JumpCloud Directory Platform

4,7 (212)
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Directorio como servicio para la gestión de identidades en la nube

Calificación general

4,7 /5
(212)
Relación calidad-precio
4,5/5
Funcionalidades
4,5/5
Facilidad de uso
4,5/5
Asistencia al cliente
4,5/5

97%
de los usuarios recomienda esta aplicación
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212 opiniones

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Buena alternativa basad en la nube

Revisado el 12/3/2023

Puntos a favor

Muy fácil de implementar y coste muy asequible.

Desventajas

De momento sin problemas. El servicio técnico excelente

Genesis
Genesis
Calificación general
  • Sector: Marketing y publicidad
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado Semanalmente durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Jump Cloud Directory Platform Review

Revisado el 7/3/2023

Puntos a favor

The software was very easy to use. Good replacement for an active directory to IT infrastructure into the cloud.

Desventajas

Still missing some option and function that we need as an company.

Tyler
Calificación general
  • Sector: Medios de difusión
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Fantastic solutions for disparate business structure

Revisado el 3/11/2021

Jumpcloud allows us to control our security stance by giving us assurance that when we suspend a...

Jumpcloud allows us to control our security stance by giving us assurance that when we suspend a user, they are suspended.

Puntos a favor

I really love that this software allows us to take control over a wide variety of computers, provides a central IDP for LDAP and Radius and allows us to provision computers and users with ease.

Desventajas

At this point, I think the only thing I am missing is the ability to control apps outside of DEP with Macs (like Chrome and Google Drive). Also linux app control.

Alternativas consideradas

OneLogin

Razones para elegir JumpCloud Directory Platform

Jumpcloud was more cohesive in product offering and is cloud based.

Razones para cambiar a JumpCloud Directory Platform

Better computer control and provisioning across Linux, Windows, Mac.
Ravit
Calificación general
  • Sector: Seguridad informática y de redes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Cylus Review

Revisado el 9/11/2021

We are new to it, seems nice and easy to use but the MAJOR issue is locking us out of our PCs...

We are new to it, seems nice and easy to use but the MAJOR issue is locking us out of our PCs without any warnings and that caused us to pause the usage - a shame - as we worked hard to integrate it and were excited about using it.

Puntos a favor

The fact that I can have an active directory and SSO managed for Macs/Ubuntu and Window users all in one place is amazing

Desventajas

There's a bug and it locks our users, especially in Ubunto but also in Macs and it caused a HUGE inconvenience for us. Takes support time to respond. Initial chat response is quick, but when we need the professional side ad-hock when I have an Executive locked out of his pc all day, it wasn't resolved

Trevor
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Look out Microsoft AD...

Revisado el 2/11/2021

I was hired into my organization to bring on a directory platform and consolidate our IT practices...

I was hired into my organization to bring on a directory platform and consolidate our IT practices among users and computers. I came from a microsoft active directory shop, but my new company was not interested in AD. That was a seemingly tall task, until I found JumpCloud. I thoroughly enjoy coming into work and using jumpcloud to build the next era of our IT practices and procedures. We are primarily focused on SSO at the moment, and that is proving to be very simple to configure. I am looking forward to getting devices managed with JC in the next coming months using their pre-defined policies, as well as their command runner feature and powershell module. JumpCloud will soon be a serious competitor to Microsoft's admin suite, and I am very happy to be on board.

Puntos a favor

SSO integrations are incredibly easy to configure, no matter if you are using a prebuilt configuration or need to make a custom connector. Having SSO, LDAP, Radius, MFA in the same platform as device authentication and configuration policies is something I have not found outside of Microsoft AD and JumpCloud. There are remote management and monitoring tools out there that claim to do these things, but so far JumpCloud has proven to be incredibly simple. I am constantly amazed that my tests just work within the first few tries. I am used to Microsoft environments where testing gets very tedious and gives minimal feedback on how to make things work. JumpCloud supports MacBooks like a champion. If your office is heavily invested in MacBooks, and you are looking for an easy way to centrally manage authentication and hardening, JumpCloud is the tool for you. By far my favorite feature is "Submit an idea" right in the admin console. You get the sense that they really care about their admins and want to make a tool that is always getting better.

Desventajas

1) No nested user groups! I feel this is essential for identity and access governance.
2) The device policies that they have available cover a lot of the base security hardening needs, but I am excited to see just how much of the various supported OS jumpcloud will eventually be able to tap into. I would love to see JC mirror Active Directory Group Policies as much as possible, and continue to get more configurations added for MacOS.
3) iOS and Android devices are not able to be managed by JumpCloud, but I have been told this is coming by the end of 2021/early 2022.
4) Only TOTP MFA is supported for the admin console, and after getting SSO set up on a lot of tools the pain of that is getting to me, but I know they are working on this feature as well.
5) I personally believe that a remote desktop tool would make JumpCloud the king of IT tools.

Alternativas consideradas

Jamf Pro, Google Workspace, Workspace ONE, Okta y Kaseya VSA

Razones para elegir JumpCloud Directory Platform

The criteria for my search was an IDP for SSO. Device management was a nice-to-have, down-the-road goal, and Microsoft AD was off the table. After finding JumpCloud it was a breeze to convince my higher-ups that Device Management could and should be a top priority along with identity and SSO. We were using Jamf for Macs, and had no central management for Windows devices. With jumpcloud those are all in one place.

Software anterior

Jamf Pro

Razones para cambiar a JumpCloud Directory Platform

Simple: Identity, access, device management all in one platform. Okta - only Identity. If you want to manage devices you need to integrate another platform. We wanted one tool. Jamf - No Windows support, no identity or access management. Google Workspace - No laptop support. Workspace One - Not an actual identity provider, device management was not as simple as JumpCloud. Kaseya - Clunky, heavily dependent on computers being tied to a domain, which we don't have.
Robert
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great functional product that tackles most of the Central management and directory functions

Revisado el 18/9/2020

Jumpclouds offering has great features and helps simplify the central user management issue we had....

Jumpclouds offering has great features and helps simplify the central user management issue we had. Importing users from Gsuite which was the main system that housed all our users centrally was simple, albeit lacking granular import options (such as ignore mailgroups etc)
Systems (which are devices) is the inventory of all your systems running the jumpcloud agent - the greatest feature here is being able to set MFA for logging into your mac, which is very useful if you'd like to bring that security practice in.
Actioning user changes is pretty quick and straightforward but there are some caveats on some of the more everyday features that could be laid out in a slicker fashion. For example resetting a users password cannot be done from a click of a button - you have to go into the account and manually set a new one, or invite the user to reset it themselves, but if you've integrated JC and Gsuite, and they cant get into their email, which partly breaks our self serve functionality we're tyring to bring to the company.
The idea of being able to deploy and manage the admin account when a mac is managed via the agent is a helpful addition taking away the need to implement one through various other means.
Policies as they stand are a little different to what your typical "mdm polices" are. So theres a bit of a distinction to pick up with that.
The Agent & account tis a less forgiving implementation and requires that the account names on the macs match the JC directory.

Puntos a favor

Support right through the demo to the purchase, to the implementation. Success criteria are agreed between yourselves and them.
They're improving the product almost daily and have the ability to use web-hooks to monitor service status'
The ease in which you are able to integrate Gsuite (as well as multiple ways to import users from your existing central directory) It also gives you the ability to tailor the input for mass imports to limit the need to get users involved in this stage. The ability to simply submit Ideas to improve the UI. The communication from their design team and being involved in user testing so early on.
The resource and Knowledge base is extensive and easy to read - one of the best Ive used from a company in this space.
The interface is also simple to use and navigate through without being buried under complex sub menus
Straightforward email notifications from the system.
Being able to simply reimport users youve deleted without having to wait for a sync or overlapping the account when reimporting.

Desventajas

A few tricky bits around JC > Gsuite integration wording that take some time to get your head around when integrating and activating accounts once imported.

The admin vs user console login is dynamic and handled via one URL making it a little frustrating to see what the user profile looks like as you have to log out/open a new window to log in as a user - they should be separate logins URLS/Pages or have dropdowns within the admin page in order to switch between. The lack of global settings to apply around Security means for both user login and System security - you have to apply MFA individually to users
When removing/disabling users there isnt an ability to change what happens to their email account - they will be disabled/suspended immediately.

Not able to tailor the automated emails that come from the system to your users as it stands

Importing users via OUs inside Gsuite isnt possible (its everyone or needing to know user by user who to import (not the end of the world but worthwhile noting if you have more than 200 users + copious amounts of group emails)

Currently no ability to assign users to OUs from within JC to Gsuite.

We utilitise divisions and Departments as sub groups for organising our employees and use this hierarchy in another solution. Youre currently not able to nest groups so we had to flat out create ever department as top level inside the "system of users" section. Again a little niche for us, and shouldnt mark this awesome product down

Alternativas consideradas

OneLogin y Okta

Razones para cambiar a JumpCloud Directory Platform

Their offering for the tools and features came in at a great price and offered the greatest value. The ability to manage users as well as manage mac devices was a great bonus to us.
Renato
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Platform

Revisado el 2/11/2021

Jumpcloud has helped us move to one platform for Security, MDM and in the future I'm sure we will...

Jumpcloud has helped us move to one platform for Security, MDM and in the future I'm sure we will move for software updates and rolling software to users. I'm really enjoying the new features and roadmaps that Jumpcloud will bring to us all.

Puntos a favor

Jumpcloud has several features that will bring ease of use to you life. The simplicity of the system and the ease of understanding is key. Going from a brand name MDM to using Jumpcloud was super easy. The everyday management and the use of it, is definite stand out for me in terms of using Jumpcloud.

Desventajas

Jumpcloud has alot of items, some are less relevant. But one negative aspect, and this is getting better, is the possibility to push macOs application to users. This is still fiddly but I'm sure that Jumpcloud will come out with a solution.

Alternativas consideradas

Jamf Pro

Razones para elegir JumpCloud Directory Platform

Fleetsmith lost all the great features and lost all capabilities of us using it.

Software anterior

Fleetsmith

Razones para cambiar a JumpCloud Directory Platform

The company was smaller than Jamf and my experience is that smaller companies care more about customer feedback and ideas for improving the product, which is the case with Jumpcloud.
Jason
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

M&C JC Review

Revisado el 2/11/2021

It has allowed me to leave Microsoft. No more servers. Just Jumpcloud.com -

It has allowed me to leave Microsoft. No more servers. Just Jumpcloud.com -

Puntos a favor

I like using the commands feature mostly out of the all of the modules. It allows me to automate my environment and support my helpdesk effectively from behind the scenes.

Desventajas

The software list and policy review. Software lists are cumbersome; the policy checks cannot be searched and appear to be incomplete.

Alternativas consideradas

Okta

Razones para cambiar a JumpCloud Directory Platform

Your platform was superior and the development is ongoing.
Arockia
Calificación general
  • Sector: Ingeniería industrial o mecánica
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Swiss army knife for IAM and IT management

Revisado el 2/11/2021

Overall very much satisfied for the commitment made with JumpCloud with it’s features and timely...

Overall very much satisfied for the commitment made with JumpCloud with it’s features and timely aupport

Puntos a favor

Cross platform support is the important feature I like about with the power of automation through script execution and policy management.

Desventajas

Software management is the least interesting feature through it supports Chocalatey package manager out of the box, it would be bit risky to use the community packages.

Custom package deployment through chocalatey is pain for the admin to setup securely

Alternativas consideradas

Microsoft Azure

Razones para cambiar a JumpCloud Directory Platform

Out of the box Cross platform support is the major reason.
Lance
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Satisfied Jumpcloud Organization

Revisado el 24/9/2020

We have had a very positive experience. From the onset, we have had great customer support...

We have had a very positive experience. From the onset, we have had great customer support throughout. The customer success teams and engineering teams have all been responsive, and it is clear that they care about the voice of the customer. Our inquiries are responded to quickly, and we are kept in the loop on a monthly basis, or more frequently if necessary, of any changes and what the roadmap looks like.

Puntos a favor

Jumpcloud has provided us with a full DaaS solution which we were able to scale easily, and have seen the benefits versus our prior environment. We are able to implement policies and enhance our security posture very easily by utilizing Jumpcloud. The SSO integration is a great feature which is included in the standard plan, and allows us to save money and resources on having an additional solution in our tech stack. The ability to manage all users and endpoints through the console allows for streamlined processing of requests through our Sys admin team.

Desventajas

I don't like the lack of readily available reporting which can be generated directly from Jumpcloud. The data is all there, and we can get it through various extracts, but I would like to see some high quality embedded reporting with the ability to share and customize reports. I also want to see more integration with services like Slack.

Alternativas consideradas

Microsoft Azure

Razones para cambiar a JumpCloud Directory Platform

Jumpcloud made the most sense based on the size of our user base, the cost of the solution, and our needs at the time.
Randy
Calificación general
  • Sector: Servicios financieros
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

JumpCloud, the software that changed the game for companies all over the world.

Revisado el 12/8/2020

JumpCloud is an IT / Infrastructure admins dream. Not only is their entire team from sales, to...

JumpCloud is an IT / Infrastructure admins dream. Not only is their entire team from sales, to customer success, to engineering, to support amazing, they are very fast to jump on any issues or features you are interested in to help. JumpCloud is my favorite product to date.

Puntos a favor

What do I like best? I think the list goes on and on way too long for this. JumpCloud does everything I could think of. From LDAP, to IDP, to server authentication, to MDM and so much more. JumpCloud has helped Octane solve so many issues that I didn't even know I needed to solve. And on top of that their support team and our account manager are the absolute best.

Desventajas

The only thing I dislike about JumpCloud right now is that since we have so many bookmarks and SSO connections on the user portal, there is no favorites page on there for them to only star the applications they use daily. Its getting cumbersome to keep track and find the applications you need sometimes.

Alternativas consideradas

Okta

Razones para cambiar a JumpCloud Directory Platform

JumpCloud is the best priced for all the features.
Steve
Calificación general
  • Sector: Producción de alimentos
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

JumpCloud is a solid solution for cloud directory.

Revisado el 9/11/2021

Really like that they constantly improve the service and have great customer service as well.

Really like that they constantly improve the service and have great customer service as well.

Puntos a favor

The policy and directory features stand out. You can easily add a machine and take it away when necessary.

Desventajas

There is some functionality that I sometimes spend a lot of time to get working properly.

Alternativas consideradas

Microsoft 365

Razones para cambiar a JumpCloud Directory Platform

I liked the end user experience and customer-first approacy.
Russell
Calificación general
  • Sector: Gestión de organizaciones sin ánimo de lucro
  • Tamaño de la empresa: 11-50 empleados
  • Software usado Mensualmente durante Prueba gratis
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

A feature-filled platform that you may never get configured correctly.

Revisado el 8/11/2023

Puntos a favor

JumpCloud makes big promises, and for some organizations with development teams, they may be able to get it to work.

Desventajas

I have worked for three organizations that all attempted to use JumpCloud and ditched it due to its complexity and configuration woes.

Yash
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado A diario durante Prueba gratis
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 7.0 /10

Great Password management and Authentication tool JumpCloud.

Revisado el 28/2/2023

Puntos a favor

One of the thing that I liked about JumpCloud is its security. The platform offers a range of security features, including multi-factor authentication, automated device updates, and user access control.

Desventajas

Overall great experience, loved the software.

Usuario verificado
Calificación general
  • Sector: Administración educativa
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great Application Getting even Better

Revisado el 12/12/2019

My overall experience has been nothing but positive. Now that all passwords are sync'd across both...

My overall experience has been nothing but positive. Now that all passwords are sync'd across both local and web services, our users rarely need password resets anymore. Their technical support has been very helpful and responsive in the few (maybe two times in two years?) I've needed to call them.

Puntos a favor

I love its ease of use. Getting started using it was effortless as a single tech doing the work. Its ability to serve as a directory server for G Suite, PowerSchool (LDAP), and WiFi (RADIUS) makes my life so much easier. And it's even great that for G Suite it can be user-specific. We have some accounts that we don't tie into JumpCloud simply because they only need email. JumpCloud can "pull" G Suite Accounts if they already exist, and I love how it can "push" accounts as well for creating new users.

Desventajas

There are a few niceties that they haven't implemented yet. Extensive logs can easily be pulled via their API, but they aren't available via the web-gui. They also haven't yet managed to implement the ability to manage Google Groups through their interface yet (but that's supposedly coming soon).

Yatish
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Overall Jumpcloud experience as user and admin

Revisado el 2/11/2021

It is a great tool overall and would recommend it often. I have already to 2 other pals in the IT...

It is a great tool overall and would recommend it often. I have already to 2 other pals in the IT industry. I think in terms of initial use it, I am not sure of how using and getting useed to it is, but I think with the power it comes with, I feel it MIGHT be overwhelming

Puntos a favor

i like the control it has for configuring usage, compliance and security. I have mostly worked with SSO apps and some user grouping setup and have found great benefit. I also love the fact that it has a intuitive UI.

Desventajas

I think one issue another admin had was compatibility and roll out to 'take over' laptops, PCs and servers with the agent. My issues I think are the fact that sometimes the SSO apps dont work cleanly - ie. logs us out soon, etc. Another thing I think is the performance of the platform at times is a little slow.

Jin How
Calificación general
  • Sector: Biotecnología
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

The go to for a cloud domain controller

Revisado el 3/11/2021

Asset management and software deployment. Policies can be implemented very easily as well with just...

Asset management and software deployment. Policies can be implemented very easily as well with just a click of a few buttons.

Puntos a favor

In the cloud, do not have to care about the physical servers. Asset management and software deployment. Policies can be implemented very easily as well with just a click of a few buttons.

Desventajas

Integration with macOS could have been better. E.g - If a new user is tied to a macOS laptop and the "Change password at first login" option is selected, there would be no way that the user would be able to login.

Muhammad
Muhammad
Calificación general
  • Sector: Hostelería
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great MDM for WFH startups

Revisado el 10/11/2021

Puntos a favor

Rolling out the system was easy. Imported users from Google Workspace and we were good to go. Simple to use Web UI compared to other clunky products I have tested over the years.

Desventajas

Some UX components can be fine tuned. Nothing major to complain about. For example, Admins should be able to get Geolocation of the device's WAN IP. Features like Geofencing would be great. Visibility of all installed applications on the end point device would be useful for audits.
Admin/Sudo permission can include a scheduler or timer to auto disable.

Alternativas consideradas

Jamf Pro y Workspace ONE

Razones para cambiar a JumpCloud Directory Platform

Price, easy of use, support.
Hany
Hany
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great App that makes IT life easier

Revisado el 2/11/2021

Great experience so far

Great experience so far

Puntos a favor

Easy UI, Lots of integration and new features

Desventajas

Support needs to get more proactive and know their product more better

Alexandre
Calificación general
  • Sector: Tecnología y servicios de la información
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Very nice service

Revisado el 2/11/2021

I use Jumpcloud from many years now, and I love it. A new deployment is simple and take only some...

I use Jumpcloud from many years now, and I love it. A new deployment is simple and take only some minutes to be available.

Management is also easy and not time consumming.

Puntos a favor

I work with many small companies,, and Jumpcloud is used to deploy central authentication service, without an AD or LDAP to deploy.

A very good service to centralize assets, users and link then. I love the cross platform agent, mainly used with workstation on my side

Desventajas

Nothing for my usage, I don't use all available services but my needs are supported

Edgar
Calificación general
  • Sector: Salud, bienestar y deporte
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

JumpCloud is great!

Revisado el 2/11/2021

It's been great to manage our users' permission levels on their laptops. Easy for admins to manage.

It's been great to manage our users' permission levels on their laptops. Easy for admins to manage.

Puntos a favor

JumpCloud allows us to change passwords for our users and does the FileVault authentication step automatically. This helps reduce lockout time and IT intervention time.

Desventajas

I would like for the software to allow SSO to be fluid. If you connect Google Workspace with JumpCloud, then JumpCloud has to be the source of truth. It would be nice if it were up to the admins to decide what is the source of truth. I'd still remain using JumpCloud solely for the FileVault feature if it allowed Google to be the source of truth. Would make our setup so much easier.

Usuario verificado
Calificación general
  • Sector: Software informático
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Divorcing Microsoft Active Directory, married nibble SaaS and cloud simplicity

Revisado el 17/9/2018

Jumpcloud has helped me move the authoritative directory to the cloud, unify sign-on and simplify...

Jumpcloud has helped me move the authoritative directory to the cloud, unify sign-on and simplify end-user password sprawl.

Puntos a favor

Jumpcloud is a great alternative to Microsoft Active Directory, I've rolled out JC at several firms and enjoyed the simple to use and easy to deploy, yet powerful service they provide. A big plus is that JC is designed to be OS agnostic, so I can deliver the security, management, and scripting I need to endpoints and servers while allowing end-users to choose their preferred OS.

Desventajas

not much to add here, it does what its supposed to do.

Simon
Calificación general
  • Sector: Diseño
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Triggerbob

Revisado el 9/11/2021

Ok, a few bumps along the road but a growing product

Ok, a few bumps along the road but a growing product

Puntos a favor

SSO specifically for the Mac. Improving MDM.

Desventajas

Third party MDM integration and agent implementation is painful

Matthew
Calificación general
  • Sector: Instituciones religiosas
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Jumpcloud simplifies SSO

Revisado el 2/11/2021

We are simplifying our onboarding process to have minimal passwords and provide one dashboard for...

We are simplifying our onboarding process to have minimal passwords and provide one dashboard for both MDM and user management.

Puntos a favor

We like the ease of use for deployment and managing users in one place. We like the ability to add apps easily to single sign on

Desventajas

MDM for IOS/Android is Missing the mark. Jumpcloud is also missing several "one click" options to enable single sign on for some apps like Meraki etc.. I would expect a of an API solution for things like Meraki. The MDM options overall are lacking as in I am not able to push WIFI config via MDM which I consider a basic task.

Alternativas consideradas

Microsoft Azure y Okta

Razones para cambiar a JumpCloud Directory Platform

Ease of deployment.
Dejan
Calificación general
  • Sector: Banca
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Excellent

Revisado el 2/11/2021

Very very good

Very very good

Puntos a favor

User and password management is very easy to implement

Desventajas

Not sure what to put here but I didn't find thing which I can put here