Opiniones de Apptivo
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712 opiniones
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Semanalmente durante Prueba gratis
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Buena opción
Revisado el 28/12/2022
Buena de gran ayuda en la gestión de correos electrónicos
Buena de gran ayuda en la gestión de correos electrónicos
Puntos a favor
Su gestion de contactos importacion y exportación de datos es buena
Desventajas
Nada que objetar de el funciona bastante bien
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best Bang for the buck on the market! Adaptability and ease of use with scalability!
Revisado el 1/5/2018
Functionality and accurate data collection that was flexible to meet my needs! Hands down the best...
Functionality and accurate data collection that was flexible to meet my needs! Hands down the best solution on the market for the price point!
Puntos a favor
Ease of USE and layout modifications! The layout is so easy and adaptable to collect the information simply from other users. Databases are only as good as the information you put into them. Apptivo makes it so SIMPLE getting the info in and thus making it powerful!
Desventajas
Very few, because it is cloud-based they are constantly adding customization features and options and sometimes the functional icons show up in the Customization Settings of the Administrator and there is no documentation for the new functionality as of yet. I would much rather have this problem than them not update the customization functionality though. This database is unbelievably scalable and constantly improving!
Respuesta de Apptivo
Thank you very much for your kind words! We are working tirelessly to create the best experience for our users, and it's great to see that reflected in your review. We exist because of great customers like yourself! I am sorry to hear about the problems you faced and we are looking into that now. Please feel free to reach out to us (support@apptivo.com) with any thoughts/criticisms/feedback, we would love to hear from you.
Regards,
Team Apptivo
- Sector: Administración educativa
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Here's What You Need to Know
Revisado el 13/1/2020
Fulfilling
Fulfilling
Puntos a favor
Do not be decieved by Apptivo's simple interface. It is POWERFUL. Imagine having Sales Force, Mailchimp, Quickbooks all combined into one application that works on all types of devices.
That is what apptivo is. I like the fact that there is an app for everything within the Apptivo app itself, and all those apps are free!
I like that when i'm customsing and i spot an issue, i click the help button and [SENSITIVE CONTENT HIDDEN] or another support team come online in literally 12 seconds and tell me how to solve the problem.
I like the fact that i'm paying just 20 dollars for this instead of 120 dollars per user for sales force.
I like the fact that i can customise invoices, set up email templates, set up triggers so whenever i create a type of customer a special type of email is sent from a special address.
If i keep going on, i won't stop
Desventajas
I really can't think of anything. Maybe i do not really like when i cant find a feature, but when i report it, 10 days later i get an email that feature was added. So they solved that problem
Alternativas consideradas
Zoho CRMRazones para elegir Apptivo
Tooe xpensiveRazones para cambiar a Apptivo
personal onboarding. pricing and customer support- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
is so good
Revisado el 3/12/2019
last one month
they are problem in setup CRP chart support will take to more time implement for...
last one month
they are problem in setup CRP chart support will take to more time implement for setup
language problem for contamination support
time zone issues for telephonic support
Puntos a favor
this very used full App and many app fled are available in this software
Desventajas
Agenda and task sysnk other software so good
- Sector: Seguridad informática y de redes
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Exceptional assistance from Gowmi on recent invoice generation issue
Revisado el 20/8/2019
Overall, the wide array of software modules and features contained within each have helped us...
Overall, the wide array of software modules and features contained within each have helped us reasonably well over the past couple years to centralize our product and client billing functions.
Puntos a favor
Wanted to give a special thank you to Gowmi, who walked us through - and promptly adjusted templates for us relating to - a specialized case in the creation and sending of a partial payment invoice. We depend on Apptivo for most CRM functions, but we often have special case situations that need a deeper dive - and the present case was one of those. Gowmi took all of the time necessary to view my screenshots and descriptions, research the underlying problem, make changes to the templates we were using, and answered all of my follow-up questions. The problem was resolved in a timely manner, and we got the right information to our client as a result. What more can you ask for? Gowmi, thank you very much again!
Desventajas
We are into our 3rd year using the paid version of Apptivo. Over this period of time, we've had a moderate number of chat-based technical support issues that we've tried to resolve. Unfortunately, I've learned that if it gets to the point where the tech support team member is compelled to write a support ticket after exhausting their own team's resources, we typically never hear back again as follow-up to the ticket generation. Beyond that, admin users do not get the benefit of seeing any kind of "Your current open support tickets and progress" page that would give us some reassurance that tickets were actually being worked on by the senior support and developer teams. This has been a significant Achilles' heel in an otherwise very functional platform.
Respuesta de Apptivo
Hello Dave,
Thank you so much for taking the time to post this review! Our team is thrilled that you were happy with your experience with one of our support representatives. We understand and will collect your feedback regarding followups on tickets to notify our teams accordingly. Thank you so much again!
Team Apptivo
- Sector: Transporte marítimo
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Learning and loving
Revisado el 7/10/2020
The more I learn, the more I love it!
The more I learn, the more I love it!
Puntos a favor
I love the automation and how easy it is to communicate with our customers and internal team.
Desventajas
I'm still learning, and although all companies vary in their work flows, I would love to see a more of a road map, as to how apps should relate to one another. Being able to convert an estimate into a quote from the click of a button is great, and the notifications of "who's up next" is great. I guess I just need more time to figure it all out on our end. I know the potential is there, it's a very intuitive product.
Razones para elegir Apptivo
Apptivo just has so much more to offer.Software anterior
Rev.io BillingRazones para cambiar a Apptivo
The look and feel, It's very user friendly and the support is amazing! Between chat, google and youtube you have seem to cover it all.- Sector: Alimentación y bebidas
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Designed for us
Revisado el 26/7/2021
We needed a CRM system that really could be bespoke to our unique needs as an organisation. Having...
We needed a CRM system that really could be bespoke to our unique needs as an organisation. Having outgrown our previous CRM when it wasn't able to be flexible enough to grow with us, we needed to ensure that not only could be track engagements, manage contacts, track event participation -- as well as set up considerable amount of event triggers for email notifications and much more. The Apptivo team really never said "No, we can't do that". It was always a case of let's go away, see what we can do, and they came back with a solution. Very impressed with the support we received from Apptivo.
Puntos a favor
Apptivio was already a full-featured product when we identified it as a suitable replacement for our existing CRM system, which we'd outgrown as an organisation. The ability to further customise it to our specific needs, through the support of their friendly, professional services team, guaranteed that it would tick all of our boxes. We're still finding new things to use Apptivo for, and it's great to have all of these features in one product which integrates with our Office suite.
Desventajas
We heavily customised what the product is capable of, syncing it with our Xero accounting package as well as Office 365. This took considerable effort on the part of Apptivo's support teams -- not a complaint by any means though.
Razones para cambiar a Apptivo
The incredible amount of features and capabilities present within the Apptivo ecosystem as well as the ability to really make it our own.- Sector: Servicios financieros
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
CRM Solution
Revisado el 20/8/2020
All CRM's require Users to learn their navigation, terminology and how functions are executed. ...
All CRM's require Users to learn their navigation, terminology and how functions are executed. Unlike other CRM's I have tested, the Support Team at Apptivo has been both diligent and effective in resolving a few technical glitches with my onboarding process. Apptivo provides me with a reliable CRM platform and functions on which I can run my business. 24x7 access to an effective and professional Support Team is a valuable resource that ensures I spend more time with my clients than suffering from IT issues.
Puntos a favor
Apptivo provides a portfolio of critical functions for companies to manage different aspects of their business. Unlike some others, the Apptivo functions/Apps are well integrated. This provides a strong foundation for reliable and accurate information to manage your business.
Desventajas
Apptivo doesn't yet integrate with Zoom.
- Sector: Energías renovables y medio ambiente
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
A great do-all software
Revisado el 1/9/2020
We have a serious need for workflow organization at our company. We still have a lot to go as far...
We have a serious need for workflow organization at our company. We still have a lot to go as far as set-up of every section, but once we are done it will make our company a well-oiled machine.
Puntos a favor
This software is a great price with an amazing amount of features. It is completely customize-able for any industry and fairly easy to use.
Desventajas
The set up is time consuming and tedious. Most things are fairly intuitive, but there is quite a bit that you really need to dig into. And although the fact that it is customize-able is good -- it takes A LOT of time and energy to really get into it and make it function properly.
BUT the good news is that the Apptivo chat function is always available and easy to use. The staff are incredibly helpful and patient, and I have never had a bad experience using it (and I've used it a lot)! They have been here every step of the way during set up and been a necessary asset.
Razones para cambiar a Apptivo
Apptivo is a better price than all the other competition with equal or better features. I have used zoho one (the entire suite), salesforce and other products at previous jobs and Apptivo is easily the best.- Sector: Empleo y contratación
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great CRM Program
Revisado el 29/7/2020
I love Apptivo, it's perfect for what we need.
I love Apptivo, it's perfect for what we need.
Puntos a favor
We recently upgraded to Apptivo after testing out and demo'ing numerous products. Apptivo not only matched our budget, but it had ALL of the features that we needed it! I highly recommend the Apptivo team.
Desventajas
There are a few areas where we are having to manually enter the information from our old systems into the new system. The invoices didn't integrate properly and you have to manually get your past appointments on your calendar.
Razones para elegir Apptivo
I wanted a product that had 24-7 support and Zoho would not offer that unless I paid anuallySoftware anterior
Zoho CRMRazones para cambiar a Apptivo
Pricing and support- Sector: Formación profesional y coaching
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great experience
Revisado el 20/2/2019
We are a small & medium company located in Europe with subsidiaries in US and Asia. We were looking...
We are a small & medium company located in Europe with subsidiaries in US and Asia. We were looking for a provider which could (1) allow each subsidiary to view each other's customers (to increase the lead generation); (2) enable us to standardize our data (previously we were entering data into Excel without proper format); (3) facilitate data analysis and (4) enable us to streamline and automatize as much as possible the process from price offer to invoicing.
After extensive research, we selected Apptivo for our CRM solution. Having to deal with lots of lists of companies from different countries, dealing with multiple currencies, it was not easy to find a CRM which is easy to use, affordable and yet can meet our demand. We have been using Apptivo for one year now and we are very happy with our choice. It was a necessary step to professionalize our business process.
There is probably much more we can do with the application which we haven't explore yet. We are now using CRM, HR, Suppliers, items and Invoicing app within Apptivo.
Puntos a favor
Easy to use, flexible, great value for money, great support (very friendly and quick), easy to import/export your data back into Excel.
Desventajas
We found a few small glitches (no space between "Mr." and "Name" when exporting the fields; or one functionality in invoicing did not work), but the support team was very quick in fixing those.
Respuesta de Apptivo
Hi Olivier!
First of all, thank you so much for taking the time to post this review. Our team is so thrilled that you are so happy with our service and Apptivo. I am very glad to read that our support team provided great service. We would continue to provide all of our customers with the same amazing experience. You can always get us on online chat (24/7) or write a note to support@apptivo.com.
Thanks again!
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Google Contact Replacement
Revisado el 29/3/2021
We had to keep customizing every time we added a new contact with our old system, here once we...
We had to keep customizing every time we added a new contact with our old system, here once we customized our fields they are set and there every time. We felt as if we had our own software program made just for us, we walked them through on what we needed and they gave us what we needed and more. They have saved us so much time going forward.
Puntos a favor
We worked with Google Contacts but we ran out of contact space with them, we had to look for a system/software that we could customize contact fields to fit our needs. I searched different programs for several weeks narrowing it down to a handful and after trying out all of them we found that Apptivo was the most user friendly, and the one with all the options for us to customize ALL our contact fields. This is what set it apart from the others and the you can't beat the price!
Desventajas
We are still new to the software, but we have integrated and there is nothing that we don't like about the software. The more we learn about it the more we love it.
- Sector: Telecomunicaciones
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Feature Rich
Revisado el 7/5/2021
Custom Training has been a journey taking us through implementation to make it most successful.
Custom Training has been a journey taking us through implementation to make it most successful.
Puntos a favor
so versatile and easy to customize... we can change/update everything by ourselves.
Desventajas
I have not yet found something I do not like!
Alternativas consideradas
ASP.NET ZeroRazones para elegir Apptivo
We needed a CRM thad does not require a server and is remote friendly.Software anterior
Rev.io BillingRazones para cambiar a Apptivo
more versatile and more apps that cover the full business.- Sector: Investigación
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Product
Revisado el 11/8/2022
Overall, this product has streamlined and simplified the way we do business, contact our clients,...
Overall, this product has streamlined and simplified the way we do business, contact our clients, and regulate their access to data.
Puntos a favor
Apptivo CRM is very user friendly. It is also very flexible so it can suit your business the way you do business
Desventajas
If I feel like there is something missing, I can report it to Apptivo and they usually put it in their pipeline and add it to the software.
- Sector: Servicios para el consumidor
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Support
Revisado el 25/5/2023
Great, loads of support from start to ongoing
Great, loads of support from start to ongoing
Puntos a favor
Support is always great. Available 24/7 immediately
Desventajas
Set up is time consuming but important to get structure correct in first instance
- Sector: Consultoría de gestión
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 4.0 /10
Potential to be great, but missing the mark in critical areas
Revisado el 13/2/2020
Puntos a favor
It is user friendly from the aspect of moving around and customizing fields. The import function was also nice to bring in data from old CRM.
the chat feature is nice to ask a question and they are quick to respond
the price is affordable
Desventajas
It does not truly integrate with O365 to be fully functional. it syncs calendar events and thats all. so all the tasks assigned, you have to manage from the app not your O365 suite. This is NOT efficient. the sales team provided incorrect info on this capability. This feature should be part of your trial so I would have known this product may not be the best fit!
The standard sales conversion is not automatically available, you have to customize it. Reporting has errors and gives "not enough data" and no one can seem to figure out why. if I can't get data, this app is again not efficient.
- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Prueba gratis
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Always surprising me with it's capabilities!
Revisado el 28/1/2022
The [SENSITIVE CONTENT] of the rescue is not tech savvy and is constantly on the road picking up...
The [SENSITIVE CONTENT] of the rescue is not tech savvy and is constantly on the road picking up feral cats, taking cats to the vet, managing the foster network, running the operations of the rescue and setting up appointments for adoption interviews. She needs as much information at her finger tips (smart phone, ipad or laptop computer) as she can get. The goal is to use Apptivo to reduce her workload, help her be more organized and reduce her driving around just to pick up files from various people just to have the data she needs on any given day. We are using Apptivo to enter all the data we can so she can update data and status's on the road in her free time. Also so she doesn't have to send as many texts and emails to get answers because all the answers she needs will already be data entered into Apptivo.
Puntos a favor
The ability to CUSTOMIZE! Customized fields for contacts, companies and I can make my own custom apps! Also customer service and the engineering teams are top notch! 24/7 support. 90% of the time they can help me. The 10% of the time they can't and refer me to engineering for unique situations the engineering team is great at reaching out to me quickly to resolve the problem.
Not a perfect app, but they are receptive to suggestions and ideas. They work to implement user suggestions. I've seen them implement my ideas from using them with my company.
Desventajas
No way to track ages by birthdate. Yes, you can use a date field to track birth dates, but I need a field that shows me a client's CURRENT AGE based on their birthdate field. With hundreds of children clients in my database it's super important to know who has a birthday coming up and how old they are exactly on any given day. It would be even better if the birthday field was set up so you could set alerts/reminders that birthdays are coming up that month, that week and today. Remembering a kid's birthday means the world to them!
We also are trying to find homes for cats. They too age every day. Knowing their current age is super helpful when trying to find them homes. With hundreds of cats that are in our system that we are trying to place we need a quick view of all the cats and correct CURRENT age based on their birth date.
- Tamaño de la empresa: 2-10 empleados
-
Fuente de la opinión
Calificación general
Why I am choosing Apptivo
Revisado el 22/2/2015
So, I have been test driving CRM's for the last 2 years.
I have scanned and reviewed about 100 of...
So, I have been test driving CRM's for the last 2 years.
I have scanned and reviewed about 100 of the CRM's out there, and during the selection process only a few stood up to my requirements, being:
-A solid sales pipeline (From lead to opportunity to sales to after-sales)
-A great contact management system
-The possibility to generate quotes that can be converted to work orders, to invoices etc
-An integrated templated Project management system with pre-set task generation
-Email (gmail) integration
-Google apps for business integration
-The possibility to add more functionality in the form of integrated apps when the need arises.
At the end, and when all the nitty-gritty was tested, only 3 applications remained who were comparable, qua price and functionality.
But where Apptivo stands out with head and shoulders above nearly ALL the CRM's I tested, is the quality and the availability of their support!
As far as I know, ONLY Apptivo, has a free 24/7/365 online support chat from within the CRM, and I consider this as a huge plus point.
I run a small B2B business supplying promotional products mostly in Southern Africa but rapidly growing and expanding our market.
We are currently with six people, but I am confident that at our current growth rate, we will pass the 10 employee mark by the end of 2015.
I have a deep passion for what I do and when it comes to the integration of a tool that in time becomes a keystone in my business, I need suppliers that share my passion.
And this is exactly what the people of Apptivo do: Tested and proven, even today on a Sunday afternoon.
Keep up the good work guys, I hope we will go a long way together!
Edwin Spiessens
Corp. Gifts and Gadgets cc
South Africa
www.gifts-n-gadgets.co.za
Feel free to drop me any question at any time if you think I can help you by selecting a CRM: edwin@giftsngadgets.co.za
Puntos a favor
-A solid sales pipeline (From lead to opportunity to sales to after-sales)
-A great contact management system
-The possibility to generate quotes that can be converted to work orders, to invoices etc
-An integrated templated Project management system with pre-set task generation
-Email (gmail) integration
-Google apps for business integration
-The possibility to add more functionality in the form of integrated apps when the need arises.
As far as I know, ONLY Apptivo, has a free 24/7/365 online support chat from within the CRM, and I consider this as a huge plus point.
Desventajas
If I have to say anything then it will be that the look of the user interface is a bit dull, but i will take this a hundred times to bells and whistles, and a quarter of the functionality and support!
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great way to track projects. A lot of features that can be customized for your specific...
Revisado el 7/5/2018
Being able to see any project at any given status at any time.
Being able to see any project at any given status at any time.
Puntos a favor
Being able to put numerous fields to retain all project information in several different formats. Ease of reporting by exporting data to excel and going from there. You only have to use what you need. Disabling certain apps prevents you and users with too much information. Great selection of apps to customize for each business. Really enjoy the product!
Desventajas
Invoicing is very basic. Not able to use it if you bill hourly. Not enough 1:1 support for highly complex project system setups. Need more reps to have access to custom care. Had pitfalls in reporting, but were addressed fairly quickly, but set us back as a company. Needing to double check items saved in the project you just updated, some data doesn't get saved on the first try. Not being made aware of when enhancements are made and what new features now exist. Reporting on specific users projects - needs ability to set priority is assigned roles and see those rankings constantly.
Respuesta de Apptivo
Thank you very much for your kind words! We are working tirelessly to create the best experience for our users, and it's great to see that reflected in your review. I am sorry to hear about the problems you faced and we are looking into that now. We exist because of great customers like yourself! Please feel free to reach out to us (support@apptivo.com) with any thoughts/criticisms/feedback, we would love to hear from you.
Regards,
Team Apptivo
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great CRM with Amazing Service!
Revisado el 26/8/2021
The overall experience with Apptivo has been GREAT. Our onboarding process was seamless and smooth....
The overall experience with Apptivo has been GREAT. Our onboarding process was seamless and smooth. The Apptivo Team is responsive and they are very professional. There is always a quick turn-around on most issues and their staff is polite and knowledgeable. Tech Support is GREAT and they respond to you within a quick timespan. Our company is fairly new to this platform and we are still making changes that will continue to enhance our experience.
Puntos a favor
This software is rich in features. It has apps that will cater to every department within a company and if the standard ones do not suit your need one can easily be customized. Navigation and customization within apps are easy and the platform is very user friendly. Our previous system was a bit complicated for our users but this platform simplified a lot of processes and tasks that enhanced productivity. It's easy to look up information and export to Excel, create tables, link fields, and the list goes on. This is really a great CRM system if you are looking for something that is cost effective and that will give users a good experience.
Desventajas
The reporting feature in this platform is lacking. Also, if tables are customized then it's hard to search and filter on the fields. Integration with Calendar has been problematic. The News Feed feature does not capture all changes or even detailed changes so it is hard to find historical data.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Apptivo is a best kept secret
Revisado el 9/6/2022
Puntos a favor
Ease of Use. I it easy to add contacts and it is easy to track activities.
Desventajas
Sometimes support doesn't know how to fix things and they have to get others involved.
Alternativas consideradas
PipedriveRazones para elegir Apptivo
Ease of Use and CostSoftware anterior
Pipedrive- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
I have utilized several CRM solutions and the Apptivo CRM solution is a great solution for...
Revisado el 1/5/2018
Puntos a favor
Apptivo CRM is easy to use, and makes available lots of functionality to pick and choose from when building a customized solution. Apptivo's customer support is excellent, responsive, helpful and does a great job supporting me when I need help.
Desventajas
For non-technical users, modifying the screens to build a customized app, can be a challenge. However, Apptivo customer service is ready to jump in and help when needed. Customer support is accomplished via chat window, which can be tedious. However, Apptivo makes available voice support when requested. And, they provide lots of You-Tube based videos to demonstrate how to modify functionality.
Respuesta de Apptivo
Thank you very much for your kind words! We are working tirelessly to create the best experience for our users, and it's great to see that reflected in your review. We exist because of great customers like yourself! I am sorry to hear about the problems you faced and we are looking into that now. Please feel free to reach out to us (support@apptivo.com) with any thoughts/criticisms/feedback, we would love to hear from you.
Regards,
Team ApptivoThank you very much for your kind words! We are working tirelessly to create the best experience for our users, and it's great to see that reflected in your review. We exist because of great customers like yourself! I am sorry to hear about the problems you faced and we are looking into that now. Please feel free to reach out to us (support@apptivo.com) with any thoughts/criticisms/feedback, we would love to hear from you.
Regards,
Team Apptivo
- Sector: Bienes de consumo
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Custom Built For Our Specific Needs
Revisado el 25/5/2021
Puntos a favor
I love that we are able to add apps as they are needed and our company continues to grow. As someone who does not have a technical systems background, it's great that the Apptivo team was able to work with us and we were able to ultimately get what we wanted.
Desventajas
Technical support during the build was frustrating at times due to the time difference and bad connections on calls made communicating difficult at times but overall the Apptivo team did a great job addressing our needs and were patient with us when our focus was diverted to other things.
Alternativas consideradas
HubSpot CRMRazones para cambiar a Apptivo
Reviews and cost- Sector: Construcción
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
I like Apptivo, but have found it to have lots of glitches and is very slow at times
Revisado el 4/5/2018
Apptivo helps to keep my partner and I organized. We particularly use the email and notes function....
Apptivo helps to keep my partner and I organized. We particularly use the email and notes function. We are a builder, so everything is organized around projects. The scheduling program is terrible, by the way.
Puntos a favor
The concept of the software is great... it is very integrated and it seems like the owners are always trying to improve the program.
Desventajas
The problems are the number of glitches experienced; the difficulty in getting issues resolved; the fact that the program can be very slow to respond. Right now, for instance, when I click on an email sometimes it opens up and sometimes it doesn't. Not sure what is causing this, but it is extremely frustrating and inefficient. I tend to do things in Google. I am seriously considering abandoning Apptivo.
Respuesta de Apptivo
Thank you very much for your review! I am sorry to hear about the problems you faced and we are looking into that now. Please feel free to reach out to us (support@apptivo.com) with any thoughts/criticisms/feedback, we would love to hear from you.
Regards,
Team Apptivo
- Sector: Servicios financieros
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great CRM Software
Revisado el 2/8/2019
I have now used Apptivo with two businesses and find it highly functional and easy to adopt.
I have now used Apptivo with two businesses and find it highly functional and easy to adopt.
Puntos a favor
Easy to set up, understand and customize.
Desventajas
Takes some e-learning to customize properly but it is easy to accomplish
Respuesta de Apptivo
Hello Tom,
Thank you so much for taking the time to post this review! Our team is thrilled that you find Apptivo fairly easy to use and valuable. We exist because of customers like you! Again, thank you so much!
Team Apptivo