Opiniones de FieldCap
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12 opiniones
- Sector: Petróleo y energía
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
FieldCap Review
Revisado el 12/6/2020
Implementing FieldCap software was a very smart choice for our company. Using FieldCap has...
Implementing FieldCap software was a very smart choice for our company. Using FieldCap has automated many of our business processes and has saved our organization valuable time; the information is accurate and reliable. We have worked with the FieldCap team every step of the way as we are continually looking for new processes to streamline. The FieldCap team are excellent to work with. They can be reached at almost any time and give our company all of the time and expertise we require as we constantly strive to make the product better.
Puntos a favor
• User experience
• Accuracy
• Reliability
• Instantaneous digital approvals
• Centralized database
• Knowledgeable management and staff
Desventajas
• Limited reporting available
• Lack of customization allowed in certain areas
- Sector: Petróleo y energía
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great product, above expectation customer service, 'can do' attitude
Revisado el 14/7/2017
We now have real time visibility of all of our jobs from anywhere in the world. We are able to...
We now have real time visibility of all of our jobs from anywhere in the world. We are able to track all of our tools, as well as the usage (and type of usage) on these tools, down to the minute. Amazing!
Puntos a favor
The ability to work with the team to customise and configure the software to exactly meet our needs was critical to the success of our overall SAP roll out. We were able to take the basic field paperwork tool, and together with FieldCap, were able to customise this into a directional drilling recording tool. We now have 'real time' visibility on all of our jobs, from any device, anywhere at anytime. This has been a game changer for us.
Desventajas
When we implemented this software (2013) it was dependant on SAP Business One on the backend. This version of SAP was not the best fit for our business at the time, but the added value of FieldCap made it worthwhile. I believe this 'limitation' has now been addressed.
- Sector: Petróleo y energía
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante Más de un año
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Great team and support
Revisado el 18/7/2017
More efficient billing cycle and capturing lost revenue
More efficient billing cycle and capturing lost revenue
Puntos a favor
Tracking of field tickets, much easier now to keep track of where they are, who has them, when they went out and the status of them.
Desventajas
Training users how to use it. Usually only takes a day or two but its not like its Microsoft word or excel which lots of people have experience with already.
- Sector: Petróleo y energía
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Semanalmente durante Más de un año
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
It is one the few real-time ticketing softwaares available for the Oil & Gas Industry
Revisado el 21/11/2018
Puntos a favor
I worked for a company that used this software to deal with field ticketing. The best thing about FieldCap is that it can be customized to get ticketing data in real time from different jobs going on in different geological regions and that it can be integrated with SAP as well.
Desventajas
Although its a great data gathering tool dedicated to ticketing, it does not have any inherent reporting features and you need to have another parallel system in place if you need reporting as well.
Respuesta de FieldCap
Thank you for the review. We have since updated the common and custom reporting capabilities in the application. Our customers enjoy a wide range of reporting options designed to suite their needs perfectly with or without integrations with other systems.
Sincerely,
FieldCap
- Sector: Petróleo y energía
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great Program For Field And Office Use!
Revisado el 12/4/2021
Our customers love that we can show all billing through FieldCap and have multipe third party...
Our customers love that we can show all billing through FieldCap and have multipe third party vendors involved as well.
Puntos a favor
This program is very easy to use. It has a ton of capability for billing and tracking inventory. It integrates with our other programs seamlessly.
Desventajas
The only feature I don't like is you can not show profitability on more than one ticket. I wish there was an option to move over billing on another invoice to split profitability.
- Sector: Petróleo y energía
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
FieldCap has been a great product for our organization. It performs smoothly everyday.
Revisado el 13/3/2018
Puntos a favor
It is easy to use, very little downtime. Allows us to have tickets in from the field in the same day or next day. Allows us to invoice in 7 days from field operations.
Desventajas
No reporting native to the product. Needs to be linked to a BI tool or other software to extract data.
Respuesta de FieldCap
Thank you for the review. We have since updated the common and custom reporting capabilities in the application. Our customers enjoy a wide range of reporting options designed to suite their needs perfectly with or without integrations with other systems.
Sincerely,
FieldCap
- Sector: Petróleo y energía
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Field Cap system development and deployment
Revisado el 9/1/2020
Exceptional experience. Radically improved field data collection and storage, allowed us to...
Exceptional experience. Radically improved field data collection and storage, allowed us to formalize an approval process and greatly improved billing cycles
Puntos a favor
Extremely user friendly. Requires minimal training to deploy and reporting functions on the data collected are extensive.
Desventajas
Have nothing negative to report. Functions that I had issue with were resolved immediately by the management and technical teams.
- Sector: Minería y metalurgia
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Easy to learn/use
Revisado el 14/7/2017
Reports, revenue tracking, expense tracking. Less time dealing with errors on invoicing.
Reports, revenue tracking, expense tracking. Less time dealing with errors on invoicing.
Puntos a favor
FieldCap quickly and seamlessly allows the integration of new users with defined permissions, roles and responsibilities.
Desventajas
Mobile experience is none existent. In the future a mobile app or web experience would add significant value
Respuesta de FieldCap
Thank you for the review. FieldCap is browser-based but also works offline. This allows users to access the system from any location and using most modern devices (including smartphones) without having to install or manage separate apps. This was a strategic product decision and makes life easier for our customers and their workers.
- Software usado Mensualmente durante 6-12 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
A software that helps to have control and billing in the field.
Revisado el 12/6/2018
Puntos a favor
Use a simple system, based on a web which can be used from any field, also simplifies the repetition of data in spreadsheets.
Desventajas
It is a great software, therefore, it must have a mobile application for use in smartphones, which would facilitate and extend its usefulness.
Respuesta de FieldCap
Thank you for the review. FieldCap is browser-based but also works offline. This allows users to access the system from any location and using most modern devices (including smartphones) without having to install or manage separate apps. This was a strategic product decision and makes life easier for our customers and their workers.
- Sector: Petróleo y energía
- Tamaño de la empresa: 10.000+ empleados
- Software usado Otro durante Prueba gratis
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Saving time for analyses the information
Revisado el 21/8/2019
Saving a time and efforts has been made to follow up the equipment and tracking it.
Saving a time and efforts has been made to follow up the equipment and tracking it.
Puntos a favor
I was impressed how effective the software is, how much time is saving for us, very simple way to follow up the people and equipment.
Desventajas
The demo video need to be a little bit longer with more information
- Sector: Petróleo y energía
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
User Friendly
Revisado el 21/6/2019
I enjoy working with Field cap and how it functions. It is a great tool to help receive payment...
I enjoy working with Field cap and how it functions. It is a great tool to help receive payment quickly and to communicate all time between customers and our field techs.
Puntos a favor
I like that this software is very user friendly. It is extremely simple to navigate through and find your way without a lot of guidance.
Desventajas
There is a lot of communication for this to be a customization feature for different companies to use.
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
Continental Pipeline & Facility Ltd.
Revisado el 24/6/2015
Working with the FieldCap development team has been a very positive experience since day one of the...
Working with the FieldCap development team has been a very positive experience since day one of the implementation of our project.
We find the entire team attentive in regards to understanding the needs and business processes of our company, and determining the best way their product can manage our workflows. They have never turned down a request or idea, and seem to take it away as a challenge with a positive outlook, and have never promised anything they couldn't deliver.
Their customer service has been outstanding to say the least and we would be more than happy to recommend them to any prospective client.
Robin van Donselaar
FieldCap Project Coordinator
Continental Pipeline and Facility Ltd.
