Opiniones de Motive
Motive
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1669 opiniones
- Sector: Maquinaria
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
BUENA RECOMENDABLE
Revisado el 30/11/2023
Puntos a favor
ES FACIL DE USAR , COMODO
Desventajas
ME GUSTARIA QUE LA CAMARA ESTE A TIEMPO REAL
Respuesta de Motive
Hi Miguel, thank you for the positive rating and we will consider your feedback in upcoming product updates. We are glad you are satisfied and would appreciate it if you could spread the word. Keep on trucking!
- Sector: Productos farmacéuticos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Revolutionizing Fleet Management with Motive
Revisado el 24/4/2023
A pesar de estos inconvenientes, mi experiencia general con Motive ha sido positiva. Los beneficios...
A pesar de estos inconvenientes, mi experiencia general con Motive ha sido positiva. Los beneficios de usar la plataforma superan con creces cualquier problema menor que haya encontrado. Se ha convertido en una herramienta indispensable en la gestión de mi flota, y la recomiendo a otros en las industrias de camiones, logística, construcción y otras industrias que dependen de la gestión de flotas.
Puntos a favor
El hardware de IoT y las aplicaciones impulsadas por IA agilizan el seguimiento de vehículos, la seguridad del conductor y el cumplimiento, lo que facilita la gestión de activos y la reducción de costos.
Desventajas
Sin embargo, experimenté algunos problemas menores con la configuración inicial y la integración, que tomó más tiempo de lo esperado.
Respuesta de Motive
Wow, thank you so much for your kind words! 🎉 We're thrilled that you're enjoying our service. If you have any friends who might also benefit from what we offer, please feel free to share the love! And if you need anything else, don't hesitate to reach out to us at support@gomotive.com or give us a call at (855) 434-3564. Our 24/7 Support Line is always here to help. Thanks again! 🤗
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Keeptruking
Revisado el 5/5/2022
Muy buena
Muy buena
Puntos a favor
Es muy práctico y lo puedo traer siempre en mi teléfono si algo se me olvida puedo acceder desde mi tel.
Desventajas
Pues de momento no tengo comentarios de esa pregunta
Respuesta de Motive
Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Reseña
Revisado el 5/10/2022
En general es buen producto
En general es buen producto
Puntos a favor
Me gusta el funcionamiento del equipo y sus cámaras son muy buenas
Desventajas
Qué no se puede editar facilmente eso es lo unico
Respuesta de Motive
Thank you for your valuable feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services.
In regards to log editing, please email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
He tenido muy buena experiancia, cuando me ayuda aresolver problemas.
Revisado el 28/2/2022
Puntos a favor
LO que mas me gusto es que muy facil de conectar el producto al camion, la faculidad de explicar a los operadores como funciona. y
Desventajas
Que se activa imnediatamente el manejo.
Respuesta de Motive
Hi Claudia, Thank you for your feedback. We are glad to hear that you enjoyed using KeepTruckin services. If you have any queries or concerns please send us an email at support@keeptruckin.com or reach us out on our 24/7 Support Helpline (855) 434-3564 and we will be more than happy to assist.
- Sector: Automoción
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Servicio
Revisado el 2/12/2021
Puntos a favor
Buen servicio y solución de los problemas
Desventajas
Todo bien muy buena atención a cliente .
Respuesta de Motive
Hi Miguel, thank you so much for the positive review. We really appreciate it.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Keep trucking
Revisado el 17/9/2021
Muy bueno por el momento!
Muy bueno por el momento!
Puntos a favor
Simple, good service, excellent product!
Desventajas
Es un poco complicado al principio! Pero el servicio al cliente lo compensa!
Respuesta de Motive
Thank you for the 5-star review Ruben. We're glad that you like our services. Safe rides!
- Sector: Automoción
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Excelente
Revisado el 20/7/2021
Buena
Buena
Puntos a favor
Su versatilidad en el software
Tiene sporte tecnico en Español
Desventajas
Los fines de Semana no hay soporte technicolor en español
Respuesta de Motive
Thank you, Lionzo. We're glad that you like using our service. We value your input and feedback very much. Keep on Truckin!
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Prueba eld
Revisado el 7/7/2021
Puntos a favor
Es fácil de utilizar y entender me estoy acostumbrando
Desventajas
En ocasiones es difícil que me contesten y ayuden en español
Respuesta de Motive
Hi Fredy, thank you for your feedback. Glad to know that you enjoyed using our services. Keep on Truckin! Please note or Spanish team is available for your assistance Monday to Friday from 6AM-3PM PST.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
hasta el momento estamos empezando bien
Revisado el 17/3/2022
Puntos a favor
la instalacion es facil y la persona que me ayudo a hacer la instalacion fue muy amable y coordial
Desventajas
todo bien fue facil de instalar y lo bueno que tiene las instrucciones en español
Respuesta de Motive
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@keeptruckin.com or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Ease of use for all to use
Revisado el 9/7/2022
Puntos a favor
It's easy and convenient to use I think all can benefit from the importance of this device
Desventajas
Nothing really I actually like the device so nothing to not like
Respuesta de Motive
Thank you for reaching Motive support, formerly KeepTruckin. We hope you are doing well. Please visit our portal https://gomotive.com/careers or email your resume at pk-hr@gomotive.com. The hiring team will reach out to you if there are any suitable vacancies.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Customer service is no good
Revisado el 15/1/2024
Customer service reps are hard to understand due to them not speaking clear English.
Customer service reps are hard to understand due to them not speaking clear English.
Puntos a favor
I liked the app and how easy it was to access everything.
Desventajas
I disliked the gas card. You have to pay it back every other day instead at the end of the week.
Respuesta de Motive
Thank you for the fantastic review. We're so glad to hear that you had a great experience with our service. Your satisfaction is our top priority, and we're thrilled that we could exceed your expectations. If you know anyone who could use our help, please give them a shoutout! Thanks again. 🤗
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
They committed fraud with my bank account
Revisado el 23/4/2024
Unethical business experience. Bad customer service. Bad correspondence. Total bad experience when...
Unethical business experience. Bad customer service. Bad correspondence. Total bad experience when a company takes $960 without your apptt
Puntos a favor
That I was able to make a payment once a year without auto pay.
Desventajas
They committed fraud with my bank account. I never authorized motive to auto debt my account. I actually told them I don’t allow auto payments with my account. So they claimed to have sent me an email that stated I would be on auto pay after me telling them I don’t allow auto pay. So they debit my account in 2023 and 2024 without my knowledge, no receipt and no communication. They did not want to refund my money even though I wasn’t using the ELD and did not authorize the transaction. After 2 days of phone conversation the refunded one payment but not the other. FYI a company can not debit your account without your approval. What they did was unethical, my bank and attorney agree. Be CAUTIOUS dealing with this company. $960 debit from my account without my approval
Respuesta de Motive
We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.
- Sector: Materiales de construcción
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
High quality, great features and reports, and easy to use.
Revisado el 11/10/2024
Support from Motive has been great. They have good training and technical documentation. ...
Support from Motive has been great. They have good training and technical documentation. Everything works as it should with nice features and reports. No complaints whatsoever.
Puntos a favor
We use the Motive Dashcam and Omnicams on our fleet of trucks. There are plenty of features to cover everything needed. What I like best is how easy it is to maintain everything on their website. Finding video clips is very intuitive and having that video documentation is invaluable when needed.
Desventajas
I haven't really found any negatives so far.
Respuesta de Motive
Thank you so much for your kind words, Tim!
We're thrilled to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact.
Your feedback is extremely important to us as it helps us improve the customer experience.
If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564.
We look forward to serving you again soon!
Regards,
Gary Smith
Motive Support
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 1.0 /10
Think Twice before getting Motive
Revisado el 27/1/2024
Difficult using the system and getting help
Difficult using the system and getting help
Puntos a favor
Motive us hard to use and it not user friendly
Desventajas
The customer service was not the best nor was the log book
Respuesta de Motive
Thank you for the wonderful review, Tatiana! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Only because I have too
Revisado el 14/12/2023
There are things that could make it easier like the inspection where you have to check off each...
There are things that could make it easier like the inspection where you have to check off each individual thing that’s nonsense
Puntos a favor
It settles my requirement for the DOT. Otherwise I don’t think I have it.
Desventajas
As an administrator sometimes when I would check to see where a driver was, the system was incorrect that may have been fixed, but I don’t trust it still
Respuesta de Motive
We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 0.0 /10
Motive ELD Service
Revisado el 28/11/2023
The issue that I had with Motive is that when I fire a owner operator, they still wanted me to pay...
The issue that I had with Motive is that when I fire a owner operator, they still wanted me to pay for service in that unit when I can no longer use it.
Puntos a favor
They were cheap compared to the competitors and that they give you feedback on how the driver is driving.
Desventajas
The service would have glitches in it every now and then. The tracking was off several times as well.
Respuesta de Motive
We're sorry to hear that you didn't have a great experience using Motive! Please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, so we can address your concerns and improve your experience. We will be more than happy to assist you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Very good except?
Revisado el 16/8/2023
Satisfactory!
Satisfactory!
Puntos a favor
Easy to use and learn, and easy to install.
Desventajas
The pad that I connect to and use the logbook, disconnects and will not always reconnect. That makes it a pain in my backside since I use Agricultural Exemption almost daily during harvest, and into the fall.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Motive
Revisado el 26/5/2023
I really wish that the customer service was better and that instead of sending sales to solicit us...
I really wish that the customer service was better and that instead of sending sales to solicit us for more equipment, they would make sure the equipment that they have already given is in decent working order. Sending back equipment once it is damaged is also an issue as it is not the easiest process either.
Puntos a favor
We utilize the tracking all day, and the ease of getting reporting and logs.
Desventajas
Some of the features are clunky and not streamlined. The customer service is not the greatest, better than some but it takes a long time to receive new equipment if in the event we need it and the support is not great.
Respuesta de Motive
Hi Nicole,
We apologize if you didn't have a great experience using Motive! Can you please share what issue you are facing with the product specifically and share your contact details so we can address your concerns?
Alternatively, you can contact us by email at support@gomotive.com or by phone at (855) 434-3564. We are open 24/7, we would love to help you out. Thank you.
- Sector: Automoción
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Greg
Revisado el 11/7/2023
Good
Good
Puntos a favor
I like the notifications ,because I am moving a lot and they let me know when they are over driving
Desventajas
In the beginning it was difficult, but customer service was very helpful
Respuesta de Motive
Wow, thank you for the great review! We're glad to hear that you're happy with our service. Please feel free to spread the word and If you have any questions or need assistance, our support team is always here for you via email at support@gomotive.com or by phone at (855) 434-3564. Our 24/7 support line is ready to assist you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Motive and the value it brings
Revisado el 20/6/2024
Puntos a favor
How it accurately tracks your progress, hours of service, safety violations,and the truck routes to shippers and receivers.
Desventajas
Its a great product. There's nothing to not love about Motive
Respuesta de Motive
Thank you for your glowing review! We're thrilled to hear that you value Motive's accuracy in tracking progress, hours of service, safety violations, and truck routes to shippers and receivers. It's wonderful to know that you find our product meets your needs so well. If you have any further questions or need assistance, please don't hesitate to contact us at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564. We're always here to help!
- Sector: Contabilidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Good company and great features.
Revisado el 23/9/2024
Good company and great features. Would recommend to other small fleets
Good company and great features. Would recommend to other small fleets
Puntos a favor
Ease of use and setup. Quick and easy setup.
Desventajas
At ocassions the customer service is slow to respond.
Respuesta de Motive
Thank you so much for your kind words!
We're glad to hear about your great experience with Motive. Your satisfaction is our top priority, and it's incredibly rewarding to know that our efforts are making a positive impact.
Your feedback is extremely important to us as it helps us improve the customer experience.
If you have further feedback or need assistance in the future, please don't hesitate to contact us at support@gomotive.com or call our Support Hotline at (855) 434-3564.
We look forward to serving you again soon!
- Sector: Construcción
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great Features
Revisado el 30/8/2024
very helpful, has a lot of information and details I need to check on the drivers
very helpful, has a lot of information and details I need to check on the drivers
Puntos a favor
real time updates, truck information, driver information.
Desventajas
I think I like everything , it has all I need
Respuesta de Motive
Thank you for the wonderful review, Veronica! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
If you are new to operating and transportation - Motive will be your best friend!
Revisado el 3/5/2024
I'm a huge fan of Motive and would recommend to anyone in trucking or transportation.
I'm a huge fan of Motive and would recommend to anyone in trucking or transportation.
Puntos a favor
I am a huge fan of Motive (formerly Keeptruckin) the customer service is A+++!
They are so quick to respond and help guide you or even your drivers to get set up. The app is very user friendly and keeps you on track and organized.
Desventajas
It can be a little expensive, if you are starting your own Transporation company but this is well worth the money, as you will be glad this app does so much to keep you organized, especially when it is time to run IFTA reports.
Respuesta de Motive
Thank you for the fantastic review! We're so happy to hear that you're enjoying our service. If you have any questions, our support team is here for you via email at support@gomotive.com or by phone at (855) 434-3564, 24/7. Thanks again! 🎉
- Sector: Productos farmacéuticos
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de un año
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great software for dash cams
Revisado el 31/10/2024
Puntos a favor
That you can see live time driving where the drivers are and with their current video camera placement.
Desventajas
The softwarevwas slow to update sometimes.
Respuesta de Motive
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
