GetResponse

El marketing de correo electrónico más fácil del mundo

Calificación general

4,2 /5
(436)
Relación calidad-precio
4,0/5
Funcionalidades
4,1/5
Facilidad de uso
4,0/5
Asistencia al cliente
4,1/5

81%
de los usuarios recomienda esta aplicación
Ordenar por

436 opiniones

Deicy Adriana
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Abusan en los cobros

Revisado el 17/11/2022

Que no son comprensivos , tuvimos un inconveniente de pago , porque los medios de pago que ofrecen a nosotros no nos funcionó , dejamos de usarlo por un tiempo y cuando quisimos volver estaban cobrando meses aún sin usarlo y haber ellos cancelado el servicio cobran por un servicio que no prestan , es decir si tú no cancelas la suscripción ellos siguen cobrando independientemente de que no haya pagos lo que acumula la cuenta aún sin usarla , esto hace que cualquiera que quiera no quiera usar el servicio si ve que aún sin usarlo te están cobrando, en otras partes si uno no pago la suscripción cuando toco , es simple se cancela automáticamente y no están cobrando después .Gepresponde en ese sentido es pésimo porque acumulan montos de pago y si uno va cancelar la suscripción no permite hacerlo hasta que se pague lo que uno no ha usado

Puntos a favor

Tiene buenas herramientas para configurar campañas

Desventajas

Que no son comprensivos , tuvimos un inconveniente de pago , porque los medios de pago que ofrecen a nosotros no nos funcionó , dejamos de usarlo por un tiempo y cuando quisimos volver estaban cobrando meses aún sin usarlo y haber ellos cancelado el servicio cobran por un servicio que no prestan , es decir si tú no cancelas la suscripción ellos siguen cobrando independientemente de que no haya pagos lo que acumula la cuenta aún sin usarla , esto hace que cualquiera que quiera no quiera usar el servicio si ve que aún sin usarlo te están cobrando, en otras partes si uno no pago la suscripción cuando toco , es simple se cancela automáticamente y no están cobrando después .

Respuesta de GetResponse

Hi Deicy, we're very sorry that your experience did not meet your expectations. We try to make sure our customers are happy the first-time, so we apologize for any inconvenience or distress caused.

I would like to see how I can help resolve this and take this forward for you. Can you please send an email to social@getresponse.com so we can follow up with you on this directly?

Jack.

Younes
Calificación general
  • Sector: Envases y contenedores
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Una solución de email marketing fácil de utilizar

Revisado el 30/3/2022

Nuestra experiencia ha sido bastante positiva en cuanto al envío masivo se correos.

Puntos a favor

La facilidad de uso y la integración con más soluciones.

Desventajas

Es una herramienta para email marketing con cada vez más funciones de marketing automation.

Alternativas consideradas

ActiveCampaign

Razones para elegir GetResponse

Para unificar canales.

Razones para cambiar a GetResponse

Por la facilidad del uso.

Respuesta de GetResponse

Hi Younes!

Thanks for taking the time to leave a review. We're glad to hear you've had a positive experience with GetResponse! -Taylor

Flor
Calificación general
  • Sector: Diseño
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Con GetResponse pagas solamente lo que necesitas.

Revisado el 13/12/2022

He usado Mailchimp, Aweber y GetResponse para la creación y automatización de campañas de email y me quedo con GetResponse por su estética, versatilidad y funcionalidades mas sofisticadas.

Puntos a favor

Me encanta poder segmentar automáticamente por comportamiento de los usuarios y a partir de eso realizar anuncios y ofertas en base a sus interacciones. Diseñar anuncios en redes sociales es cuestión de soltar y arrastrar ¡facilita un montón de tiempo y trabajo! es de las características que más destaco de GetResponse.

Desventajas

Agradezco mucho que tanto la web como la atención al cliente esté en español, algo que con Aweber no se tiene.

Alternativas consideradas

Mailchimp Transactional Email y AWeber

Razones para cambiar a GetResponse

Mejor en cuanto a calidad y precio. GetResponse fusiona la cantidad de suscriptores y las funcionales por lo que solamente pagas lo que necesitas.

Respuesta de GetResponse

Hi Flor,

Thank you for taking the time to write this review. We're so glad you're loving the GetResponse platform and its features!

Jack.

Mauricio
Calificación general
  • Sector: Edición
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Buena app

Revisado el 6/6/2021

Puntos a favor

Realmente es de fácil manejo. Tiene varias funciones. Está disponible en español.

Desventajas

Las plantillas por defecto no son muchas, pero tiene un buen constructor

Respuesta de GetResponse

Hi Mauricio!

Thanks for taking the time to leave a review. We really appreciate your feedback! -Taylor

Usuario verificado
Calificación general
  • Sector: Servicios medioambientales
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Potente herramienta de email marketing

Revisado el 24/2/2023

Muy contentos, nos permite automatizar un montón de tareas de marketing. Desde que lo usamos, nos hemos ahorrado un montón de tiempo y tiene características que son muy fáciles de usar y muy intuitivas, haciendo estas labores de preparación de las campañas muy cómodas.

Puntos a favor

Su sencillez y los amigable que es la interfaz. Es muy intuitivo y se le puede sacar un gran partido. Lo hemos empezado a usar con la versión gratuita y al final nos acabamos de pasar a la versión de pago para poder tener todas las funcionalidades. Nos hemos llevado un grata sorpresa con el resultado obtenido.

Desventajas

El precio, me parece un poco caro con respecto a otros programas de la competencia.

Respuesta de GetResponse

Hi,

Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!

Justyna

Usuario verificado
Calificación general
  • Sector: Aprendizaje en línea
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Un gran software por un gran precio

Revisado el 22/6/2020

Gran herramienta para ganar ventas y hacer nuevos clientes.

Puntos a favor

1. Tiene prueba gratis de 30 días
2. Precio inicial de 10 dólares
3. Automatizaciones
4. Landing pages
5. Webinars
6. Disponible en Español

Desventajas

1. Soporte poco amable. El servicio de atención al cliente es mejorable.

Respuesta de GetResponse

Hi there! Thanks for the review. I will share your feedback regarding the customer support with our team. -Taylor

Usuario verificado
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Mi humilde opinion

Revisado el 19/10/2022

Esta es una gran herramienta para cualquier pequeña empresa que busque un software de marketing para el envío de newslettersMe ha gustado mucho la función de arrastrar y soltar, realmente facilita la vida.Puedes crear newsletter sin necesidad de conocer mucho técnicaTambién puedes compartir tu cuenta para delegarla en un proveedor u otro administrador, tú eliges las funciones que aceptas delegar, manteniendo así el control sobre tu cuenta.

Puntos a favor

La última función de respuesta automática a los correos electrónicos dentro de las plantillas de correo electrónico pre-construidas hace que el CRM sea fácil. Además, el panel de control ofrece un análisis completo de los correos electrónicos enviados, recibidos, convertidos y respondidos.

Desventajas

El mayor inconveniente: no hay asistencia telefónica. Aunque hay una función de chat en vivo, hay casos en los que es más fácil solucionar un problema por teléfono que por chat en vivo.

Respuesta de GetResponse

Hi there,

Thank you for your review! We appreciate the feedback. :) -Abbie

Usuario verificado
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Cumple

Revisado el 8/5/2022

Puntos a favor

Permite de manera rápida crear Landing page, HTML , Embudos de marketing, y otras funcionalidades de gestión de correos y promoción. Tiene algunas cosas muy intuitivas además cuenta con plantillas pre-armadas que facilitan el diseño a no diseñadores.

Desventajas

Falta videos de capacitación en español. Las plantillas son básica y muy cuadradas para los que si son diseñadores y el ajuste responsivo se colapsa cuando es mucha información etc.

Respuesta de GetResponse

Hi there!

Thanks for taking the time to leave a review. Your feedback is important to us and has been shared with the team so we can continue to improve. -Taylor

Jacob
Calificación general
  • Sector: Producción audiovisual
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Otro durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Best Email Marketing Software for Affiliate Marketers

Revisado el 3/3/2020

If you’re an affiliate marketer and want to get started on your email campaigns quickly this is the best software out there. They have super easy set up and their automations are easy to build. They’re of course seamlessly integrated with all the other known Lead capture tools as well.

Puntos a favor

- Super easy set up
- They allow affiliate marketers to use their software for emailing relatively cold leads. Big win!
- Great customer service
- Decent affiliate program
- Relatively is expensive for many contacts

Desventajas

- There was no free option
- It doesn’t let you open multiple tabs of same instance for easy copying and pasting
-

Alternativas consideradas

ActiveCampaign

Razones para cambiar a GetResponse

I read about GetResponse and found they’re most accepting of affiliate marketers
Eric
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

GetResponse Review

Revisado el 13/11/2022

My overall experience has been impressive, this is by far the easiest and feature-loaded marketing software that I have used.

Puntos a favor

I like the simplicity and also the fact that it is drag and drop and there are so many premade templates to choose from.

Desventajas

The sad part about using this software is that it is too expensive as the more my list grows, the more I have to pay. Anyways, good things don't come cheap.

Alternativas consideradas

MailerLite, Sender, SendPulse y Mailchimp

Razones para elegir GetResponse

Because it is a lot easy to use

Software anterior

Mailchimp

Razones para cambiar a GetResponse

Because of the drag and drop feature and also the templates.

Respuesta de GetResponse Traducir a Español

Hi Eric,

Thanks for the review! We're happy to hear your overall experience has been impressive. Thanks for choosing GetResponse :) -Abbie

Usuario verificado
Calificación general
  • Sector: Administración gubernamental
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Getresponse is full of marketing suit, with some minor draw backs

Revisado el 22/2/2023

If you want to watch your email inbox deliverability, very powerful email tool for good marketers. My overall experience is much better.

Puntos a favor

Getresponse is a great email marketing program and affiliate friendly service. They also have free option for beginners and their price also fair enough. I liked this because you can make your page, email opting, and all automation rules from one tool, you have no need of additional clickfunnels or etc.

Desventajas

I personally feel that other services seem to working a little better

Respuesta de GetResponse Traducir a Español

Hi,

Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!
Though see that there are areas that you would recommend for us to approve. We will pass it on to the product and customer service team.

Justyna

kelechi
Calificación general
  • Sector: Medios online
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Getresponse is perfectly built for a beginner in email marketing

Revisado el 16/12/2022

Puntos a favor

My most lovable feature of the GetResponse marketing software was the AI website builder. This caters for a beginner who's got very minimal abilities at building landing pages. I loved the idea of you selecting from a few options what you'd like your webpage to consist of and then, in a few minutes, its all set for customization.Also, the autoresponder tool, i honestly couldn't ask for something more. And the pricing is fair enough

Desventajas

I feel the AI builder could be further enhanced to create very good looking landing pages that wouldn't need much formatting and editing.

Alternativas consideradas

ConvertKit y Sendinblue

Razones para cambiar a GetResponse

it appealed more to me as a beginner and the pricing was just within my reach.

Respuesta de GetResponse Traducir a Español

Hi Kelechi,

Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!

Justyna

Festus
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Awesome Email Marketing Software !!!

Revisado el 17/11/2022

it simplified our entire email marketing campaign and automation

Puntos a favor

1. able to create multiple forms2. create a complete email marketing campaign sequence3. it is able to track and analyse email marketing campaigns4. i can create landing pages

Desventajas

some features in the form builder are premium i suggest it should be free

Alternativas consideradas

Mailchimp

Razones para elegir GetResponse

the tool was complex so i needed a more easier tool

Software anterior

Mailchimp

Razones para cambiar a GetResponse

it has a complete tool needed for a successful email marketing camapaign

Respuesta de GetResponse Traducir a Español

Hi there,

Thank you for taking the time to write a review. We're so glad you're loving the GetResponse platform and our email marketing features!

Jack

Shane
Calificación general
  • Sector: Ingeniería industrial o mecánica
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Get Response: Email Automation

Revisado el 14/6/2022

Very good value for money and on the whole positive experience of using the platform. Quick customer support. Not easy to clone templates or to copy & paste text/elements.

Puntos a favor

It's great to have essential marketing elements in one place at your finger tips.

Desventajas

Developers often upgrade systems and remove valuable components without letting you know in advance or asking how important they are to you.

Respuesta de GetResponse Traducir a Español

Hi Shane!

Thanks for sharing all of this valuable feedback with us. I have shared it with the team so we can continue to improve. -Taylor

Usuario verificado
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

GetResponse: Solid Software

Revisado el 14/6/2022

Overall really solid product.

Puntos a favor

GetResponse is relatively easy to use with lots of useful features. They have automations and templates that make it easier for users who are not as techsavvy.

It's a great software for it's value. The chat feature it provides for a website is wonderful. Has an app on the phone which makes it easily accessible.

Desventajas

The landing page and forms are not as easy to use.

Alternativas consideradas

ActiveCampaign y Mailchimp

Razones para elegir GetResponse

KEAP was too complicated for what I wanted.

Razones para cambiar a GetResponse

I heard good things through some other users.

Respuesta de GetResponse Traducir a Español

Hi there!

Thank you for taking the time to leave us a review. We appreciate the feedback and have shared it with the team so we can continue to improve. -Taylor

Ronnie
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

The system needs an intuitive flow chart

Revisado el 8/6/2022

I want to make it work but, despite numerous tries, have not been able to do so besides a one and done.

Puntos a favor

It was relatively inexpensive and looked very good in the sales pitch and the training videos. It turned out, so far, to be less than ideal.

Desventajas

I found it quite difficult and clunky to use. I also lost data in lists and newsletters.

Alternativas consideradas

Constant Contact y Mailchimp

Razones para cambiar a GetResponse

In the selling material it seemed to be as easy or easier than the competitors at a better price. So far, that has proved to not be so.

Respuesta de GetResponse Traducir a Español

Ronnie,

We appreciate you taking the time to share this feedback.

I have passed it along to our team so we can continue to improve. -Taylor

Michael
Calificación general
  • Sector: Música
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Solid, By Not My Favorite Lead Generation Software

Revisado el 26/8/2022

Overall I can't say it worked out with GetResponse. We tried to utilize it for more than a year and never got the flow of it. I tried to get help from their customer service but they weren't that helpful. After paying for it for more than a year we had to discontinue and find something else. While I'm sure it has it's merits and is a good overall platform, I can't recommend it from my experience.

Puntos a favor

My favorite thing about GetResponse is the overall concept of being able to capture cold leads easily. The platform is clean and easy to understand for the most part.

Desventajas

Unfortunately we could never really get the hang using this software. We tried it for about a year but didn't see enough progress to keep using it. We found that other similar types of software was easier and cheaper to use. The thing I like the least is probably how much the price goes up depending on your contact list. I also don't think it's the easiest to use. The customer service also isn't the best.

Respuesta de GetResponse Traducir a Español

Hi Michael,

Thanks for your review! Feedback like this allows us to do better. We've passed the information along to our team :) - Abbie

Ayush
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Maximizing email marketing efforts

Revisado el 20/2/2023

good

Puntos a favor

Most liked points are:Mobile Optimized EmailsContact ManagementEmail Distributionit is also quite easy to use

Desventajas

Complexity - It may take some time for initial users to learn & use all the features on the platform

Respuesta de GetResponse Traducir a Español

Hi Ayush,

Thanks for writing a review. We're so glad you're loving the GetResponse platform and our email marketing features!

Justyna

Usuario verificado
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Compliance Department Astonishingly Harsh

Revisado el 29/3/2020

Get Response compliance department treated us with an inexcusable heaviness:
We'd been using GR for years. Things went well.

It was time to build a new segment. The new emails bumped us to the next $$$ level. So, we used 'pay up front discount' (BIG mistake).

We emailed the new list. Got some negative tics, due to some less than perfect hygiene on our part.

Enter the disciplinarians:.
Get Response compliance offered 1 option: Kill the VAST majority of your emails. Then you can play again.

We'd just paid them $X,000's for an upgrade, & they hits us with the 500 pound hammer.

Imagine a Dr. visit: Dr. finds a questionable spot on a big toe.
Dr. offers one option: "Amputate BOTH legs now."

We asked for grace. GR Compliance response: It's the 500 pound hammer or you're off line.

Only one list triggered this review. We said: "Remove just the 1 list with issues." They would have none of it. GR would not be satisfied until they punished us irreparably.

X,XXX of emails of individuals who are our friends and business contacts - all gone.
(See above note where GR prevented us from exporting OUR emails which WE had put into GR)

Then GR locked out the potential for adding emails back - including the hundreds of perfectly good, very solid, very clean emails we'd added, 1 by 1 - & had not yet even had the opportunity to email yet!!

All the work we'd been doing to add and clean up our lists... GONE.

Leader to leader:
DO NOT do Get Response. Please heed our horror story.

Puntos a favor

Did seem to deliver. Gave decent tools for building newsletters. Liked several of their features. Landing pages feature is good.

Desventajas

There's no easy way to add one email to several categories at once.

Example: You have one a customer email. You want to place that email in three segmented lists (which happens quite often). Unfortunately, you have to enter that same individual email THREE times.

It felt to me that Get Response was stacking the deck in their favor with this non-functionality. You have to put in more emails, you owe them more money. It's possible that this was not strictly the case, (I never got out the calculator for this). From my experience, they could have made this option MUCH more user friendly.

WHEN (not if) they place you, the paying customer, into a disciplinary review, they WILL lock your ability to export. You can follow the "it's easy to export" guides all you want to... you're not going to let you get YOUR contacts out of their system. (my experience)

Get Response apparently believes that all those emails you've put into their system... those are not YOUR contacts.... you won't get them out if they have reason to discipline you... which they will.

They talk nice and have cheery messages. But import something they don't like, they will, (with a smile), treat you as a paying customer like a redheaded stepchild.

Is that the way you want to be treated?

You might think that you're a good rule-follower and don't do things wrong... we paid them and used them for years. Then, one day they became punitive. It happened immediately after we paid them.

Alternativas consideradas

Constant Contact

Razones para elegir GetResponse

Felt like we'd have better receptivity with GR as opposed to MailChimp.

Software anterior

Mailchimp

Razones para cambiar a GetResponse

A friend of ours used it and suggested it. This friend knew the platform, so we went with that.
Jim
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Email Marketing Software

Revisado el 22/7/2022

I have had a great experience with Get Response Customer Support being VERY patient with me. I have increased my sales with GetResponse as I am able to follow up with my Customers on going.

Puntos a favor

This software was simple to integrate to the Marketing programs I use. It is critical for my outreach for marketing in an effective way. I would highly recommend GetResponse for the Affiliate Marketer.

Desventajas

My least favorite aspect of GetResponse is that when I am creating a new marketing email, it is not "easy" to see what days I already have emails scheduled for. I have to actually open a new window, then go back to the marketing page and look. Rather than it being readily avaialble when releasing a new email.

Alternativas consideradas

AWeber

Razones para elegir GetResponse

Aweber kept putting a send hold on my Account. My messages were not reaching my clients. I have not had that problem with GetResponse. Also, GetResponse is more "friendly" to the Affiliate Maketer.

Software anterior

AWeber

Razones para cambiar a GetResponse

More friendly toward Affiliate Marketers

Respuesta de GetResponse Traducir a Español

Hey Jim!

Thanks for taking the time to leave your feedback. We are happy to hear that you've had a great experience with us so far! - Abbie

Stephen
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

I hate marketin - but GetResponse makes me smile as I do the job I hate!

Revisado el 27/7/2022

I love it, what can I say, I'm happy to pay the low price for using such a great marketing solution. Everything in the one place - whats not to like?

Puntos a favor

The well-laid-out interface with the help of videos when if you need them means that getting started and becoming a professional in the marketing quality production stakes is easy.

Desventajas

OK, so there are some features that I would like to have included in the lower and middle options, in other words I'm focused on my marketing budget and want more still for the same price!

Alternativas consideradas

MailerLite y Sendinblue

Razones para elegir GetResponse

GetResponse is easier to use, and has better templates and better support.

Software anterior

Mailchimp

Razones para cambiar a GetResponse

I have tried so many products in this arena over the years and this one is the very best value for money - with results that don't look cheap. Whats more, unlike other drag and drop email marketing solutions, this one doesn't mess up your emails because of software issues.

Respuesta de GetResponse Traducir a Español

Hi Stephen,

We are so happy to hear you are loving GetResponse so far! Thanks for taking the time to leave a review. - Abbie

Lee
Calificación general
  • Sector: Juegos de ordenador
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

GetResponse Email Software or something more?

Revisado el 17/4/2019

When I started my business, I needed a way to digitally manage and track my engagement with potential customers and converted leads. I also needed a way to keep my content subscribers engaged and up to date with new content I was releasing. I decided to take a look at GetResponse and I am very glad I did. What I found was not just a simple email autoresponder, but a complete digital marketing platform. Sure, I am able to set up automated email lists and responders but it’s much more than that. I can manage my newsletters, and it’s an easy process because they even give you newsletter templates which are very convenient and easy to use, but you can create your own if needed.
One of the best features about GetResponse is the Workflow Editor, it allows me to set up specific processes, so I can create a landing page then perform an email collection task and push them to the content they were looking for in a fluid simple movement. Once the email is collected it can go into a holding pattern and the software will automatically send the contact a welcome email right away or at a specified time after the initial engagement. You can even set up emails in advance and time them to be delivered days after the initial contact to remind them of your brand and keep your business on their mind. The visual elements of the Workflow Editor make it so easy to set up very complex marketing and content delivery campaigns with very little effort. One of the most powerful email tools you can get.

Puntos a favor

Pros

The Ease of use for this platform is staggering for beginners and for proficient users alike. There are even training guides and videos to help you get up and running quickly. The platform has so many automations that you can set up to automate your onboarding process and you won’t believe how easy it is to set these up. There is a very powerful Workflow Editor that makes setting up a complete email marketing campaign a breeze and the templates are reasonably laid out, so you can build your whole campaign efficiently and quickly using templates or if you need a more complex setup you can build from scratch. Finally, the reports and statistics tools are very robust and can help you to understand what is working the best for your business and what campaigns need some rethinking. Additionally, the pro plan offers access to webinar marketing. All plans come with a free 30-day trial so you can get started with no upfront investment.

Desventajas

Cons

The smallest plan only allows for a 1000 subscriber list and access to the landing pages. If you grow fast you will need to bump up to the next level which cost more however you also then get access to 5000 subscribers and you get access to do the webinar marketing so it’s not really a negative. You also get access to several other useful features.

karan
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Tool for Email Marketing, I really love this tool

Revisado el 17/12/2022

My overall experience with GetResponse has been very positive. The platform is intuitive and easy to use, and their customer service is excellent. The support team is always willing to help with any questions I have, and they have been incredibly patient and thorough in their explanations. Additionally, the features offered by GetResponse have been very useful in managing my email campaigns and automating certain processes. I have been very impressed with the quality of the product, and I would recommend it to anyone looking for an email marketing platform.

Puntos a favor

1. Easy to use: GetResponse is extremely user-friendly, with an intuitive drag-and-drop editor and a wide range of features and tools that help you create amazing emails.2. Comprehensive analytics: GetResponse offers comprehensive reports and analytics to help you measure the success of your campaigns.3. Automation tools: GetResponse offers powerful automation tools to help you send targeted emails at the right time, automate follow-up emails, and more.4. Great customer service: GetResponse has a very knowledgeable and helpful customer service team that can answer any questions you might have.

Desventajas

Expensive: GetResponse is relatively expensive compared to other email marketing services.Lack of Integrations: GetResponse does not have as many integrations as other email marketing services.limited Automation: GetResponse’s automation features are limited compared to other services.Limited A/B Testing: GetResponse’s A/B testing features are limited compared to other services.

Respuesta de GetResponse Traducir a Español

Hi Karan,

Thank you for taking the time to write this review! We're happy you're overall experience with GetResponse has been positive and are pleased to hear you've had a pleasant experience with our customer service team. Customer feedback helps us improve, so this review is greatly appreciated.

Best wishes,
Abbie

Rodney
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

My 100% Honest Getresponse Review

Revisado el 3/12/2022

Overall Getresponse has been one of my weapons of choice in the day to day running of my business. I won't be changing them anytime soon for sure because, not only do they make life easy for me as an email marketer but the price suits me fine.If you really believe "the money is in the list" then a Getresponse partnership is a total no-brainer.

Puntos a favor

1st of all I love the Getresponse support who are always there when needed at critical times. I especially love that I'm not hindered when connecting to other software because I use various different platforms to capture leads. Their ability to integrate with other systems to give us end users a pleasant experience, goes without saying because to me they're the best in the market.With so many amazing features like, DFY templates, email scheduling, best time sending, name personalization just to name a few, my job has been made easier both reaching and communicating with my audience on a daily basis. I've tried others and the pricing was just to outrageous, and some don't offer half the features that Getresponse offer.If you're looking for a wholistic email marketing solution that checks most of the boxes then look no further than Getresponse .

Desventajas

I haven't had to many bad experiences to be honest except for this one time I noticed a price increase on my credit card and so I jumped on the online chat within the app. This was quickly resolved by a customer service rep who explained to me that I had exceeded my subscriber limit. Some list are not allowed to be uploaded and although I was disappointed I fully understood from the online rep why.

Respuesta de GetResponse Traducir a Español

Hi Rodney,

Thanks you so much for taking the time to write this review. We're delighted that you're loving the GetResponse platform and the various features you're using.

Keep enjoying,

Jack

Alex
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

They're a constant disappointment

Revisado el 12/10/2018

They were a great company and a great service. They still are somehow. I believe the vision of this company is still great. But the execution is poor, to be honest.
The reason I talk about them as a company is that your email marketing provider is SO CLOSE AND PERSONAL with your business, once you know how to use it and make it your primary way of generating sales. It's becomes crucial to be able to rely on them.
I hope they get better.

Puntos a favor

Good value for money. Good ideas from management (I suppose), good choice of features.

Desventajas

- Poor execution of new features

- Poor user interface

- VERY POOR transitions between versions of the platform: features break, processes you build might break as well

- Poor coding and testing: if you use it professionally, you know that you can't rely on it. (ex: draft emails break, email templates break, fonts break, text size break, etc... they work at first then break for some reason)

- VERY BAD when it comes to RESPONSIVE emails.

- HORRIBLE customer service: they're all NON-Native English Speakers and don't understand what you tell them - unless it's a SUPER BEGINNER question. They just don't get it. They assume every customer they have is a newbie or a grandma who has never sent any newsletter. It's very frustrating.

- And... unclear fees when it comes to upgrading/downgrading your account. It's a game of chess to understand WHY you're getting charged some amount to upgrade.