SAP Crystal Reports

Herramienta de creación de informes para pequeñas y medianas empresas

Calificación general

4,3 /5
(158)
Relación calidad-precio
4,1/5
Funcionalidades
4,3/5
Facilidad de uso
3,6/5
Asistencia al cliente
3,9/5

87%
de los usuarios recomienda esta aplicación
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158 opiniones

Usuario verificado
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A wonderful tool for the generation of reports.

Revisado el 13/12/2018

I use SAP Crystal Reports to generate different statistics about the problems and requests in the technological area of ​​the company, allowing to customize each report based on the characteristics and hierarchy of the end users.

Puntos a favor

What I like most about this software is that it allows you to quickly transform any data source into interactive and relevant content for different users. Also integrates design, modification and visualization capabilities in different types of applications such as .NET, Java or COM and
allows end users to access and interact with reports through different means such as Web portals, mobile devices and Microsoft Office documents. In general, it is an incredible tool for the generation of different types of reports, providing the option to widely customize each of them.

Desventajas

Given the amount of tools and options that it offers, its handling is sometimes a bit complex, especially for users with little technical knowledge.

Christina
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Useful Tool once you know how to use it

Revisado el 20/3/2019

I use Crystal Reports a ton. I have tons of reports scheduled to provide end users with statistics and patient data. It makes everyone's jobs easier.

Puntos a favor

Crystal Reports lets you create custom reports that allows you to extract data that you need. It is a great tool to drill down to a certain level when you have a large pool of data. I love the fact that you can schedule Crystal Reports through BI, and have them emailed or saved to a network folder.

Desventajas

It isn't always intuitive. Creating formulas can be tricky and some of the functions and operators don't work as you would logically expect them to. Creating a report can be very time consuming.

Jeffrey
Calificación general
  • Sector: Construcción
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Very Versatile on data report, Graphs/Charts can use some improvement

Revisado el 10/3/2016

Puntos a favor

Allow user to bring data in from many different types of data sources. SQL / HANA / Excel / Access / Universe etc.
Very easy to use, all user need to do drag and drop fields on report.

Desventajas

Some of the graphs have their limitation. Some functions still need improvement. The graphs and charts are somewhat customizable, but functions like changing the size of the markers on line chart or number formatting on different axis are not working properly.

Usuario verificado
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Reporting Tool

Revisado el 1/2/2021

Crystal Reports has become our essential tool for the day to day business life. It is compatible with many databases.

Puntos a favor

Fully customizable Report tool suits for the entire company. Even without an expert in programing Crystal Report can be used to deliver decision-making reports. Very easy configuration with MS SQL, MS Access, and much more other databases.

Desventajas

Could not notice any big cons up to now.

Usuario verificado
Calificación general
  • Sector: Petróleo y energía
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

A Reporting tool that does it jobs with no frills

Revisado el 15/4/2022

A good reporting tool for small and medium sized companies, though the new generation reporting tools like Tableau can replace this, the crystal reports are cost effective and efficient.

Puntos a favor

simple and cost effective
tight integration with sap
easy deployment and scalability

Desventajas

user interactiveness on report designs, lacks ease of use for end users to build reports of their own.

Marie
Calificación general
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Daily user of Crystal Reports

Revisado el 10/5/2018

Puntos a favor

I am the administrator of our ERP system which supports Crystal Reports. I use it primarily for modifying reports and creating labels. Most of my learning has been self taught. It's very easy to use and has great resources.

Desventajas

The only issues I have had is trying to figure out which barcode fonts I need to use. Once I figure it out though it's very easy.

Usuario verificado
Calificación general
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

One of the very powerful and traditional reporting tools

Revisado el 27/4/2018

Puntos a favor

This is the traditional reporting tool that is used in many financial organisations.I have used SAP Crystal Reports 10 in my organisation. We can design highly formatted reports using this tool.It can connect to multiple datasources like ODBC,OLE DB etc.we can create Reports with different formats like pdf,csv,txt,xls etc. we can also create html,xml reports. The price of this tool is also inexpensive. We can create detailed graphs,dashboards.

Desventajas

more features can be added in it to make the reports more attractive. Customer support is not that good.you have to be good in report designing and know sql to work on crystal reports.

Usuario verificado
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Crystal, commonly used with sql commands

Revisado el 18/7/2019

Report writer and user for over 10 years , great product

Puntos a favor

Its comprehensive, well know and used across industries so many designers. Basic graphing but robust reporting.

Desventajas

Could be more user friendly, you need about six months to get good at it

Usuario verificado
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Good Software

Revisado el 29/11/2018

Our customers use the crystal reports daily to print invoices, quotes, purchase order, etc.

Puntos a favor

- customers can display their company's reports
- easy to adjust if the customer wants a report to be changed

Desventajas

- at this moment in time I have nothing bad to say about this software

Reginald L.
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

A Bit Difficult

Revisado el 3/3/2020

Overall I was used to using it, but I am happy we no longer use this system.

Puntos a favor

The main pro for me was it made producing student evaluations easier. They would come out individually per course section. Which saves me time on editing and uploading to faculty review documents.

Desventajas

The system was slow and many times did not work. The program my university used didn’t have a download option, we could only select to print. Which meant that the reports were processed and printed I would have to go back and scan them and send them back to me.

Raghavendar
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Picture perfect reporting tool

Revisado el 30/3/2019

We use this for some of the reports where user is looking for a particular report but not for data extract. Well, most of the reporting is done on Universe and WebI, based on the need we also use Crystal reporting. We have multiple options for defining the formula, including mathematical and logical functions. We can use advanced data analytics and visualization in the new version but not yet explored by me.

Puntos a favor

Crystal report are canned report, formatted report for printing purpose, like Legal reports, they has to be printed in predefined format, with cell size/cell width or logo etc. each and everything is modifiable). This tool is picture perfect reports since each thing is customizable. You can connect to multiple databases and send the free hand SQL for querying the data

Desventajas

The security implementation is not good. Since query is done without any middle layer like BO universe, report can bring lot of data, no control on data level security etc. Also, the interface is not as good as Web Intelligence or other reporting components. Look and feel while developing is also not very friendly. Lot of adjustment to be made to make a template. Of late there are no much improvements made and it is costly for a customer to get the report created via a development project.

Mike
Calificación general
  • Sector: Administración gubernamental
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

A bit of a learning curve, but a life saver!

Revisado el 5/12/2016

My job involves working with similar data that is housed in different databases, both internal and external. Before Crystal Reports, I would pull several reports out of several databases, bring the data into Excel and run pivot tables, vlookups, etc... to be able to see the relations in the data.

With Crystal Reports, as long as I have a common data field, (such as a part number) I can combine data from several different sources and run reports based on the related data. This is a much easier method.

For example, I am now able to run a single report that shows our current orders, the current inventory available to fill those orders and based on that, make a single order to our vendor for re-stocking. This used to take at least 2 hours out of my day... now it is quick enough that I run the report twice a day and very rarely have stock outtages.

Puntos a favor

The ability to pull and parse data from several different data sources and report on the related data sets

Desventajas

The learning curve is a bit steep, but once you set up a report, it can be re-run easily any time and as often as you need, quickly and cleanly.

Paul
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Software great, sales process a giant fail.

Revisado el 16/8/2016

I received an email for 10% off and thought now was a good time to purchase the product. I ordered it and that went fine, but then I never received my license and download. I contacted customer support and they were awesome, and sent me a temporary license key and the download link! But I still have yet to receive the license key I paid for after two weeks!

Puntos a favor

Crystal Reports is the standard for banded reporting. The functionality is amazing and there is almost nothing I can't do with it.

Desventajas

The subscription pricing model sucks. SHould be able to purchase once and get our value out of it.

Respuesta de SAP Traducir a Español

Hi Paul.

Thanks for the review and we're glad you're liking Crystal Reports. I have notified the support team and they have found your order and are addressing the license key issue.

For your other comment on the subscription pricing, we need more clarification on that. Crystal Reports is a one-time purchase. Please follow up at sapstore.en@sap.com.

Thanks

Keith
Calificación general
  • Sector: Almacenamiento
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Crystal Reports - Solid Reporting

Revisado el 20/2/2019

I've used Crystal Reports in business since 1994. Each version has improved while maintaining ease and approachability. I highly recommend this software to anyone in need of an ad-hoc or print-ready formatted reporting solution.

Puntos a favor

Crystal Reports can connect to a great number of data sources. Data Export functionality is feature rich allowing for exporting to most major file formats. Learning and understanding report creation and layout is very easy.

Desventajas

Sometimes software updates can break functionality so take care in applying them. Crystal Reports is now owned by SAP, so beware of the horrible contractual and licensing agreements that may apply.

Bradley
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Crystal Reports is an excellent tool for pulling and reporting data.

Revisado el 25/8/2016

Puntos a favor

Crystal has allowed us to pull data from our system in a much more meaningful way than with our old methods. It also allows us to customize what individuals see on reports, to tailor them to their liking. With our old processes we had a report we would send to a salesman that required around 6 different reports molded in to one within an excel file. This whole process was eliminated and we were able to produce the same results using Crystal.

Desventajas

Crystal is pretty intuitive but for the average person it will take some learning to be able to use the software to its full potential. I would say it has a medium to high learning curve. There are also a few annoyances where some windows force attention and will not let you click anything else until you finish that window.

Micha
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Couldn't work without it

Revisado el 11/11/2016

Crystal Reports is built into a custom program that we use everyday. Our business couldn't function without it. It generates reports from very large databases and allows for great customization of those reports. We did have some issues after upgrading to Windows 10, but those have all been resolved.

Puntos a favor

What I like most about this software is it's seamless integration with our own program and the flexibility it offers us. We are on the cutting edge of our industry and I don't think that would be possible without this software.

Desventajas

No cons

Carl
Calificación general
  • Sector: Servicios
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Crystal Reports - Enterprise version

Revisado el 10/11/2016

Having been a user of Crystal Reports 2008 through 2011, I am a big fan of Crystal Reports. We have now migrated to Crystal Enterprise version and there are some big gains and a few misses with this version. The ease of use for beginners is much greater in the Enterprise version. If you are just starting out, the Enterprise version is a nice package. It features drag and drop capability, easy navigation, and plenty of customization for your visualization. There are still some nagging spots that have not been cleaned up, primarily in the formatting areas. Small things like drawing borders or creating grids are more hassle than they are worth. And if you make a small change in the report it could easily throw off your formatting and you will need to touch all those pieces again.

However, the power of Crystal Reports makes it well worth the minor annoyances. It delivers a powerful tool for delivering standard visualizations. It packs plenty of power that can satisfy almost any requirement.

Puntos a favor

1) Ease of use.
2) Clean and standard reporting.
3) Multitude of ways to deliver your reports. Email, ftp, on demand, etc.

Desventajas

1) Minor annoyances that can crop up out of nowhere; typically involving formatting.
2) For as mature as the product is, it still tends to crash more often than I would like.

Sloan
Calificación general
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Crystal Reports fixed our cost-tracking and internal reporting

Revisado el 26/2/2018

Puntos a favor

We came from doing things using an excel-and-quickbooks-based homebrew system to Sage 300 and Crystal Reports. Using Crystal Reports saved us days or weeks of time last year generating financial reports and architectural transmittals.
+ Extremely Versatile
+ Can be used to bend commercial software to individualized needs

Desventajas

- Report designer is not intuitive, but this is common for powerful and customizable software!
- Testing reports with Sage 300 specifically can be a bit of a pain as you need to re-enter parameters repeatedly.

Michael
Calificación general
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Crystal Reports Review

Revisado el 16/8/2016

Great products which is easy to use. The product could use some updating by allowing screens to be made full screen.

Puntos a favor

relatively easy to use.

Desventajas

automatic links. I wished there were help videos on creating formulas

Respuesta de SAP Traducir a Español

Hi Michael,

Thanks for your review. You can find more information on SAP Crystal Server and the licensing options here:

http://go.sap.com/product/analytics/crystal-server.html

Thanks

Nick
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

Relatively easy to use but sometimes hard to find certain functions

Revisado el 31/7/2017

Puntos a favor

Built in report designer is very nice. It allows for quick and easy to use reports. It also works for a variety of different file types.

Desventajas

Some functions are hard to find and error messages are very vague. If the error messages could help pin point the errors a little better it would be easier.

Fabrice
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Complete intermediate SQL reporting tool.

Revisado el 16/11/2018

Puntos a favor

Fully customizable reports that can be exported in a very large variety of formats. In depth formula editor allowing for endless possibilities.

Desventajas

No built in scheduler. Reports need to be ran manually unless you purchase a different application.

Ailyn Mae
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

SAP Crystal reports for business

Revisado el 16/12/2018

Puntos a favor

It is very helpful for business to have this app because it has features to make very efficient reports.

Desventajas

This app is very useful and also the customer service is very accomodating to every issues and it gives support to the customer.

Usuario verificado
Calificación general
  • Sector: Servicios de información
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

SAP Crystal Reports

Revisado el 4/10/2018

I like that Crystal Reports 2013 + has the ability to run filters and queries without hitting the database more than once. The Crystal Reports engine improved with version 10 and has continued to improve, so reports run quickly for the most part (unless you've built a horrible SQL query in a Command Object).

Puntos a favor

I've used versions 5 up to 2013 - the power to do amazing formulas and formatting is awesome (from about 2010 to version 2013). Also, the ability to connect to almost any data source is great.

Desventajas

It's not intuitive, but once you learn where to find things, it's a powerful reporting tool.

Jacob
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Crystal Reports is the robust reporting software for advanced users.

Revisado el 10/5/2018

I use this software for all of my complex reports.

Puntos a favor

Crystal Reports has more advanced functionality that other reporting tools just don't have. When I have a complex report to write, I go to crystal to write it.

Desventajas

It is a little complex so there is a strong learning curve to be able to use it, however it is extremely powerful software. You also pay for what you get, so crystal is a little expensive and may not be worth the money if you only need simple reports.

Angelo
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 4.0 /10

Good if Needed

Revisado el 4/5/2018

Puntos a favor

The software does what it claims to do. You can create and edit reports to you suiting. Easy to link.

Desventajas

Not overly user friendly and better options exist that do the same tasks. Only use it because it integrates with our ERP.