Opiniones de Shippo

I like it a lot because it has given me automation tools that saved me time and effort. I have been fascinated with this platform.

It would be great to have a faster response time to solve any questions or problems that I may have.

I love the user friendly platform, and all of the features that come along with it. The prices are comparable to other platforms as well.

I can't think of anything that i dislike about Shippo.

I would say nice things hear but im not happy with the product right now.

Tech support is useless. They tell me everything should be working but it doesn’t. My web developer tried multiple fixes and swears its on shippos end.

Shippo is very affordable and easy to use. Their customer service is eager to help out if there are any website problems or syncing problems and can be reached at any time. We have never had a problem using this software.

There are virtually no problems with this company or its software. We have used them for about 2 years and we will continue to use them if their pricing stays affordable.

The software is easy to use, automatically integrates with our Square online store, and saves time not having to wait in line at the post office. The fact that the program itself is free to use is amazing, as well.

We use a Word doc with Avery labels for our shipping labels. It would be great if we could create a custom label template to work with this set up. Currently, we just edit the size of the PDF that is downloaded.

Easy to use. Anyone can basically key in customer info to creating a return label and even choosing the available shipping rates. What I also love is that, it is prepare service too. I am not too sure on this, but I get charges after my orders have been delivered to my customers

I haven't experienced any negatives with shippo as of now, since my 2 years of using their services.

I can print shipping labels easily, and they have a good discount on most carriers. The software is easy to understand and use, and we transitioned seamlessly from our old provider.

When you try to send a tracking email, it drops the ball. It does not let me look at the email to be sent or verify the email address, and simply flashes an "email sent" screen. It does this even if the recipient does not have a known email address. Sine we have low shipping volume, I simply send the emails myself.

This product was super easy to learn and implement! Everything is broken down in a user-friendly fashion. There are separate locations for orders run through shippo and orders proceed through a different application making it easy to navigate and search. Tracking numbers are displayed with a clickable link so no need to hit extra buttons just to find what you are looking for.

The search function can be a little difficult. If you are looking for a particular say first and last name. The search will bring up every order that has something similar. EX. Looking for a Sally Miller, all orders with the name Sally will come up, even if the last name was searched.

Shippo makes it easy to compare shipping options based on cost, arrival time, etc... and helps track deliveries. Also, it's a one stop shop for price comparison, printing labels, package tracking and maintaining a log of shipments, for future use.

There isn't anything I don't like. I have not experienced any negatives.

It is so easy to fill out the form and see what my best shipping options are. Once I have printed my shipping label I can request pick up from USPS. It makes shipping so much easier than it used to be.

I've had numerous added charges for shipping. USPS saying the package weighed more than I entered. I know this happens but the charges are from months ago (sometimes 4 to 5 months later). So it is hard to follow ups on.

I like the user interface, it's very simple. The prices are competitive, in the manner they are the same as most others, and not more expensive.

Would like an app for easy tracking access.

I like the easy integration and streamlined packing and shipping for my business. I can group similar weighted items and print labels in batches along with free manifest forms that make it easy for USPS to handle my packages in bulk.

It would be useful to have a data export feature for shipments. Logistic data analytics would help small businesses more!

Shippo is extremely easy to use! It has been a game changer for my business, literally no taping labels to boxes anymore, no waiting to track orders, no having to personally communicate with customers about their order, no having to translate from my business to shippo and orders, Shippo does all of that!

The only con is that I wish there was a delete and a hide button instead of just a hide button, because I don’t want to have to look at orders that were picked up/dropped off, that will never get shipped. I want to be able to delete. Definitely not a deal breaker though, it’s an OCD thing.

Ease of use and the price comparison for all the shipping possibilities, plus the discounted pricing.

Needs a saved address book I could easily load for recipients. It is there it for sender so it is frustrating.

It is so easy to use, yet gives valuable information.

I really feel that this product does not have a high learning curve, it is very easy to use. I can't really say there is anything I would change.

Free plan gives you all you need. Not sure if the paid plan is really worth it unless you want personalized branding.

Costumer service can be a hit or miss when it comes to both knowledge and timing.

Invoice are a bit confusing, not sure when they charge an invoice, but it gets old seeing so many invoice in a day instead of one large bill at the end. This also can cause confusion with the bank.

I love how easy it use overall. Easy to pull up past customers so you generate another label for the same customer & tweak the package settings for the new package.

Also the email alerts for the customer are huge. They get notified when I ship & when it's delivered. So it reduces the customer support requests asking for status of their package.

I do wish their search for past labels was easier. For example, if I am looking for "Matthew", and search for "Matt" it will return no results.

It is a great value for the money. It was very easy to get started with, and has continued to grow and refine itself as I have grown. It's flexible and has allowed me to understand how shipping works while saving me time and money from standing in line at the post office.

It can be slow at times due to extraneous clicks required to get different pieces of information needed for different types of sales. It can also be lacking in features/information at times, but 9/10 times the information is there; it just needs a little digging to uncover. At the end of the day though this is essentially a free platform, and anything I'm lacking I should be maintaining on my own systems.