Opiniones de Beds24

Beds24
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101 opiniones

- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
BNB PLANET
Revisado el 13/12/2018
I manage BNB PLANET (bnbplanet.net) and I use BEDS24 for 1 year and it works very well. With...
I manage BNB PLANET (bnbplanet.net) and I use BEDS24 for 1 year and it works very well. With BEDS24, I do multi-account management. I have a main account and each owner has his own sub account and I can manage all accounts with a single login. I test everything to multi-account management (yourporter, uplisting ...) and I always come back to BEDS24 which is a real hotel software.
Puntos a favor
-very very flexible
-simple and clear interface
-fast loading
-good support
Desventajas
Pictures manager is not very handy.
Missing central inbox for Airbnb and Booking
1€ per XML connection it's OK, should be free for iCal
- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Challenging to get up-and-running -- but worth it.
Revisado el 19/8/2023
Somewhat difficult to get up and running, but now thrilled to have such a capable platform to...
Somewhat difficult to get up and running, but now thrilled to have such a capable platform to automate many time consuming processes.
Puntos a favor
The application has amazing functionality and I understand the massive effort to build such an application, to maintain it, and to coach people on usage. The direct support calls, were of immense help in getting my property set up and all the auto actions to save me time and frustration.
Desventajas
It's the overall high level of functionality that creates the obstacle for new users to get the business application set up. However, low cost direct training and support is available which solved this obstacle. The interface is dated and many important processes are not intuitive. However, with the complexity of what the application achieves it hard to imagine how to make it much more intuitive. Therefore the critical value of the direct support meetings.
- Sector: Hostelería
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
So Disappointed
Revisado el 5/12/2019
Cost effective, except when syncing errors happen and you miss reservations or get double booked or...
Cost effective, except when syncing errors happen and you miss reservations or get double booked or end up displaying your Airbnb listing with incorrect or missing information.
Puntos a favor
Accessible -- low cost to set it up and keep it running, pricing customizable.
Desventajas
So many mistakes -- expensive mistakes -- that came about b/c the software user interface is so difficult to navigate, tons of sub-entries and duplicate entries required, incredibly complex design. Good for someone who wants to spend a few weeks becoming an expert on the software.
Alternativas consideradas
Hostaway, Smoobu, Lodgix, Hostfully Property Management Platform, Guesty, Lodgify, STAAH Channel Manager y LodgableRespuesta de Beds24.com
We are sorry that you had mistakes with your set up.
I had a look at your support tickets and it seems you mapped your listings to the wrong rooms. Our support team explained this to you and gave you instructions on how to fix the mapping and the problems this had caused.
Also you had a third-party price manager connected directly to Airbnb even tough we told you that you could not use this service because it is not integrated with Beds24.
- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
The best out there, by far!
Revisado el 18/12/2021
I have literally tried all of the different booking systems out there over the years, Siteminder,...
I have literally tried all of the different booking systems out there over the years, Siteminder, eviivo, innstyle, freetobook etc etc. This is by far the best in every aspect. Obviously part of taking bookings online is the processing of payment and this is where all the providers try and con you. Beds24 integrate with "stripe" but do not charge you to 'connect' to stripe, or do not add an extra processing fee on top
Puntos a favor
Initially i liked the low price, however the Auto Actions are a god send, you can automate processes, the possibilities are endless.
Desventajas
For me personally there wasn't anything i really disliked. Some may find it tricky to setup.
- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Good overall system - but a bit complicated to set-up
Revisado el 7/1/2023
Puntos a favor
PriceFeaturesStability ServiceWiki online
Desventajas
Price configuration a bit complicatedSet-up takes some timeAutomatic translations not availableApp for mobile not available
Respuesta de Beds24.com
Thank you for your review. Just a small correction - we offer a mobile app which you can use to manage your bookings while away from your desk. The app is available for both iPhone and Android from Apples App Store and Googles Play Store.

- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best online software for hotels and rentals
Revisado el 4/12/2018
Beds 24 made my life easier and I would recommend it to everyone. Great price after all...
Beds 24 made my life easier and I would recommend it to everyone. Great price after all...
Puntos a favor
It has everything a hotelier or a manager needs. So many functions which make life easier.
Desventajas
There are no things that I don´t like. Only I would love to see prices for children depending on their ages.

- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great piece of online software + everything around it
Revisado el 30/11/2018
Beds24 has helped us a lot to work more efficient. In 7 years of using different PMS and channel...
Beds24 has helped us a lot to work more efficient. In 7 years of using different PMS and channel managers Beds24 has been the best by far.
Puntos a favor
- A lot of funtions
- Very fast customer service
- Extensive wiki where you can find almost everything
- They keep getting better all the time
Desventajas
I am obligated to leave 40 characters here but honestly don't have any con.

- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent customer service + excellent product
Revisado el 1/12/2018
I used to work with webervations as an online reservation system and Rezovation desktop as my guest...
I used to work with webervations as an online reservation system and Rezovation desktop as my guest management system. I've been using Beds24 for about a month now and I love it.
To set up everything, it is well explained and when I run in a problem, support is always there with a very fast and reliable answer. I was able to seamlessly import all my database (12 years of guests!) and include the booking widgets on my website. My guests love it. And the price cannot be beat for what they offer: they are definitely extremely competitive compared to other systems such as Eviivo that is replacing webervations and Rezovation!
Puntos a favor
Customer service, easy to set up, very customizable. You pay for what you need
Desventajas
nothing . I liked everything : it's doing everything I wanted it to do and even more!

- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
I like it a lot
Revisado el 20/1/2018
price, channels, Facebook ability to book direct from there where I capture people right from the...
price, channels, Facebook ability to book direct from there where I capture people right from the jump.
Puntos a favor
PRICE compared to the others we looked at. The face book integration for our page. Invoice management. channel software is great.
- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Everything you need
Revisado el 28/12/2018
Puntos a favor
Great capabilities, covers everything you need managing a vacarion rental.
Desventajas
Nothing! It's just a very good system and improving every day.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Prueba gratis
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
最高のPMSです!!!
Revisado el 3/10/2024
Puntos a favor
操作画面は使い安いし、月額料金もとても安いです。カスタマーサービスメールや電話で対応できます!
Desventajas
中国語の言語があれば、最高です。ソフトエンジニア経験持ってない人なら、慣れるまで、少し時間かかります。

- Sector: Ocio, viajes y turismo
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
もっと早く導入すればよかった
Revisado el 12/10/2023
支払いやゲストの管理など、現場の運営のこまごまとした作業がなかなか効率的にできなくて、スタッフに任せている日も結局わたしがチェックしないといけないことが多かった。Bedsを入れてからは現地支払いを完全...
支払いやゲストの管理など、現場の運営のこまごまとした作業がなかなか効率的にできなくて、スタッフに任せている日も結局わたしがチェックしないといけないことが多かった。Bedsを入れてからは現地支払いを完全になくすことができた。ノーショーやドタキャンのキャンセル料不払いもなくなった。案内メールを送るのも全て自動だったり、ゲストにメッセージをかんたんに送れる。ゲストの部屋割りを管理できるので、別のエクセルで管理する手間がなくなった!ゲストの問い合わせやスタッフとのやり取りも減って、とにかく楽になった。
Puntos a favor
フロント時間を短縮できたり、メールチェック作業が大幅に減ったのが一番ありがたかった。
Desventajas
機能が充実している分、メニューが分かりにくいこと
- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
I recommend Beds24
Revisado el 10/6/2022
I will keep using it ! I am satisfied
I will keep using it ! I am satisfied
Puntos a favor
Beds24 is very easy to use and helps keep track of all the reservations coming from different channels. Taking payments for customer reservation is easy and fast
Desventajas
I wish the rate management would be more user friendly. And it would be amazing to have a better quality/user friendly picture management. Marketing tools / social media integration needs improvement.
Respuesta de Beds24.com
We are glad to hear you are satisfied with our services.
Thank you for your constructive feedback. An upgrade for our picture management is already on our development roadmap.
Our aim is to offer our customers all available pricing options and the greatest possible flexibility for their pricing.
We realise that this comes with complexity. However, we find that the advantage of price optimisation and the resulting opportunity to increase sales outweigh this.
We do provide a facebook app for commission free direct bookings from facebook which is free to use for all Beds24 customers.
- Sector: Ocio, viajes y turismo
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Powerfull and inexpensive together
Revisado el 30/6/2020
My business is short rental of 17 flats dispatched in 2 properties in Martinique. Thanks to Beds24,...
My business is short rental of 17 flats dispatched in 2 properties in Martinique. Thanks to Beds24, all my calendars, bookings, pricing informations, etc, are real time synchronized on all booking platforms. Also, most of the communication with clients is now automated, well my time management is better every single day. It's quite a significative time investment when you start implementing a PMS / Online booking / Channel Manager software, and your businnes is 100% relying on all this IT stuff : it's good to be able to count on a robust software and on a reliable provider. No doubt that Beds24 will be my partner for many more years.
Puntos a favor
Beds24 is 100% reliable, it is that much important in the accomodation business, which is 24/24 operational.
Desventajas
Beds24 is a self-learning system, which means that you have to be pretty well organized before starting an implementation into your business. Also, the support team is very reactive and helpfull.
Razones para elegir Beds24
The -expensive- former provider was unable to really understand my business and my needs. With Beds24, I went from the worst to the best of situations.Razones para cambiar a Beds24
As much efficient but cheaper.- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best software to use for Hotels and B&Bs
Revisado el 19/11/2020
Puntos a favor
Beds24 is the most user-friendly and innovative software for hotels and B&Bs. It is highly customizable and integrable to the website as you need. There are limitless possibilities that you can do with this software which is impossible with other similar products. Within beds24 you can choose only services that you use and litterally modify them by yourself anytime without having need to go through the technical support. The customer support is prompt and wonderful.
Desventajas
There are no particular cons with the software.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best money-value with a great and fast responsive client service
Revisado el 20/9/2022
The beds24 team answers fast, in 24h, is very helpful and kind.
For such low price it costs us, we...
The beds24 team answers fast, in 24h, is very helpful and kind.
For such low price it costs us, we can't demand a phone service. So, all is delt by messages.
I will not change channel manager!
Puntos a favor
It truely does...everything. In my country, France, we are a lot to use Beds24 who functions perfectly with all the tools we have here: connected locks, quick updates. It is a software we really can believe in. It's very serious.
Desventajas
It's all in english. They did in french lately with weird translation :) I don't mind, as I talk the Shakespear language!
- Sector: Hostelería
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great affordable channel manager!
Revisado el 30/6/2022
Puntos a favor
Affordable channel manager with loads of options, all customizable. Great for our Oktoberfest pop-up hostel!
Desventajas
It takes a bit of time to get to know the system. Would love it if they improve the ux
- Sector: Ocio, viajes y turismo
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Smart and complete
Revisado el 25/7/2020
The perfect solution to manage hotels and residences. Very good, smart, and easy to use. Complete...
The perfect solution to manage hotels and residences. Very good, smart, and easy to use. Complete for a good price.
Puntos a favor
Very smart and not heavy to use and works everywhere.
Desventajas
Only English support. I would like something sone one speaking my main language Italian or Portuguese.
Alternativas consideradas
AvantioRazones para cambiar a Beds24
Smart use and light interface.- Sector: Ocio, viajes y turismo
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
5-star service, 5-star support
Revisado el 28/9/2020
Puntos a favor
Its fairly complex to set up but this is because it does a lot and allows the user to configure everything you could possibly want to. As we come up with new innovative ideas for our sales operation, we find the Beds24 solution is already set up to handle them!
A special mention too for the support team who are prompt, courteous and know their product very well. No irrelevant cut and paste responses from this team!
Desventajas
Its a very minor point but the support management system doesnt work as well if you reply direct from the email it sends - you need to log in and reply in the ticketing system. Also adding images to support issues is cumbersome.
- Sector: Hostelería
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Excellent soft
Revisado el 6/5/2021
Puntos a favor
Excellent functionality, flexibility and stability! Chanel Manager did not let you down - this is very important in the hospitality industry (who knows and understands what I mean)
Desventajas
In the beginning it is difficult to figure it out on your own, but as a reward - flexibility and functionality!
- Sector: Ocio, viajes y turismo
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great tool
Revisado el 3/6/2020
Great customer support, easy do it yourself
Great customer support, easy do it yourself
Puntos a favor
Easy to use and dynamic. Has great features overall
Desventajas
They keep improving on their tool so a free trial is worthwhile.
- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Kindness and understanding of customer services
Revisado el 26/11/2020
It was very difficult to set up everything at the first time. It was impossible for blogger's tips...
It was very difficult to set up everything at the first time. It was impossible for blogger's tips to complete the setting.
Once I know everything, it becomes my favorite. Specially your customer service people are so nice that they are kind and helpful. I would like to note [SENSITIVE CONTENT HIDDEN] was generous and kind enough to understand the severe situation of hotel and travel business at moment due to Covid 19. She gave me credits several times.
Thank you [SENSITIVE CONTENT HIDDEN], thank you all!
Puntos a favor
Customer Service representatives respond so fast.
Desventajas
Availability of Channels are many. I would like to add rakuten travel to your channel.
Respuesta de Beds24.com
Thank you for taking the time to write a review.
We do integrate with Rakuten via Rakutens VacationStay. Properties listed on Vacation STAY can be listed on and connected to Rakuten travel.
- Sector: Ocio, viajes y turismo
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
We got a better system at a lower price
Revisado el 22/11/2018
Going from a pc based software to the cloud was the real change for us, also managing multiple OTAs...
Going from a pc based software to the cloud was the real change for us, also managing multiple OTAs accounts in one single software is what i was looking for. My personal experience is excellent!
Puntos a favor
All my needs are covered by the core functionalities, and i'm always glad to see updates and improvements of the system, which happen very often. Great team
Desventajas
Sometimes it's a little bit difficult to understand some mechanisms but support is always there to guide you.
- Sector: Hostelería
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Powerful PMS - Excellent value for money
Revisado el 5/4/2019
Puntos a favor
Automates a LOT of the stuff i usually do. Loads of options and features. I have looked at other options and nothing comes close considering price.
Desventajas
It can seem intimidating at first. I almost considered dropping it.
Respuesta de Beds24.com
Thank you Mihai. We glad to hear that Beds24 works for you.
- Sector: Propiedad inmobiliaria
- Tamaño de la empresa: 2-10 empleados
- Software usado Otro durante Prueba gratis
-
Fuente de la opinión
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 2.0 /10
Didn't like the uncertainty of charges per item
Revisado el 7/2/2020
Puntos a favor
- did many things such as create a website and allow channel management
Desventajas
- was concerned with the fact that I would have to pay for each SMS text message for notifications
Respuesta de Beds24.com
Thank you, Linda for taking the time to review Beds24.
Our Email notifications are free.
SMS notifications are an optional feature for which you only pay when you have opted in to use it.