ZoomInfo Sales

4,1 (297)
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Generación de clientes potenciales y datos de intención del comprador para organizaciones B2B

Calificación general

4,1 /5
(297)
Relación calidad-precio
3,6/5
Funcionalidades
4,2/5
Facilidad de uso
4,3/5
Asistencia al cliente
3,8/5

78%
de los usuarios recomienda esta aplicación
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297 opiniones

Kevin
Calificación general
  • Sector: Logística y cadena de suministro
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Asertivo a la hora de usarse

Revisado el 26/7/2023

Puntos a favor

Me gusta que es un software/base de datos completa la cual permite encontrar contactos muy asertivamente.

Desventajas

Es un poco complejo de aprender a usar, más que nada porque hay muchas ventanas dentro de las ventanas por decir así... Pero una vez se aprende a usar, es muy bueno.

Max
Max
Calificación general
  • Sector: Telecomunicaciones
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Zoominfo the Holy Grail For Sales

Revisado el 12/2/2021

My experience with Zoominfo has been amazing, I was able to find out when people are looking for...

My experience with Zoominfo has been amazing, I was able to find out when people are looking for our services and reach out to them to close some bussiness.

Puntos a favor

What is not a pro of this tool! it has everything!! I'm able to find all my contacts for a business and everything I need to know about them. Helping my closing right when talking to new clients.

Desventajas

There are no cons with this platform, this tool is amazing for sales teams to get more new clients, and able to see what they are looking to buy.

Usuario verificado
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

ZoomInfo is the comfortable, reliable, familiar

Revisado el 10/9/2021

Overall I like ZoomInfo. I selected them because of prior experience and its brand recognition....

Overall I like ZoomInfo. I selected them because of prior experience and its brand recognition. That being said, while they offer a lot of capabilities and products, specializing in one area is just not their M.O. - at least that's what it feels like. Because of that, competitors who focus on providing one service (i.e. buyer intent) oftentimes are of higher quality (and much cheaper). They are the essence of "comfortable," which may or may not be the most important factor when deciding on your overall tech stack.

Puntos a favor

The continual acquisitions to improve their product and company. The accuracy of their contact data is pretty good. Their company data is really good. Integration with Salesforce is pretty straightforward. Lots of features and capabilities to choose from.

Desventajas

Customer support takes a long time. Their contact data is not always up to date especially with linkedin. No "left company" update/alert that I know of. Not a very robust integration/sync with Linkedin. Enrichment feature has been failing recently.

Mellora
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

If I could only give ZERO Stars! Small business be weary of the vultures here.

Revisado el 21/6/2023

I am a minority owned small business start up. Zoominfo promised that I would be provided with...

I am a minority owned small business start up. Zoominfo promised that I would be provided with quality information for prospect leads for my small business that was seeking prospects with 1-5 employees. Upon signing up for the service, I found that this was NOT the case. The information for this size company is either missing or inaccurate. IN THE FIRST 30 days, I attempted to contact and let them know. The only people who respond is the AR team when they want money. (or after you pay them upon receipt of the invoice, they continue to contact you until their system updates 3 days later...)They did offer upgrades, however, that just proves they are NOT considering what I am saying. Their product is NOT for my size prospect, it isn't as promised. Attempted to get them to honor their quality guarantee. When they FINALLY put me into contact with their legal dept, they use their crafty legal terms to sneak in and make it impossible for them to be at fault. There is no recourse or anything you can do. Basically if you sign up for their product, regardless if it is as they promised, you are stuck with the USELESS product and have to pay for it.I DO NOT recommend this for any small business. This is a SCAM! They only care about making their sales numbers and profits, not if their product is actually usable for their small business client.

Puntos a favor

The sales person who signed me up was very nice. He told me all about the product and how it can help me. Absolutely NOTHING after that. The entire experience has been horrid. I found out later that the information I was told by that "friendly" sales person were deceitful. They will say or do whatever it takes to make their sales quotas and get you to buy.

Desventajas

Customer service is terrible. They are non responsive (except for AR to get your money), and LIE. The contract "guarantee" isn't one at all due to how it is written. Their legal department are sheisters and have made it so that the NEVER have to honor their product actually providing the information as promised.

Usuario verificado
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Impressive amount of data for a lot of different usages

Revisado el 6/1/2023

ZoomInfo provides an astonishing range of data that will fit a lot of use cases, from lead...

ZoomInfo provides an astonishing range of data that will fit a lot of use cases, from lead generation to customer experience management. We were able to deliver all the lists of companies and contacts we needed and to refresh our own database efficiently with accurate information.

Puntos a favor

- The range of data available is amazing - The accuracy level is pretty high - The platform is really easy to learn and use

Desventajas

- The tool is quite expensive, even if the future will tell us if the ratio price/value is as good as we thought - Some UX minor issues can be corrected to deliver an even better experience - Integration with CRM can be easier to set up

Claire
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Genuine Review

Revisado el 18/1/2024

Puntos a favor

Zoominfo helps my team get perfect data and apollo is an excellent resource for lead generation
Zoominfo has been a huge assistance to lead generation team, and I truly appreciate how extensive and well-functioning the database is.
Apollo has been quite beneficial to a sales team by providing free emails and numbers

Desventajas

Zoominfo gives free credits that some other tools do not offer, and they only offer 5 or 10 credits. I thus enjoy Zoominfo

Martin
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A bitter pill to swallow in price, but the medicine does the job!

Revisado el 20/10/2023

great - demos are valuable, product is great - pricing is painful, but ROI is fast!

great - demos are valuable, product is great - pricing is painful, but ROI is fast!

Puntos a favor

It just works!from intent, through to insight, through to finding contact details and automation, the process works smoothly and accurately.it's always in my first few software choices when building a stack

Desventajas

pricing is a hassle - just show me the real price instead of teasing with something that's going to drop by 40% anyway.more credits are always useful, and different payment terms for startups would be appreciated when trying to bootstrap

Brigita
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Great data enrichment tool for US based prospecting

Revisado el 2/11/2023

Overall, it's an extremely helpful tool for sales, that can be customized to your organization's...

Overall, it's an extremely helpful tool for sales, that can be customized to your organization's needs.

Puntos a favor

As I use it to find correct data for prospecting or simply enriching existing contacts -helps understand the organizations hierarchy and look up targeted contacts in targeted roles. Love the buyer intent tool, that shows if any companies are researching your software, and allows focusing on targeted outreach.

Desventajas

Have found that it's not the best for prospecting outside of US. EMEA & APAC data is not so widely available.

Alan
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

ZoomInfo helps generate new leads

Revisado el 8/1/2024

Puntos a favor

ZoomInfo is a great platform to generate new leads and explore CSuite contacts

Desventajas

Sometimes the contacts are NOT correct. They can be from other companies or the data does not populate correctly

Randy
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

nuVizz, Inc review

Revisado el 5/1/2024

Puntos a favor

Use it every day! Invaluable information for sales prospecting

Desventajas

Missing important data such as org chart data. Similar companies info

Tehreem
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

A tool good for lead enrichment

Revisado el 3/9/2023

Puntos a favor

- User friendly- Good lead enrichment- Good customer support

Desventajas

The contact information isn't always accurate but it works for 90% of the time

Steve
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Good product

Revisado el 15/4/2022

My experience with ZoomInfo has been solid. There have been some bumps, but when I communicated my...

My experience with ZoomInfo has been solid. There have been some bumps, but when I communicated my experience and dissatisfaction with them in an appropriate way their team acted appropriately and reasonably to accommodate my concerns. They have a strong customer service team, and I would recommend this product to anyone looking to utilize a system like this who is willing to spend the money.

Puntos a favor

ZoomInfo is a very solid product and their service offerings are ever-expanding. I think they realize that they have been the major player in the market for a while now, however the market is starting to catch up, so they are adding new features, focusing on what their customers want and features they will utilize in order to offer them or better product and more streamlined system.

Desventajas

The system is very expensive and the data accuracy is not the best. These are really my only two complaints. Although they are big ones, you will find the same issues with data in any provider you go to, no matter their claims. Some will be better than others, but then they will be lacking in other areas.

Usuario verificado
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great data, easy to use and train teams to use, valuable tool for sales/marketing

Revisado el 9/5/2019

I have been a user for over 6 years and I love the tool. Their customer support is always responsive...

I have been a user for over 6 years and I love the tool. Their customer support is always responsive - although I have rarely ever needed them because the software is very intuitive and always is working just as expected. In my experience, the sales teams work with your budget on renewals - always are flexible and make adjustments to their packaging/pricing to fit your needs.

Puntos a favor

The quality of data is top notch. I have used many different sources of marketing data - even worked for 2 of the big players - and the data at ZoomInfo is among the top in quality for B2B. Their software is extremely easy to use, even with the recent update a couple years ago. I have trained many BDRs and SDRs on how to use the tool for prospecting. I have implemented this solution at new companies I have joined and it is always received as a high-value software that continuously is renewed year over year.

Desventajas

There's not many cons about this software. This is being really nit-picky but... I have used the tool as a marketer to build/target and export lists. Although ZoomInfo integrates with some CRM tools, I found I still needed to export the data into excel, add any custom fields (such as Lead Owner, Lead Status, etc), then upload it into the CRM. So it is a bit time consuming. If ZoomInfo can find a way to allow you to add custom fields to the data before instantly integrating into CRMs, that would save a lot of time.

Alternativas consideradas

DiscoverOrg

Razones para cambiar a ZoomInfo Sales

The value is incredible. The data quality is top in the industry and continually improving and expanding.
Melissa
Calificación general
  • Sector: Petróleo y energía
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Zoominfo Helps Us Zoom

Revisado el 9/9/2021

Puntos a favor

The ease to use the software is what I liked best. Zoominfo is great.

Desventajas

Training videos/information needs to be meatier. It's cool but lacks some meat.
Engage is in its infancy compared to other software programs out there.

Razones para elegir ZoomInfo Sales

The integration between the platforms

Software anterior

ActiveCampaign

Razones para cambiar a ZoomInfo Sales

The Discovery.org part was the most interesting and compelling.
Casey
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

$60K for lists they will make you delete once your term is over. Very crafty tricks in the...

Revisado el 9/5/2023

I feel like I was robbed. I paid $60K for sub-par contact lists that I don't get to keep. I was...

I feel like I was robbed. I paid $60K for sub-par contact lists that I don't get to keep. I was under the impression when I signed up as a licensee, that I was purchasing the contact lists and they were ultimately going to be property of my company, since we paid for them. There is an element of misdirection in the 3yr agreement. The actual document that you sign doesn't contain any language pertaining to the licensee being required to destroy all contact lists purchased through the fee agreement, instead there is link in the document, which takes you to a completely different site and legal document, where it lays out the requirements for the licensee to destroy all lists after the term of service. You will not own the lists for which you just paid $60K. RIP-OFF!

Puntos a favor

Ease of use was probably the only thing I liked about ZoomInfo.

Desventajas

Aside from the sleezy misdirection and deliberately misleading sales tactics used to get you signed on as a user, I found the data itself to be stale and often completely wrong. Titles, Companies, emails, numbers, etc.,....were often incorrect, and this of course led to quite a few embarrassing communications with would be prospects. When incorrect information is identified, there's no-one to whom you can report it. All along you're wondering how much more of this data, you just spent $60K on is actually correct.

Trevor
Calificación general
  • Sector: Logística y cadena de suministro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Needs to be updated

Revisado el 17/7/2023

It's ok. You never know what you are going to get when you make a call. A lot of incorrect...

It's ok. You never know what you are going to get when you make a call. A lot of incorrect information, but also have generated many leads.

Puntos a favor

Great way to get connected with potential customers via email, call, or location visits.

Desventajas

TONS of out of date information. This site is database driven instead of AI, so it required constant maintenence, which doesnt seem to be getting done. I call so many places and staff members no longer work there, or wrong email/phone information.

Shalini
Calificación general
  • Sector: Seguridad informática y de redes
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Zoominfo Sales OS review

Revisado el 14/4/2023

Very positive and informative and value for the money

Very positive and informative and value for the money

Puntos a favor

The features around targeting customers and prospects and how I can set up my intents easily and be updated daily.

Desventajas

The breakdown of territory needs to be easier as specific targeted information by state/province would be very helpful

Katherine
Calificación general
  • Sector: Seguros
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

A massive volume of data for a wide range of applications.

Revisado el 15/4/2023

Puntos a favor

The incredible selection of data that is available is remarkable, and its precision is very impressive.

Desventajas

I didn't like how ZoomInfo is unfriendly and difficult to use, especially for those new with database search engines. Search results may also be congested and include out-of-date information.

Usuario verificado
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Lead gen tool !

Revisado el 11/3/2023

Zoominfo is a must-have if you are on SMB or Enterprise sales, the extension is very easy to find...

Zoominfo is a must-have if you are on SMB or Enterprise sales, the extension is very easy to find the details in a single click.

Puntos a favor

Accurate and validated data. Email IDs and contact details are very accurate and help in prospecting and sales engagement.

Desventajas

I didn't find anything negative with the product.

Reunaldo
Reunaldo
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

ZoomInfo SalesOS: Review

Revisado el 1/2/2023

Puntos a favor

I liked the ease and the customizable features that Zoominfo SalesOS offers. The ability to quickly set up custom dashboards and reports for my team was especially helpful, as it allowed us to quickly gain insights into our sales performance.

Desventajas

The least I liked about ZoomInfo SalesOS was the lack of customization options. The platform provided limited customization options and did not offer enough control for us to customize our data or workflow to meet our specific needs.

Patrick
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Fantastic Product - Best on the market!

Revisado el 10/2/2023

Very positive - key sales prospecting tool

Very positive - key sales prospecting tool

Puntos a favor

Integration with LinkedIn and Bullhorn. Robust and largely accurate contact info. Great for sales prospecting.

Desventajas

no major issues - great product. Occasional glitch with the Chrome extension.

Aizaz
Calificación general
  • Sector: Productos farmacéuticos
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

ZoomInfo SalesOS Review 2023

Revisado el 2/2/2023

We left ZoomInfo just because the data was inaccurate and we paid a lot of money for their top-tier...

We left ZoomInfo just because the data was inaccurate and we paid a lot of money for their top-tier plan. The buyer intent data was good but not the best as other competitors offered the same too. It is a good tool overall but needs a lot of improvements

Puntos a favor

It is a good tool which is easy to setup and uses no doubt about that. Good for prospecting.

Desventajas

Very very expensive as compared to products that offer the same thing. After you get them they forget about you, poor customer service. Inaccurate data.

Alternativas consideradas

Dealfront
Erik
Erik
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Zoom through prospecting with ZoomInfo

Revisado el 10/8/2021

Overall the experience with ZoomInfo has been great. We transitioned from legacy DiscoverOrg,...

Overall the experience with ZoomInfo has been great. We transitioned from legacy DiscoverOrg, which, was very outdated and limited us to only a specified amount of accounts and their information. ZoomInfo has opened us up to a whole new world when it comes to prospecting.

Puntos a favor

The ZoomInfo platform is super user friendly. The UX is very intuitive and easy to learn. We primarily use ZoomInfo for exporting lead contact information into our Salesforce CRM. We also enable alerts on target accounts to give us up-to-date information on the account that we use in outreach—keeping us relevant in our personalized communications to leads.

Desventajas

Not a major pain point, but the integration with Salesforce does not use "fuzzy" logic. For example, if I am exporting a lead to an account that already exists in our Salesforce, but the account name in ZoomInfo differs slightly from what is in our Salesforce CRM, the accounts will not match. For example, an account might be named "Acme Inc." in ZoomInfo but we may have the account named "Acme" in our Salesforce. This will not pick up as a match, and then we will have to search for the Account, otherwise a new account will be created, creating a duplicate record.

Usuario verificado
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Lead Gen basis Intent

Revisado el 12/8/2022

It's been dull, I still believe that Zoominfo has the best potential to provide a database but...

It's been dull, I still believe that Zoominfo has the best potential to provide a database but things like customer support needs to improve given the cost of subscription is really high.

Puntos a favor

It has intent topics which I really liked, we could add upto 12 topics about our industry and it will provide companies which are searching for those topics in real time.

Desventajas

It's very expensive and other than that the customer support is really not good.

Amy
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Nice data plarform

Revisado el 13/1/2023

We use Zoominfo mostly to enrich existing contact and lead data stored in our CRM. In the past, we...

We use Zoominfo mostly to enrich existing contact and lead data stored in our CRM. In the past, we also used for lead generation. We have been using the platform for the last couple of years and we don't feel like replacing it for another software so soon.

Puntos a favor

Salesforce integration, availability of contact data (emails and phone numbers), easy to search and enrich lists of records, chat support. . I also like that it has a Chrome plugin that enables the user identify companies through their website or LinkedIn profile

Desventajas

The data is not always the most up to date (moreover regarding current company where a person works for). Also, it doesn't track job changes. A search for specific department would be nice too.