Trainual

Software sencillo de incorporación y formación para empresas en crecimiento.

Calificación general

4,8 /5
(426)
Relación calidad-precio
4,6/5
Funcionalidades
4,6/5
Facilidad de uso
4,7/5
Asistencia al cliente
4,8/5

98%
de los usuarios recomienda esta aplicación
Ordenar por

426 opiniones

Tony
Calificación general
  • Sector: Ocio, viajes y turismo
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

For a growing company absolutely amazing!

Revisado el 20/5/2019

Time saver and is allowing us to grow our company and our profits faster.

Time saver and is allowing us to grow our company and our profits faster.

Puntos a favor

Our company is growing at 40-60% a year and we are so busy it is almost impossible to get someone trained to take off the workload and we have added 7 employees in the last 9 months. It has been essential to have to do the training once and then send everyone through it saving my manager a ton of time. It has been easy for us to setup tasks for the new hires to do as well as to have comprehensive tests that really get the new hires engaged.

Desventajas

It could be easier to install videos and photos.

Respuesta de Trainual

Thanks for the review, Tony! We're working on an in-app video recorder, which should make adding videos a breeze -- Stay tuned!

Usuario verificado
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Just what our company needed!

Revisado el 20/5/2019

Overall, Trainual is something that every company needs, big or small. It's important to have a...

Overall, Trainual is something that every company needs, big or small. It's important to have a process where you can train your employees and then test them to see if they understood what they just learned. Trainual helps you do that with ease and helps your whole team get up to speed at the same time.

Puntos a favor

Trainual allows you to easily create a way for your employees to learn of a new subject and then they can take a test to get tested on their knowledge of the subject after going through the training materials. For our large company, it allowed us to get our employees certified, so that we felt confident that they knew the new information on the new product we were rolling out.

Desventajas

There are no cons that I have been able to find.

Respuesta de Trainual

Thanks for the review -- Happy we were able to help get your team up to speed!

Kayla
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Feedback on program

Revisado el 16/5/2022

When others are assigned and completing a course it works fine. Then when I go to create a course,...

When others are assigned and completing a course it works fine. Then when I go to create a course, I have issues with the formatting because of it changing as I am creating.

Puntos a favor

The thing that I like most about the program is that you can have multiple people participate in the same curse at the same time.

Desventajas

The thing that I like the least is the formatting of this program. I have issues with the font and size changing while I am creating a course. That makes it very difficult to create a course and adds time to the process.

Respuesta de Trainual

Hi Kayla! Thank you so much for taking the time to review Trainual :) Really happy to hear that it's been useful for you to get your team trained all at once.

And we appreciate your feedback on the content creation side of things, and we're sorry to hear that it hasn't been easy. That is not the experience we intend to create for our customers. We passed this feedback on to our Product Team so we can see where we can improve. And if you ever have any other specific feedback, feel free to post it here and we'd love to hear it as we're always looking to improve: https://portal.productboard.com/trainual/2-trainual-feature-requests/tabs/4-under-consideration

Thanks so much again for everything, Kayla! We appreciate you being a part of the Trainual community and look forward to continuing to work with you.

Tammie
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Efficient Onboarding Solution

Revisado el 7/6/2023

Our experience with utilizing Trainual for our onboarding has been positive overall. It has proven...

Our experience with utilizing Trainual for our onboarding has been positive overall. It has proven to be an efficient solution for streamlining our onboarding processes. The software's current capabilities have met our needs and facilitated a smoother transition for new hires.However, we acknowledge that there is untapped potential in the software that we have yet to explore fully. We recognize the importance of investing time to enter additional information and familiarize ourselves with the software's additional features. Once we allocate the necessary time for these tasks, we believe the software will enhance our onboarding processes even further.Overall, we highly recommend Trainual for its effectiveness, and we are eager to continue unlocking its full potential.

Puntos a favor

One of the aspects we appreciate the most is the ability to provide consistent information to our new hires in a highly efficient manner. It allows them to progress through the onboarding process at their own pace. The inclusion of quizzes within the program has significantly enhanced the learning experience. It not only reinforces their understanding but also provides a way to assess their knowledge retention. We are looking forward to the access they will have to our standard operating procedures, once we have them added to the program. This will serve as a valuable resource, enabling them to refer back to important guidelines and processes as needed.

Desventajas

We would appreciate the capability for increases e-signatures without incurring additional expenses. It would be beneficial to have a solution that allows us to handle a higher volume of signatures without any added costs. Alternatively, if there was a more effective way to sign off on all policies within the program that would eliminate the need for additional e-signatures. This would simplify and streamline the process and would further enhance our onboarding experience.

Respuesta de Trainual

Wow, Tammie! This feedback is great. It's awesome to hear how Trainual is improving your onboarding processes and enhancing the learning experience. We look forward to hearing more as your experience unfolds. Would love to have you in our Trainual Insiders community. You can find us on Slack or Facebook. Thanks so much for taking the time to share this review.

P.S. Passed along your e-sign feedback to the product team!

Barbara
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Keeping your instructions up to date is a breeze!

Revisado el 27/2/2023

This is a great way to remind yourself of how to complete a infrequent task or a task that is...

This is a great way to remind yourself of how to complete a infrequent task or a task that is usually a assigned to someone else. If you are unsure of how to execute a procedure, Trainual has you covered. As long as the author has written good instructions, following them to complete a task should be as easy as going 'step by step. If you find a flaw while going along, that can be corrected without any issues (such as starting from scratch)Keeping your instructions up to date in Trainual is a breeze!And

Puntos a favor

Trainual works very well as a living, breathing document. You can update/change/add to/delete your documents as needed. We are a growing company so our procedures are growing with us. Trainual allows us to update our task instructions as they change. No excuses on not knowing what to do in any situation.

Desventajas

Hard to find a Con - maybe the only thing is that there are many options on how you format your post. Everyone has a unique way to spell out their instruction tasks, so uniformity is a not kept within the company.

Stephanie J.
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Amazing Service

Revisado el 9/8/2021

It's been effective in keeping all info gathered in one location and making it easily accessible &...

It's been effective in keeping all info gathered in one location and making it easily accessible & easy to train new people.

Puntos a favor

I love how easy it is to use and stay organized and help others get trained.

Desventajas

I wish there was a search bar that when a keyword was input, it would show exactly where in the modules that keyword shows up in a list. That would be super helpful in updating old information once it's not relevant rather than having to go through all modules to see where information may be outdated.

Alternativas consideradas

Basecamp

Razones para cambiar a Trainual

We also use Basecamp, but are hoping to ease out of it eventually.
Deniece
Calificación general
  • Sector: Bienes de consumo
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Loving it!

Revisado el 13/3/2023

Once I got it set-up/implemented, it's easier than ever to create SOPs for our various teams. The...

Once I got it set-up/implemented, it's easier than ever to create SOPs for our various teams. The new Chrome extensions have just made it all 10 times better!

Puntos a favor

The support is top-notch! The system is very intuitive for the end-user. Admins and users both love it.

Desventajas

Set-up can be a beast, but they do offer one-on-one support, migration services and a multitude of user guides, videos and training.

Alternativas consideradas

Process Street

Razones para cambiar a Trainual

The price was better, the customer support was unmatched and loved the integrations and ability to set permissions on folders and subfolders.

Respuesta de Trainual

Hey Deneice! ���� We're so glad to hear you love Trainual. We'll share this awesome news with our Support team. Thank you for sharing your review. ����

Maggie
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Decision we have made this year!

Revisado el 20/5/2019

Using Trainual we are able to organize the content with have and share it consistently with our...

Using Trainual we are able to organize the content with have and share it consistently with our associates
at all properties.

Puntos a favor

Trainual is simple, user-friendly and fits our business needs perfectly. We are in the process of switching over from training our teams inconsistently to organizing and standardizing our processes with Trainual and we couldn't be more pleased with the product and service.

Desventajas

We need more "getting started" support - starting with a blank platform is a bit overwhelming.

Alternativas consideradas

ADP TotalSource y Crosschq

Razones para cambiar a Trainual

Ease of use; quick, personalized customer service; beautiful platform design; app designed specifically for training associates

Respuesta de Trainual

Thanks for the review, Maggie! Our L&D Lead will be happy to help you with onboarding. Just email support@trainual.com with any questions.?

Michael
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Does what it needs to.

Revisado el 29/9/2019

Overall it is great and has greatly cut down the time to onboard a new employee.

Overall it is great and has greatly cut down the time to onboard a new employee.

Puntos a favor

I like the simplicity of trainual, especially the dashboard and the email reminders that content has been updated. Building lessons is fairly easy as is creating tasks. Getting my entire company to move over the platform was fairly easy, as was setting up the invites and setting individual user levels. Once training lessons are created, they are easy to update and keep current. I like how you can both link and embed video and really, create any type of layout you want. That is nice and I like having the ability to have certain layouts for certain kind of content. Embedding Loom videos has been a super easy process.

Desventajas

The only con to Trainual is when it comes to editing the overall structure of training. It can be a bit confusing adding new content from the subject area (but once in the lesson it is super easy). I just think the initial contents could be easier to navigate.

Respuesta de Trainual

Glad we helped you cut down onboarding time, Michael! Thanks for your feedback around our subject editor too -- we're working on a big project to make this a lot easier.

Tyler
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

Very good

Revisado el 9/8/2023

Puntos a favor

I like being able to read all training in one location.

Desventajas

The user experience. It's frustrating trying to search for trainuals, could greatly improve the search function.

Samantha
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Cutting edge can be a scary place

Revisado el 11/5/2023

Overall it's going to fill our need for business process documentation well. It has the features...

Overall it's going to fill our need for business process documentation well. It has the features and support we need at the right price. I only with it weren't called "Trainual" because it's really not a training platform.

Puntos a favor

I love the responsiveness of the support team and the structures they have in place for deploying the platform. It's a clean, well-though-out platform with a good balance of structure and flexibility to meet most organizations' needs.

Desventajas

There are a lot of features still in development, and a lot of pieces changing. Dark mode was released, but doesn't work yet with the brand styles. There is a "Team" tag separate from the "role" and "title" fields, but it doesn't have any functionality yet. Sometimes the colors are off, or the whole page shows as code instead. It's nothing a refresh can't fix, but there's definitely a feeling of making sacrifices for the sake of being part of a vision.

Alternativas consideradas

Process Street

Respuesta de Trainual

Thanks for sharing, Samantha B! Our team will be pumped to hear your kind words. We know dark mode hasn't hit the mark in the past. We recently sunset this feature and instead recommend using Dark Reader from the Chrome web store (free). We're working hard on a new Groups experience that will make better use of Teams in the future. We're glad to know that, overall, you enjoy and support the use of Trainual in your biz. Keep bringing your feedback!

Kelly
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Intuitive Platform for Process Creation

Revisado el 16/5/2023

Puntos a favor

My favorite thing about Trainual is how easy they make the content creation process. The platform is super intuitive, so even without much background information/training on the platform, a new user can log in and generate a process or policy with ease (and make them look good too!) They are incorporating more AI integration as well so I expect the process could get even easier.If you do need help, the Trainual help & training center is really thorough and covers the platform itself, how to make awesome processes/policies and anything else you might need. The team is responsive by chat as well anytime I ever had a question or wanted to request a feature.

Desventajas

Just a couple features that I think could be helpful: A clear way to prioritize assigned content on the general user's "Desk"/homepage, as well as different options for the "look" of the homepage in general. If a user is assigned a lot of content, each subject assigned takes up a lot of space on the screen.

Respuesta de Trainual

Thanks for sharing your awesome feedback, Kelly! It's great to hear how easy the content creation process has been for you and how intuitive the platform is for new users. The addition of AI integration is just getting started - many more exciting updates coming in this space!

Regarding your suggestions, a clear way to prioritize assigned content on the user's "Desk" and different options for the homepage's appearance are definitely on our radar. More to come soon!

Thanks for this thoughtful review. Always here to support you!

Jennifer
Calificación general
  • Sector: Veterinaria
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Trainual is a game changer!

Revisado el 9/5/2022

Trainual is a game changer in veterinary hospitals! Communicating and standardizing processes has...

Trainual is a game changer in veterinary hospitals! Communicating and standardizing processes has always plagued veterinary managers and this program allows everything to be documented and instructed in one place.

Puntos a favor

This software is well organized for learners, users and managers. Team members love that it can be used on their mobile phone for learning and to reference material when needed. I love the search function! I also appreciate that Trainual has stayed responsive to rolling out new improvements.

Desventajas

I wish there were more interactive activities available for the users. We use it heavily as a learning system, as well as a place to document SOP's, and we miss some of the interactive features that we had in other programs like Nearpod. The loss of this is still worth it to have the streamlined design and reporting features that Trainual offers.

Respuesta de Trainual

Hi Jennifer! Thank you so much for leaving this awesome review for us :) We're super stoked to hear that Trainual has been a gamechanger for your business!

And thank you for your feedback on the interactive features within Trainual. I'll pass that on to our Product Team, but if you have any specific ideas on interactive features that would be awesome, feel free to share them here as we're always looking to improve: https://portal.productboard.com/trainual/2-trainual-feature-requests/tabs/4-under-consideration

We appreciate you for being a part of our community and we're excited to continue to work with you!

Wanda
Calificación general
  • Sector: Servicios para el consumidor
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Loving Trainual

Revisado el 17/3/2023

Game changer for our team!

Game changer for our team!

Puntos a favor

Trainual has impacted us greatly in the time we spend with our new hires. In the past, we would physically be in the same room for 8 hours with the person before they could get to work! Sometimes 2 people which meant 16 hours of 2 people time to get 1 person, possibly to understand! Well, those days are gone. 45 minutes in person! Everything else is completed via Trainual. Retention from the new hires has also significantly increased!

Desventajas

It took longer than anticipated for implementation. We had all the documentation in another system so the information was available. There was a definite learning curve in getting the system set up for our company. But we stayed the course, and we would do it all over again!

Respuesta de Trainual

Hey Wanda! Thank you for this AMAZING feedback. These thoughtful insights help us understand what we're doing well and how we can better support new customers. Appreciate your time here!

Cindy
Calificación general
  • Sector: Recursos Humanos
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Trainual Review

Revisado el 22/5/2023

Trainual has helped our team with being able to find answers to processes quickly. Everything is at...

Trainual has helped our team with being able to find answers to processes quickly. Everything is at your fingertips and just a search away!

Puntos a favor

I have to say I love Trainual. It is easy to use, was easy to learn being a new user. The help feature, How-to's, and pro tips is a great resource for knowledge. The Trainual support team is very responsive and helpful.

Desventajas

The card view! Card view vs outline view - Feel that all users should have the option for the outline view to help organize trainings and search for trainings easily.

Respuesta de Trainual

Hey Cindy! Thank you so much for the kind words! We're really glad that you love Trainual. Our support team is always here to help (and love you right back), so don't hesitate to reach out if you need anything. Keep up the great work and stay tuned for major updates coming to Search! 🚀

Raegan
Calificación general
  • Sector: Defensa y espacio
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Trainual Review

Revisado el 31/8/2020

Very good! Aside from the quiz features.

Very good! Aside from the quiz features.

Puntos a favor

Some things that I love about Trainual are the features where I can add media like videos and gifs.

Desventajas

There are a lot of ideas I have that would make Trainual more effective. For example, being able to play the videos right in Trainual without having to click a link and open a new tab. COLOR CUSTOMIZATION! I hate the light gray color for all of the buttons (save, next, etc) I wish it was literally any other color. But if it was customizable that would be even better. Also when creating a test there NEEDS to be an option to select how many questions/possible answers for a given test. Clicking “new question” every time and then clicking “new answer” 4 times for each question is just way too time consuming and outright annoying. There could also be different types of quiz questions! What about definition matching or something else more interactive than multiple choice. And I wish you could turn off the feature where it shows the User what they got wrong. And the “essay” exams are NOT FUNCTIONAL because there is no way for the Administrator to review and approve the submissions. It just says 100% no matter what they write. For the Quiz portion of Trainual I rate it a 2/5. There is so much more development that needs to be happening here. Otherwise it’s a good platform.

Respuesta de Trainual

Hi Raegan! Thank you for leaving such a thoughtful review of your Trainual experience. A few of your suggestions have recently been updated in our platform, including a new "Dark Mode" feature, and PDF Imbeds which allows you to play videos (and much more!) right on the platform. We truly appreciate your suggestions and are always here if you have additional feedback!

George
Calificación general
  • Sector: Automoción
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Highly Recommend

Revisado el 13/5/2022

Thus far it has been a welcomed addition to our training program. Wil Pagod has been there every...

Thus far it has been a welcomed addition to our training program. Wil Pagod has been there every step of the way to help me navigate when I've had questions.

Puntos a favor

As a training coordinator it gives me flexibility. It does not replace face to face training. But is an addition to the training program. It allows members to complete training on their time and gives us the ability to easily update said training.

Desventajas

The initial roll out was a little confusing for members who aren't computer literate. But it didn't take much training to get them up to speed.

Respuesta de Trainual

Hi George - Wow! Thank you so much for this amazing review of Trainual :) We're beyond pumped to hear that the platform has been a huge help in the way you train employees. And we're really glad to hear we had everything you need to be successful. That made our day hearing that!

Appreciate you a ton for being a part of our community, and we're excited to continue to work with you!

Kathryn
Calificación general
  • Sector: Comercio minorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Positive Experience

Revisado el 24/8/2020

Overall my experience with Trainual has been positive and made policy and procedure writing a...

Overall my experience with Trainual has been positive and made policy and procedure writing a little easier and even fun!

Puntos a favor

Trainual has been great for getting us organized and having all our policies in one location. Assigning subjects and ease of use for employees has been really helpful.

Desventajas

I would like a signature page option for the agreements and handbook acknowledgement receipts.

Respuesta de Trainual

Hi Kathryn! Thank you for the thoughtful review of your Trainual experience. We definitely understand your need for a signature option, and we'll be sure to let our Product Team know. We appreciate your continued support! Let us know if you have additional feedback or questions for us!

Dior
Calificación general
  • Sector: Comercio mayorista
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Exactly what we were looking for!

Revisado el 27/6/2022

It's been great! Super easy to set up and literally used every day.

It's been great! Super easy to set up and literally used every day.

Puntos a favor

Passing knowledge onto our customers is of the utmost importance to us, thus our team members need to be provided with quick access while they're working live to access these situations with quality solutions. Having Trainual open and accessible during the work day is key to achieving that!

Desventajas

I honestly cannot say a bad thing about Trainual. My only point of improvement would be to allow for a directory that does not need to be accessed teamwide for its creation.

Respuesta de Trainual

Hi Dior! Thank you so much for taking the time to leave us this awesome review of Trainual. We're super excited that you are enjoying the product and that it has been a game changer for having your team access your company's information!

We appreciate you sharing your feedback on the directory within the application. We passed that feedback on to our Product Team so they are aware. In the meantime, you can have your team members in the app hidden from the directory when you first invite them into the platform. That may be a good workaround if you don't want certain people to be seen in there. If you do have any other feedback or if there's anything else we can do to help, always feel free to reach out.

Thank you so much again for being an awesome customer! We're super stoked to continue to work with you.

Eizabeth
Calificación general
  • Sector: Estudios de mercado
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

A Remote Workspace Game-Changer

Revisado el 16/8/2022

Overall, our company would not have experienced the fast-paced growth we have today without the...

Overall, our company would not have experienced the fast-paced growth we have today without the Trainual platform. The ease of use and practicality has increased our efficiency and quality of work from new hires.

Puntos a favor

As a remote company, Trainual provides a one-stop platform for all training material. I like that I can add written materials, videos, and images/documents to create a cohesive and user-friendly training resource. Using Trainual allows our company to keep training consistent and gets our new hires trained much more quickly. Instead of pulling a team member for one-on-one training for the basics, we can get them started on Trainual, then transition to on-the-job training much more effectively.

Desventajas

There are certain features that would make assigning tasks more efficient but with the proactive updates, I expect Trainual will come up with a solution soon enough. I would like to see where I can create profiles with the subjects needed for each role, then assign users to the role instead of assign each individual subject.

Michael
Calificación general
  • Sector: Servicios individuales y familiares
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Crucial to taking your business to the next level

Revisado el 12/5/2023

Improves my training process, it makes a huge difference. Employees have a very good idea on what...

Improves my training process, it makes a huge difference. Employees have a very good idea on what to do before they even start their first day on the job

Puntos a favor

its great for documenting SOP's so that new staff have a step by step process on how to complete a task. No more micromanaging each new recruit, this will save you thousands of dollars in wages. Trainees are a liability and not productive until they're trained up correctly. Trainual will get them there much faster.

Desventajas

Sometimes completing our core values test can glitch. New employees can lose everything they've written and have to start again.

Respuesta de Trainual

Hey Michael! Saving you thousands of dollars is a pretty rad testimony, my friend. So glad Trainual allows you to level up your new hire experience. And I've shared the test bug with product as well. Thank you for your review!

Malyn
Calificación general
  • Sector: Alimentación y bebidas
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great must-have tool with room to grow

Revisado el 1/12/2020

Overall, I love Trainual's software and who they are as a company. They have a good product....

Overall, I love Trainual's software and who they are as a company. They have a good product. Although it may be missing some things, those are things they are working on. They provide great resources for business owners and managers. I love the videos, webinars, articles, whatever it is that they put out there. It is always GOLD! And not to mention, very relevant.

Puntos a favor

I love how easy it is to use. They come out continuously with updates that help the ease of use, I think. I like the option of incorporating tests/quizzes. It's easy to add in different media formats as well.

Desventajas

Trainual has great bones and structure. They are constantly evolving and implementing improvements which I appreciate, however, I do wish for a more complex or more functions in the testing/quizzes and a way to organize topics into Categories or Folders (which I know is something they are working on).

Respuesta de Trainual

Hi Malyn! Thanks for sharing your Trainual experience with us. We appreciate your feedback about adding more complex functions to the test feature, and rest assured it's something we are working on! We're thrilled that you're enjoying the software so far and we truly appreciate your kind words. Please feel free to reach out if you have any additional feedback or questions - we'd love to hear from you.

Sissy
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Ease of use

Revisado el 11/5/2023

I absolutely love Trainual. It simplified and you can continue to add items when needed. We are...

I absolutely love Trainual. It simplified and you can continue to add items when needed. We are daily users.

Puntos a favor

Trainual is easy to use. Once a subject is published, searching and learning from that subject is quick and efficient.

Desventajas

Trying to assign subjects sometimes gets confusing. But once you learn, it’s simple.

Respuesta de Trainual

We absolutely love you right back, Sissy! Thanks so much for your review. Daily use is underrated. Have to shout you out for this! There's something to be said for teams who value consistency, repeatability and correctness. I bet you save money and create great experiences again and again. You rock!

tanis
Calificación general
  • Sector: Contabilidad
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Trainual for Finance Based business

Revisado el 12/5/2023

Very helpful in making sense and giving organization and structure to a remote business. Wonderful...

Very helpful in making sense and giving organization and structure to a remote business. Wonderful place to collect and store info and training.

Puntos a favor

I like the search function to find tasks. I also like the presentation or layout and structure of templates/design.

Desventajas

I struggle with finding the best place to search for what I am looking for whether it is a process or training. This may be due to us still in stages of fleshing out the content

Respuesta de Trainual

Thank you for your positive feedback, Tanis! We're glad to hear that you find our search function and templates/design empowering. We understand your struggle in finding specific content. We'll have a major Search enhancement coming in just a few short weeks! 🎉 [Hint: Semantic search] We appreciate your support!

Jenny
Calificación general
  • Sector: Hospital y atención sanitaria
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Trainual Review

Revisado el 9/5/2022

Trainual is helping us document EVERYTHING! This is an overwhelming process, but the tools...

Trainual is helping us document EVERYTHING! This is an overwhelming process, but the tools available to help are actually useful. It took us awhile to figure out where we wanted different sections to go within Trainual but now we are ready to move forward.

Puntos a favor

I like all the template options and YouTube videos available for helping us create materials. With the new sections of process, company, etc. it has been helpful to be able to divide up content more specifically.

I didn't know there was integration possible with trainual and will look more into that.

Desventajas

It has been a process to get all the information into Trainual. It feels very overwhelming, but the templates help. I find it is sometimes difficult to get GIFs to load and then just skip them because it is taking too long.

Respuesta de Trainual

Hi Jenny! Thank you so much for leaving this awesome review of Trainual :) We're super excited to hear that the templates and videos have been helpful as you build out your Trainual account! Know that we're always adding more resources to help with optimizing your account, and you can check out all of our resources here: https://help.trainual.com/en/?_ga=2.165564281.738260057.1655139786-567141627.1652469481

And if you ever have any questions or input on how we can make things easier for you, always feel free to reach out and we'll be happy to help where we can.

Thank you so much for working with us, Jenny! We're excited to continue to be a part of your business :)