Opiniones de Exercise.com

Es super fácil de configurar y usar lo que lo hace una opción ideal,ofrece una capacidad de edicion en cuanto a los planes muy buena

El soporte al cliente debería estar mas disponible y al tanto en caso de una emergencia en su implementación ya que como no es 24h existe ese riesgo.

Su función de agendamiento de citas ha sido muy útil para todas nuestras áreas.

Su herramienta de gestión de proyectos es algo compleja de utilizar.

Really want to love the product. We've had it for years. We received a large discount when we signed up which is helpful. I wish it were easier to use and integrated with more platforms.

I will say that the customer support, [SENSITIVE CONTENT HIDDEN] specifically, helps make up for whatever the platform is lacking. My hope is that soon there are some key feature roll outs that make the experience much better. I'd also like to see more case studies/use cases. We understand it's not one size fits all which is great but having some type of framework to think about would be helpful.

It feels clunky could be the best way to describe it. With tech, we understand that not everything can be rolled out at once. I wish we had more freedom with processes and customizing to fit our specific needs. Sometimes the android isn't displaying the same as an apple or even the online platform which makes us a client look bad to our customers.

We love how easy it is to integrate this app with our current workflow while providing great fitness programs for our customers and save us time in the process by having all of the exercise demonstrations held for us to re-use later.

We don't have any feedback that could help improve the existing product at this time.

This software has a ton of customizable features that can help in all aspects of what we do, including scheduling and remote training!

Small bugs here and there but they always get it taken care of right away! They also keep improving the software with updates!

Wow! I am absolutely floored at all the capabilities of exercise.com. This platform literally changes my life and helps create better work/life balance. I have an Uber professional online presence that is so simple to use that even I can manage it. It’s the perfect all in one resource for managing my clients and programs and products.

I don’t know yet. I haven’t found problem yet.

I loved the staff! Abbie and Sage were absolute lifesavers. They worked with me very closely throughout the entire migration process. They answered all of my questions and explained everything in detail. They also provided tips on how to get the most out of the platform. I can't say enough good things about these ladies.

There isn't anything that I didn't like about Exercise.com.

Customer service, communication, function

There wasn't anything I didn't like about using exercise.com

I liked that it allows me to roll out different programs to large numbers of people in an automated way. I also really like having a customer service rep that is always very quick to respond to any help that I need.

I do wish it could be more customized both in terms of how it looks and the layout.

I finally made the jump away from MindBody (amen) and went with Exercise.com. The process from beginning to launch has been seamless and truly helpful. [SENSITIVE CONTENT] actually gives a sh*t and has helped me every step of the way.

Some scheduling hiccups but they will be corrected.

I switched all of my clients over to exercise.com this month and had a ton of questions that came up unexpectedly. The customer service I received was phenomenal- they answered all of my questions in a timely manner and they go above and beyond to make sure I’m all set. A video was specifically made for me (from my own page) explaining every step of the process for a question I asked.

Some of the functionalities are a little tedious. I can’t copy and paste workouts from one client’s calendar to another clients, and I also would like to switch someone’s billing date easily without having to cancel/re-subscribe them.

Being able to customize the platform and the app in the way exercise.com lets you was already a huge win when we decided to make the switch from a big name competitor. The user side of the app is also a huge win (not just for membership but the programming).

Nothing yet. We are based in Canada so where was a bit of a hiccup in getting a few features to work payment wise.

Exactly that, streamlined system for all buying, booking, and burning. The ability to coach through the app with assessment software brings client accountability up which drives results which is the life-blood of this business.

The exercise library could be made easier to organize- rather than having to go into each exercise have more global ability to apply muscle groups and organize in more broad fashion.

I have been very impressed with the amount of service and response I get! [Sensitive Content ] has been great to work with! She understands my business and continually is teaching me how to get the most out of the platform to maximize my business and impact.
My only regret is that I did not sign up sooner...

It does take a learning curve and some patience. Set it up properly the first time.

The software is pretty user intuitive. The training staff & support team is extremely attentive and helpful. The App is great!

The integration took a very long time!!!

Super functional and easy to use! I highly recommend it!

Nothing. If there's an update I need, I reach out to the Success Team and they get it done!

Offered an "all-in-one" platform and there were no tiers for different client totals.

The user experience on the client side is HORRIBLE! Heaven forbid your phone locks! If it does the app quits and MAYBE your logged weights will still be there when you go back into the workout. The workout notes for each section are not visible unless you back out into the overview of the workout. Also, you can not see what your previous weights were in the past when you're in the workout. It is just a very clunky user experience for my clients. And in return frustrating for me, the gym owner.

The customer support is great. They are agile and work with their customers to make the platform work in many different ways. [SENSITIVE CONTENT HIDDEN] has been so helpful handling all our requests for features and advising us on how to maximize our use of the platform. They are constantly updating things to make it even better.

The reporting could be better. I'm a data person and want to be able to see very clearly what's happening in an excel file all in one place. They are very willing to make customized things for you though. Just be nice to your support people and they will do whatever they can to help.