SalesLoft

4,3 (219)
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Plataforma de aceleración de ventas y participación del cliente

Calificación general

4,3 /5
(219)
Relación calidad-precio
4,1/5
Funcionalidades
4,2/5
Facilidad de uso
4,3/5
Asistencia al cliente
4,1/5

86%
de los usuarios recomienda esta aplicación
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219 opiniones

Kevin
Calificación general
  • Sector: Logística y cadena de suministro
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Herramienta multiuso

Revisado el 31/7/2023

Puntos a favor

Es una herramienta fácil de usar que permite sincronizar con otras aplicaciones para acortar proceso, automatizar los mismos y facilitar el día a día de una compañía.

Desventajas

Es un software pesado por lo que si no tienes una máquina lo suficientemente ágil y que pueda soportar varias cosas a la vez, va a ser muy lento el proceso

Hana
Hana
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great platform, makes reaching out to clients so much easier

Revisado el 18/6/2023

Puntos a favor

The integration of call and email tracking with CRM, along with the use of the cadence tool, proves to be beneficial in automating and simplifying the process. Even if you lack technical expertise, you can quickly grasp its functionality as it is user-friendly and easy to understand. This reliable tool empowers you to enhance work efficiency and effortlessly manage demanding assignments.

Desventajas

The emails sometimes encounter problems, and there can be instances of system crashes. Additionally, the notifications might be delayed, which doesn't contribute positively. To ensure smooth functioning of SalesLoft, a reliable and uninterrupted internet connection would be advantageous. Importing individual items into SalesLoft can be time-consuming, and if a crash occurs, it may take a while to resume normal operations.

Almir
Almir
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Using SalesLoft has been a transformative experience

Revisado el 10/6/2023

In summary, SalesLoft is a powerful sales engagement platform that revolutionises sales teams'...

In summary, SalesLoft is a powerful sales engagement platform that revolutionises sales teams' operations. Its automation capabilities, personalised communication tools, seamless integrations, and robust analytics empower sales professionals to work efficiently, engage prospects effectively, and drive results. Whether you are a small team or a large enterprise, SalesLoft provides the necessary tools to enhance productivity, optimise workflows, and achieve sales success.

Puntos a favor

SalesLoft is a game-changer for sales teams seeking to optimise their outreach and maximize their results. As a user of SalesLoft, I have discovered several remarkable features that make it an invaluable tool for sales professionals.

Desventajas

Some users might find less appealing is the learning curve associated with SalesLoft. While the platform offers robust functionality, mastering all its features and maximizing its potential may require time and effort.

Elena
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 2.0 /10

Sales Review

Revisado el 14/4/2022

Puntos a favor

User ability is high - the layout of the site is easy to find information/content you're looking for. Like the use of "Snippets" vs. "Templates"

Desventajas

Calling features are poor - need to be able to call through salesloft with it accurately importing the call into salesforce and Chorus.

Filter options within a cadence or account are messy and do not pull the information needed.

David
David
Calificación general
  • Sector: Deportes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great Out Bound Tool

Revisado el 26/7/2022

It's a great pure out bounding tool for larger sales orgs.

It's a great pure out bounding tool for larger sales orgs.

Puntos a favor

From local dialing to organizing cadences and keeping your daily activities organized, this platform is it.

Desventajas

For a smaller business, you can do everything you can do in salesloft in Hubspot and more in Hubspot.

Ami
Ami
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Best CRM +!

Revisado el 26/4/2022

The cadences have made my job so much better, more efficient and keeps me organized. Also, I...

The cadences have made my job so much better, more efficient and keeps me organized. Also, I choose the tasks I want and when, keeps ALL contacts in outreach with little chance to fall through the cracks. Also, tagging is very important to me and very easy. Being able to manage contacts in a mass way is a huge time saver and another one of my favorite features and I use it ALL of the time.

Puntos a favor

I love almost everything about Salesloft. It is very user friendly, I like the three columns and being able to scroll down one side and still be able to see the other columns. My favorite feature would be the cadences! VERY easy to create and manage, keeps me very organized, which is crucial to me.

Desventajas

Only real complaint is once a task is completed then that contact goes away and there is not (too my knowledge anyway) a way to pull up like most recent contacts etc.

Eric
Eric
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Great product but has issues

Revisado el 9/10/2018

Overall Salesloft has made me more efficient and organized at work. Even though we frequently run...

Overall Salesloft has made me more efficient and organized at work. Even though we frequently run into issues, I couldn't imagine my job without it.

Puntos a favor

Salesloft is the main reason I'm still in a sales position. Before the system, I was leaving over 70 of the same voicemails a day and had to manually track my cadence progress which was messy and unorganized. Salesloft has completely transformed my work style for the better and has lead to multiple successes in my career. I am much more efficient, organized, and happy than I was prior to Salesloft.

Desventajas

I'd say Salesloft runs great 75% of the time. The other 25% of the time my co-workers and I frequently run into issues where the system doesn't function properly. The most common issue I run into is when the entire program becomes unresponsive leading me to uninstalling and reinstalling the extension and even then it sometimes doesn't fix it. Another frequent issue I run into is when Salesloft doesn't record or log my calls for the day. I've had calls that were never logged and also calls where it took over a day to show up.

Charlie
Charlie
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Sales tool EVER!

Revisado el 10/6/2019

Easily one of the best tools I've used in my professional sales experience. It gives me the ability...

Easily one of the best tools I've used in my professional sales experience. It gives me the ability to maintain all my activity points and due dates in one spot, ensuring no lead goes untouched.

Puntos a favor

My favorite aspect about using Salesloft is the fact that it is so intuitive, and easy to use. Set-up is simple, and the features this platform offer are limitless

Desventajas

The tool currently integrates with LinkedIn Sales Navigator, but only for team plans. I wish it was able to integrate with all instances of LinkedIn.

Sam
Sam
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Not perfect but overall a very useful tool

Revisado el 23/11/2019

It's not perfect but I use it all the time. Overall it makes my life easier.

It's not perfect but I use it all the time. Overall it makes my life easier.

Puntos a favor

It records all your calls automatically. It's really nice to be able to go back and listen to calls or share calls internally. The email cadences work well and are easy to use. It syncs to our CRM (Salesforce). It logs all emails automatically in SFDC. It also makes it really easy to log calls to SFDC. Much faster than doing them manually through SFDC. I also like being able to see if the email recipient has viewed my email.

Desventajas

It only gives me the option to log calls to my CRM about 80% of the time. It's great when it works but it's annoying when it doesn't. It just means I have to log them manually when that happens. Also, the feature that allows you to see if a email recipient has viewed your email doesn't seem to work perfectly. It's probably not possible to make that feature work perfectly 100% of the time because Tout was the same way.

Bharath
Bharath
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Sales Prospecting Tool

Revisado el 27/11/2018

Absolutely must to use if you are in sales and marketing. No other tool has better performance when...

Absolutely must to use if you are in sales and marketing. No other tool has better performance when it comes to email deliverability and engagement effectiveness. Since we switched to SalesLoft, we are seeing 3x higher demo requests.

Puntos a favor

Undoubtedly, the best sales prospecting tool out there in the market. Open rate, click thru rate and response rates are far higher than any other sales prospecting tool. With semi-automated email outreach options, it's quite easy to use and scale as well. Team templates make it easier for everyone to reuse successful email templates.

Desventajas

There is a lot of scope for improvement in terms of reporting and dashboards. It's difficult to track who all opened/clicked a particular email template. Though there is SF integration, it's difficult to make it work accurately.

Respuesta de SalesLoft

Hi Bharath, thank you so much for the review! I'd love to chat more about the success you've seen using SalesLoft. If interested, please email me at Katie.Keller@salesloft.com. Cheers!

Ron
Ron
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Adequate tool with poor support and predatory billing practices

Revisado el 18/5/2021

Overall the experience is bad. The tool itself is fine but there are many better and cheaper...

Overall the experience is bad. The tool itself is fine but there are many better and cheaper alternatives, the support in setting up the tool and managing it is poor. We are so unhappy with their behavior we are switching to Outreach even though Salesloft refuses to release our company from the contract.

Puntos a favor

It does the most basic part of the job well - putting leads into automated cadences.

Desventajas

The platform is not intuitive to manage, reporting is poor, customer support is almost non existent, and the company employs predatory billing practices, we're currently struggling with them to be released from the contract.

Justin
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Love it!

Revisado el 6/11/2023

Puntos a favor

I've been extremely happy with the ease of use of SalesLoft! It's a great tool!

Desventajas

It's perfect tool for what I have to use it for, it's been fantastic.

Maria
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

On an ongoing basis, it helps us acquire new customers and close great deals.

Revisado el 28/3/2023

With Salesloft, we are able to track the emails that are sent to our contacts on a daily basis and...

With Salesloft, we are able to track the emails that are sent to our contacts on a daily basis and calculate how many consumers are interested in our communications, which allows us to focus our efforts and successfully close more deals.

Puntos a favor

Thanks to Salesloft, we are able to automate all aspects of new client searches, in particular via emails. I absolutely adore how we can get analytics that show the behavior of future emails from our marketing campaigns and prepare reports and dashboards that show all the data captured, as it keeps us informed about the real level of engagement with our marketing campaigns. It's great that we can set appointments with potential clients through email and install appointments within our calendar and the client's calendar directly.

Desventajas

I'm having some minor issues with Salesloft, maybe due to a misunderstanding of the correct way to handle some tools, and I also can't filter the records properly to easily identify what I'm looking for sometimes. This causes me some frustration.

Mohammed
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

a huge boost in the efficiency of the sales crew

Revisado el 23/3/2022

With a substantially greater prospect-to-customer conversion rate as well as a shorter onboarding...

With a substantially greater prospect-to-customer conversion rate as well as a shorter onboarding period, we've seen a significant increase in sales efficiency.

Puntos a favor

The ease of use speeds up onboarding, converting new workers into producers in weeks. SalesLoft simplifies prospecting and keeps sales teams up to date on communication plans with potential accounts and leads. Analytics provide vital data to ensure you're continuously improving sales cycle efficiencies. It also helps the marketing team manage messaging style and content. Thus, Sales teams can focus on selling instead of creating messaging. The onboarding procedure was meticulously and it was easily set up.

Desventajas

The only major issue I've had is arranging our emails. If you develop a template and then send it, it seems sloppy and likes it originated from just a computerized method.

Usuario verificado
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Look elsewhere

Revisado el 22/10/2018

My company likes SalesLoft for some reason but I've found it to be expensive and buggy. It's...

My company likes SalesLoft for some reason but I've found it to be expensive and buggy. It's generally not fit for purpose and support is generally quite bad.

Puntos a favor

Having email templates and being able to create cadences can be useful.

Desventajas

More bugs than a low budget apartment in a bad neighborhood
Dialer is bad and slow
calls frequently do not log- Salesforce integration is bad
Got labeled a spammer
Doesn't work well with Outlook/O365
Delay on emails
Certain graphics and text go through poorly/unprofessionally
Attachments frequently don't work/won't go through
Support is very bad
No functionality to pre-list call outcomes to speed up slow dialer
No importance or other buttons on email
The "opened by" functionality isn't smart enough to know if you opened the email or your prospect did
Limited LinkedIn integration
Imports frequently fail and take longer than they should, particularly if from a report rather than lead view

Karen
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Makes Sales Streamlined.

Revisado el 19/8/2021

Puntos a favor

Salesloft has a section to set tasks with connected alerts, and this feature is a game changer. This is my favorite feature in Salesloft. When I get someone on the phone who wants to table the conversation for 2 weeks or 2 months later, I can easily set a task right then and there with a notification so that I reach back out.
And since I use Salesloft everyday, I see it. No more trying to remember with a mixture of sticky notes, phone reminders, emails to myself, etc.
They also track my emails, so I know when they get opened, how many times they're opened, if they clicked my links, etc. Because of this, I learned the best times to schedule my emails for to optimize my open rate. I can see what cadences my team is using and its success rate over the last year. We can easily share what's been working, and we have the analytics right there to prove what's working and what's not.
Best sales enablement software I've used.

Desventajas

Sometimes not everything pulls in from my Salesforce lead but this could also be permissions that we have set on our side. Not sure.

Usuario verificado
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

SDRs Best Friend

Revisado el 29/10/2018

SalesLoft has helped me stay organized and helps me manage my time. If your job is to set meetings,...

SalesLoft has helped me stay organized and helps me manage my time. If your job is to set meetings, then you need a tool like this to help you accomplish this.

Puntos a favor

I was using Salesforce to help me manage my email and call tasks beforehand. This took up a lot of my time, and creating new tasks was a lengthy process. It blew my mind that I could create templated emails and calls that could help me keep track and manage my prospects. I also like the fact that everything gets automatically logged into Salesforce.

Desventajas

SalesLoft can be a bit clunky. The dialer sometimes does not recognize when you put in an extension. I've solved this by having the calls pass through my cell phone. It's helpful that even then, the calls can still be recorded.

Usuario verificado
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Sales Essential!

Revisado el 12/12/2018

Puntos a favor

Salesloft makes working from one platform incredibly easy. I use this platform daily and could not perform my daily outreach without it. I am able to create cadences and easily organize and prioritize based on engagement. The email tracking capabilities where it shows opens, clicks, and replies. Being able to call out of the platform is awesome as well! Each field maps back to our Salesforce CRM which is extremely useful for tracking outreach.

Desventajas

The dialer can be temper-mental, however the customer service is always quick to find a fix and help you workout any kinks you are having!

Sanjay
Sanjay
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Save your manual time

Revisado el 17/12/2021

Best tool for sales tracking

Best tool for sales tracking

Puntos a favor

The best part is sales automation and analytics. currently they have launched email sentiments which is the coolest feature.

Desventajas

access to create Custom reports can be provided to user.

Usuario verificado
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best software switch to SalesLoft

Revisado el 8/9/2019

Aside from the amazing software, SalesLoft reps have been awesome to work with. We have frequent...

Aside from the amazing software, SalesLoft reps have been awesome to work with. We have frequent team calls with people from SalesLoft and can directly email individuals if any questions arise. The software is very user friendly and intuitive and the company has incredible reps.

Puntos a favor

We recently switched from another software to SalesLoft and it has made a massive difference. We can now pull data from SalesLoft into our analytics platform and make proactive decisions. SalesLoft allows me to accurately log every interaction I have with prospects, it allows me to see prospect activity on emails I have sent. I can integrate LinkedIn Sales Navigator and Salesforce to make the sales flow so much smoother.

Desventajas

I honestly haven't run into a con or problem with SalesLoft yet, any bump we see is easily fixed in less than a day - normally a matter of minutes.

Usuario verificado
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

Great idea but the platform is built SUPER bad

Revisado el 26/4/2018

Puntos a favor

The tool undeniably boosts the productivity of a sales team. You're able to touch a much higher volume of prospects per day than without it

Desventajas

the downside is the platform was architected and built by a 5 year old. Their APIs is bad so their email integration with Outlook is constantly spotty. The logic built into the Contact sorting function is very basic so its hard to sort through a high volume of contacts at once. Worst though is that their customer service always blames user error when IT departments have gotten involved and mapped the problems back to them.

Justin
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Wanna have the most efficient sales job? Use saleloft

Revisado el 9/4/2022

It has made my daily tasks of calling and emailing so much easier. I know exactly where each...

It has made my daily tasks of calling and emailing so much easier. I know exactly where each prospect is with each step of the cadence

Puntos a favor

I love how you set up cadences to do a mass call and email list which makes it way easier than before I used Salesloft and had to log each call manually. Plus it allows me to do my job remotely which was a saving grace during covid.

Desventajas

Sometimes when a person replies to an email to say theyre not interested, it doesn’t automatically remove them from the cadence.

Andrina
Calificación general
  • Sector: Biotecnología
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

It's an "Okay" software

Revisado el 14/10/2022

Puntos a favor

It's easy and it works, albeit doesn't have the greatest interface and some features are lacking.

Desventajas

There is no way to pause a single cadence that is not performing well - you must delete it entirely or pause all cadences.

Usuario verificado
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Easy to launch automated multi-channel campaigns!

Revisado el 9/9/2021

With SalesLoft, it's easy to launch automated & multi-channel engagement campaigns for prospective...

With SalesLoft, it's easy to launch automated & multi-channel engagement campaigns for prospective customers.

Puntos a favor

Ability to integrate multiple communication channels make this a sophisticated tool.

Desventajas

There are a lot of features, badly it makes this tool a bit complex one to use.

Josh
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Good platform for sales teams

Revisado el 28/9/2021

nothing to complain about. One of the best sales engagement tools out there.

nothing to complain about. One of the best sales engagement tools out there.

Puntos a favor

Ease of use, easy to get team ramped up quickly on it.

Desventajas

Can be a bit clunky at times and need more integrations with software that matches well with it.