Nimble

4,4 (1.879)
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Software de gestión de contactos y relaciones sociales.

Calificación general

4,4 /5
(1.879)
Relación calidad-precio
4,3/5
Funcionalidades
4,2/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,3/5

89%
de los usuarios recomienda esta aplicación
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1879 opiniones

jose
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Nimble

Revisado el 3/11/2022

Puntos a favor

Funciones sencillas,sin difucultad a la carga de datos

Desventajas

Muy caro la version actualizada,costosa.

Nerlin
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Excelente

Revisado el 10/8/2021

Puntos a favor

Rapidez y sincronización con todos los módulos requeridos

Desventajas

Genial integración con hojas de cálculo y bases de dat9s

Greg
Greg
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

We are a small business, which Nimble is the Central heart. We love that it's simple & robust!

Revisado el 5/4/2018

Puntos a favor

It provides so many great qualities. My favorite is the Deals section. It is completely customizable and lets you create and follow your own sales process. Of course the ease of inputting information with the nimble prospector is genius as well. With all our people working remotely, Nimble is our hub of contact. We can see updates easily and research others communication with a potential client.

On top of the deals & CRM, it offers a way to send bulk email. Granted it's limited, but still a super handy tool for small campaigns.

I also love the iOS app. Not quite as robust as the online desktop, it still gives me everything I need, in a handy display.

I'll say it again, we live in the deals section. By far my favorite element!

Oh also, the social media integration is very helpful when researching potential clients as well.

Finally, they provide great support. Both through twitter and email, I get quick responses with an attitude of helpfulness.

Desventajas

Hmmmm... I like a lot... I probably like least their "home page"... it seems useless to me, which I'm sure reflects how I like to work.

I hope they expand how many emails you can send.

In my favorite section - Deals - I don't love how when you lose or finish a deal where it goes. I'd like a better post-management system of deals. (could be user ignorance on that).

That's probably it. I'm a big fan.

Respuesta de Nimble

Hi Greg,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying how you can customize your deals section within Nimble. We recently released a feature that enables Nimble users to create multiple custom pipelines and add custom stages to each pipeline.

In addition, we recently released our new and improved Today page that enables users to add a cover photo and a logo to their account. You can also customize where you would like to see your deals, tasks, events, important contacts, and and signals.

Best, Olivia
Nimble Customer Success Ninja

JIm
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best of the best for newbies (oldies, too, maybe)

Revisado el 29/4/2021

Blows my mind. I had some experience with CRM’s a little, but did not until recently, actually need...

Blows my mind. I had some experience with CRM’s a little, but did not until recently, actually need one. They were all so cumbersome. Nimble is actually fun to use. (shhh! Don’t tell the boss. OH! That’s me) who knew!?

Puntos a favor

It is very intuitive to learn & to use. I started with 2 other CRM’s. The learning curve was prohibitive for both. I’d make a little headway, then realize I barely understood how they worked. One of them was so intricate that I never really “got it,” despite tons of reference videos. The ability to seek other contact info is a very useful feature.

Desventajas

I cannot really come up with a disappointment. Nimble keeps working for me, not me for Nimble.

Alternativas consideradas

HubSpot CRM

Razones para elegir Nimble

Ease of use & learning.

Razones para cambiar a Nimble

Ease of use, intuitive interface. It works how I work.
Usuario verificado
Calificación general
  • Sector: Software informático
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Good contacts manager with potential thwarted by so-so UI, too much sales focus and persistent...

Revisado el 6/4/2018

Contact information. Group emails. Task tracking.

Contact information. Group emails. Task tracking.

Puntos a favor

I like the idea of an integrated contacts manager and the social function is helpful. It's also good for group emails. It's better than the sales-focused CRM software I've looked at, but still needs a lot of work IMHO. Keep in mind, I'm a startup founder and not a sales person, which seems to be the primary target.

Desventajas

Lots of unresolved glitches or not-great UX. For example, Nimble shows activity for an email being read if I open it, this should only happen if the recipient did. Also, the Nimble window in Gmail is inconsistent, sometimes it appears, other times it doesn't. Finally, it will mysteriously show hundreds of new activity updates, often for the same few emails, when none have occurred.

Another issue is upselling. I requested multiple pipelines since min-2017. They said it was in the works. When they finally added it, they didn't contact me as they said they would and also required a subscription upgrade to use it.

Overall, I'm not a fan of the UI. It's not terribly intuitive and dated. AngelList covers some of the same functionality, like pipelines and messaging, in a much more elegant and efficient interface.

Respuesta de Nimble

Hi there,

Thank you for sharing your feedback with our team. :)

We are so glad to here that you have enjoyed Nimble's Social Profile matching tool that locates your contacts social profiles based on the information provided.

We recently released our multiple pipeline feature that enables Nimble users to create as many pipelines with custom stages in each pipeline. This is included within our Business plan, which also enables users to send up to 100 Group Message sends per day, storage 2 GB of storage, and import up to 25,000 contacts. Users can definitely upgrade storage and contacts.

Best, Olivia
Nimble Customer Success Ninja

Anil
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Prueba gratis
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Creative Alliance Review

Revisado el 6/7/2023

Our problem with customer database management has been fully solved by Nimble. Thank You Nimble...

Our problem with customer database management has been fully solved by Nimble. Thank You Nimble team for this super useful software.

Puntos a favor

We are at the Alliance are finding it very useful to use Nimble. We have to constantly relay our new ideas and new developments to our customers and Nimble has helped us to keep track of our contact database and manage it properly so that we have been able to tell every new thing to our customer base at a prompt manner.

Desventajas

We loved every aspect of it and planning to buy the software once the trial period ends. One thing is, new users can get lost at the beginning but later when you get used to it, Nimble is so helpful and easy to use.

Brad
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

My experience

Revisado el 26/6/2020

Puntos a favor

Hardly know its there, which is great, as its easy to use and upgrade. Customer Service is awesome.

Desventajas

Needs more integration with VMware, and some work needs to be done on alarms.

Thomas
Calificación general
  • Sector: Internet
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Inexpensive and extensive with small quirks

Revisado el 8/4/2022

Nimble has many benefits for sole proprietors and small businesses.
As long as you don't mind the...

Nimble has many benefits for sole proprietors and small businesses.
As long as you don't mind the little things, Nimble is an affordable alternative to other CRM systems.
However, I see an internationalization as difficult, because just such little things like the date format or the week start on Monday are a prerequisite for an international orientation.

Puntos a favor

Perfect Chrome integration
Social media connection
Multiple email accounts
Multiple email senders
All integrated Google calendars available
Cheap
All basic CRM functions

Desventajas

English only
Date format not changeable (e.g. dd.mm.yyyy)
Week start not changeable (always Sunday)
Complicated setup
Not always logically structured
Partially outdated views that do not fit into the overall picture (e.g. calendar)

Razones para cambiar a Nimble

Some features that were important to us were not available from other products. These include multiple calendars, multiple mailboxes and associated multiple sending addresses.
Shasta
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Awsome and easy to use

Revisado el 7/4/2022

Amazing we cant say enough good about it.

Amazing we cant say enough good about it.

Puntos a favor

Its easy for all of our staff tl use and very accurate

Desventajas

Nothing we love it and very glad we choose it.

Alternativas consideradas

SafeShare.tv

Razones para cambiar a Nimble

The reviews were better and the price was as well
Jen
Calificación general
  • Sector: Seguridad e investigaciones
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Nimble has streamlines our sales office!

Revisado el 8/12/2020

Overall Nimble has been a great asset to our sales office and has helped us streamline our entire...

Overall Nimble has been a great asset to our sales office and has helped us streamline our entire process!!

Puntos a favor

Nimble has been a necessity in our sales office! This process has streamlined everything from lead generation to call management and more. The cloud-based features allow us to access it from anywhere.

Desventajas

If I had to pick one thing that we weren't thrilled with about this product it would be the calendar reminder feature. It's a little trickier to set up than we'd like but actually it's not bad and it works fine.

Juan
Juan
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

A Social CRM that Seem Too Good To Be True (and is not)

Revisado el 31/8/2021

As a basic CRM it gets the job done. But it does not integrates efficiently with multiple databases...

As a basic CRM it gets the job done. But it does not integrates efficiently with multiple databases as it claims.

Puntos a favor

It counts with basic CRM functionalities. It integrates some of leads data from different social channels

Desventajas

Nimble's promise to effortlessly build a contact database, being the"only CRM that builds itself for you". Unfortunately it was a far-too-ambitious promise and it failed to deliver.
Integration with social channels did not work seamlessly. Lead enrichment was limited and almost always ended up requiring manual efforts from the sales team.

Kimberley
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great CRM

Revisado el 22/1/2021

Nimble truly is nimble and flexible And very helpful in helping me see if my clients are getting my...

Nimble truly is nimble and flexible And very helpful in helping me see if my clients are getting my messages. I appreciate the real time notification.

Puntos a favor

Aesthetically appealing - drawn to use it regularly. Terrific job of managing my clients and helping me to engage them plus track their responses.

Desventajas

I don’t like the challenge of not being able to connect my Apple phone - I can’t grab pics from my photos to add to a text message.

Alternativas consideradas

HubSpot CRM

Razones para cambiar a Nimble

I definitely needed help with messages on a stand alone gmail account - I didn’t like the limitations put on the accounts not using gmail. There’s generally more freedom in Nimble.
David
Calificación general
  • Sector: Aprendizaje en línea
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

the BEST contact relationship management system by FAR! - and I have tried many.

Revisado el 19/9/2017

Nimble is a true Godsend. Nothing else even comes close to it. Yes, it is easy to use, it connects...

Nimble is a true Godsend. Nothing else even comes close to it. Yes, it is easy to use, it connects with everything out there, it has a fast and intuitive interface, and more. But what I like most is how it saves me COUNTLESS of hours, because it does all the research for me, and some of the data entry, building complete client profiles in seconds rather than hours. Literally saves maybe 30 minutes of agony, per contact. With thousands of contacts, thats like saving a lifetime. Its like being the superman of contacts. I also like how I am able to keep track of who to contact, who I contacted, etc, so easily, so easily. Overall, this thing is making my life super easy, and making it super easy to make money through finding and nurturing key partnerships and relationships. Nothing, nothing, comes close.

Puntos a favor

Nimble is a true Godsend. Nothing else even comes close to it. Yes, it is easy to use, it connects with everything out there, it has a fast and intuitive interface, and more. But what I like most is how it saves me COUNTLESS of hours, because it does all the research for me, and some of the data entry, building complete client profiles in seconds rather than hours. Literally saves maybe 30 minutes of agony, per contact. With thousands of contacts, thats like saving a lifetime. Its like being the superman of contacts. I also like how I am able to keep track of who to contact, who I contacted, etc, so easily, so easily. Overall, this thing is making my life super easy, and making it super easy to make money through finding and nurturing key partnerships and relationships. Nothing, nothing, comes close.

Desventajas

The Deal Management aspect is really, really weak. Really. At the very least, allow us to create categories for pipelines. I mean, I have like 5 different types of deals. Each deal type needs its own custom pipeline because the processes are all different for each deal type. But we are given the ability to only have one pipeline, and somehow make all the different deal types work. Thats crazy :)

Respuesta de Nimble

Hi David,

Thanks for your review, and we are so glad that Nimble has been able to help you save time and energy managing your contact relationships!

The ability to create multiple pipelines is definitely on our current roadmap, and we hope to implement this feature in 2018.

Best Regards,
Olivia

Richard
Richard
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great Social CRM system for industry experts, consultants and coaches

Revisado el 8/2/2018

Easily keep track of important relationships.
Reminders to stay in touch with people.
Strong...

Easily keep track of important relationships.
Reminders to stay in touch with people.
Strong integration with Google Apps.

Puntos a favor

I've been using Nimble CRM for a number of years now. I'm an IT business consultant who needs to stay in touch with clients, prospects and industry influencers. Nimble allows me to seamlessly connect with my email and calendar platform of choice -- Google Apps -- and centrally track my interactions with important contacts.

The Nimble apps also allow me to update information, leads and contact details directly from within the Chrome web-browser. I'm also prompted to stay in touch with VIP contacts in a timely fashion.

In short, Nimble works for me really well. I'd highly recommend it to any industry experts, coaches, authors or consultants who need to keep track of their important relationships.

Desventajas

The integration with LinkedIn isn't as strong as it used to be -- I appreciate this is due to LinkedIn removing API access.

The Nimble Android app is lacking behind the iOS equivalent of features. I'd love to see the Android app brought up to date with business card scanning and more.

Respuesta de Nimble

Hi Richard,

Thanks for sharing your feedback with us. :D

We are so glad to hear that you are enjoying using out seamless integration with your Google email and calendar within Nimble.

At this time LinkedIn has their API closed to any third part applications, such as Nimble. We would love to create a stronger integration with LinkedIn if they were to ever open their API.

However, in the meantime you can definitely use our Nimble Contact Add-in that downloads into your browser to take this with you to LinkedIn. This tool enables you to find information about your contacts and add them to your Nimble data base directly from LinkedIn!

Best, Olivia

Elijah
Elijah
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Phenomenal software to increase power and agility in business management.

Revisado el 24/5/2023

Nimble has been a real godsend in terms of saving time. Thanks to its ability to centralize...

Nimble has been a real godsend in terms of saving time. Thanks to its ability to centralize information and automate repetitive tasks, I can keep track of my contacts and pending tasks more efficiently. This has allowed me to dedicate more time to strategic and growth activities. In addition, it facilitates team collaboration by allowing all members to access the same contact database and share information transparently. This functionality has improved internal communication and increased the effectiveness of our joint commercial actions.

Puntos a favor

From the first moment I started using Nimble, I was amazed at how easy it was to use. Its intuitive and friendly interface allows anyone, even without advanced technical knowledge, to take full advantage of all its features. Nimble is exceptional at managing contacts. It allows me to centralize all the information related to my clients in one place. I can quickly access contact details, interaction history, pending activities, and relevant notes. This has made it much easier to keep track of my client relationships and has improved my ability to provide personalized service.

Desventajas

Nimble offers a wide range of features, sometimes I find myself needing to customize certain aspects of the software to fully tailor it to specific needs. In this sense, I think there could be more customization options available to users. Also, it took me a while to get familiar with all its features and functionality.

Kate
Kate
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 2-10 empleados
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

It's fine for social crm and selling. Don't try to get too creative with it.

Revisado el 23/6/2015

This is best for those actively selling with fairly normal sales cycles. For those of us who have...

This is best for those actively selling with fairly normal sales cycles. For those of us who have less common sales cycles, clients who are not on social media, or need more workflow functionality, it isn't much better than a spreadsheet. It's not expensive for a small shop, but the per person fee is obnoxious. My assistant has to have a 2nd account even though she's connecting with clients on my behalf and we need all the information/emails in one spot. I keep nimble, but I'm not much of a user at this point. I'm looking forward to watching it improve. The customer support tries and that's worth a decent review.

Puntos a favor

Social metrics for contacts in one spot (though linkedin is a fail) - good concept, needs work

I can add notes to my students each time I work with them so I have a persistent record

Daily update of your calendar (not updated 12 hours prior?) and List of social connections made within the past day (twitter followers) so you can thank them the old fashioned way rather than with a bot.

Desventajas

My clients do not use twitter so that aspect is not essential for us.

My assistant has to have a separate account which seems silly, adds nominal expense, but also doesn't actually give her access to my calendar/tasks/emails/etc. That has been a big disappointment. I end up not using nimble as much as I had hoped because we couldn't create our workflows through it.

We had hoped she could auto schedule tasks for us based on my interaction with a student. ie send thank you note x days after last meeting, find out how the self study is going, etc. None of this appears to be possible. So nimble is not super functional for us. If we ever have a mass market or b2b client base this may become more interesting. I give decent marks to nimble, but frankly it doesn't serve us very well.

Respuesta de Nimble

Hi Kate,

Thanks for taking the time to share your feedback about Nimble.

Regarding the shared calendar, you can now set the "Nimble Default Calendar" to be shared between team members in Settings >> Users.

For your tasks, your team member can navigate to the "Activities" tab and sort tasks by different team members to see their activities.

Lastly, for message privacy, you may "unlock" your message account within Nimble by selecting the lock icon in Settings >> Networks & Imports, or you can set a specific thread to public by clicking on the lock icon at the thread-level.

If you're having any trouble setting up these features, please send me a message at care@nimble.com and my team will be happy to help.

Best,

Joseph

James
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Integration with Outlook 365.

Revisado el 11/8/2018

As a smaller business, it is important to create a relationship with your clients. Nimble really...

As a smaller business, it is important to create a relationship with your clients. Nimble really helps us realize our goals in this aspect. The affordability is important for us, and with Nimble you really get the bang for your buck. I just really wish that they would make it easier for us to manage the duplicates in our system. It is just very tedious to go one by one and edit or delete them. A merge option would be very handy and would make this already awesome software even better.

Puntos a favor

I really love the integration with Outlook 365. Most other CRMs require manually inputting your information, but Nimble does not. I also really like the plugins. They make using the software easy to use and my preferred CRM. The ability to look at the calendar while also looking at the customer information is very handy. I’ve had many times where I found this was useful. The best part is the price. This is one of the most affordable options available and the ease of use makes it a no-brainer to purchase. I have used Nimble for a few years and definitely don’t regret changing from my old CRM to Nimble.

Desventajas

I really wish that this was integrated with MailChimp. I have used MailChimp in the past for my email blasts, and really like the features. If it were integrated with Nimble, I would be very happy. I also found that sorting through duplicate contacts was a little difficult. I’ve had more than once where a customer had two or three contacts in my system, and I would like to have either deleted duplicates or merged them. I know there are third-party apps that could work to fix this issue, but it really shouldn’t be an issue.

Charlene
Calificación general
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great tool for organizing my communications

Revisado el 12/9/2017

Nimble keeps me organized about people. I add people when I meet them, along with a note to help me...

Nimble keeps me organized about people. I add people when I meet them, along with a note to help me remember them, and I can set up a follow up task for the future while it's all fresh in my mind. I'm able to pull up lists of connections to help me with my projects. I love that I've also got their social media connections so I can connect more deeply with the people I feel are important to my business growth.

Puntos a favor

I love the way Nimble integrates with my email program so I can track contacts with important connections. I've customized the deals feature so I track activities and people to my business projects and networking strategies so I can see at a glance how effective my actions are, and I can see my progress at a glance. The tags allow me to quickly find people I want to focus on, and makes it easy to keep track of the details about hundreds of people--more than I could ever do if I had to remember these small facts. I love that I can add contacts right from email.

Desventajas

I love that Nimble interacts with my Gmail and iCloud calendars, but I wish events would show up across my calendars faster. The keep in touch features seems helpful, but I wish there was a way to manage their reminders. I tend to get too many follow up reminders in clumps so large that I can't managed them. I'd like to be able to spread them out more evenly across my weeks. As a result. I end up canceling the keep in touch for many people when I'm overloaded.

Krystal
Calificación general
  • Sector: Producción audiovisual
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Nimble is a great CRM for leveraging social media connections

Revisado el 8/8/2019

Nimble integrates with my G suit mail. I like that because as a solopreneur, I don't want one more...

Nimble integrates with my G suit mail. I like that because as a solopreneur, I don't want one more separate system to have to deal with.

Puntos a favor

Nimble works from my G suite Google email account, and also connects with my social media connections (you can click on the social media profiles for a contact, which often provides helpful information). I use it to track leads for potential advertisers for my news websites.

Desventajas

It works from within Google G suite and Microsoft. It does not work within mac mail or other mail systems though. Other than that I can't really find anything I don't like about it. That is not a criticism, just a heads up.

Alternativas consideradas

Capsule

Razones para elegir Nimble

Nimble wotks within my G suite mail.

Software anterior

Insightly

Razones para cambiar a Nimble

Easy of use and integrations
Casey
Casey
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Better for Relationships than E-Harmony!!

Revisado el 31/8/2018

I have used Nimble in the past to keep all of my notes and information in one easy to access...

I have used Nimble in the past to keep all of my notes and information in one easy to access location. As well, Nimble is great at creating and maintaining organize contacts, appointments, and email lists, all in one location. Nimble is also incredibly helpful at creating email campaigns.

Puntos a favor

This application is amazing at helping businesses manage their interactions with potential and recurring customers. Integrates seamlessly with other programs - in my experience Office 365, Hootsuite, Evernote - which makes getting work done that much quicker. Efficiency is the name of the game with Nimble, as showcased by several amazing features. My favorite time-saver has got to be Nimble's Email Signature Capture, which can pull text right from a lead's/client's email signature and adds it to their profile. As well, I have found the Pipeline Management feature to be helpful in zooming out and taking a macro-level look at interactions and transactions with potential customers. This means that every interaction with a client can provide some new meaningful data.

Desventajas

Like most things, this application is meant to make you more efficient. That means that while it will certainly help a nationwide sales survey potential leads, track interaction with customers, and create email campaigns, there are certainly some individuals who would find less usefulness with this software. I would recommend those users attempt the free trial to ensure Nimble is correct for them.

Respuesta de Nimble

Hi Casey,

Thank you for providing your feedback with our team. :)

We are so glad to hear that you are enjoying how easy it is to integrate your Office 365 email account to Nimble. After connecting your email to Nimble the last 90 days worth of emails will sync to Nimble and continue to sync moving forward.

Nimble also enables users to connect and sync their Office 365 calendars to Nimble!

The 14-day free trial enables users to test out Nimble and the abundance of features that it has to offer to ensure that Nimble is the best fit for them and their teams.

-Olivia | Nimble Customer Success Ninja

Uttam
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Nimble has been a great savior since I have started using it 2 years back.

Revisado el 12/9/2017

1. Easy to upload lead CSV's
2. Easy to integrate with social media channels
3. Fast in terms of...

1. Easy to upload lead CSV's
2. Easy to integrate with social media channels
3. Fast in terms of response time
4. LinkedIn bio feature is fantastic
5. Group messaging helps when I need to broadcast news to a certain group of people
6. Setting reminder is easy in terms of future connect with leads
7. Extension is good, it helps but needs some modifications
8. Easy to learn and train people to use the tool
9. The existing template is well enough to use for a business who are getting into CRM
10. I also use it to create mini profiles of leads that help in connecting with them with the right message

Puntos a favor

I train people on how to use Nimble since I started using it, I just fell in love with the simplicity of the software. Most of my work is around nurturing leads and that's where I find this tool super relevant. You just need a name and the email ID, rest the tool will do for you. It will literally figure out where all this email has been used in the digital space. You will get all the details and social presence of that person and even in one of the features you could see what they have been posting on Twitter and Facebook. Out of all the features, the way it will fetch the LinkedIn bio is outstanding. Last but not the least, I have been using it for a diverse set of industries to identify, nurture and build relationships with people and this tool has reduced my efforts up to 40%.

Desventajas

I face problems while using the extension to scout for leads as sometimes I get redundant or irrelevant leads even if I use the right credentials. Another concern is with the Facebook integration for the streams, it won't allow with your Facebook profile, there has to be a Facebook page.

Usuario verificado
Calificación general
  • Sector: Estudios de mercado
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

""""My review on Nimble""""

Revisado el 12/2/2023

The software is comprehensive and offers a range of features and benefits, including contact...

The software is comprehensive and offers a range of features and benefits, including contact management, social media integration, email management, sales and marketing automation, and reporting and analytics.

Puntos a favor

I particularly appreciate the reporting and analytics capabilities of Nimble. The software provides valuable insights into my customer relationships and interactions, allowing me to make data-driven decisions. Additionally, the sales and marketing automation tools, including lead capture, lead nurturing, and lead scoring, are a great asset in streamlining and optimizing my sales and marketing processes. Lastly, the integration with popular social media platforms is a fantastic feature as it allows me to manage my social media interactions from within the software.

Desventajas

I am impressed with the software's ability to streamline and simplify my business processes, and I have found it to be a valuable tool for managing my customer and prospect interactions. Overall, I have no complaints about my experience with Nimble and am very satisfied with its performance.

Paul
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

You Are On Your Own

Revisado el 2/1/2018

Puntos a favor

Simple way to organize contacts and deals. The email organization was why I signed up for their service.

Desventajas

Customer service is non-existent when you need them. Takes forever for them to respond. There is plenty of back and forth with them on issues, which would be so much easier if they just went into your account and fixed it. They require you to find the problem and fix it yourself. Very poor mobile.

Respuesta de Nimble

Hi Paul,

First, we would like to take the time to thank you for your review of Nimble as it is through feedback such as yours that our team can maintain and improve upon the service that we provide to our valued customers.

We're very sorry to hear that you were unhappy with the response time of our Customer Care Team. This is definitely not the standard of service our customers have come to expect from us as many of our customers will rate us highly on customer support response time.

Reviewing the issue with our Care Team, it appears that we did need more information from you to troubleshoot the issue that was taking place. After we received this information from you, our team was able to successfully fix the problem in a timely manner. Again, we are very sorry able the issue you experienced in your account and we thank you for continuing your Nimble subscription with us.

We would love to hear more about why you are unhappy with our mobile app. Feel free to write us at care@nimble.com with your feedback.

Thank you,

Samantha
Lead Customer Care Ninja | Nimble
care@nimble.com

Philip
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Good solid CRM system; works well for a solopreneur with over 7000 contacts

Revisado el 12/9/2017

Just getting all your contacts into one place with social profiles and email history is a great. ...

Just getting all your contacts into one place with social profiles and email history is a great. The amount of data entry is significantly less than other products (like Sugar CRM) that i have used in the past.

Puntos a favor

The integration with gSuite is great; its also pretty easy to create contacts and find their social profiles (linkedin, twitter etc.) Very easy to see past emails, schedule tasks and reminders for followups. Finding/Segmenting customers is good.

Desventajas

People join companies, leave and go to a new company. As such its important to see your personal relationship with that person across all the companies they have worked. Unfortunately there is no way to mark emails as "archived" so you don't really know quickly (without reading a bunch of history) that the email you selected is the wrong email.

Also with the smaller version you are limited to the quantity of group emails you can send to 50. I find it cumbersome to select a client segment (such as inviting them to a training class) and tracking who I sent emails and where I left off... so if Nimble isn't going to do emails and you need to use something like mailchimp, that's great, but Nimble only has one-way integration...you can send emails to mailchimp...but you can't then see inside Nimble who received a mailchimp email.

Trudie
Calificación general
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great software for a small business

Revisado el 5/4/2018

This software keeps our CRM up to date and organized.

This software keeps our CRM up to date and organized.

Puntos a favor

I use this software daily and it's very convenient. I really like the way it integrates LinkedIn profiles with the contacts. It sometimes even transfers the avatar and if not, it's easy to add it manually. It's nice to be able to see a face to a client contact, so you know who you're dealing with.
Customer support is awesome. I have had some questions and issues and they always respond in a timely manner, work with me on the issue and follow up with an email.

Desventajas

When I add a new contact, the software wants to be smart and automatically tries to find the social profiles for this person. I like that, but it doesn't give me a choice before it saves the social profiles to the person. Of course I can delete the social profile if it turns out it's not right, but I'd rather have a choice to add it or not.

Respuesta de Nimble

Hi Trudie,

Thank you for sharing your feedback with our team. :)

We are so glad to hear that you are enjoying the Nimble Contact add-in within your browser that enables you to import information from your LinkedIn to your Nimble account, including a photo in order to put a face to the name.

Our Customer Success team is always available to assist. You can reach out to us at care@nimble.com.

Best, Olivia
Nimble Customer Success Ninja