Opiniones de EngageBay CRM

Su gran variedad de herramientas abarcan la mayoria de los requerimientos de quien lo adquiere.

Podria ser un poco complicado de enterner cuando recien se implementa pero todo es de practica y costumbre.

Es una herramienta de facil aprendizaje, intuitiva y acorde con lo que uno necesita.

Hace falta imcorporar funciones como Google Meet

Es relativamente barato y tiene excelente relación Calidad/Precio, cumple muy bien como CRM, ofrece una amplia gama de características que pueden ayudar a las empresas de todos los tamaños a mejorar su gestión de clientes potenciales, clientes y ventas

Tuvimos algunas dificultades para crear campos personalizados para almacenar datos específicos de nuestra empresa, pero pudimos resolverlo de igual manera

Su facilidad de gestion y la optimizacion movil

Algunas caracteristicas senpueden mejorar

It's very modular. You can use just the required feature without paying for extra modules. This means that it can be adapted to any business. For example, in my business, I only need the help desk feature for now, which is free, by the way! It's nice to know that I can add the marketing module if one day I decide to do some email marketing automation.

I have no complains so far, and I have been using it for 2 years.

Pricewise is the system much cheaper than other Systems - especially if you scale.
You can run more than one domains and the automation functions are good.

The system is less intuitive than e.g. hubspot. more complicated to setup and use.
Help is only in english and there is no real support structure. Unless a old video guided support. This taks more time to effectively use it. What i really didnt like is, the strong outreach for positive reviews. I think i got 5 messages on that...within the first week.

Easy to import contacts. Dashboard is clear. I like the a la carte option of additional services.

I appreciate follow up for assistance, but this was a bit of overkill. I had to clear time to transfer in my contacts and look at the product in more detail, but received 4 calls prior to having that time, creating some pressure.

Even though we've only been using it for two months, the app has received positive reviews thus far. The simplification and automation of repetitive tasks is commendable as it results in time and effort savings. The integration of apps is superb. The Engagebay Team provides excellent assistance for the CRM system, which satisfies all of our needs. Because the platform offers excellent automation for forms, landing pages, and emails, it's a great substitute.

I believe there is room for improvement in the GUI. Given how basic the template and library are, I suppose Engagebay can do better.

Easy to use. Excellent customer service.

I have no real issues with Engagebay CRM. Very happy with it.

I have been using this tool for a few months now and I am happy that I have made a right decision of selecting this tool. It is very much easy to use and understand. It offers excellent features at a very small price.

I have found no issues with the product so far

How easily the tracking tools and API can be linked together, and how it conjures up all the complex functionality needed in one package while tricking consumers into thinking it's easier than it is. Despite its incredible capabilities, the gadget is simple to operate and basic.

Having the ability to delete and then add links, tabs, and menus to items that aren't in use would be convenient. Furthermore, social media marketing is just available on Facebook, Instagram, and Twitter. Really, I would want a far wider range of options.

Engagebay has been a game changer for our business. As a small medium sized company finding a comprehensive affordable was a big challenge for us. Engagebay has exceeded our expectations. The live chat feature is a lifesaver and the support resources like articles, youtube videos are incredibly valuable.

The mobile app has limited features and doesn't offer full range of features that are available on desktop version. Also, I have found a few performance issues while dealing with large volumes of data.

It has the best value for money. I use all features I need and still pay a relatively low free for that. I was actually searching for such CRM and after trying may CRM's Engage bay has all I need.

That I can't integrate messagner chats and have communication inside of the CRM

I find EngageBay a comprehensive, all-in-one solution, offering robust functionalities across organization, task automation, form and landing page creation, marketing campaign management, and result tracking. It provides an extensive toolkit essential for both marketing and sales teams, seamlessly integrating appointment scheduling, content creation, campaign execution, and data organization.

I haven't found a single aspect of EngageBay that I haven't liked yet. Whenever I encounter an issue, the chatbot is always there to provide instant assistance, making the experience even smoother.

It is a comprehensive system that is easy to use, and if the get a problem the help guys are really good

I just would like to have the ability to change the user view so that I can have one time quick view and I would love to link Skype

It offers lots of features that a small but growing business can access. The support team are incredibly helpful (and quick to respond) if you ever have trouble figuring something out. There are also plenty of free resources such as articles and videos.

Yes, there are some features such as the ability to view what list(s) a contact belongs to from their profile in the marketing hub, and the ability to forward tickets to other emails in the service hub. Some tasks require work-arounds to accomplish. The support team gladly take suggestions for improvements though, and the program is always improving.