Opiniones de Salesforce Commerce Cloud

Salesforce Commerce Cloud es una plataforma de comercio electrónico de última generación que ofrece una serie de ventajas a los minoristas. Con una herramienta como esta, los minoristas pueden ahorrar tiempo, mejorar la eficiencia y ofrecer una experiencia de compra óptima a sus clientes. Además, la plataforma ofrece una completa personalización y una seguridad mejorada gracias a la creación de perfiles de usuario únicos para cada cliente. Esto significa que los minoristas pueden ofrecer ofertas y promociones especiales a los clientes según sus preferencias. Salesforce Commerce Cloud también ofrece una amplia variedad de herramientas y funciones para mejorar la experiencia de los usuarios, incluyendo la integración con redes sociales, chatbots, procesamiento de pagos seguros y análisis avanzados. Estas funcionalidades permiten a los minoristas comercializar de manera efectiva y obtener información valiosa para mejorar sus operaciones.

Salesforce Commerce Cloud puede ser costoso para implementar y mantener, requiere una gran cantidad de trabajo para personalizar la experiencia de compra de los clientes, puede ser un desafío para integrar con otros sistemas, y no ofrece una experiencia de compra consistente en todos los dispositivos. Además, los problemas de seguridad informática pueden ser una preocupación para algunos usuarios y no es fácil para los usuarios principiantes.

Esta plataforma me parecio supremamente facil de utilizar, es intuitiva, su interfas grafica es muy amigable a la vista.

sinceramente cuando lo utilice no tuve inconveniente alguno con el.

Almost everything.Very solid platform, easy to manage and it allows a very fast time to market when you need to open new markets.Full of great functionalities and features and easy integration with external services.

You definitely need a certified system integrator which could help you with integrations, developments and maintenance.You cannot manage it on your own.

Salesforce Commerce Cloud is easy to navigate.

Salesforce Commerce Cloud could use a sleeker design.

we are using it for all our catalog and it replace our custom system with an high improvement on our service

some time since it is a saas, any change is a problem and became quite long. recently we had several issue with authentication

Tracks sales Inventory extremely well, Keeps up with up to date information on Inventory

Too pricey, Requires a lot of set up to be implemented

Very useful for the management of orders.what I like most is the ease of integration with other available applications;the ease of use of the interface and also of several functionalities

I haven't found any complications with salesforce yet, it works fine for me

It's latest store front reference architecture it became easy to go live on mobile and launch ecommerce portal specific to countries with changes in short apan of time.

Ecommerce portals built on top of commerce cloud were having little loading time at initial launch, once portal cached it is good to go.

I really like the features out of the box. Lots of options that usually would have to be custom developed by developers are included right away. The layout and ease of use are great. Love the marketing and Promo capabilities and Salesforce updates with new features a couple of times a year. Customer support and learning prior to launch is great. Salesforce wants you to succed.

There are some small things that do need additional development to work the way you want. SFCC teaches you about these things like they're included but you need developers to add the code or style. ex. source code - gift with purchase (when selecting one of a choice of free products) There are also little nuances like case-sensitivity that gets annoying but I think that can come with any platform

La piattaforma è sicuramente un drago, regge picchi di traffico davvero alti e ha funzionalità scalabili

Ogni nuova implementazione ha un costo elevato e ha necessità di uno sviluppo esterno

it gives me a detailed view of my claimants information and it's customizable to what i need

It locks up from time to time and is a bit finnicky with its integration with five9

The simple way to attach files and save them for consultation makes this tool powerful to have control of all your work. The interaction with the team and with other areas is also a strength of this software which makes daily activities more agile.

Search engine, I think that this tool can be improved to get more affordable search returns.

Ease of use....analytics....helps keep track of business progress. Helps clarify who we should be focusing on and what sales pitches are working

Can be glitchy at times...would like to be able to customize further to my particular business. This is frustrating at time.

offers advanced customization options that allow businesses to create unique e-commerce experiences for their customers

difficulties in customizing certain features due to technical limitations or additional costs

It is very fast and efficient software. We have been using it for many months now and I would like to share that the features it offers are wonderful. It is definitely the best one for your e-commerce business.

Sometimes, it hangs the system and we need to restart the system in order to make it work. Also, there are some compatibility issues with iOS devices.

If you want to increase engagement on a webpage this is the best tool for any online business
-It is easy to use and straightforward
-Great product roadmap
-Great for tracking activities by the prospects
-Outstanding customer support
-Great UX/UI
-Great for forecasting

-It all comes down to pricing (everything is customisable but comes with an additional price)
-Integration with third-party tools is not straightforward
-It is slower than competitors

This platform is truly a complete and effective tool for E-Commerce. I like the most is the fact that you have almost everything integrated.

Well, the app is effective, somehow one can get easily lost in the system if not well instructed to use it.

It offers features that no other CRM software offers such as workflow creation, task management, and customer engagement tools.

Sometimes you need to manually enter data that you probably will not need and it can be very time consuming.

I have worked with Salesforce Commerce Cloud for a couple of months to manager the orders and inventory. It is very well configured and working with it was very easy.

I believe that Shopify provides more features. So in case the Company you work in does not use Salesforce as a CRM, then Shopify seems to be a better choice for eCommerce

very usefull program with a lot of features and options the best program to make easy your ecommerce

from home you might have problems with internet connection because want fast connection