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description: Busca información actualizada sobre ServiceMax. Lee opiniones verificadas y descubre sus funciones, características, precios y usabilidad. Compara ServiceMax con productos similares hasta encontrar la opción adecuada.
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title: ServiceMax: precios, funciones y opiniones | GetApp España 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de servicios de campo](/directory/255/field-service-management/software) > [ServiceMax](/software/1370/servicemax-suite-field-service-on-demand)

# ServiceMax

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> ServiceMax es una solución de gestión de servicios externos elegida por cientos de empresas de todo el mundo. El software es un paquete completo de aplicaciones de gestión de servicios externos que incluye programación y optimización de la fuerza laboral, gestión de contratos, gestión de inventarios y más.
> 
> Veredicto: 43 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**.

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## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **4.3/5** | 43 Opiniones |
| Facilidad de uso | 4.0/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.1/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.8/5 | Basado en las opiniones generales |
| Funcionalidades | 4.1/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: ServiceMax
- **Ubicación**: Pleasanton, EE. UU.
- **Constitución**: 2007

## Contexto comercial

- **Precio inicial**: 0,01 US$
- **Público objetivo**: 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, español, finés, francés, inglés, italiano, japonés, sueco
- **Países disponibles**: Alemania, Australia, Canadá, Estados Unidos, Reino Unido

## Funcionalidades

- API
- Acceso móvil
- Acceso sin conexión
- Alertas de móvil
- Alertas y notificaciones
- Almacen de archivos
- Almacenamiento de documentos
- Análisis de productividad
- Base de datos de clientes
- Base de datos de contactos
- Campos personalizables
- Captura de firma a través de dispositivos móviles
- Captura y transferencia de datos
- Chat y mensajería
- Checklists
- Citas recurrentes
- Cobro de pagos en el terreno
- Confirmations/Reminders
- Control de inventario
- Control de procesos de aprobación

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software de gestión de servicios de campo](https://www.getapp.es/directory/255/field-service-management/software)

## Categorías relacionadas

- [Software de gestión de servicios de campo](https://www.getapp.es/directory/255/field-service-management/software)
- [Software de asignación de personal](https://www.getapp.es/directory/520/service-dispatch/software)
- [Software agropecuario](https://www.getapp.es/directory/655/field-activity-management/software)
- [Software de planificación de trabajos de mantenimiento](https://www.getapp.es/directory/705/work-order/software)
- [Herramientas de planificación](https://www.getapp.es/directory/233/scheduling/software)

## Alternativas

1. [Fracttal One](https://www.getapp.es/software/111631/fracttal) — 4.6/5 (1773 reviews)
2. [Jobber](https://www.getapp.es/software/90723/jobber) — 4.6/5 (1420 reviews)
3. [Limble](https://www.getapp.es/software/2049215/limble-cmms) — 4.8/5 (739 reviews)
4. [FieldPulse](https://www.getapp.es/software/105687/fieldpulse) — 4.6/5 (412 reviews)
5. [Service Fusion](https://www.getapp.es/software/103289/service-fusion) — 4.3/5 (290 reviews)

## Opiniones

### "Best tool for Product Contacts and Service" — 4.0/5

> **Pallavi** | *21 de julio de 2017* | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: Easy to generate Contracts, maintenance of Products and history tractability. 
Easy to use and gives Users good experience with Covered Products and Contracts.
> 
> **Desventajas**: Some of the customization/configurations all locked for the User, have to implement them manually overriding the standard functionality

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### "Field Service is more productive" — 5.0/5

> **Mazen** | *7 de octubre de 2018* | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: give a strong control on your field activities, parts and services at the end this will make your customers more satisfied
> 
> **Desventajas**: need some feature improvement to link parts and availability to the user interface and provide an accurate status monitoring
> 
> its a must for servicing field customers in efficient way

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### "ServeSuite" — 3.0/5

> **Bea** | *27 de febrero de 2017* | Servicios para el consumidor | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: Too early to tell.
> 
> **Desventajas**: Too early to tell but the interface seems very plain.
> 
> We have had a partial training and it is pretty difficult to gauge the functionality before using the product. The set up seemed unnecessarily detailed.

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### "Dispatching Software" — 4.0/5

> **Jessica** | *5 de diciembre de 2016* | Construcción | Valoración de la recomendación: 4.0/10
> 
> **Puntos a favor**: the look of the dispatch console for scheduling
> 
> **Desventajas**: the cost per user and the limitations of customization
> 
> We used this product for many years as a dispatching software for our roofing company.  We used it internally to schedule appts and also to manage our custom objects in Salesforce.  Ultimately we outgrew it and were able to find a better, cheaper solution.

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### "Just Had a Great ServiceMax Implementation" — 5.0/5

> **Kyle** | *19 de noviembre de 2014*
> 
> We just implemented ServiceMax, finished training, and now we are using it. It has really proved to be a benefit to us. We were about to do a custom enhancement of Salesforce and we are so glad we decided to use the ServiceMax package instead. Although the product is great, what really has helped up is to just have a structure to modify from. We would have had to spend a year in internal meetings deciding what we wanted, rather than starting with the well thought out ServiceMax approach.

Another thing I can highly recommend is the ServiceMax professional service group. They were completely competent and a huge value over trying to do the implementation our selves or with independent consultants. Best of all, they were fun to work with and no matter how many surprises came up during the implementation, they had professional approach the problem and often handled our request during the meeting we were discussing the problem. I know my company really appreciates the great work by ServiceMax. If you need more information, I am a reference for ServiceMax but would rather not give out my email to avoid spam.

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## Enlaces

- [Ver en GetApp](https://www.getapp.es/software/1370/servicemax-suite-field-service-on-demand)

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