Opiniones de Adit

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82 opiniones

- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
5 Stars for a truly collaborative marking partner
Revisado el 28/9/2021
Puntos a favor
I love that I have a dedicated account manager and team that is super responsive and collaborative. The offerings are always expanding with new features and capabilities… and without any add on costs! I think Adit must have plans to take over the market space for all things dental. It’s such a great way to simplify what could be contracts and systems from a large number of vendors.
Desventajas
Sometimes the newest features are a little rough around the edges at first release, but I so much appreciate the continuous new stuff they keep doing. And, they keep refining everything so the rough edges get smoothed out quickly.
Respuesta de Adit
Hi Glenn,
Wow, you blew us away with your review! Thank you for taking the time to leave us such detailed feedback.
You caught us, we do have plans to take over! Your support and the backing of all of our wonderful clients makes it possible! We take all feedback to the table to constantly keep expanding and refining our product and services.
We've officially launched 6 new modules and 25+ features in 2021 alone and there's more in store for 2022. Thank you for your continued support as we continue to build the #1 Dental Practice Management Software on the market.
- Sector: Práctica médica
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Dental office appoontment confirmation and scheduling
Revisado el 4/10/2023
It's been a great asset to the office. Was a good replacement for the old system.
It's been a great asset to the office. Was a good replacement for the old system.
Puntos a favor
The app is the best feature. We can send out review requests automatically.
Desventajas
Nothing really missing. Some of the customer service reps are difficult to understand.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 1.0 /10
close to 5 months and the website in not done. I spent a lot of time to instruct the people...
Revisado el 20/3/2023
Delay in starting the website,
Delay in starting the website,
Puntos a favor
It seemed to be a good company from advertisement
Desventajas
Delay, delay, delay and not doing what is requested to be done or what is listed in the contract
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Should have started with Adit sooner
Revisado el 8/9/2023
Everybody has been helpful, knowledgeable and solves our issues.
Everybody has been helpful, knowledgeable and solves our issues.
Puntos a favor
Technology features that integrate with our current software. Ease of patient registration which saves time of our front desk. Great support team.
Desventajas
All the features are not active yet. They are still new with the technology bundle, but they are constantly enhancing the service, but its not all there yet.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Adit Review
Revisado el 19/6/2023
Puntos a favor
Very Friendly Service. Excellent results. Integration with practice management software was seamless. Would highly recommend.
Desventajas
Practice SEO dashboard to monitor monthly progress feature is missing.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Adit
Revisado el 5/4/2023
Puntos a favor
Adit has been a great addition to our office. We use on a daily basis for confirmations as well as messaging with patients. We find the ease of communication to be very helpful. It is nice to have someone working on our patient portal to be sure it matches our online profile within Google. Customer Support has been great, anytime I have a question they are quick to respond.
Desventajas
Adit is still new and coming up with new features and designs. They have a lot of reports for office productivity but you cant print them. There is room for improvement in ease of use and transportability among the platform and our dental software.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Financial Coordinator
Revisado el 21/8/2023
Great
Great
Puntos a favor
help desk, they were very helpful each time I've called
Desventajas
no comment, I have not work with adit long enough to answer
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
great seervice
Revisado el 28/3/2023
Puntos a favor
They offer a ton of features to make it easy to communicate with patients
Desventajas
There is not much to not like. I don't have any complaints
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Amazing Technology/Good dental software for office management/ Excellent tech.
Revisado el 6/4/2023
[sensitive content hidden] are very helpful !
[sensitive content hidden] are very helpful !
Puntos a favor
Adit has been a major help to our organization and growth. The software and team have been essential in helping us make better decisions and work together as a team. We're grateful for their help and are constantly amazed at how well we function without them.
Desventajas
Team is always a few step ahead of the tech and updates. Nothing really that we don’t like!
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
User friendly platform
Revisado el 28/3/2023
Adit has allowed us to have a greater digital footprint and made it easier to attract patients to...
Adit has allowed us to have a greater digital footprint and made it easier to attract patients to our practice.
Puntos a favor
Platform offers users a multitude of features that are easy to use, deploy and that help manage their appointments and patients.
Desventajas
Not fully integrated with our scheduling software, which prevents us from using all of the features that are included.
- Sector: Práctica médica
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Platform
Revisado el 28/3/2023
Puntos a favor
On the day to day [sensitive content hidden] is helpful and useful for both employees and patients. The user friendly software makes it less intimidating than most. The desktop popups and the application are easy to navigate.
Desventajas
More options for mass texting for specific appointment reminders.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Consultant using Adit in multiple locations
Revisado el 21/3/2023
Very satisfied with the services.
Very satisfied with the services.
Puntos a favor
The integration of marketing, patient communication, phone system and the analytics all under one platform is amazing.
Desventajas
Communicating with support and direct access to high level managers.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Great software for dental office
Revisado el 9/3/2023
We used to have a different software that we used only for appointment reminders and confirmations....
We used to have a different software that we used only for appointment reminders and confirmations. With Covid and the use of patient screening forms, ADIT was able to combine the functionality of the previous software with additional features.
Puntos a favor
Appointment reminders and medical forms. Connected with PMS for automatic notifications.
Desventajas
Synching with PMS can be slow sometimes.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great customer services
Revisado el 22/3/2023
Puntos a favor
Quick response, and great customer service.
Desventajas
We are still trying to implement more tolls in our day to day work flow
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
5 stars
Revisado el 14/2/2023
Puntos a favor
Easy to use, one platform and customer support is amazing.
Desventajas
So far, nothing negative to report on this product
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Adit review
Revisado el 23/10/2021
Adit has addressed my issues promptly. Every time I file a bug report, I am contacted by a Team...
Adit has addressed my issues promptly. Every time I file a bug report, I am contacted by a Team member and my concern are addressed immediately.
Puntos a favor
Consistent Reliability and functionality e.g. Online appointment and Text Messaging. Adit is consistently working hard to introduce new features for the customer. Very reliable in tracking phone calls and request for appointment
Desventajas
Text Messaging should be enhanced to match SolutionReach & Lighthouse feature set.
Respuesta de Adit
Hi Sohail,
Thanks for taking the time to leave us such a detailed review! It's been a pleasure to serve you over the past 2 years.
Consistency, reliability and functionality are three major pillars of our company and it's reassuring to know that they are also the reasons why you continue to trust us with your practice.
Thanks to your support and our team's hard work, we launched 6 new modules and over 25 new features/enhancements in 2021 and there's more to come next year!
We've relayed your text messaging feedback to our Product team and they would like to hear more from you about how you think this feature can be enhanced. If you could send some details to product@adit.com we'd love to collaborate with you on this.
Thanks for continuing to choose Adit!
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Adit review 1
Revisado el 15/2/2023
Eliminates a lot of phone calls and customer contact
Eliminates a lot of phone calls and customer contact
Puntos a favor
Easy to use and has a mobile app that we can use on our phone
Desventajas
I wish I was more proficient using adit. We are currently watching training videos which are very helpful.
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Tech support
Revisado el 11/11/2021
Fantastic- they’re professional and responsive and their tech support is top notch and bundled with...
Fantastic- they’re professional and responsive and their tech support is top notch and bundled with the marketing package
Puntos a favor
Appointment reminders, google review help
Desventajas
Only thing is possibly social media management, however it’s difficult as social media is so personal
Respuesta de Adit
Hi Erin,
Thanks for leaving us your feedback!
Our Tech Support team wanted us to thank you for your kind words!
It's also good to know that appointment reminders and reviews are helpful for you.
As for social media, you're right, it can be tricky to manage because it's always changing but our experts have always found a way get results. We would love to know more about your specific challenges. Would you mind sending us some more details related to your unique experience so we can find a way to make it easier?
Emailing support@adit.com would be the best way to relay the info.
Thank you!
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Adit is amazing for our marketing and lead generation
Revisado el 3/10/2021
We love Adit! Easy to use and great customer service!
We love Adit! Easy to use and great customer service!
Puntos a favor
We love the prompt customer service Adit offers as well as helping us to stand out as leaders in health care in our community.
Desventajas
It didn’t integrate with our software which is why we weren’t able to utilize many of Adit’s other features.
Respuesta de Adit
Hi Felicity,
Adit loves you and your team too! Thanks for taking the time to write us a review.
You and your team are the superstars and it's a pleasure to be a part of your success in your community.
Adit is growing and scaling like never before and we hope that someday soon our integrations will expand to work with software outside the dental industry.
Until then, thank you for trusting us with your marketing, website and lead generation needs!
- Sector: Práctica médica
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Good service but needs improvement
Revisado el 20/4/2021
Overall I'm very happy. Just some minor adjustments specific to our field, but other than that we...
Overall I'm very happy. Just some minor adjustments specific to our field, but other than that we are pleased.
Puntos a favor
I like the ease of this software and how helpful the customer support is.
Desventajas
I dislike the lack of control over certain content. EG: Review requests have no frequency or limitations. For our dental office (which was not on the list of organizations to choose from), we sometimes see patients multiple times a week and the number of review requests can be overbearing. In addition, the notifications are hard to read as well and seem to get lost- even with the notification tab.
Respuesta de Adit
Hi Hannah,
We appreciate you taking the time to leave us detailed, constructive feedback!
We're so glad to hear that our software is a breeze to use and that our support team has been so helpful to you.
We apologize for missing this comment and not responding sooner. Since you left this feedback, we've made some pretty big changes to our platform which included review request limitations (maximum of 2 every 60 days so your patients are no longer bombarded) and our notifications have undergone several updates to improve their readability.
We appreciate all feedback, especially when they are suggestions on how we can improve. Thanks again for taking the time!
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Owner
Revisado el 8/10/2021
Great experience
Great experience
Puntos a favor
It has all features in one place. Phones, online forms, reminders, reviews
Desventajas
I like everything about it. They keep adding new features
Respuesta de Adit
Hi Hanuman,
Thank you for your stellar review!
We're happy to hear that you're benefiting from all the new modules and features we released this year.
We take our client feedback seriously and use it to evolve our platform to fit their needs. So thank you for letting us know we're on the right track!
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Terrible
Revisado el 8/11/2022
Puntos a favor
I thought the phones but they only work half the time!!!!
Desventajas
EVERYTHING! We have had nothing but problems.
Respuesta de Adit
Hi Tonya, we are so sorry you and your team had a negative experience with our platform and services. It's never easy to hear that a customer regrets choosing us, not just because we did not live up to expectations, but because it means we inconvenienced you.
At Adit, we believe in transparency and doing the right thing even when it's hard. This includes taking feedback like this and using it to fuel our collective mission to make life easier for practices and teams like yours. We hope you were able to find a software that exceeds your expectations and is a good fit for your awesome team. All the best to you! - The Adit Team
- Sector: Práctica médica
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Adit friend
Revisado el 9/12/2021
very good
very good
Puntos a favor
The website and patient ease of making appointments seeing reviews
Desventajas
not sure will leave it blank for now .
Respuesta de Adit
Hi Rima,
Thanks for your review!
We're so glad to hear that your patients find it easy to book appointments. Thanks for trusting us with your practice for the past 2 years!
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Extremely Helpful!
Revisado el 23/9/2021
Puntos a favor
Adit goes above and beyond to help our office communicate with our patients from online appointments, appointment reminders, accessible texting communication, online paperwork, and so much more!
Desventajas
Nothing Adit is great! Even if you have a small issue their support team reached out and will fix any problem very quickly!
Respuesta de Adit
Hi Jazlyn,
Thank you for going above and beyond to leave us a review! We're so happy to hear that our platform and customer service are 5-star worthy! Thanks for for your positive feedback.
- Sector: Práctica médica
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Adit
Revisado el 20/4/2021
Puntos a favor
We love the patient forms that can be emailed to the patient and filled out without the need for them to be printed out. Also love the automatic appointment reminders and the option to book new appts online.
Desventajas
Sometimes as new features are rolled out the process can be glitchy.