Runa

4,8 (29)
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Calificación general

4,8 /5
(29)
Relación calidad-precio
4,8/5
Funcionalidades
4,6/5
Facilidad de uso
4,9/5
Asistencia al cliente
4,8/5

100%
de los usuarios recomienda esta aplicación
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29 opiniones

Maurice
Maurice
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Amazing vendor. Really make it seem so easy that it just works.

Revisado el 9/8/2023

We have been working with them for over 4 years. They were there for us when we first started and...

We have been working with them for over 4 years. They were there for us when we first started and we grew together over that time.

Puntos a favor

They are reliable and their system works at all touch points. They are supportive when we need as well.

Desventajas

As a smaller company, they did not have the volume that would get the best rates and marketing spend from brands.

Dylan
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Runa's API and cost can't be beat!

Revisado el 3/8/2023

Fantastic experience! Support team has been very helpful, and the API documentation was super...

Fantastic experience! Support team has been very helpful, and the API documentation was super simple. The Admin Portal is also super easy to navigate and has been very useful.

Puntos a favor

We were able to implement Runa on our rewards SaaS platform very easily! We already had swag, and Amazon Business as reward options, but adding E-gift cards as seamlessly as we did was critical! Runa's API made this process very simple and scalable.

Desventajas

It would be nice to add a few more gift card options.

Annie
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

A Great Resource for Remote Companies

Revisado el 3/8/2023

Puntos a favor

I love that Runa works well for remote companies like ours! It can be difficult to find gifting options available for remote companies and this one works great.

Desventajas

I would really like for Visa gift cards to be available for all levels of the platform and its users. This would allow us to use Runa even more for employee recognition.

Yona
Calificación general
  • Sector: Servicios de información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Useful and efficient product to combine with our financial payouts. Happy with Runa!

Revisado el 8/8/2023

Overall, I have had no major issues with Runa. However there are some things that it could improve,...

Overall, I have had no major issues with Runa. However there are some things that it could improve, see the box above. Overall better than any other gift card supplier I have ever used though.

Puntos a favor

- Bulk orders. Very quick to use the, and we use this a lot. This makes it very efficient for us to use.- The simple interface (in the dashboard.)- Very easy to make the order and pay (even though we have 3 different cards in the team).- Compared to paying out via amazon manually, saves us several minutes per day, which is great.

Desventajas

- Should be easier to find an old gift card sent. We work with a lot of gift cards, and sometimes need to search to see if we ever sent them out, or if they have been redeemed (if not, we need to get a gift card link. So there should be a search bar in order history.- Bug: happened twice that we accidentally paid recipients more than once, as the site crashed, and then checking orders, turned out we sent gift card links twice. - That Amazon is only available in a very select location. For some European countries it would be great if we could pay out an Amazon gift card via Runa.- That now there’s a fee for every transaction. As we process a lot, this adds up.

Patrick
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Scalable and Reliable

Revisado el 13/8/2023

It has been an excellent experience from the outset. We deal with a much larger player in this...

It has been an excellent experience from the outset. We deal with a much larger player in this space and Runa have outperformed them regularly and are our preferred supplier where ever possible.

Puntos a favor

The platform was easy to integrate with and the team we have worked with have always been excellent. Our usage has grown over time and the systems has scaled well with us and remained very reliable.

Desventajas

Nothing that we don't like. Even the change of name was managed well.

Jason
Jason
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Mensualmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

A Really Great Option For Incentives and Rewards

Revisado el 4/8/2023

We've been using this product for the past couple of years, manly providing thank you gifts to...

We've been using this product for the past couple of years, manly providing thank you gifts to clients for providing us with valuable information, like feedback on our product. It's very easy to use, and they've added several features that have improved the platform. It's a great choice.

Puntos a favor

Runa is very easy to use, and their gift card selection is great. It's really easy to do one-off rewards, but you can also upload a list of people you want to send rewards to. I mainly generate reward links, but I like that you can also send reward emails right from the platform.

Desventajas

Since there are so many brands to choose from, I'd like to be able to create my own brand groupings for gift cards. Runa lets you select any individual brand of gift card, and they have different preset groups, but being able to select and save the gift cards my customers would like the best would be handy.

Nate
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Great Incentive Tool

Revisado el 3/8/2023

Overall, I have really enjoyed using Runa with my team. It gets my team excited to push toward a...

Overall, I have really enjoyed using Runa with my team. It gets my team excited to push toward a goal and earn something that they actually want.

Puntos a favor

I love Runa. It is easy to use and my team always requests that I use Runa instead of providing other incentives. I love that my team is excited about winning something that they can then go and pick exactly what gift card they want.

Desventajas

Generally when I have orders to fulfill they are low in number but the amount for each card is different. I haven't tried using the bulk upload feature yet as my orders are generally less than 10 at a time. That being said, it does take me a bit of time to submit each order individually.

Vidmantas
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

International gift voucher provider with professional support

Revisado el 11/8/2023

We are happy customers and plan to grow our business with Runa.

We are happy customers and plan to grow our business with Runa.

Puntos a favor

We love Runa customer support - lots of attention, quick response and answering the questions when needed. Gift voucher selection is large and constantly growing, offering thousands of brands in multiple countries.

Desventajas

Still different currencies are handled by different bank accounts, it would be easier if Runa would offer the conversion itself.

Luke
Calificación general
  • Sector: Estudios de mercado
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great as a gift card vendor, provides a myriad of brands at competitive pricing

Revisado el 8/8/2023

Runa has been a key reward/gift card vendor. Our account is managed by a great team who is always...

Runa has been a key reward/gift card vendor. Our account is managed by a great team who is always happy to help with new requests or solve any issues.

Puntos a favor

Account managers seense of transparency, willingness to help and responsiveness.

Desventajas

Presence only in Europe and North America. APAC expansion would be great!

Alex
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Perfect for Customers AND Our Staff

Revisado el 3/8/2023

We use Runa daily and it is our absolute go-to for gift cards due to the simplicity of the ordering...

We use Runa daily and it is our absolute go-to for gift cards due to the simplicity of the ordering process, being able to look back at the history of the orders, and place bulk orders quickly and easily. It is great for our customers in various countries due to the number of currencies available and the extremely wide variety of retailers.

Puntos a favor

I really like the ease and fluidity of ordering the gift cards. Being able to do one off purchases or bulk orders is excellent for saving time and is very low effort. The process is extremely straight forward and simple.

Desventajas

There was one slight issue with some of the email addresses not transferring if customers were having the gift card delivered to another email address that means we are not able to see the email address linked with the account. Not a major issue but would be a very helpful feature if added.

Yusuf
Calificación general
  • Sector: Electrónica de consumo
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great Solution for e-gifting

Revisado el 3/8/2023

Puntos a favor

Great and efficient way to process vouchers for rewards Fantastic user experience navigating platformGreat choice of options of retailers within numerous territories and continuously evolving and expanding

Desventajas

Analytics are limited and could be improvedOptions limited to digital products

Kellie
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Simple, Seamless and very good range of products

Revisado el 8/8/2023

Fantastic company, the support was very good, product and system is superb. would recommend highly

Fantastic company, the support was very good, product and system is superb. would recommend highly

Puntos a favor

It is very easy to navigate, and the vast amount of different retailers that are supplied. The customer services section is easy to use and also reports. Seamless

Desventajas

I think the only issue that we came across was that when we are resending e-vouchers and breaking the links we had to go back to do more than one... which was time-consuming and a little confusing which one that we had already done.

Rebecca
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

So easy to use

Revisado el 11/8/2023

Always great, like I said easy to use and any time I have contacted the support team they have...

Always great, like I said easy to use and any time I have contacted the support team they have always been really helpful

Puntos a favor

I love how easy it is to navigate the platform, it does not take long at all to perform the actions I require

Desventajas

Can't think of any I have come across in the time I have been using it

Lois
Calificación general
  • Sector: Servicios
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great provider

Revisado el 8/8/2023

Great - The portal and service is far better than our previous provider and all staff have been...

Great - The portal and service is far better than our previous provider and all staff have been super helpful and friendly

Puntos a favor

How easy it is to use their portal and provide good customer service to our customers as a result.

Desventajas

customer information being missing from reporting pulled from the portal

Bianca
Calificación general
  • Sector: Edición
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Mensualmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Runa is just as great as WeGift was!

Revisado el 3/8/2023

My experience has been great, no issues or anything negative to report.

My experience has been great, no issues or anything negative to report.

Puntos a favor

The ease of use and getting gifts cards ordered is most important. I order gift cards regularly as employees have work anniversaries weekly/monthly. I am able to place orders seemlessly.

Desventajas

The only con I would say is you cannot setup the gift cards (in advance) to go out on a specific date. I used to us Amazon's site to order staff anniversary gift cards and was able to set them up for the entire month to go out on specific dates for each employee which was so helpful. Runa needs this feature, which would bring my rating of them from a 9 to a 10.

Alan
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Easy to use platform with a lot of choice

Revisado el 18/8/2023

Extremely positive experience, and very happy to continue as a customer.

Extremely positive experience, and very happy to continue as a customer.

Puntos a favor

From a cost perspective it's completely cost neutral. What we most value is the breadth of gift cards available, and the ability to allow the recipient to choose. One other factor is how easy the platform is to use - we have used alternatives that make the process slow, and ultimately cost us more time.

Desventajas

We have no negative feelings towards the platform.

Sean
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

An easy to use Employee Reward app

Revisado el 7/8/2023

Overall, I used Runa for sending rewards to employees for participating in quizzes, events, and...

Overall, I used Runa for sending rewards to employees for participating in quizzes, events, and other things at work. It was easy to use and send gifts to people.

Puntos a favor

Runa (WeGift) has a low barrier to entry - simply sign up, and start rewarding. At the same time, it has the capability to provide a complex rewards and recognition portal. The platform has great gifts and they can be sent to people in different countries across the world.

Desventajas

I can't think of anything that I disliked about Runa at this time.

Diane
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy to use, quick return on investment, great for morale boost!

Revisado el 3/8/2023

Very easy to use, easy to track, easy to reissue if lost!!

Very easy to use, easy to track, easy to reissue if lost!!

Puntos a favor

Easy to use, can send directly to recipient, instant reward/appreciation. Also the option to have hard cards sent if not needed immediately.

Desventajas

Can't think of anything. We love the product and appreciate the instant service in most instances.

Feng
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

My team loves Ruana

Revisado el 7/8/2023

The whole process experience is very perfect, which is convenient for our enterprise to expand more...

The whole process experience is very perfect, which is convenient for our enterprise to expand more business and motivate employees to send gifts. I am willing to use it for a long time, and I will also share it with everyone around me.

Puntos a favor

There are many types of gift cards, and registration is simple, there is almost no threshold, rich apis are convenient to embed your website, and the speed of sending cards is also very fast

Desventajas

Unfortunately, some popular gift cards are often out of stock, hoping to increase the supply of popular varieties.

Wijdane
Calificación general
  • Sector: Servicios de información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Turning the process of sending gift cards into an effortless task

Revisado el 9/8/2023

Puntos a favor

I joined my team 3 months ago and I'd not come across Runa before. I wish I had. In our daily operations involving multiple expert payments, Runa has significantly enhanced our ability to manage the process with greater effectiveness and efficiency. Highly recommended for anyone seeking efficient, secure, and hassle-free payment solutions.

Desventajas

What I think is missing is the fact that Amazon is not available in some European countries. As we mainly use Amazon, It would be beneficial if we could pay out Amazon gift cards directly through Runa.

Usuario verificado
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great product for sending gift cards

Revisado el 8/8/2023

Overall great product would recommend to others if anyone asked me for rewards and incentives...

Overall great product would recommend to others if anyone asked me for rewards and incentives platforms.

Puntos a favor

We used Runa to send gift cards to prospects signing up for demo. Runa has a great UI/UX and our prospects received their gift cards in a timely manner.

Desventajas

I believe there were some users with certain gift cards in the UK and we had to do it manually

Patrick
Patrick
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Runa a Timesaver in a hectic sales world!

Revisado el 9/8/2023

Puntos a favor

Super fast, easy, and love to incorporate gifting links into authentic emails to customers, employees, vendors, etc.

Desventajas

Have a more authentic customer service for customers.

Tamara
Calificación general
  • Sector: Logística y cadena de suministro
  • Tamaño de la empresa: 201-500 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Streamlined Birthday Gift Cards

Revisado el 17/8/2023

Overall, we have been able to streamline our birthday process with ease and offer great options to...

Overall, we have been able to streamline our birthday process with ease and offer great options to our employees. It has helped minimize invoices for our Finance team and save valuable admin time for HR.

Puntos a favor

- Easy and visibly pleasing for pour employees- Great variety of gift card options- Great reporting for admins-Easy to use bulk uploads for birthday card purchases

Desventajas

- Credit Card fee when purchasing gift cards (although minimal)-89 expiration day on gift cards from time of purchase

Sara
Calificación general
  • Sector: Empleo y contratación
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Sara Forristal Runa Review

Revisado el 3/8/2023

Very good

Very good

Puntos a favor

I love its simplicity and ease - can get the job done quickly!

Desventajas

I like everything (but If I had to say then maybe more store options?)

Richard
Calificación general
  • Sector: Seguros
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Easy to use and cost effective

Revisado el 11/8/2023

We don't use the API. We only send out gift cards once a week and it's perfect for us

We don't use the API. We only send out gift cards once a week and it's perfect for us

Puntos a favor

It's simple to use, you only pay for what you need. No monthly subscriptions.

Desventajas

If you could save a template this would be good. Every week you have to type the copy and upload a company logo every time. It would be better if this just automatically pulls in from a profile setting.