Ellucian

3,6 (84)
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Conjunto de herramientas de operaciones para educación superior.

Calificación general

3,6 /5
(84)
Relación calidad-precio
3,2/5
Funcionalidades
3,5/5
Facilidad de uso
3,2/5
Asistencia al cliente
3,5/5

64%
de los usuarios recomienda esta aplicación
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84 opiniones

Sabrina
Sabrina
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante Prueba gratis
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Amazing ERP system for higher education operations!

Revisado el 14/1/2020

I love the system, It has been utilized within my office and also in various departments within our...

I love the system, It has been utilized within my office and also in various departments within our university and it has been extremely useful for various items including institutional research integrations.

Puntos a favor

I love how easy The program allows you to transition within the system. I think they really kept in mind the end users experience when utilizing the ERP system.

Desventajas

There’s not much that I did not like about the system, I love the fact that it integrated so many integral parts of the system that allows you to operate within one system to manage multiple areas.

Usuario verificado
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Decent, but like use improvement.

Revisado el 25/9/2020

I think it could be a great software for higher education/universities. However, there are flaws...

I think it could be a great software for higher education/universities. However, there are flaws and it’s not the most user friendly.

Puntos a favor

Ellucian has a lot of different capabilities and options for multiple departments to use. I like that all offices across campus can see the same information for students once it is updated by another user. It’s a one stop shop for those who work at the university, instead of each department using their own software system.

Desventajas

Very complicated codes to search for pages, it takes a long time to memorize them and the training for ellucian wasn’t the greatest. We struggled to get questions answered in a timely manner or correctly.

Cassaundra
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Literally the Worst

Revisado el 6/2/2019

On top of clunky, unreliable system is a virtually non-existent customer service/support team. You...

On top of clunky, unreliable system is a virtually non-existent customer service/support team. You can post/reference questions to/by other users, but other than that you basically just get the 900 page technical manual and have to figure it out yourself. If you have a home-grown system and are considering making the switch to Ellucian--don't! Just wait a couple years for another company, like Workday, to develop a SIS that makes sense. Ellucian is a dinosaur.

Puntos a favor

When Ellucian's products were first released--decades ago--they were cutting edge. Banner, their SIS (Student Information System) quickly became the industry standard for enterprise databases on college campuses which transformed the way higher education leaders use data to make informed decisions. Their products continue to be effective for large universities that have every module of Banner installed, i.e. have their entire campus from registrar to bursar to admissions running on an Ellucian solution. When used "out-of-the-box" it does its job, not easily or beautifully, but gets it done.

Desventajas

It's as if Ellucian (and their strongest competitor PeopleSoft) got comfortable once they dominated the market and just stopped trying to make the actual user experience better. They put on large, fancy conferences and have great branding, but using their systems is a NIGHTMARE. A different programmer designed every form/screen/section so they all function differently. Where two clicks should do, fourteen are required. The bugs far outweigh the features. Something breaks more often than it doesn't. It's awful, but they have us trapped because no one else can compete with them. Sometimes I think it would all be easier if we just used Excel to track student records! Since our school implemented Ellucian products 5 years ago, to the tune of millions of dollars, we've had to add 2 new positions in our office just to handle the tech components. And don't even get me started on what happens when you attempt to customize their products. Endless headaches.

Usuario verificado
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Consolidates all of my educational needs in one place

Revisado el 12/12/2018

Puntos a favor

Ellucian has made it easy to consolidate all of our educational needs and resources, from billing to grades, in one easy to navigate space. Students are able to find what they need with ease.

Desventajas

It is beginning to look a little dated in comparison to other sites in general, but as a tool for higher ed it is still fully functional and acceptable.

Usuario verificado
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Ellucians

Revisado el 10/9/2019

The ability to update our Customer Relationship Management system with exported data-sets.

The ability to update our Customer Relationship Management system with exported data-sets.

Puntos a favor

Since this uses Oracle and SQL, I like having the ability to write reports for assistance in extracting data from the data tables we use.

Desventajas

The software has many different modules and the last version of software released helped out with a more intuitive interface.

Usuario verificado
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 1.0 /10

Ellucian builds products then takes away support

Revisado el 24/10/2018

Terrible. Would not recommend for free, let alone the price we pay.

Terrible. Would not recommend for free, let alone the price we pay.

Puntos a favor

We use Banner part of Ellucian. It is effective to get large amounts of information into the system. It is effective is being our online filing cabinet.

Desventajas

The program is very difficult to use, to navigate through. It is impossible to use on mobile, literally impossible.

Usuario verificado
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

University Integration

Revisado el 18/12/2018

The integration and partnership of Ellucian and Chrome River has been much needed.

The integration and partnership of Ellucian and Chrome River has been much needed.

Puntos a favor

Ellucian continues to find new ways to assist the universities with the many needs of the ever increasing technology needs.

Desventajas

Not always do you get the best "training" support, but they will always find a solution.

Usuario verificado
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

It does what it's supposed to

Revisado el 29/8/2019

Puntos a favor

Ellucian allows us to build a functional interface for students and faculty alike.

Desventajas

It breaks. A lot. Can't tell you how many times I've been doing something fairly simple and suddenly Ellucian stops working or says a page can't be displayed.

Usuario verificado
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

Not user friendly

Revisado el 23/10/2018

n/a

n/a

Puntos a favor

It keeps all of our student databases, it integrates with our LMS so grades can be transferred without having to be manually typed.

Desventajas

The clunky look. It seriously needs to be updated to a modern, easier to use interface.

Usuario verificado
Calificación general
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Reliable and secure

Revisado el 7/5/2018

Puntos a favor

I like that it is reliable and secure yet it allows me to save my password to log on. Some sites are so secure they do not allow it and it makes it frustrating to sign in and out multiple times.

Desventajas

There are times when the system is down due to maintenance. That is only because my university will perform updates at times.

Gil
Gil
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Not a registrar’s best friend

Revisado el 5/12/2018

Ten years ago I moved from a non-Banner school to a Banner school. The transition to Ellucian’s...

Ten years ago I moved from a non-Banner school to a Banner school. The transition to Ellucian’s Banner was a disappointment after using my previous institution’s software.

Puntos a favor

Ellucian’s Banner Student has the basic student records functions included. It will force higher ed administrators to change their business processes to fit the software.

Desventajas

I did not like the tool set (queries, printing, data loads) that come with the product.

Usuario verificado
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente

Banner is a fantastic data management tool.

Revisado el 22/3/2018

Puntos a favor

It's a rock-solid application that you can count on. That in and of itself is a huge deal. It works, has minimal bugs, and is the backbone of how we manage our data.
When other applications are having a problem or we have a data integrity question, we often say "What is it in Banner?" because we know it will be correct there.

Desventajas

It can be a little scary at first to new users, which I can speak to from experience. But the new interface is definitely helping with that.
I would also love to see Ellucian develop a proper higher-education CRM tool. We had to go with another vendor because we needed something more comprehensive than what Banner could offer (Application Reviewing, Events Management, etc).
I think Ellucian is missing out on a huge financial opportunity and could take a massive chunk out of the Higher Ed CRM market if they were to develop one.

Usuario verificado
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Access your university from your pc

Revisado el 3/4/2019

I have used this system when I was a professor assistant and student

I have used this system when I was a professor assistant and student

Puntos a favor

This product provides a learning management system which makes the jobs easier for students and the professors. Students can easly check their duties and see their activities on this system and professors can easily manage their classes easily.

Desventajas

If there are a lot of students dont buy this software, during the peak times it makes lots of bottleneck and managing the problem is not that easy always some problem appears if some administrative user did something wrong. The money you pay and the service you have dont compensate each other

Usuario verificado
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 1.0 /10

Use this for University student records, receiving payments, accounts Payables, P/R and...

Revisado el 13/2/2018

With angst and time we get what we need from it.

With angst and time we get what we need from it.

Puntos a favor

Contains a lot of integrated and complex data. From Human Resources, Student Records and Services, Payroll, Accounts Payable, Accounts Receivable all in one softward

Desventajas

so NOT intuitive or user friendly. We have to have a whole IT department just overseeing the functionality of this software. Users are frustrated in each area - Payroll, Accounts Payables, Student Services... no one seems to feel the software was created for their unique purposes. We keep trying to find the department that loves it...

Usuario verificado
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 5.0 /10

Great suite, odd language

Revisado el 1/11/2022

Puntos a favor

Great suite for information storage and processing.

Desventajas

Odd language for how to navigate. Too difficult for novice users.

Usuario verificado
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 2.0 /10

Started out as a great idea, but functionality is horrible.

Revisado el 1/8/2018

Puntos a favor

Visually appealing and the user interface is easy to use and navigate through tabs. A nice face lift from the older interface.

Desventajas

The program is so slow. When you're trying to do multiple processes a day, the waiting adds up. Sometimes I will wait a whole minute to wait for a process to execute, very frustrating.

Kathy
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

I work with one module for the software and they have a great network for help.

Revisado el 22/8/2017

The Ellucian software is very helpful in keeping our school on track and making it easier for the...

The Ellucian software is very helpful in keeping our school on track and making it easier for the student to navigate Admissions to registration to financial aid to graduation.

Puntos a favor

Very functional and customizable to your school. We get the opportunity to let the company know what we want in the software and they usually update to meet the various schools needs. Very aware of all federal guidelines and requirements.

Desventajas

Training for use of the module or processes would be nice when something new is implemented. Several screens and options are usually available with short descriptions.

Rebecca
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Software

Revisado el 27/11/2018

Overall experience has been great, just a few things that can get confusing or hard to do, but...

Overall experience has been great, just a few things that can get confusing or hard to do, but other than that, it is very useful for what we use it for. We keep a lot of information and this software allows us to do that.

Puntos a favor

This software allows us a great way to keep track of giving history, event information, solicitations and personal information. Also allows us to pull simple and in depth reports.

Desventajas

Can be a little cumbersome sometimes when you want to dive deeper. Pulling in depth reports can be confusing with continued training.

Jeneshia
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Colleague by Ellucian (Student)

Revisado el 24/9/2018

Puntos a favor

As a Colleague Support and User, the number one thing I loke about this particular software was the ease of use. It flowed easy for both users and students.

Desventajas

As an Admin using this software, I found that the update process was very complex and time-consuming.

Sarah
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Ellucian

Revisado el 5/4/2019

Puntos a favor

I like that you can see a lot of different types of information and don't necessarily need additional software to get the job done.

Desventajas

It can be difficult to navigate through the different windows until you are really well versed.

Kenneth
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

The Colleague Self-Service offerings are causing excitement with our students.

Revisado el 8/8/2017

It is our school ERP.

It is our school ERP.

Puntos a favor

The Colleague Self-Service Faculty view offers rosters, midterm and final grade entry. Our faculty are so impressed with this new functionality they would fight to keep from losing it.

Desventajas

Ellucian is difficult to get to respond to issues. I have been working with the Ellucian Cloud testing and it has taken months to accomplish what should have taken days.

Jenny
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Use HR module on daily basis

Revisado el 18/5/2017

Puntos a favor

the support for Ellucian is awesome. It took a while to learn how to use Colleague but once I learned my area, it was very useful.

Desventajas

it's not intuitive. I wish there was a training that new employees could go to in their area to learn about the Colleague product to help understand how the change I make affects others.

Rik
Calificación general
  • Sector: Educación superior
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Ellucian Colleague

Revisado el 19/11/2018

All Student Information and tracking, payments, HR, etc.

All Student Information and tracking, payments, HR, etc.

Puntos a favor

It did pull several systems together under one umbrella

Desventajas

Every time I turn around, they want more resources over and above the original specs

Mayra
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Program, has everything I need to get my job done.

Revisado el 19/7/2017

Ability to store a lot of information

Ability to store a lot of information

Puntos a favor

I like the search capability and ease to look up any entity. I also like the ability to have all the information on an entity in one place.

Desventajas

Sometimes there is a lot of duplicate information, I wish there was a way to minimize that or to catch it before some information gets entered twice.

Mandy
Calificación general
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Great for recruiting nor for admissions

Revisado el 9/4/2018

Puntos a favor

This is a great tool for recruiting. It can send out emails and invites to different events. It can keep track and store records, it has great potential.

Desventajas

We were promised that this tool would streamline the admissions process and make it so that our school would only need to have one application. This was a promise that this program could not and has not been able to keep.