Motive
Calificación general
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Tiempo usado
1485 opiniones
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
He tenido muy buena experiancia, cuando me ayuda aresolver problemas.
Revisado el 28/2/2022
Puntos a favor
LO que mas me gusto es que muy facil de conectar el producto al camion, la faculidad de explicar a los operadores como funciona. y
Desventajas
Que se activa imnediatamente el manejo.
Respuesta de Motive
Hi Claudia, Thank you for your feedback. We are glad to hear that you enjoyed using KeepTruckin services. If you have any queries or concerns please send us an email at support@keeptruckin.com or reach us out on our 24/7 Support Helpline (855) 434-3564 and we will be more than happy to assist.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Reseña
Revisado el 5/10/2022
En general es buen producto
Puntos a favor
Me gusta el funcionamiento del equipo y sus cámaras son muy buenas
Desventajas
Qué no se puede editar facilmente eso es lo unico
Respuesta de Motive
Thank you for your valuable feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services.
In regards to log editing, please email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Keeptruking
Revisado el 5/5/2022
Muy buena
Puntos a favor
Es muy práctico y lo puedo traer siempre en mi teléfono si algo se me olvida puedo acceder desde mi tel.
Desventajas
Pues de momento no tengo comentarios de esa pregunta
Respuesta de Motive
Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.
- Sector: Automoción
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Servicio
Revisado el 2/12/2021
Puntos a favor
Buen servicio y solución de los problemas
Desventajas
Todo bien muy buena atención a cliente .
Respuesta de Motive
Hi Miguel, thank you so much for the positive review. We really appreciate it.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Keep trucking
Revisado el 17/9/2021
Muy bueno por el momento!
Puntos a favor
Simple, good service, excellent product!
Desventajas
Es un poco complicado al principio! Pero el servicio al cliente lo compensa!
Respuesta de Motive
Thank you for the 5-star review Ruben. We're glad that you like our services. Safe rides!
- Sector: Automoción
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Excelente
Revisado el 20/7/2021
Buena
Puntos a favor
Su versatilidad en el software
Tiene sporte tecnico en Español
Desventajas
Los fines de Semana no hay soporte technicolor en español
Respuesta de Motive
Thank you, Lionzo. We're glad that you like using our service. We value your input and feedback very much. Keep on Truckin!
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
hasta el momento estamos empezando bien
Revisado el 17/3/2022
Puntos a favor
la instalacion es facil y la persona que me ayudo a hacer la instalacion fue muy amable y coordial
Desventajas
todo bien fue facil de instalar y lo bueno que tiene las instrucciones en español
Respuesta de Motive
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@keeptruckin.com or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Prueba eld
Revisado el 7/7/2021
Puntos a favor
Es fácil de utilizar y entender me estoy acostumbrando
Desventajas
En ocasiones es difícil que me contesten y ayuden en español
Respuesta de Motive
Hi Fredy, thank you for your feedback. Glad to know that you enjoyed using our services. Keep on Truckin! Please note or Spanish team is available for your assistance Monday to Friday from 6AM-3PM PST.
- Sector: Automoción
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
The best software I never use
Revisado el 24/5/2022
It has allowed me to refocus my route tracking and better assist my driving partners in case of traffic jams and give them better directions to quickly complete errands and trips.
Puntos a favor
The application is great for route tracking and especially when it comes to doing a route review it is great. I like more its ease of deployment and it doesn't need a high internet speed to work.
Desventajas
The only drawback is that the application has a latency in some areas less covered by the internet network but I think it's not really the fault of the application but the internet
Respuesta de Motive Traducir a Español
Hi, Thank you for the wonderful review! Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 11-50 empleados
- Software usado Semanalmente durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Produsct that I have refered to others
Revisado el 19/1/2023
Easy to use for the drivers as well as a straight forward dash board for office
Puntos a favor
Easy to use for the drivers as well as a straight forward dash board for office
Desventajas
some of the days sit take a bit long for the Bluetooth to connect to the phones, would like to see a tablet and mounting bracket offer.
Respuesta de Motive Traducir a Español
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Probabilidad de recomendación 0.0 /10
Personnel b lieing about discounts
Revisado el 3/2/2023
Personnel told me to sign a contract to get discounts and I was charged more money for signing the contract to me that’s not a discount
Puntos a favor
Only thing good about this product is that it’s easy to install
Desventajas
The load board it’s no good no loads available Ever
Respuesta de Motive Traducir a Español
We're sorry to hear that you didn't have a great experience using Motive! Please provide us with your contact details so we can reach out to you to address your concerns and improve your experience. Moreover, for further queries please feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 5.0 /10
Owner
Revisado el 3/1/2023
Good
Puntos a favor
Easy to use.Help is always there.Techincal support is great.
Desventajas
Editing Logs.Easy to use. Great system.
Alternativas consideradas
Norton AntiVirusRazones para elegir Motive
Company use different eld.Not liking 1eld at all.Razones para cambiar a Motive
Most popular.Respuesta de Motive Traducir a Español
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Good product for the money
Revisado el 31/1/2023
Puntos a favor
Pretty much easy to use. Like all of the reports that are available.
Desventajas
Would like a little more ease in being able to edit logs.
Respuesta de Motive Traducir a Español
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 2.0 /10
Not as advertised
Revisado el 18/7/2021
Customer service seems outsourced, they don’t listen to what you’re saying just give out scripted answers. I received two DOT citations for log violations due to the device not staying synced to my iPad. Waited weeks for a replacement unit after demanding one from customer no service. I hope my company drops these and looks elsewhere.
Puntos a favor
It’s on my iPad that’s it. User friendly.
Desventajas
Doesn’t stay connected to iPad, gps is not concise.
Respuesta de Motive Traducir a Español
Hi Dave, we are sorry that you experienced connectivity issues. Please email us at support@keeptruckin.com so we can help you resolve the issue.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Motive is great
Revisado el 14/3/2023
Love it so far.
Puntos a favor
Ease of use. The set up did not take very long for my drivers.
Desventajas
Takes a bit of a challenge to get to the right dept in time.
Respuesta de Motive Traducir a Español
Wow, thank you so much for your kind words! ���� We're thrilled that you're enjoying our service. If you have any friends who might also benefit from what we offer, please feel free to share the love! And if you need anything else, don't hesitate to reach out to us at support@gomotive.com or give us a call at (855) 434-3564. Our 24/7 Support Line is always here to help. Thanks again! ����
- Sector: Logística y cadena de suministro
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Motive helps me keep track
Revisado el 28/2/2023
Tracking of fleet
Puntos a favor
GPS Ability to view fleet Fuel tracking
Desventajas
It is not easy for some drivers to connect with their phones
Respuesta de Motive Traducir a Español
Thank you for the fantastic review! We're so happy to hear that you're enjoying our service. If you have any questions, our support team is here for you via email at support@gomotive.com or by phone at (855) 434-3564, 24/7. Thanks again! ����
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Motive
Revisado el 31/1/2023
Puntos a favor
I most definitely love the e-logs more than everything but every feature is great.
Desventajas
There isn’t any cons to motive other than it puts me on drive within 5 m.p.h.
Respuesta de Motive Traducir a Español
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A very useful tool for trucking industry
Revisado el 26/1/2023
In my former job they used two different programs for ELD. I always prefered Motive (keeptruckin in that moment) as its easier to use and understand the information
Puntos a favor
Easy to use, I can check everything I need to know about the status of my driver.
Desventajas
sometimes I need to refresh the website constantly to check what is the new location of my driver.
Respuesta de Motive Traducir a Español
Thank you for the wonderful review! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@gomotive.com or call our 24/7 Support Line at (855) 434-3564, we will be more than happy to assist you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Small Charter Motorcoach Operator Review
Revisado el 12/4/2021
I like the software, I WOULD recommend it to an operator. I do know that some operators still use cheaper systems, or something too big for a small operator to use. This is one of KT's best features, size doesn't seem to matter, and it's not too expensive for a small operator., who has to operate with the same requirements or regulations as the larger operator.
Puntos a favor
Ease of use. Had no trouble installing and using the logbook feature. State and Federal DOT inspectors have no issues (yet) dealing with this logbook. It saves fuel receipts (important). I can, after some learning, draw the reports I need. KT called me about a connection issue I was unaware of, which was easily repaired. KT keeps up with any FMCSA logbook requirement changes.
Desventajas
Drawing reports can be complicated and clunky. In particular selecting date values is irritating. Search (anything) is missing. Reports difficult to combine for a full-service report (such as an IFTA audit). The dashcam feature is annoying, it doesn't always work, and right now is out of service.
Respuesta de Motive Traducir a Español
Thank you, Carl. We're glad that you like using our services. We truly appreciate your feedback.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Easy to use
Revisado el 4/4/2021
KeepTruckin has been a good product. I tried Rand McNally’s & it could not keep up with 2 drivers. Sent it back they sent me a new cord & it still could not keep up with team logs.
Puntos a favor
You do not have to be a computer genius to use KeepTruckin it is quite simple & doesn’t break down.
Desventajas
They seem to keep raising the price for what I can offering me other things which I am not interested in for more money.
Respuesta de Motive Traducir a Español
Thank you, Cammy. We're glad that you like using our service. Keep on Truckin!
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Motive Review
Revisado el 27/6/2022
Overall experience is very good and very happy with the products, software and customer service.
Puntos a favor
Accessibility and relative ease of use. User friendly.
Desventajas
The “touchy” tracking nature of the ELD when the truck is moving slowly though will put the driver in driving duty status when in Off Duty or Sleeper status.
Respuesta de Motive Traducir a Español
Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.
- Sector: Petróleo y energía
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
KeepTruckin
Revisado el 3/3/2022
I'm grateful that they are always available - 24 hours a day every day of the year.
Customer Service is typically very kind and happy to assist.
It does a lot of things all in one program instead of needing additional products to accomplish your day.
Puntos a favor
The overall program is great. The reports are great and real-time tracking is amazing
Desventajas
I don't like the fuel program (which is important to me). There should be an easier way to make corrections than one entry at a time - very time consuming and usually makes for a bad day! But after it's completed, I'm grateful I don't have to do it all on graph paper with a pencil anymore!
Respuesta de Motive Traducir a Español
Dear customer,
Thank you for the wonderful review, Sondra! It's great to hear that you appreciate our service. Please help spread the word and for any further queries please feel free to reach us out at support@keeptruckin.com or call our 24/7 Support Line (855) 434-3564, we will be more than happy to assist you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Base System is good - but hot spot limit stinks
Revisado el 26/7/2022
If it were not for this hot spot issue I would give the system 5 stars. The Customer Support agents do speak clear English, but they are not always able to help and follow through is not good. Still waiting for my hot spot issue to be solved and it has been "disabled". No internet access on the road is a huge hassle. There is a big discrepancy between what my device shows I have used as far as data, and the Motive accounting for my data use. Tablet shows a lower data usage than Motive, and Motive caps the use and then shuts off the data usage. The difference in usage is a whole gigabyte and that is a big difference.
Puntos a favor
Easy to use - Dashboard and document access is very handy. Knowing the fault codes are helpful in keeping the truck running better.
Desventajas
I was told that the hot spot would allow me to listen to Pandora and audio books as I had been. However, it is capped and not sufficient and no one from Customer Service has been able to help me and the Agent who was supposed to call me to fix my issue, has never called.
Respuesta de Motive Traducir a Español
We're sorry to hear that you didn't have a great experience using Motive! We'd like to learn more about the issues at hand. Kindly provide us your contact number or email address. Additionally, for further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Motive is the only ELD I would Ever use
Revisado el 2/8/2022
Overall it has been a positive experience in all ways.
Puntos a favor
I have worked with many ELD programs in the past. Many were very expensive. The customer service I receive from Motive goes well above expectations as the others I worked with had very poor customer service. And Motive has saved me over $5,000.00 per year! The cameras have great resolution and I absolutely love the feature of any time I get an alert, it comes with a complete video straight to my email to view this alert. I don't have to take time to order a video and wait for it to come! When I have an issue, I call customer service and they get right on the problem. After they call with a solution, I get two more follow up calls to make sure that I got my solution and I am happy with the outcome of service!
Desventajas
That I cannot get a sepparate report for Personal conveyance auditing.
Respuesta de Motive Traducir a Español
Thank you for your feedback. We are glad to hear that you are satisfied with Motive (formerly KeepTruckin) services. For any further questions or concerns regarding anything, feel free to email us at support@gomotive.com or call us directly at our 24/7 Support Line (855) 434-3564, and we will be more than happy to assist you.
- Sector: Transporte/transporte en camión/ferrocarril
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best, Affordable ELD Software
Revisado el 25/2/2020
Knowledgeable people, great customer service, good looking software.
Puntos a favor
Easy to use, straight forward, accurate and neatly designed
Desventajas
Small things, but nothing to be concern about.
Alternativas consideradas
Teletrac Navman DIRECTORRazones para elegir Motive
Awful customer service and support, barely working, very slow website, poorly designed software.Razones para cambiar a Motive
Best overallRespuesta de Motive Traducir a Español
Hi Alexander, we're glad to know that you like our product and services. Please feel free to reach us at 855-434-3564, if you need assistance.
