
webexpenses
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254 opiniones
- Sector: Diseño
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Facil uso
Revisado el 16/12/2022
Muy confiable y optima en su uso ayuda y facilita el trabajo
Muy confiable y optima en su uso ayuda y facilita el trabajo
Puntos a favor
Se creación de facturas y su gran gestion
Desventajas
Varias opciones de carga, por lo demás ninguna objecion
- Sector: Construcción
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Recomendable
Revisado el 20/12/2022
Optimo
Optimo
Puntos a favor
Lo que más me gustó fue su agilidad y sus herramientas funcionales
Desventajas
Quizás algún tutorial para gente que nunca lo utilizo
- Sector: Construcción
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Quick and smooth transparent system
Revisado el 8/6/2021
It makes claiming a lot faster. how you can take a picture of a receipt and it creatyes a claim for...
It makes claiming a lot faster. how you can take a picture of a receipt and it creatyes a claim for you rather than having to enter every field manually which is a time concuming process in which was previously used through the business to claim expenses
Transparency through the process in a digital form which negates the use of paper trails.
Puntos a favor
Transparency through the process in a digital form which negates the use of paper trails. I like how you can take a picture of a receipt and it creates a claim for you rather than having to enter every field manually which is a time consuming process in which was previously used through the business to claim expenses
Desventajas
Mobile app doesn't always work correctly for example if the desktop version is updated the app doesn't always update with claims. sometimes the app crashes mid way through a claim thereofore deleting your data. The integrating milage calculator doesn't allow you to select routes as its not always the route the map decides to be the one you used. More or less miles could have been done due to traffic, knowledge of shortcuts or multiple stops.
Respuesta de Webexpenses
Hi Avnish,
Thank you for leaving Webexpenses a review. It's great to hear you find our app a useful tool when claiming your expenses. Particularly the receipt capture feature. I have passed your comments around the app crashing onto our development team.
Have a great day.
Amber, Your Webexpenses team
- Sector: Edición
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Very user friendly
Revisado el 12/6/2019
It has made our whole process much more efficient, we have eliminated paper, staff are submitting...
It has made our whole process much more efficient, we have eliminated paper, staff are submitting claims quicker and the Accounts payable team save time in not having to manually process the claims.
Puntos a favor
It is very easy to use for both our claimants and our administrators and has saved us a lot of time now we don't have piles of paper! Our users particularly like the option of using the mobile app when travelling so they can build their claims on the go.
I must mention the Customer Support team who are always extremely helpful and efficient.
Desventajas
Any minor irritations from our users such as receipts not uploading in order and being able to forward an email as a receipt have all been rectified in software updates so there aren't really any cons for us.
Respuesta de Webexpenses
Hi Debbie,
Thanks so much for leaving us a 5-star review. Reviews like yours make our day!
We're so pleased to hear that your claimants and administrators are finding the system easy to use and that you've saved time.
Should you or your users have any queries please get in touch with our support team at support@webexpenses.com OR check out our great resources on https://hub.webexpenses.com/.
Best wishes,
Nadia
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
The day to day use of webexpenses is fine from a users perspective but less flexible for an...
Revisado el 12/12/2017
Puntos a favor
The best part of the software is the mobile app. If you enter your own claims as you go the system is great.
Desventajas
The lack of flexibility around mileage has been an issue for us and updating admin as we have a number of divisions. Running reports over different divisions for managers who are approvers for people in different divisions. People in the same team have to be in different divisions to manage the mileage therefore it falls back to the mileage rates not being flexible enough. Being able to set a mileage rate or rates by user would be the most beneficial improvement for us.
Webexpenses often runs slow, the cloud icon turns for a few seconds before running reports and adding attachments etc.
When a PA enters the expenses on behalf of their manager they find the process cumbersome and very slow, for example attaching receipts is slow and not being able to sort the order the receipts are entered (for example in date order) means that when faced with a pile of receipts from their manager they have to spend time sorting them first then attaching and then trying to identify which attachment is which from the repository before attaching to the claim lines.
I have expressed a few times that I feel there is a step missing in the process, currently a user enters a claim, they submit it, it is approved and then gets finance approval and it is marked as paid. It then disappears from view and the only way to get a list of who you are paying is to run a report based on dates which risks missing or duplicating. There needs to be a passed for payment stage and then paid.
Respuesta de Webexpenses
Hi Alice,
Thank you for leaving a review for Webexpenses. It's great to hear that you like the mobile app. In regards to the mileage issues you have had I would recommend reaching out to our customer support team, they are always happy to help and have a wealth of knowledge on the system and troubleshooting,
many thanks
Amber, Your Webexpenses Team
- Sector: Maquinaria
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
WebExpenses is the way forward
Revisado el 18/6/2021
Great experience. The account manager and support staff are very helpful and friendly. They are...
Great experience. The account manager and support staff are very helpful and friendly. They are prompt in replies and actions.
Puntos a favor
I like the ease of use and the mobile app version. This is great for users who are on the go visiting different clients around the world, as you can do your expenses while waiting in airport lounges or literally just as the cashier prints the receipt for you.
Also, I love the credit card API- as you do not have to write out the transactions. Brilliant!
Desventajas
The new dashboard is not customisable currently; nor can I schedule expense reports to be run and emailed to me yet. These features would be really nice to haves.
Respuesta de Webexpenses
Hi Ella,
Thanks for your review and great feedback! I will send your notes on the dashboard and report to our Product Manager for consideration in future development updates.
All the best,
Hayley,
from your Webexpenses team
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Great Software for multiple cards
Revisado el 7/1/2020
Puntos a favor
This software has been a game changes since we implemented it in the business. It has helped scale up with the increase in the number of staff. This was the only software at the time which had the flexibility to have different users in different entities. Some staff membrs have up to three credit cards and also submit cash expenses claims. There is continous development in adding different features and making the overall product more efficient.
Desventajas
The only drawback so far has been the unreliability of the app. It sometimes crashes and a few employees within the company have reported that the receipts they uploaded on the app have been lost.
Respuesta de Webexpenses
Hi Mathanki,
We are pleased to hear that you've had a great experience with Webexpenses and appreciate your review!
If you continue to run into issues using our app in the future, please contact us for help at support@webexpenses.com.
All the best,
Webexpenses
- Sector: Almacenamiento
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Underdelivered
Revisado el 26/9/2022
This started out on a positive note. But quickly deteriorated when we found out that their...
This started out on a positive note. But quickly deteriorated when we found out that their solution did not integrate with our banking partner as promised. The contact was signed prior to learning that they did not integrate to our bank as they had stated during the initial conversations. Was the contract was signed and during the workflow configuration we became aware of the issue. Their response was that we could manually download our transactions from the bank and upload them to their system. This defeated the benefits of moving forward with their solution.
We have been invoiced monthly for services not implemented and have tried to get them to nullify the contact since they misrepresented its capabilities. They have refused and continue to invoice us.
Puntos a favor
Would have met our current needs should they have implemented as promised.
Desventajas
lack of integration with our banking partner.
Alternativas consideradas
SAP ConcurRazones para cambiar a webexpenses
Simple solution that was presented to have existing integration with our banking partner.- Sector: Productos químicos
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great program to work with
Revisado el 22/12/2021
I am very satisfied with Webexpenses. The quick response from the claimants, and approvers has...
I am very satisfied with Webexpenses. The quick response from the claimants, and approvers has increased our overall response time and reimbursements are being disbursed quicker.
Puntos a favor
With this program we are having getting the expense reports back from our employees in a timely manner. We like that there is no paper. Also, the approvals are easier, because there is no paper report and receipts to send to the multiple approvers
Desventajas
As a user, approver and administrator, I can't think of a down side to the program. The ease of use and flexibility is a time saver for myself and our claimants
Respuesta de Webexpenses
Hi Shelly,
Thanks for the great review!
We're happy to hear that you have now transitioned to a paperless expense management process. It's great that you can now expense quicker; saving time and costs.
Thanks again,
Natalie from your Webexpenses team
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great featured product
Revisado el 10/6/2021
moving to webexpenses made my daily task of claiming expenses a very easy one.
i now no longer need...
moving to webexpenses made my daily task of claiming expenses a very easy one.
i now no longer need to retain multiple paper recipts for submission at the end of the month.
Puntos a favor
the ability to retain my recipts digitally and add to expense claims on the go using the mobile app.
The mapping feature for mileage calculations are fantastic and make the whoe process very simple
Desventajas
theres nothing i have found so far with the app that i do not like.
Respuesta de Webexpenses
Hello Dale,
Thank you for taking the time to leave a 5/5 review. We are so glad to hear that with the use of the mobile app you are reaping the benefits of our system and features.
Should you require our assistance, please get in touch with our in-house support team at support@webexpenses.com at any time.
Cheers,
Nadia
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
Always very user friendly and easy to use.
Revisado el 27/3/2018
Puntos a favor
Personnaly I find that it has made the process of Expense claims for us in Finance more fliud and compliant, we all find the reporting sections very usueful. The actual processing of claims is now much quicker and we feel very much more consitant and reliable.
The support we get if we do get any issues is second to none, thank you
Desventajas
We dont really see any cons as it has helped and improved our Expenses Process greatly , before Web Expenses we had a manuel process which was open to error and lots of duplication.
Respuesta de Webexpenses
Hi Sandra,
Thank you for your review. We're happy to hear you've had such a good experience with us.
Stay on the lookout for new updates and features in the near future!
Best wishes,
Webexpenses
- Sector: Comercio minorista
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
So easy and revolutionised our expenses process
Revisado el 17/4/2019
We have saved so much time from having to complete manual spreadsheets every month and keep all...
We have saved so much time from having to complete manual spreadsheets every month and keep all the paper receipts for everything with is not necessary with this product
Puntos a favor
So easy to use, with easy phone apps to take phones of receipts and add them to a claim and plenty of options to record all the details we could possibly want
Desventajas
The UI of the app is a little basic, it would be better to have a facelift to match the more minimalist and clean looks of some apps, ie. Apple-style apps
Respuesta de Webexpenses
Hello there,
Thank you for taking the time to leave us a review!
We are glad to hear that you are having a positive experience using the Webexpenses system. Should you have any questions, reach out to us at support@webexpenses.com where someone can help.
All the best,
Nadia
- Sector: Política pública
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Webexpenses
Revisado el 10/6/2019
We have eliminated all paper based processing of travel expenses and made the authorisation process...
We have eliminated all paper based processing of travel expenses and made the authorisation process quicker, simpler and transparent.
Puntos a favor
Ease of set up and operation.
The day to day support is excellent.
Desventajas
Nothing really. The implementation of mileage rates is awkward but that is not a webexpense system issue.
Alternativas consideradas
ExpensifyRazones para cambiar a webexpenses
Greater functionality.Respuesta de Webexpenses
Hi Martin,
Thank you for leaving us a review. We're so pleased to hear that the system is making expense processes quicker, simpler, and increasing transparency across the business.
Should you have any questions, reach out to our support team at support@webexpenses.com where someone can help.
All the best,
Nadia
- Sector: Empaquetado/entrega de mercancía
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Webexpenses - AP and Expenses
Revisado el 22/12/2021
Puntos a favor
Improves controls and efficiency in the process. Keeps records electronic.
Desventajas
Mileage expenses and allocation of receipts
Respuesta de Webexpenses
Hi Jeremy,
Thank you for your review on Webexpenses. It's great to see that the software is helping with keeping your expense process efficient and it's brilliant to know that our integration to sage has been useful to yourself,
Many thanks,
Amber, your Webexpenses team
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great resource for you business
Revisado el 20/8/2020
Great product, customer service is extremely helpful and quick to resolve problems or assist with...
Great product, customer service is extremely helpful and quick to resolve problems or assist with using the product in the most efficient way.
Puntos a favor
The ability to have it on your phone and keep up with receipts for your purchases right away.
Desventajas
I proxy for 28 employees and sometimes it can be difficult switching between employees.
Respuesta de Webexpenses
Hello Shelly,
Thank you for taking the time to leave us a review and glad to hear you've had a positive experience using Webexpenses!
Should you have any questions, reach out to us at support@webexpenses.com where someone can help.
All the best,
Webexpenses
- Sector: Comercio minorista
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Programme is a great time and therefore money saver. Feedback from colleagues is really good
Revisado el 8/12/2017
saves a lot of time in processing claims, easy to handle and receipts are always easy to find, no...
saves a lot of time in processing claims, easy to handle and receipts are always easy to find, no paper anymore
Puntos a favor
easy to use as claimant and approver, great tool to get claims into accounts system, big time saver, support is always very helpful and knowledgeable, account manager very caring, very easy to set up new users
Desventajas
sometimes a bit slow in processing claims. Can be complex / depending on the company structure of course
Respuesta de Webexpenses
Hi Andrea,
Thank you for leaving a fantastic review!
It's great to hear that Webexpenses has helped you and your colleagues save time and money.
Thanks again,
Natalie from your Webexpenses team
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Webexpenses is great if you are on the go!
Revisado el 18/6/2021
Puntos a favor
Webexpenses is quite well suited for on the go users. The app helps a lot and you are able to upload receipts by taking a picture on your phone. Then easily add it to a new claim there and then, saving you time. As I was used to compiling expenses at the end of my working day.
Desventajas
Nothing come to mind. Overall I am happy with using it.
Respuesta de Webexpenses
So pleased to hear you're happy with our product, Yogesh! Thanks for the review and for being a Webexpenses user.
Best,
Hayley,
from your Webexpenses team
- Sector: Seguros
- Tamaño de la empresa: 201-500 empleados
- Software usado Mensualmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 1.0 /10
Not intuitive. Clunky. Prefer to use paper than this tool.
Revisado el 1/11/2019
Menu options are not intuitive. Need to flick around screens too much. Attachment steps are...
Menu options are not intuitive. Need to flick around screens too much. Attachment steps are awful, clunky, unnecessarily complex. Totally not intuitive. Your tool is very disappointing for people like me that have benefited from a much better tool, i.e. Concur. I miss Concur.
FYI - after I experienced your tool and formed my opinion, I asked around a couple of nearby users what they thought. They find the tool awful too. Many give up and just do it on paper/excel and give it to an admin person to suffer through for them. I guess that says it all.
Puntos a favor
Nothing at all. I would prefer to use paper or excel. Would be significantly faster.
Desventajas
Attaching invoices is awful experience no matter how many times I fumble through it. Doesn't matter if I took a photo on the phone or want to attach it using a pc.
Respuesta de Webexpenses
We're sorry to hear you're having trouble navigating the system, Michael. We have tutorials that can help you efficiently navigate Webexpenses on our support page, hub.webexpenses.com.
Alternatively, our support team will be happy to help and can be reached by emailing support@webexpenses.com or dialing +61-1800-316-911. Our app provides features like industry-best ORC and receipt auto-matching, so we want to make sure you are able to take advantage of these time savers!
Support is available to all users at no additional charge with our local support team, based in Brisbane, Australia. Outside of normal business hours, we have worldwide in-house support based in the USA and UK, available 24/6.
If required, we can also provide your company with additional training. For this, please reach out to your Webexpenses dedicated account manager at contact.apac@webexpenses.com.
We appreciate your feedback and are happy to receive further comments to aid in future development.
- Sector: Servicios financieros
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
System Implementation
Revisado el 2/1/2020
WE have gone from a very paper based system that was onerous on members o the team to a system that...
WE have gone from a very paper based system that was onerous on members o the team to a system that is easy to use and speeds up payment for all.
Puntos a favor
The software is very easy to use for all employees
It was incredibly easy to implement and the support we received from the whole Web expenses team was excellent and led to this landing within our company very positively
Desventajas
There is nothing significant that we dislike about the system
Alternativas consideradas
BreatheRazones para cambiar a webexpenses
Ease of use and the appRespuesta de Webexpenses
Hello Tracy,
Thanks for leaving us a review, and glad to hear that you've had such a positive experience using the system.
Should you have any questions, please reach out to us at support@webexpenses.com
All the best,
Webexpenses
- Sector: Ropa y moda
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado Otro durante Más de dos años
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 8.0 /10
Expenses management - but way faster!
Revisado el 11/6/2021
Puntos a favor
In an overall review of the platform, I do believe Webexpenses is a useful and intuitive tool to address some simple processes inside a corporation.
On the claims module, which I use frequently both as a submitter and as approver, the majority of the tasks are simple and intuitive. The lastest visual revamp was also a success.
Desventajas
The "add attendees" method needs a revamp. A feature that makes it possible to create groups of attendees and use that groups in a claim would be great.
Respuesta de Webexpenses
Hi Georgina,
Thank you for leaving us a review.
We are so pleased to hear that you are seeing the benefits of automating expense management and the system is easy to use. The system is continuously going through exciting new updates and features to both our mobile and desktop versions - I invite you to be on the lookout.
Best wishes,
Nadia from your Webexpenses team
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Friendly staff, easy to use system, very helpful online demo's and connect conferences
Revisado el 8/12/2017
Brilliant reporting software, very friendly and helpful staff, allows us as a company to run...
Brilliant reporting software, very friendly and helpful staff, allows us as a company to run successful reports from the system to help us with month end tasks, budgeting tasks, forecasting tasks etc.
Puntos a favor
I like that the software is designed to meet the needs of customers and that the company listen to those customer needs and requirements and do their utmost to implement changes to meet these needs
Desventajas
There are some areas which could do with improving, for example, a drop down list of attendees, however, i believe alot of these are in the webexpenses pipeline
Respuesta de Webexpenses
Hi Daniel,
Our implementation team is always aiming to develop the system to suit the needs of our users, so we're happy to hear you're satisfied with the system changes.
We have many system updates throughout the year so I'd encourage you to keep an eye out for more.
Thanks again,
Natalie from your Webexpenses team
- Sector: Bienes de consumo
- Tamaño de la empresa: 201-500 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A simple, logical tool
Revisado el 22/12/2021
The team was and remains very helpful in getting thi product working and keeping it working...
The team was and remains very helpful in getting thi product working and keeping it working properly.
Puntos a favor
It is very easy to use, and simple screen layouts make it very intuitive.
Desventajas
It would be nice if we could import transactions directly for more than one group of corporate cards.
Alternativas consideradas
SAP ConcurRazones para cambiar a webexpenses
Mostly price. It was much less expensive.Respuesta de Webexpenses
Hi Perry,
Thank you for the great feedback - it's fantastic to hear that you find Webexpenses intuitive and easy to use.
Keep an eye out for our system updates and enhancements to further improve your experience with Webexpenses.
Thanks again,
Natalie from your Webexpenses team
- Sector: Consultoría de gestión
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Webexpenses
Revisado el 30/7/2019
Puntos a favor
User friendly platform, easy access to a variety of features
Desventajas
Would be ideal if there was a way to reject part of a claim rather than the entire claim
Respuesta de Webexpenses
Hi Simona,
Thank you for leaving a review!
It's great to hear that you're finding Webexpenses' suite of features beneficial.
We encourage you to keep an eye out for feature updates throughout the year.
Thanks,
Natalie from your Webexpenses team
- Sector: Bienes de consumo
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 6.0 /10
Great product for limited use
Revisado el 21/6/2021
The UI of the tool is very intuitive and easy to use. It works perfectly for what its intended to...
The UI of the tool is very intuitive and easy to use. It works perfectly for what its intended to do. The dashboard shows all the key metrics a user is concerned about and can quickly action upon. The user need not go through each expense rather just look at the dashboard to see if any claim is accepted or rejected. So the overall usability is really high
Puntos a favor
Easy to use and clean interface
All key metrics around expenses such as unsubmitted, submitted, approved, rejected are clearly shown upfront which makes managing your claims easy
Desventajas
The login sometimes is a nightmare. I've personally faced issues with login sometimes and so have my colleagues.
The UI of reporting a claim even though is functional seems a bit outdated and needs a revamp to make it look modern
Respuesta de Webexpenses
Hi,
Thank you for the review.
We're happy to hear that you find the Webexpenses interface easy to use when looking at different stages of approval.
We encourage you to look out for Webexpenses bug fixes/feature upgrades throughout the year to further improve your experience.
Thanks,
Natalie from your Webexpenses team
- Sector: Servicios financieros
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante Más de dos años
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Financial services review
Revisado el 22/12/2021
10/10
10/10
Puntos a favor
Great customer service, easy to use and we have quite complicated approval set ups and cost centres. The team was great in helping set this up.
Desventajas
We have a few users have issues attaching certain types of receipts. If the file is not a pdf you have to download the receipt to view which can be cumbersome so better integration of other document readers other then pdf.
Respuesta de Webexpenses
Hi Anisa,
Thank you for leaving Webexpenses a review. It is fantastic to hear that you find our customer service team great, I have passed your comment onto our development team regarding the receipt upload,
many thanks
Amber, Your Webexpenses team