Opiniones de Conexiom
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44 opiniones
- Sector: Comercio mayorista
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Great product, saves us time and money!
Revisado el 17/2/2023
Great experience and great people. They save us a lot of money, and they are very helpful in...
Great experience and great people. They save us a lot of money, and they are very helpful in helping to identify ways to improve automation. The relationship is mutually beneficial, and the more Conexiom we are able to use in our company, the more money we'll save.
Puntos a favor
I like the ease of use, compatibility with email and various ways the system is able to interact with our system. The reporting is also very nice and allows me to track our progress with order automation.
Desventajas
The process of setting up, testing, and making a customer go live can be difficult. There seems to be a little bit of disconnect between the programmers, and the account manager. I hope they figure out how to bridge this gap soon.
Alternativas consideradas
EskerRazones para cambiar a Conexiom
Conexiom provided a better value.- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Conexiom for Esker Replacement
Revisado el 2/10/2020
Overall, the experience has been positive. We've seen a marked improvement in both cycle time for...
Overall, the experience has been positive. We've seen a marked improvement in both cycle time for order processing and order entry error rates. This has translated into an improved customer experience.
Puntos a favor
The integration with SAP is solid and a huge benefit. It slotted in well with our processes and has improved our order entry time greatly. The functionality also helps identify order discrepancies that are easily identified to help reduce errors and has a benefit to the overall order to cash cycle.
In addition, the support we received from the team at Conexiom during and following the deployment of the software has been excellent.
Desventajas
Potential improvements to API functionality (lookup of SAP tables in certain fields etc) would be a benefit. Also, the ability to check against SAP for address fields for account determination would be great.
Alternativas consideradas
EskerRazones para elegir Conexiom
Our version of Esker was obsolete and the internal server we were running it on was struggling. The support and up-keep costs were increasing as the platform became unreliableSoftware anterior
EskerRazones para cambiar a Conexiom
Conexiom had better SAP integration and functionality compared to others we looked at- Sector: Plásticos
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Order Entry
Revisado el 11/10/2023
It is working better each day for me when sending to Conexiom to enter orders for me as I am in...
It is working better each day for me when sending to Conexiom to enter orders for me as I am in meetings and would not otherwise have time in the day to enter the orders I am getting.
Puntos a favor
On a really busy day I send orders to Conexiom and I know it is done no worries.
Desventajas
mapping with older orders and sometimes I needed more mapping of a PO, and it was timely
- Sector: Suministros y equipo para empresas
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Excellent Value for the Money
Revisado el 1/10/2020
Overall, the experience has been wonderful. We're able to process sales orders faster, with fewer...
Overall, the experience has been wonderful. We're able to process sales orders faster, with fewer errors, reducing our labor and RMA costs associated with manual data entry.
Puntos a favor
The using the service, we were able to reduce the number of sales orders that had to be manually entered by half.
The service itself has been extremely reliable. We haven't had many issues with downtime and the communication from Conexiom has been great.
Desventajas
The customer portal could stand a few more features.
It would be nice to see a listing of all documents processed in one pane. Instead, we have to look at documents on a per customer or per vendor basis.
Alternativas consideradas
DocStar ECMRazones para cambiar a Conexiom
Value and time to see a return on investment. We saw a full ROI in under a year.- Sector: Logística y cadena de suministro
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best program for automated order-entry.
Revisado el 9/11/2023
Puntos a favor
It is user-friendly, accurate, simplifies work, allows more time to perform other important and urgent tasks.
Desventajas
I can't think of anything I like least about Conexiom.
- Sector: Comercio mayorista
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Conexiom Review
Revisado el 1/10/2020
Conexiom is on of our strongest third party digital partners that is customer facing. We love...
Conexiom is on of our strongest third party digital partners that is customer facing. We love working with [SENSITIVE CONTENT HIDDEN]. They play the largest part in making our business what it's become.
Puntos a favor
The best part of the software is it's functionality but that is only realized because of the people that have helped us develop solutions that meet our customers expectations over the years. Without the individuals on our account and their deep knowledge of our business needs and their ability to translate that into meaningful code, I'm not sure we would use this service for as many things as we do.
Desventajas
The cost is probably the most challenging item. It can also be difficult to manage the change management aspects of adjusting data entry personnel to this new way of doing things.
- Sector: Aerolíneas/aviación
- Tamaño de la empresa: 5.001-10.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Conexiom - Ease of Doing Business
Revisado el 7/4/2021
My Sales person was extremely helpful in getting me face time with developers for investigating...
My Sales person was extremely helpful in getting me face time with developers for investigating other uses for Conexiom. The overall experience is excellent because they listen and are patient with the users.
Puntos a favor
I like that Conexiom is customizable and flexible meeting my customer needs to send orders via PDF, MS Excel or PDF. It is very easy to work with the technical team to get results and setup new accounts with the mapping templates. I have trained several of my staff to be independent in setting up accounts. It allows us to spend time doing customer care instead of order entry!
Desventajas
I think that there are aspects of other offerings such as Direct Connect that still need a lot of work. It is an area that I am interested in, but need more research to find the right portal customer/platform to use it.
- Sector: Comercio mayorista
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great software to automate your order without programing
Revisado el 2/4/2021
the software could improve company overall automation level, and we are implementing stage 2 now.
the software could improve company overall automation level, and we are implementing stage 2 now.
Puntos a favor
Easy to use, easy to deploying, flexible to change the logic. We used on PO, Invoice, Order confirmation, etc.
Desventajas
Not software itself, but we internally inside rep has adoption issue, and we are fixing this.
- Sector: Comercio mayorista
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great tool for structuring data
Revisado el 7/10/2020
Conexiom has helped us take unstructured POs from our customers and structure them into a format...
Conexiom has helped us take unstructured POs from our customers and structure them into a format readable by our XML import process. We have automated thousands of orders, but we've not reached the top of our opportunity. The support provided by their account reps, customer success teams, and mapping support is phenomenal.
Puntos a favor
Conexiom's ability to accommodate complex logic alongside their AI/ML technologies allows the users to build a solution to fit their needs.
Desventajas
Conexiom's portal is basic and limited. A user cannot have multiple portal logins open at the same time, which causes problems when needing to multi-task within the portal.
- Sector: Comercio mayorista
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Conexiom Order Automation
Revisado el 17/2/2022
Our overall experience with Conexiom has been very positive. They are a valued partner.
Our overall experience with Conexiom has been very positive. They are a valued partner.
Puntos a favor
Conexiom allowed us to automate data entry required for order entry, helping evolve our sales function from order takers to order makers.
Desventajas
I would like to see better reporting, and the system struggles if the customer changes their behavior (e.g. how they enter the address on their PO).
- Sector: Logística y cadena de suministro
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great solution!
Revisado el 13/10/2020
Puntos a favor
Conexiom is a powerful service for order automation with our company. Conexiom supports all aspects of integration, creation of mapping strategies, and continues to expand the options available to us.
Their continued development and growth in solutions supporting our business objectives firmly establishes Conexiom as a partner in our business.
Desventajas
Reporting is a challenge, however, it will take both of our companies and a third party to reach solution. I know Conexium will be ready when we are.
- Sector: Automatización industrial
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great tool when you get consistent data from your vendor!
Revisado el 5/4/2021
Conexiom makes it so much easier to process vendor SPAs. It has been a tremendous help when...
Conexiom makes it so much easier to process vendor SPAs. It has been a tremendous help when onboarding new team members.
Puntos a favor
When submitting files to Conexiom to process they are returned in a matter of minutes. Making mapping changes is very simple. The monthly reports are great for keeping an eye on usage and team member compliance.
Desventajas
The hardest part was the setup of the various vendors. However, one you set them up there is no maintenance unless the vendor changes the file format..
- Sector: Logística y cadena de suministro
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Conexiom
Revisado el 2/10/2020
We automate and customize our customers interaction with our business. Its a win for everyone.
We automate and customize our customers interaction with our business. Its a win for everyone.
Puntos a favor
Automating a manual processes. Customers can submit purchase orders to our group and they are automatically converted to an order. It's a huge time savings!
Desventajas
I wish there were an easier way to communicate with the mapping team when something isn't right. We currently update the mapping in the portal, which is fine. It would be nice to have a to have more 2 way communication.
- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Werner Conexiom Experience
Revisado el 2/4/2021
Overall experience has bee phenomenal. We are using Conexiom for PO processing, AP Invoice...
Overall experience has bee phenomenal. We are using Conexiom for PO processing, AP Invoice processing and SPA processing.
Puntos a favor
Onboarded 100+ customers in just under three months. Productivity gains saved hiring three people in customer service. Integration was easy to Eclipse. Customer support was fantastic.
Desventajas
Mapping SPA's was very difficult compared to mapping PO and AP invoices. So many different formats and specifics needs for SPA's made it difficult.
- Sector: Automoción
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Conexiom
Revisado el 17/4/2023
GREAT! All of the team members have been SO helpful when it comes to customizing the logic to match...
GREAT! All of the team members have been SO helpful when it comes to customizing the logic to match what a REAL CSR would do!
Puntos a favor
Reducing order entry errors. I enjoyed the peace of mind it gave with reading the document exactly to what the customer needed.
Desventajas
That it doesn't adapt to different style of documents. Sometimes a customer will place a PDF order, and another time they might place an excel file. It doesn't happen often, but we did have one account that had different layouts and we had to decide to make 2 accts or change the customer.
- Sector: Comercio mayorista
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Ideal tool to increase the digital footprint in a company
Revisado el 5/10/2020
It was harder at the beginning as we were onboarding many customers on Conexiom platform and the...
It was harder at the beginning as we were onboarding many customers on Conexiom platform and the Conexiom (the company) had limited resources to keep up the same pace. As far as the company settled properly across Europe, the problem was solved
Puntos a favor
Strong technology to automate the O2C process through SFA process using text files
Desventajas
Weak OCR capabilities as the platform failed many times mapping JPEG files for instance
- Sector: Automatización industrial
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Conexiom - order entry automation
Revisado el 18/1/2023
There was a need for automation of data entry of our customer PO's into order management. This has...
There was a need for automation of data entry of our customer PO's into order management. This has replace most of our order entry and we are continuing to work towards adding more partners onto the platform.
Puntos a favor
The ability to view alerts for amending PO's, accepting them, or rejecting all together. The dedicated 2 week sprint for on-boarding!
Desventajas
Initial on-boarding model was not effective, but has since been corrected and a new on-boarding or sprint methodology has been implemented that works great!
- Sector: Fabricación de productos eléctricos/electrónicos
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Thank you Conexiom for your product!
Revisado el 2/4/2021
One word: Excellent!
One word: Excellent!
Puntos a favor
We use Conexiom for the purpose of automating PO entry and it works like a charm and the people at Conexiom have been and are a pleasure to work with.
Desventajas
I think the UI has some improvements yet but as most of their program runs in the background it doesn't matter as much as it would in other software.
- Sector: Petróleo y energía
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Review for Conexiom
Revisado el 12/4/2021
We utilize Conexiom to save time processing customer orders, especially when po has more than 10...
We utilize Conexiom to save time processing customer orders, especially when po has more than 10 line items we can save so much time !
Puntos a favor
Conexiom can minimize human errors like typos.
You can save time on processing multiple orders from the same customer.
Save time!
Desventajas
It takes time to process mapping requests, because it has to be done manually.
- Sector: Comercio mayorista
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great product and company
Revisado el 1/10/2020
We have started an AP automation program with Conexiom and are working with them as an early...
We have started an AP automation program with Conexiom and are working with them as an early adopter of a new part of the product, I have found them easy to work with, responsive to our needs and able to work with us to make sure we are able to fulfil our business need fully
Puntos a favor
The product has been simple to integrate into our ERP, new integrations are quick to implement and well supported by Conexiom
Desventajas
I don't work with the product day to day but my team haven't raised any areas of the product that cause particular issues
- Sector: Comercio mayorista
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Long Time User
Revisado el 18/11/2020
Our company has been using Conexiom to convert customer purchase orders to X12 EDI documents for...
Our company has been using Conexiom to convert customer purchase orders to X12 EDI documents for years. The product meets our needs very well. Customer support has been very responsive and good to work with.
Puntos a favor
Very good product with very good customer support.
Desventajas
There are no cons that I can think of.
- Sector: Logística y cadena de suministro
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 9.0 /10
Automation for Order Acknowledgements and Accounts Payable
Revisado el 14/11/2022
Overall our experience with Conexiom is all positive. We had difficulties initially with the...
Overall our experience with Conexiom is all positive. We had difficulties initially with the implementation team assigned to our project. We shared our concerns with the Conexiom team and the issues were resolved quickly.
Puntos a favor
The AI learning feature is impressive. Once we have "taught" the software to discern key data points on the forms, the upload directly to our ERP is seamless.
Desventajas
The expense. The automation definitely reduces labor, but we've not achieved a significant ROI greater than the implementation and subscription expense.
- Sector: Comercio mayorista
- Tamaño de la empresa: 501-1.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Good software - Outstanding people
Revisado el 2/4/2021
No problems.
No problems.
Puntos a favor
Versatility and breadth of options. The company never said the won't do anything - they said we will look into it.
Desventajas
I would like onboarding and maintenance offered as low cost extra.
- Sector: Almacenamiento
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Value Added
Revisado el 1/10/2020
Very helpful
Very helpful
Puntos a favor
Very easy to use. Customizable for each of our customers
Desventajas
Sometimes response time is longer than you might want in a specific situation.
- Sector: Logística y cadena de suministro
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Revelation
Revisado el 19/1/2023
Our business has been growing and so has the paperwork. We have manually printed out invoices,...
Our business has been growing and so has the paperwork. We have manually printed out invoices, written term dates and entered all the data into our ERP. Conexiom has been a light at the end of the tunnel. Not only do our major vendor invoices flow directly to our ERP, processing customer tickets is quicker as well. In a couple of days, we have saved our AP team several hours. Wonderful support team to go along side a fantastic product
Puntos a favor
Once our connections were in place, testing was a process that was clear to follow. Our implementation manager [sensitive content hidden] was fabulous and ready to guide and answer questions.
Desventajas
My technical experience was limited when we started this process. At first, I was very intimidated by the technical aspects. [sensitive content hidden] was very patient and made sure that mapping and other areas we were not familiar became clear for our implementation team.