Opiniones de Jane

Goodness, thank you for such an enthusiastic review, Cristofer! We’re absolutely thrilled to hear that you’re loving how simple and smooth Jane is (and we couldn’t agree more about those customizable charts—we’re pretty proud of those too!). It’s fantastic to hear that you’re enjoying the beautiful interface as well.

It's always helpful for us to know what features would bring that extra sparkle for our customers, so I'll be sure to pass your feedback about the colours along to our team.

Your comment about sticking with Jane for the next fifty years made me laugh out loud, and honestly, it’s the kind of dedication we love to see! We’ll do our very best to stick with you through all the ups and downs of your practice (although we might need a few coffee breaks along the way 😉).

Thank you for trusting Jane to help you run your practice -- we’re so grateful to have you in the Jane community!

-Caitlin, on behalf of Jane

Hey Kassidy. Thanks for taking the time to review and for giving Jane a chance in your clinic. We’re disappointed to hear things didn’t work out, but we get that Jane might not be the perfect match for every clinic.

Your feedback is super interesting and really helpful for us. It sounds like charting and billing were the main challenges—if you’re ever down to chat more about it, we’d love to dive into the details. For example, we’re curious about how the SOAP notes got too slow things down or how the dynamics shifted once you hit over 100 visits per week, and what parts of the billing process were a pain. We're always looking to improve, and your insights and feedback are a big part of that.

We know that’s not what a review is for, but if you ever feel like sharing more, we’re here and ready to listen. I’m sorry Jane couldn’t quite keep up with your clinic’s needs, but we hope you find software that supports your practice the way you need it to. Wishing you all the best on your journ

Neudis, thank you so much for taking the time to share your thoughts with us! It’s incredibly rewarding to hear how Jane has helped keep you and your team organized and in sync—your kind words about our features and support mean the world to us. And honestly, your shout-out to the Jane team? It put a big smiles on my face, so I'll have to share with the team - thank you for that!

We also appreciate your feedback on the new Timesheets feature. We rolled that feature out over the fall, and we've already started iterating, so we'll continue to listen and think up ways we can make it even better. If you have any specific ideas or details on how we can make it work better for you, we’d absolutely love to hear them.
It’s a privilege getting to play a part in helping your clinic, so thank you for trusting Jane to support you, your team, and your patients. Wishing you and your practice all the success in the world!

-Caitlin, on behalf of Jane

Cyndi, thank you so much for taking the time to share your thoughts with us! We’re so thrilled to hear that you’ve found Jane to be easy to use, efficient, and full of evolving features—it means the world to us how much Jane has helped your clinic.

We also genuinely appreciate your kind words about our support team! Quick email replies and great customer care are things we work super hard to deliver, so knowing you’ve noticed that truly warms our hearts..
And thank you for your thoughtful suggestion - we’re always looking for ways to make Jane even better, and feedback like yours helps us know what matters most to our community.

We’re so grateful to have the chance to support you and your work. Thank you for trusting Jane to be part of your team, and if there’s anything else we can do to make your experience even better, don’t hesitate to reach out.

-Caitlin, on behalf of Jane

Hi Beena. Thanks so much for sharing your experience with Jane! It’s awesome to hear that you find our online booking and cancellation features easy and convenient to use—that’s what we aim for!

If there’s anything specific you’d like us to consider or address, we’d love to chat more! Your input is so valuable in helping us make Jane as user-friendly as possible.

Thanks again for allowing us to support your clinic! It truly means the world to us knowing we can play a small part in helping you focus on your patients.

-Caitlin, on behalf of Jane

Hi Emma :) Wow, thank you so much for sharing this! We're absolutely thrilled to hear that our support team has been such a helpful part of your clinic’s setup to the point of a personal shoutout. Knowing we’ve made your life a little easier brings us so much joy—that’s exactly why we’re here. We’ll definitely pass along your kind words to the team; they’ll be so happy to hear this.

Have you had a chance to check out our new AI Scribe tool? Not sure if that's what you're referencing for the add-on, but we’d love to hear more about what’s working for you (and what isn’t).

Thanks again for trusting Jane to help run your clinic and for allowing us to support you while you focus on your clients. We're so lucky to be part of your amazing work! If there's anything you need at all, just reach out—we’ve got your back!

-Caitlin, on behalf of Jane

Hi Ashley. Thank you so much for sharing your thoughtful feedback on Jane’s new mobile app for patients! We’re delighted to hear that you’re enjoying its convenience and flexibility—especially the ease of booking or adjusting appointments with just a few clicks, without the hassle of remembering multiple logins.

At Jane, our mission has always been to support health and wellness clinics in providing exceptional care to their communities, so getting to also help their patients access care even more effortlessly has been incredibly rewarding for our team.

We truly appreciate you taking the time to leave such a kind and detailed review, and hope we can help you access care effortlessly for many years to come!

-Caitlin, on behalf of Jane

Hi Natasha, thank you for sharing your thoughtful feedback about your experience with Jane! We're thrilled to hear you’ve found booking appointments so simple. We truly appreciate your trust in Jane to provide quick and reliable access to ongoing care. It's our privilege to support you, and we look forward to continuing to do so!

Hey Margaret. Thanks for sharing your positive experience with Jane! We're always so happy to hear about the great impression our Support Team has left with a customer as it's a "quality" of ours that we hold near and dear to us. I hope we can continue to deliver that high mark of helpful support.
Hearing that Jane has been intuitive and easy to use for you is something we always love to hear as that usually means Jane is a great fit for your clinic. Thank you again for your support and for choosing Jane, we look forward to being part of your clinic for hopefully some time to come. :slightly_smiling_face:

-Caitlin, on behalf of Jane

Hey Bridget! Thanks a million for your awesome review and for sharing your experiences with Jane. We're beyond thrilled to hear about how much you've enjoyed connecting with our team of lovely humans and how helpful they've been. We'll always aim to continuously meet (and even exceed!) that standard. We're truly grateful to have customers like you in the Jane community, and it's a privilege to be part of your clinic. Thanks for choosing Jane, and for spreading positivity—having amazing folks like you makes all the difference! :)

-Caitlin, on behalf of Jane

Hey Stefanie! Oh wow, reviews like this always leave us feeling so happy, so thank you for sharing. We love so much that you’ve been finding Jane helpful and our support team has been so helpful.

We hear you about the insurance piece, adjusting to a new system can be a lot, and that usually means there will be new workflows for things like insurance. Always remember our team is here to support you as you get to learn the ropes of Jane, so you can reach out any time to support@jane.app

We thrive helping helpers like yourself and hope we can continue to be a part of your journey. Thanks for being with us!

-Caitlin on behalf of the Jane team

Hey TJ! Huge thanks for sharing such a glowing review about your time with Jane so far! We really treasure our customers and their feedback, so we absolutely love to hear about how mucb you’ve enjoyed your interactions with our support team. :)

Your thoughts on memberships are super helpful, and we're always looking to improve. We're curious about your point on needing multiple memberships for different services, though. You should be able to bundle several (even dozens!) of eligible items into one membership. Let's connect and see how we can sort this out for you.

Thanks for choosing Jane and letting us be part of your journey. Here's to many more amazing years together!

-Caitlin on behalf of Jane

So much great feedback here, Hillary! Thank you so much for the kind words, and for being part of our community. We’re glad to hear that you’ve been enjoying Jane, especially the charting and online booking as those are two of our original features and two we just love. We hear you about the ability to respond to appointment reminders - it sounds a two-way street to communicate with your patients, especially about their appointments, would make things a lot easier for you. It’s not something we have a solution for yet, but patient communication is on our radar, so it will be exciting when we have some news to share around that. We’ll continue to work to make Jane better and better, and please keep the feedback and helpful conversation coming.
-Caitlin on behalf of Jane App

Thanks so much for the kind words, Damien! It’s awesome to hear you’re having such a great experience with Jane and are loving the customization options.

Reviews like yours always leave us wanting to know more, though! You mentioned missing a billing software integration—what type are you thinking about? We’re constantly chatting with our community to learn about their ever-evolving needs, so if you’ve got specific ideas, we’d love to hear them! While we can’t promise anything, customer feedback is such a huge part of shaping Jane’s future, and we’re always excited to explore what’s possible.

Thanks again for trusting Jane to support your clinic. It genuinely means the world to us to play even a small role in the incredible work you do—helping you focus on your clients is what keeps us motivated. I you ever have questions, ideas, or just feel like saying hi, we’re always here! Call, email, chat—you name it, we’re just a message away. :)

-Caitlin, on behalf of Jane

Wow, thank you for your kind words, Stephanie. :) It makes our day to know that Jane is helping you serve your clients and yourself—that’s exactly what we aim for!
We’re so glad you find our guide to be a helpful resource and that our customer service top-notch as we really strive to provide that warm, human-first support. What would we do without awesome users like you? Your feedback keeps us motivated to keep improving and supporting your practice, and we're so grateful to have you as a valued member of the Jane community.

-Caitlin on behalf of Jane

Thank you for sharing your feedback with us, Myles! We're thrilled to hear that Jane is meeting the mark for you and fitting most of your needs. We love to hear that our customer support has positively impacted your experience - it's truly one of the things about Jane that we hold most dear to us, outside of building a great product to help clinics. ;) Thanks a bunch for choosing Jane for your health and wellness practice—your support means the world to us!

-Caitlin, on behalf of Jane

Thanks a ton for your fantastic review, Scott! We're so glad to hear you find Jane puser-friendly and that our support team has hit the mark for you. Knowing that everything feels like it’s running well is music to our ears. Your idea about adding more chances for clinician meetings in Jane for virtual clinics is an interesting piece of feedback and we’d be interesting in learning more on what you’re currently using.

Thanks for being part of our community and for choosing Jane. We truly appreciate your support!

-Caitlin on behalf of Jane

Wow, thank you for sharing your positive feedback about Jane, Katie! It's awesome to hear that you find the system user-friendly and was easy to pick up when you joined your clinic.
We'd be curious to hear more about what you want in an actual "app" - is it the admin experience you're looking for, or perhaps an app for the patient and clients to book appointments? We'd love to hear more about your feedback and maybe share some ideas of what we're working on, so feel free to reach out.
Thanks a bunch for your support and for being part of the Jane community. We're looking forward to keep improving and making your experience even better in the future!

-Caitlin, on behalf of Jane