GoodAccess

4,9 (98)
¡Escribe una opinión!
Red privada virtual para equipos remotos y distribuidos

Calificación general

4,9 /5
(98)
Relación calidad-precio
4,7/5
Funcionalidades
4,7/5
Facilidad de uso
4,9/5
Asistencia al cliente
4,8/5

99%
de los usuarios recomienda esta aplicación
Ordenar por

98 opiniones

Diego
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Muy buen programa

Revisado el 15/3/2023

Puntos a favor

Facilitad de uso, interfaz sencilla y rápido

Desventajas

Estamos en fase e implementación y de momento nada a destacar.

Huy
Huy
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Affordable Pricing & Great Customer Service

Revisado el 6/4/2022

I have a great overall experience

I have a great overall experience

Puntos a favor

The software was straightforward to use. It takes minutes to set up, and best of all, it has very affordable pricing

Desventajas

We have 10 team members currently using it and I do not have any complaints so far.

Alternativas consideradas

NordVPN y Perimeter 81

Razones para cambiar a GoodAccess

Super friendly customer service and most importantly very affordable pricing
Philip
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Review for GoodAccess Team VPN

Revisado el 23/8/2023

Overall, a dependable choice for teams looking for a robust VPN solution.

Overall, a dependable choice for teams looking for a robust VPN solution.

Puntos a favor

We've been using GoodAccess Team VPN for several years and remain satisfied with their service. Our journey with them began during the UK's Covid lockdown, assisting our team to work remotely. We've since transitioned to a hybrid working model and GoodAccess has adapted seamlessly with us.Their VPN offers diverse connection options, catering to Mac, Windows, and Linux users, and additionally supporting OpenVPN. While we've set up our own VPN server on Amazon AWS as a precaution, we've never had to use it thanks to GoodAccess's reliability.

Desventajas

What's commendable is their continuous development; introducing new features assures us of their commitment to growth and improvement. Though a recent pricing review led to an increase, their customer support was receptive to feedback and showed flexibility.

Ján
Calificación general
  • Sector: Producción audiovisual
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

Good services

Revisado el 9/8/2023

Puntos a favor

Good user interface and stable connection

Desventajas

Higher cost and tier setup. Obviously I would also welcome some cheaper variants

Nick
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very good VPN for remote teams and controlled access

Revisado el 28/8/2023

We have been very happy with the reliability of the service, we added an extra team to this service...

We have been very happy with the reliability of the service, we added an extra team to this service once we evaluated the product using our first team. We find the connectivity and stability of connections stable, we have users across multiple countries and experience has been very good.

Puntos a favor

Teams can share the same public IP address, team administration is very straight forward using the portal with very good security controls that can be used. Teams can have multiple gateways which adds good redundancy.

Desventajas

Adding users to teams needs to be done in chunks, for smaller teams this makes it difficult as we end up with unused licences. It would be really good to add or remove 1 user at a time as our team sizes grow slowly.

Bruce
Calificación general
  • Sector: Medios de difusión
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Easy to use, Easy to Admin VPN for your Users

Revisado el 25/8/2023

Helpful and responsive when we've had to contact sales and support. Admin console is responsive and...

Helpful and responsive when we've had to contact sales and support. Admin console is responsive and email server tied to automated messages for user admin and registration are quick (not delayed) making for easy end user support internally.

Puntos a favor

Simple GUI for both Mac and PC clients for end users, simple and responsive admin console, stable and secure endpoint tunneling for remote access control purposes. Worked so well we've actually added additional licenses to simplify things while expanding internally.

Desventajas

None to be honest. The price point is well fit for our non-profit budget, and this product has worked perfectly for our business needed.

Alternativas consideradas

NordVPN

Razones para cambiar a GoodAccess

Cost
liron
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Good Experience with Good Access

Revisado el 15/8/2023

Our need:1. Static Ip2. In a country which is not a main site (Main competitors are not offering...

Our need:1. Static Ip2. In a country which is not a main site (Main competitors are not offering IPs from this Country).3. Multiple users connected simultaneously from Desktop and Mobile device.4. High availability, High speed.

Puntos a favor

We needed a solution which will give us a single IP Address in our country, which will enable us to whitelist one IP for our employees,I was amazed to find out that the biggest player in this field have limited amount of available dedicated servers and in limited amount regions.Support is near immediate.With good access I got exactly what I needed in this region, good quality, high speed, secure and available

Desventajas

Our usage of Good access is limited to very few features and we didn't find any Cons worth mentioning yet.

Jenny
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best choice for a VPN service

Revisado el 6/8/2023

GoodAccess has met our needs for accessing a server that would otherwise have been impossible to...

GoodAccess has met our needs for accessing a server that would otherwise have been impossible to access, thereby helping us successfully meet projects for a client that would have previously been off limits to us.

Puntos a favor

The aspect of GoodAccess that I liked the most was its ease of integration within our business. The setup was intuitive and I required no assistance to get it up running.

Desventajas

I suppose the only thing I would love to see would be some more flexible subscription options. We don't need to use the service consistently - only for ad hoc projects - so for our purposes, a non-monthly subscription option would be helpful.

Sandro
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

A good VPN service

Revisado el 6/9/2023

We started working from home during the COVID period and with GoodAccess VPN we were able to work...

We started working from home during the COVID period and with GoodAccess VPN we were able to work as if we were in the office.The main feature is that all users connected from different locations can have the same IP address and this facilitates the configuration of Firewalls for the different services we access.

Puntos a favor

The service is simple to use and configure.It's high-performance and I don't remember the system going down during the entire time of use

Desventajas

There are no features missing regarding VPN service

Jacob
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

GoodAccess is the best on the market!

Revisado el 10/8/2023

The customer support is amazing and any problem is resolved within minutes. They have really...

The customer support is amazing and any problem is resolved within minutes. They have really thought out this product and I hope to remain a customer for years to come.

Puntos a favor

We like that it is easy to use and has a very intuitive interface. We previously used OpenVPN with our own server, but it was getting frustrating to maintain and it was easier to go with a turnkey solution.

Desventajas

We would like the option to have multiple locations that we could access on our account. We would like the ability to change up locations if need be.

Brandi
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

GoodAccess Keeps our Company Connected

Revisado el 8/8/2023

Puntos a favor

Along with a VPN we require a static IP to access our servers which host our applications. Security is obviously of utmost importance as is reliability and we get that with GoodAccess.

Desventajas

Nothing major whatsover. The few times I have needed support it has been provided extremely fast.

Paul
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

VPN of choice for our Remote workers

Revisado el 7/8/2023

Overall experience has been great, even though the company is not based in North America, anytime I...

Overall experience has been great, even though the company is not based in North America, anytime I had a question or concern and reached out I had a prompt response back from their customer support.

Puntos a favor

Great customer service, reliable and simple to use. Their system is much simpler to set up then the other companies I had tried and perfect for what our company needs are.

Desventajas

Wish they offered custom packages for fewer than 10 users needing access.

Alternativas consideradas

NordVPN

Razones para cambiar a GoodAccess

Better Value, customer support and offerings.
Japheth Immanuel
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very Good Service They Provide!

Revisado el 20/5/2021

The experience is the best, this is the first VPN Static IP provider that I used and never regret...

The experience is the best, this is the first VPN Static IP provider that I used and never regret using it.

Puntos a favor

I like the ease of using the software, Stability and Good Service it gives.

Desventajas

The Customer service is not 24/7 I guess. I need to wait 12 hours for a representative to respond when I had a little problem.

Alternativas consideradas

NordVPN

Razones para cambiar a GoodAccess

I only have a small team and it serves best. I purchased two gateways and using them until now since I started.

Respuesta de Samohyb

Hi Japheth,
thank you very much for your great review! Thank you for your feedback regarding customer service accessibility. I've passed to our management.

🔥 Michael
🔥 Michael
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy to use VPN for small business and remote workers

Revisado el 4/8/2023

Puntos a favor

I really like how easy it is to implement GoodAccess and invited employees to the platform.

Desventajas

I think more education about VPNs for the non-IT educated business owner and why this is great option for remote workers.

Daniel Andres
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Great for resource management in remote workgroups

Revisado el 23/6/2023

It is one of the few options that there are to have one or more exclusive fixed IP for the company....

It is one of the few options that there are to have one or more exclusive fixed IP for the company. With GoodAccess we resolved secure access to our environments for all remote developers and freelancers, it has a wide facility and options to grant access to different members. We use GoodAccess all the time since we all work remotely.

Puntos a favor

Static IP for whitelisting, Stability, Client lightweight, manageability from the portal, relevant statistics in dashboard and notifications.

Desventajas

Would be great to be able to add specific access rules for different users or groups using the same IP.Sometimes the updates are very frequent.

Respuesta de Samohyb

Dear Daniel,

Thank you so much for taking the time to share your review! We greatly appreciate your kind words and feedback.

Eva, Customer Success Manager

Rebeca
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great for our team

Revisado el 12/6/2023

Great. GoodAccess is so easy to start using it, had no complaints or feedback from our team. We...

Great. GoodAccess is so easy to start using it, had no complaints or feedback from our team. We switched from another service and are happy with the results.

Puntos a favor

The team setup, is easy to add a gateway and add our team into it.

Desventajas

No problems so far, our team has no negative comments towards it.

Alternativas consideradas

PureVPN

Razones para elegir GoodAccess

Team management for a single IP.

Software anterior

Access Server

Razones para cambiar a GoodAccess

Price and team management.

Respuesta de Samohyb

Dear Rebeca,

we appreciate your kind words, thank you very much for your review!

Sergi
Sergi
Calificación general
  • Sector: Consultoría de gestión
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Good and simple

Revisado el 22/4/2023

GoodAccess ensures that remote employees can securely access company resources

GoodAccess ensures that remote employees can securely access company resources

Puntos a favor

Dedicated business VPN with 35+ gateway locations.Simplified remote access to business resources.Good security measures, such as identity-based access control, traffic encryption, and MFA.Easy deployment, both on mobile and computersCost reduction in network security management.

Desventajas

Nothing relevant, it just works as expected

Respuesta de Samohyb

Dear Sergi,

we appreciate that you took the time to write us a review, thank you so much for your kind words. We're happy that you're happy!

Eva, Customer Success Manager

Daniel
Calificación general
  • Sector: Externalización/deslocalización
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Secure Gateway and VPN

Revisado el 10/5/2023

Puntos a favor

Good Access provides our customers with a secure connection to our server, it is easy to implement and manage

Desventajas

there is actually nothing I don't like about this VPN

Respuesta de Samohyb

Dear Daniel,

thank you so much for taking the time to write us a review and for your positive review. :-)

Eva, Customer Success Manager

Francisco Luis
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Secure access to intrastructures

Revisado el 22/4/2023

Network intrastructure is fast and in more than a year we have not had any issue. It is very safe...

Network intrastructure is fast and in more than a year we have not had any issue. It is very safe and reliable.

Puntos a favor

We can access our intrastructure via VPN through the connectors and gateway.

Desventajas

Nothing, we use all the features and I have no complaints so far.

Farzana
Farzana
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

The Most Effective VPN Software For Small Businesses.

Revisado el 19/9/2022

This product is just what we need as most of us work from home. It makes it possible for us to work...

This product is just what we need as most of us work from home. It makes it possible for us to work securely and remotely.

Puntos a favor

Its user interface is quite intuitive. It was effortless and quick to set up. The remote access option is a game-changer and a top-notch VPN. Another essential feature is the inexpensive price.

Desventajas

My team loves it to the fullest, and there aren't any flaws yet.

Todor
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

GoodAccess is a good VPN solution for a home user, as well as a corporate one.

Revisado el 20/5/2021

We started using GoodAccess in our company after the migration from the "VPN Office" product by...

We started using GoodAccess in our company after the migration from the "VPN Office" product by VPNStaticIP. Since most of our software development team works remotely (and/or from home), this service is exactly what we need to be able to monitor and secure the access to our internal company resources.

Puntos a favor

What we like the most is the ability to use OpenVPN technology and be able to configure the connection parameters ourselves. For a home user this is not of a significant importance, but for a corporate customer this is crucial. Also the support staff were always helpful in the few occasions that we needed them.

Desventajas

To be honest, there is not much not to be liked. Initially the back-end was lean on features (like port-forwarding for example). but as time passes more and more of these get added to the overall package. And even some original ideas that we didn't expect or require but might use in the future.

Respuesta de Samohyb

Hello Todor.
I thank you on behalf of GoodAccess team for your great review!

Marcus
Calificación general
  • Sector: Entretenimiento
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The perfect VPN package for a startup

Revisado el 8/8/2022

We've been using GoodAccess on a daily basis for almost a year, and it's been no fuzz and only one...

We've been using GoodAccess on a daily basis for almost a year, and it's been no fuzz and only one very short downtime, so all in all I believe for what you're paying - it's unmatched!

Puntos a favor

GoodAccess offers multiple ways of connecting, which helps an IT admin a lot, as deploying to different devices and users is very simple and quick.

Desventajas

The only thing I don't like about the profiles generated, is that they don't come with auto login! I'm sure there's a quick fix to this, it doesn't really make a difference.

Alternativas consideradas

NordVPN

Razones para cambiar a GoodAccess

Pricing model, simplicity.
Darren
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Lightweight, Intuitive and Versatile VPN solution

Revisado el 2/6/2021

Very impressed from the outset, they made the whole process quick and easy.

Very impressed from the outset, they made the whole process quick and easy.

Puntos a favor

We came across Good Access when we were trying to identify a simple way to provide our NOC with a single centralised IP address across multiple regions, without impacting upon their latency or requiring them to jump through hoops. The solution delivered in spades and was adopted quickly by all members of the team who have been extremely impressed with how intuitive the solution is whilst maintaining a minimum impact on their connections.

Desventajas

At the moment we havent really encountered any specific issues, it is delivering for us on a daily basis.

Respuesta de Samohyb

Hi Darren,
I'd like to thank you on behalf of our team for your kind review.

Petr
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

GoodAccess was the simple and efective solution when pandemic hits

Revisado el 23/4/2021

We solved the possibility to let our employees work from home and being connected to our office,...

We solved the possibility to let our employees work from home and being connected to our office, its something we were looking for because of corona and in the end helps us to grow better.

Puntos a favor

The software was just too simple to set and work properly, we were looking for fast, secure and quality audio transmition and we are so happy that GoodAccess was recomended to us so our agents can reach phone calls with the clients via voip provider using the office ip from their home and that was what we need during pandemic. What I have to mention is the service which is always helpfull and never blame us as we were experinced with a lot of other companies.

Desventajas

We didnt realize yet, there could be something missing. At least for our use

Respuesta de Samohyb

Hello Petr,

thank you very much for your kind feedback. Your review made our GoodAccess team very happy!

Erik
Calificación general
  • Sector: Transporte/transporte en camión/ferrocarril
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent VPN service

Revisado el 17/4/2021

We are using GoodAccess to have an easy-to-use VPN server to access several devices for remote...

We are using GoodAccess to have an easy-to-use VPN server to access several devices for remote assistance. We require a 24/7 stable connection which is offered by GoodAccess. Great overview and access logs and easy installation.

Puntos a favor

User-friendly software that is very easy to use and set up. Excellent customer service that helps to solve every question immediately. In-depth technological knowledge and immediate response. Great product to use!

Desventajas

None, everything is working as it should be. The development team is making regular updates.

Respuesta de Samohyb

Hi Erik.
Thank you very much for your great review! I promise that we'll continue to make GoodAccess better each step of the way.