs.
Finally I hit upon RSS CRM and we were the perfect match.
I went to their first user conference earlier in 2016, and what impressed me greatly was not only how good and enthusiastic the CEO and his staff were, but also the other customers.
I'd already experienced support via both phone and email (even though I was on the free plan at the time), and it was nice to actually meet the team for real, and know that they aren't outsourced from some sweatshop in a distant place. It's a UK company with a "proper" UK phone number, although there are support offices in other countries too, to account for the timezones which is good.
Puntos a favor
The freemium model is enough to get anyone new to CRM started quickly.
It's all "pay as you go", and you can bolt features on as needed. I wanted something that tells me what, when and how I did something, to whom and when, what the outcome was, and will then nag me to do the next thing.
And, for me, RSS does all that perfectly.
They also run free webinars which are also recorded in case you can't make it on the day. These are worth watching - I found I was missing several tricks and now get even more out of the system. I'm particularly impressed with the email integration which saves the whole endless copying and pasting debacle. It really is simple, but perfect at what it does.
Desventajas
All of that said, yes, the interface does look a little tired. However, I've seen the new version which should be launched by late summer 2016 and it's really impressive.
They've rewritten it with a responsive interface which works much better than the current version on a mobile.
Because the underlying functionality won't be changing significantly, they're going to let users initially choose whether to be "early adopters" of the new interface, which is a nice touch as change sometimes scares people!
- Sector: Capital riesgo y capital privado
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
The Best CRM System Out There!
Revisado el 10/12/2020
Excellent!
Excellent!
Puntos a favor
Ease of use is very important to our organisation and RSS CRM scores very high in this regard. The system is also very intuitive to setup and edit on an as neede basis. The marketing and sales funnel tools are really helpful to the entire team.
Desventajas
Maybe the email integration could have been designed a little better and easier to use.
- Sector: Consultoría de gestión
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
I think it is absolute quality and value for money, and easy to use
Revisado el 17/3/2021
I think they are an impressive team with a great product.. As I said, they got all the core...
I think they are an impressive team with a great product.. As I said, they got all the core elements right to make it a fantastic choice, especially for the SME market..
Puntos a favor
Superb CRM for doing the basics really well and giving you a lot of power for your pounds/Dollars. Support is quick and efficient, I have set up, integrated and modified and added data to an account and had it up and running inside 48 hours... How's that for ease of use!!
Desventajas
having sat here trying to think that one out, I don't have a con... or at least I haven't found one yet!
- Sector: Práctica médica
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent relational database
Revisado el 21/11/2019
We have found it invaluable that we have been able to transpose information previously held on our...
We have found it invaluable that we have been able to transpose information previously held on our own systems or within our heads on to the CRM. with the information that we are now recording in one place and the subsequent reporting that this facilitates, we have been able to glean valuable insights into various areas of our business. It has also allowed us an overview of business performance
Puntos a favor
We have valued the ability to build our own accounts screen so that we are able to record and report on areas specifically relevant to our business. The reporting function has been game changing for us, providing new insights into our client base and referral activities. The software is so easy to use which has made embedding it into our operational practices an easy task. The ability to link accounts has proved very useful too.
Desventajas
We would value further fields on the accounts screen so that we can increase our use of the reporting function.
- Sector: Dispositivos médicos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Really Simple Systems Review
Revisado el 3/11/2021
Overall I like the software to manage my territory and keep track of my activity. Just with the...
Overall I like the software to manage my territory and keep track of my activity. Just with the system would track with our quickbooks and there was an app for phones.
Puntos a favor
I like how simple the formatting is. Easy to search accounts and create reports.
Desventajas
Quickbooks does not link to the CRM so we cannot track sales automatically. There is also not an app for RSS so can only access from a computer. Hard to use iphone broswer.
Razones para cambiar a Really Simple Systems CRM
Cheaper than other softwares.- Sector: Servicios financieros
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Their software is great for my small business
Revisado el 8/12/2021
Puntos a favor
I dealt with [SENSITIVE CONTENT] who was very helpful in the initial setup phase.
I have used it to adapt the paretto 80/20 theory across my client data base and also as a
time management saver and priority task planner.
Also use for billing follow ups and rating of clients according to my paretto rating theory!
Really Simple Systems was the last package i came across as all others i viewed did not have
the user friendly style of RSS.
Need to improve on how i use the reporting section but hope that comes with ongoing use of
the site.
With out doubt one of the best software packages i have ever used and also very cost effective
to implement . It has made my business more efficient and profitable too.
Desventajas
Nothing to note during my initial setup.
- Sector: Servicios financieros
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Review of RSS
Revisado el 30/3/2022
Overall a really good service; we are aware that there are more complex systems available - for a...
Overall a really good service; we are aware that there are more complex systems available - for a lot more money - but our needs are quite simple and this platform fulfills our needs for this point in time.
Puntos a favor
We didn't really know what we wanted when we implemented RSS other than an easy to use database for all prospects and clients. And that is exactly what was delivered. The support guys have been fantastic at working with me to tweak the fields and make this fit for purpose for a business that sells a service rather than products. The report function is easy to use, and the marketing suite is ok but I dont use it enough to feel overly confident in my abilities. I have to relearn every time I use it.
Desventajas
It would be great if we could email from within the software.
- Sector: Comercio minorista
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Really Simple is really simple. Which is really ideal!
Revisado el 18/11/2016
As the owner, the manager, the sales rep, the customer service rep, in charge of returns, customer...
As the owner, the manager, the sales rep, the customer service rep, in charge of returns, customer issues, I am the definition of jack of all trades. My business is just starting, but I realized it doesn't mean its not worthy of using quality software to help me save a few minutes here and a few minutes there. I was hesitant at first to go with any software because I kept saying to myself who needs management software when you are the only employee! But after getting some serial numbers mixed up with customers names one time... That was it! I needed help running my online business. I tried several different products. Started out using Team Viewer but then about fell out of my chair at the price. Used a Live Chat program for a while. But I cant always be at a desk waiting for that customer to hit the chat button. Then other CRM's were so bloated with stuff that just didn't make sense to my business. Then I spotted Really Simple Systems. The name is what got my foot in the door. I figured heck lets give it a try. So glad I did!
Puntos a favor
Has just enough information that its not redundant. I love the pay as you go approach. Instead of bogging us down with several hundred dollars worth of software we may never use, or even worse free versions that don't cover enough services to make you want to start using their products at all! I wanted a product that tells me what happened, when and how I did something, to whom and when, what the outcome was, and will then continue to bug me if I haven't done it yet.
Desventajas
Would like to see more third party integrations. Now days it seems like almost every app, software, smart phone, computer, tablet, printer, etc connect to each other somehow.
- Sector: Organización de eventos
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Fantastic, customer focused support
Revisado el 18/4/2019
Puntos a favor
By far the best part about RSS is the team - they're very focused on helping us with what we want and looking at creative ways to get the job done. We've worked very closely with them over the years on a number of projects, and they're by far one of the best software teams I've worked with.
The system is simple (surprise!) and it's never taken long for us to train new staff on it.
Desventajas
The upgrade to version 5 took quite a while, however has been much needed and the new software has been regularly updated - far more regularly than previously, so the wait was worth it. There are a few times that we've needed a bit more complexity than the system offers - however the team have been good at exploring different ways to approach what we want.
- Sector: Entretenimiento
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
Works Well For Us
Revisado el 16/11/2022
Our overall experience has been great and we recommend the software. The pricing is acceptable. If...
Our overall experience has been great and we recommend the software. The pricing is acceptable. If the pricing were to go up, we might seriously consider other alternatives. But for now, at this price structure, we will be sticking with Really Simple Systems indefinitely. It’s suiting our purposes.
Puntos a favor
This software is pretty intuitive. They have decent tutorials. The custom fields are an excellent feature that are basically a deal breaker if they were not available.
Desventajas
We would like to be able to list only certain types of accounts. Instead, it always lists all of them. Maybe we are not seeing how to do it. It allows you to list by account alphabetically, which is helpful, but it would be nice if you were working on one set of accounts to be able to stay focused only on that one rather than having to scroll to that group each time.
- Sector: Bibliotecas
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
I have used other CRM software and RSS is all you need, it is simple but useful and to the...
Revisado el 7/12/2016
Their Customer support is the best. I send an email and they respond quickly. I thought as a UK...
Their Customer support is the best. I send an email and they respond quickly. I thought as a UK company, getting a response to a request would be the next day at best since I'm on the west coast. Some things are easy and I say Duh, but some are complex and you get the same excellent service. It is easy to do marketing campaigns, it is easy to change fields and add drop downs. You should think things out before moving forward but know that you can change a field. The flexibility is great. And there is also online help, videos, and webinars. It is simple to use and understand.
Puntos a favor
It really is simple. Reports are easy to run. I've used other CRM's and the reporting can be very confusing. It is not over done. It is a CRM, not trying to run your inventory or production from this software. You can pick it up on your smartphone and tablet, which is helpful for on the road sales folks. Quick support answers are always helpful.
Desventajas
The limit of the 20 fields.

- Sector: Software informático
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Perfectly suited to us as a small business
Revisado el 22/8/2019
We use really simple sytems CRM for managing our client accounts and tracking opportunities for new...
We use really simple sytems CRM for managing our client accounts and tracking opportunities for new sales. It works excellently and our team are very pleased with it
Puntos a favor
Really Simple Systems CRM works brilliantly for our business as it's quite to use and setup, but still has all the features we need. On the rare occasions when we've had to the use the support service the team have been very respoonsive
Desventajas
The ability to merge duplicate organisations would be very useful; instead you have to delete one and update the other
Alternativas consideradas
Salesforce Sales CloudRazones para cambiar a Really Simple Systems CRM
Price and simplicity- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Brilliant service and flexible system.
Revisado el 22/12/2020
Managing our client database and recording enquiries into our service. Really simple to use...
Managing our client database and recording enquiries into our service. Really simple to use reporting.
Puntos a favor
This is software that is not designed for our business; however despite this we were able to tailor parts of the system to help us move from paper based files to managing an electronic system. The service from RSS has been outstanding and they help to provide solutions and alternatives quickly and as best as they can.
Desventajas
As it wasn't designed for Social Care use, there are functionality and data protection issues that have resulted in us moving to a specifically designed system.