Opiniones de TourCMS

TourCMS

Res & Management

3.3/5 (4 opiniones)
Salh R.
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Excellent product

Software usado A diario durante Más de dos años
Revisado el 8/2/2018
Fuente de la reseña: Capterra

Puntos a favor

Great technology with so many different options !
Easy API for integration with other systems.
Great documentation available on line !

Puntos en contra

Sometimes you get lost in all the possible switches and parameters.
The administration interface is old and messy, needs a better organisation.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

9.0/10
Xavi F.
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Practical and useful if you want to save time

Software usado A diario durante Prueba gratis
Revisado el 9/9/2018
Fuente de la reseña: Capterra

Even the price is fine if the free trial becomes small for your company.

Puntos a favor

As a tour operator travel reservation software it's so useful managing databases.

Puntos en contra

The interface is a little bit old fashion, but for booking managing is not a huge problem.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

8.0/10
Bibiana F.
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Disapponting

Software usado A diario durante 1-5 meses
Revisado el 30/12/2016
Fuente de la reseña: Capterra

I have signed up, first for trial and later on as paying customer. The trial does not give you all the functionality, just overview. When I upgraded my account, I did set up the tours, and I had few questions. It took 5 days to receive a reply! In addition, it was an only partial reply. Many people these days use mobile devices to make bookings, it is not mobile friendly. Rather outdated software. Look around, plenty of options that have integration with Expedia, Viator and similar features.

Puntos a favor

Not recommended.

Puntos en contra

Mobile interface user unfriendly. Customer service, I received only partial answers, so had to send another email. Inefficient communication. The first reply received after 5 days.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente

Probabilidad de recomendación

0.0/10
Traducir con Google

Very archaic system. Even the simplest things are time-consuming to set up

Software usado Semanalmente durante 1-5 meses
Revisado el 16/11/2017
Fuente de la reseña: Capterra

Puntos a favor

It offered a decent range of functions - it did everything I needed it to do. Customer service usually responded within a day.

Puntos en contra

Very time-consuming and not efficient. For example, if you want to send an invoice to a customer, you have to copy code every single time in order to do so.

Another example is having to enter all the dates individually for a new tour. I.e. you can't just enter a date range.

It also only offers a small selection of payment providers, including Trust My Travel which is a nightmare to work with as in 3 months, I received 3 payments late.

Desglose por calificación

Relación calidad-precio
Facilidad de uso
Asistencia al cliente