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477 opiniones
- Sector: Productos farmacéuticos
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 1-5 meses
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Solución integral de CRM con inconvenientes menores
Revisado el 24/4/2023
A pesar de los inconvenientes menores, he tenido una experiencia positiva con EngageBay. Se ha convertido en una parte esencial de mis operaciones comerciales y he visto una mejora significativa en mis esfuerzos de marketing y ventas desde que adopté esta plataforma.
Puntos a favor
Me encanta especialmente la interfaz de usuario intuitiva y la fácil integración con otras herramientas. Considero que las funciones de automatización de marketing son de primera categoría, lo que me ahorra mucho tiempo y esfuerzo en la gestión de mis campañas.
Desventajas
Si bien aprecio las amplias funciones que ofrece EngageBay, experimenté algunos contratiempos. Me di cuenta de que el software puede ser algo lento a veces, lo que puede ser frustrante cuando trato de hacer el trabajo rápidamente.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Prueba gratis
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
¡EngageBay es simplemente asombroso! Esta plataforma completa para la gestión empresarial
Revisado el 27/3/2023
Puntos a favor
ofrece un servicio de soporte excepcional para garantizar que las empresas puedan manejar con éxito las solicitudes de atención al cliente! Y su interfaz intuitiva es tan fácil de usar que los usuarios pueden explorar todas las herramientas y funciones sin ningún problema.Esta plataforma de vanguardia también ofrece características adicionales que están diseñadas para mejorar la eficiencia y productividad empresarial. Desde el análisis de datos avanzado hasta la integración con otras aplicaciones empresariales y la automatización de tareas, está siempre un paso por delante.
Desventajas
En ocasiones, el desempeño del sistema puede ser subóptimo, lo que lleva a una experiencia insatisfactoria para el usuario. Además, la información proporcionada para solucionar problemas comunes a menudo es incompleta y carece de detalles.
- Sector: Marketing y publicidad
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Una herramienta con muchas inegraciones y muy completa, un CRM de calidad y realmente eficaz
Revisado el 20/5/2023
En general me ha encantado, por las muchas funcionalidades que incorpora y por su precio sorprendentemente asequible para todo lo que incorpora este genial CRM. Muy buen trabajo el realizado también en su interfaz de usuario
Puntos a favor
Me ha gustado mucho su amplia funcionalidad, así como las muchas opciones de personalización que ofrece
Desventajas
En algunas áreas, como los informes, he echado en falta alfunas opciones más de personalización
- Sector: Hospital y atención sanitaria
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Buena
Revisado el 26/12/2022
Buena practica y segura
Puntos a favor
Su facilidad de gestion y la optimizacion movil
Desventajas
Algunas caracteristicas senpueden mejorar

- Sector: Materiales de construcción
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Near perfect combination of CRM and Email marketing tools
Revisado el 23/6/2022
An interesting and good solution for our needs. The user interface is clear and easy to understand and use. workflow is easy to understand and follow.
Puntos a favor
It's much simpler when You have a good defined and flexible CRM with an Email marketing tool as one service. CRM is especially good and informative, designed mostly for returning clients.
Desventajas
Email builder should be better. The campaign dashboard is good but can be improved. Technical support is too pushy and offers things and options that are not needed.
Alternativas consideradas
MoosendRazones para cambiar a EngageBay CRM
Moosend has several good options but they started to make some changes and increase prices.- Sector: Gestión de organizaciones sin ánimo de lucro
- Tamaño de la empresa: 2-10 empleados
- Software usado Mensualmente durante Más de un año
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Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 7.0 /10
Good software - be sure to know your needs
Revisado el 28/3/2023
Overall experience was very good. EngageBay is not a bad product at all. There are a lot of options available and the support is great.
Puntos a favor
I mainly used EngageBay to track contacts and for emails (broadcast emails, etc). Contact management was easy to follow and use. I really appreciated the training videos. The chat support has always been very helpful when needed.
Desventajas
Email templates were okay. . just okay, but customizable. Over the last couple of years, I anticipated more of a variety added that what has been. Pricing is okay. This is where I recommend that you know what you need and compare to pricing of other packages. You will find that EngageBay is competitive (I have the all in one), but I have to ask what I really use and need for the price. Also, be aware that the amount of emails to send are limited when you first start and you have to 'warm up'. I did not realize that and it delayed some aspects for me.
Razones para elegir EngageBay CRM
Number of contacts for the priceSoftware anterior
KeapRazones para cambiar a EngageBay CRM
Price- Sector: Recursos Humanos
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 6.0 /10
Wonderful customer service
Revisado el 6/4/2022
Puntos a favor
The customer service is very good whenever there is a problem you can write in the chat and you will be helped.
Desventajas
Some features are missing when you work with any software because there is never a 100% fit of your needs otherwise there wouldn't be so many different offers. But engagebay is helping us with CRM wonderfully. The system could look a little more modern but its just a small thing.
Razones para cambiar a EngageBay CRM
We were convinced by the demo-appointment- Sector: Organización de eventos
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Awesome all-in-one CRM/Marketing/do-it-all
Revisado el 24/2/2023
Very good alternative to much more expensive tools such as Hubspot. New interface is very slick and honestly I don't know why anyone would choose anything else for marketing, contact management, sales pipeline, task management, product catalogue, landing page management, user tracking, emailing tool...
Puntos a favor
Very simple to use marketing suite, linked with database, automations, repository, sales management... you name it it probably does it.
Desventajas
Task management is a bit weak but they constantly improve.The stats dashbo
Alternativas consideradas
HubSpot CRMRazones para elegir EngageBay CRM
Monday was not a great CRM, but is an awesome project management tool.Software anterior
monday.comRazones para cambiar a EngageBay CRM
Cheaper and more flexible- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
EngageBay is the best bang for your buck if you want to achieve great email results
Revisado el 18/5/2023
Overall, I've thoroughly enjoyed using EngageBay. It has given us email results that I don't think could have been achieved on other platforms.
Puntos a favor
There are creative ways of sending emails in EngageBay that have boosted our open rates to over 40%.
Desventajas
There needs to be more API functionality, especially when it comes to reporting email success
Alternativas consideradas
ActiveCampaignRazones para cambiar a EngageBay CRM
It was far less expensive- Sector: Comercio minorista
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Using EngageBay for Work
Revisado el 11/4/2023
Engagebay's work environment is very comfortable and the mobile app provides access to most of the features that the web app does.
Puntos a favor
Engagebay offers free tools for everyday work. Do you have a product or service to offer? Engagebay puts at your disposal: contact management, marketing campaign, land pages, and chat.Promotional video templates and email sequences are extras for a free service.In addition, the paid features are more accessible than competing products.
Desventajas
The non-free options are enabled in the menus, they are not distinguished from the other options and the user may think that they already have those paid tools.
- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Outstanding Customer Support
Revisado el 11/4/2023
I needed a cost prohibitive plan form that has every thing to market my fitness business along with the automation. I was using multiple pieces of software well over 300+ a month and Engagebay has replaced all of them at a fraction of the price.
Puntos a favor
Really it's the all in one marketing Automation. I can send leads here and quickly get them in an SMS or email campaign.
Desventajas
Their documentation is not stellar however there chat support is excellent. I've never waited more than 2 mins to get a support rep and they've always solved my problem instantly.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado Semanalmente durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Engagebay is the Best CRM
Revisado el 17/4/2023
I recommended this to my boss and we are using Engagebay now
Puntos a favor
You can compare this to Hubspot but 400% more affordable plus the customer service is 24 hours top notch! Also their page is so easy to use!
Desventajas
None. I just love Engagebay because of the functionality, customer service and price!
Alternativas consideradas
ZapierRazones para elegir EngageBay CRM
CheaperSoftware anterior
HubSpot CRMRazones para cambiar a EngageBay CRM
Customer service and price!- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 201-500 empleados
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Great All-In-One solution
Revisado el 12/5/2023
There are a few small details that could be improved, but this would happen naturally as customer base increases and demand for those cosmetic improvements rises.
Puntos a favor
I think the excellent support team and speed of response and problem resolution. Overall, the software has very easy to use.
Desventajas
I think a knowledge library with videos would be good to have at hand.
Razones para cambiar a EngageBay CRM
Cost, functionality, reviews. Mobility.- Sector: Salud, bienestar y deporte
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante Prueba gratis
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
First Tech Support Call
Revisado el 3/4/2023
Puntos a favor
I Just had my first Tech Support Issue at EngageBay and [sensitive content hidden] handled it VERY quickly & easily. Also, when I was experimenting with another competitive platform, I could get NO direct contact with any Tech Support. With EngageBay, when they could see I was not setting up their platform (while I was experimenting with the other one), I got FOUR phone calls from living people at EngageBay in a matter of 2 or 3 days! ... So THAT is Amazing! Other than that,
Desventajas
I am JUST now setting EngageBay up. So I'm not able to Comment much on that yet.
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Feature-rich without breaking the bank
Revisado el 6/10/2020
We love EngageBay and highly recommend it to our clients who want/need a full featured platform that will work across multiple departments, automate regular tasks, and that don't want to pay the high-price and add-on that you have to with many other tools. EngageBay's support team is AMAZING!! Anytime I have a question about something, they are quick to respond, very helpful and knowlegable, just a breath of fresh air to know that I can get a hold of someone when we have issues (which isn't that often, but when we do they are there!).
Puntos a favor
It is amazing to me how feature-rich the platform is at the cost. More features and functionality than some of the 'big guys' for a fraction of the cost. It is easy to use and train clients on the system, so that is ALWAYS a huge plus for us.
Desventajas
Learning curve at first just to understand how it works differently from other systems, but that is not necessarily a con of EngageBay because that is the same for every new platform as each has their own little intricacies.
Respuesta de EngageBay Traducir a Español
Thanks for the great review Cameron. Your words are super encouraging.
We will continue to build great features to help small businesses grow their businesses without breaking the bank on expensive bloated software.
- Sector: Administración educativa
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de un año
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
Customer Support
Revisado el 11/2/2022
We are able to manage our customers and prospects well. With automations and workflows we are able to set up drip campaign which keep lead warmer and help in conversions.
Email handling is very good, we are able to do email campaigns
We are also using ticketing tool for customer support.
Chat widget is good and used in our multiple sites.
Loved pop up and messages displayed on my different sites , intelligent control through engage bay. If two step pop up capturing phone number with country code and email is given would really solve our business problem and improve our whatsapp integration
Puntos a favor
Found a very good customer support. My couple of issues were resolved realy fast appreciate same.
Easy to use tool, workflows and automations are easy to set up and very useful
Desventajas
Additional email purchase is very very expensive. Would love this tool and blindly recommend to all of my community if additional email purchase can be reduced.
One additional functionality which can be very useful for business can be scheduling a batch job to run workflow or automation on specific date and time or with specific frequency like daily or weekly.
In forms phone number field need to be improved - country code should be captured correctly associated with main phone number
Razones para elegir EngageBay CRM
More functions and features - single crm tool with most featuresSoftware anterior
JiraRazones para cambiar a EngageBay CRM
Click funnels is very expensive - but landing pages are awesome will switch to click funnel for landing pages once I have budget Convertkit is very good for email marketing - but engagebay offers full crm solution which both product does not have. Engage bay email functionality is very expensive so will look for integration with convertkit in near future.- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
A Magic wand
Revisado el 11/11/2020
I am very satisfied with EngageBay, I see my company as advanced user of EB, when we got stuck with something, they are always ready to listen and enhance the tool to achieve the desided feature and make the tool even better!
Puntos a favor
Easy of use, easy of implement, easy of integrate!
Desventajas
Webinar features, landing pages does not support reusable headers and footers, no option to build own templates.
Missing Social Software Analytics
Razones para elegir EngageBay CRM
Features, dashboards.Razones para cambiar a EngageBay CRM
Flexibility, pricing model, all in one, Sales, Marketing and Support... no need to have lots of tools.Respuesta de EngageBay Traducir a Español
Thanks for the review Marcello.
Our landing pages can now support reusable headers and footers. We have developed this feature and it is currently in QA and should go live in a couple of days.
We already have the feature to build new landing templates from scratch. You can also code your own ones too. Please check it out and we would glad to help if needed.
- Sector: Ingeniería industrial o mecánica
- Tamaño de la empresa: 51-200 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 8.0 /10
8 Month use Review
Revisado el 20/10/2020
Software is overall nice some features are missing and some on the current ones are limited but overall its very easy to use and hope to see where the software goes to into the future
Puntos a favor
The software is nice to use some features are pretty self-explanatory, but there are some features that are missing maybe adding like a module based system where you are able to create and customize modules to your liking, which our previous CRM system was able to do wish there was a function like so.
Desventajas
Some features are missing, or are under development but the current ones available are fine for now but as the industry grows your CRM should be able to adapt otherwise it's not good
Respuesta de EngageBay Traducir a Español
Thanks for the review Matthew. We look forward to receiving all the customer feedback and making EngageBay the best marketing and sales software for growing companies.
- Sector: Suministros y equipo para empresas
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
A Comprehensive and Easy-to-Use CRM Platform
Revisado el 7/12/2022
Overall, EngageBay is a great CRM platform that offers a range of features to help businesses manage their customer relationships. It is easy to use and has an intuitive interface. Additionally, it offers a range of pricing plans to suit different business needs.
Puntos a favor
My favorite feature of EngageBay is the marketing automation tools. This makes it easier to send out automated emails, track customer interactions, and create personalized campaigns. It also makes it easier to segment customers and leads, as well as score leads based on their behavior.
Desventajas
My least favorite thing about EngageBay is the lack of customization options. It can be difficult to customize the look and feel of the platform to match the branding of a business. Additionally, the reporting features are limited.
- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Outstanding Marketing Automation Platform
Revisado el 20/1/2022
Overall, I will recommend Engagebay to all my colleagues in the marketing world. Simply outstanding tool. Its truly all in one marketing tool
Puntos a favor
I love the marketing automation, landing pages, email broadcast feature of the tool. Above all, I love the pricing of the tool. Early-stage startups like us who have no marketing budget, but still want to initiate marketing will love it.
Desventajas
List management needs improvement. But, I am confident that they will improve it for sure.
Alternativas consideradas
Zoho Marketing Automation, ActiveCampaign, Freshsales, Brevo, Keap, Mailchimp y HubSpot CRMRazones para elegir EngageBay CRM
Zoho Campaigns is not good (simply put - its bad marketing tool). So, we looked alternative and switched to Engagebay, which served our needsSoftware anterior
Zoho CampaignsRazones para cambiar a EngageBay CRM
EngageBay is a cost-effective tool, simply put alternative to super expensive Hubspot- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: Trabajador autónomo
- Software usado A diario durante 1-5 meses
-
Fuente de la reseña
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Great features with no cost and unbelievable effective and fast support
Revisado el 4/8/2022
Puntos a favor
Easy to deploy and use. Very fast and effective support. Additional requests are developed and issued bugs are fixed almost instantly. I have never seen this fast development capability before in any other software before.
Desventajas
It would require to develop some additional features for ticket management. But I am sure they would do that instantly after reporting. They have done that to my requests before within 1 day.
Alternativas consideradas
FreshdeskRazones para elegir EngageBay CRM
Free version was very limited. Engagebay provides much more function in its free version.Software anterior
FreshdeskRazones para cambiar a EngageBay CRM
ngagebay provides much more function in its free version.- Sector: Tecnología y servicios de la información
- Tamaño de la empresa: 11-50 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Its really an alternative to HubSpot and Agile CR<
Revisado el 20/10/2021
It has been a great experience and i onboarding is super easy.
Puntos a favor
Well I tried several CRMs which include ZOHO CRM PLUS, AGILE ENTERPRISE, and Hubspot for a while.
Most CRMs have same functionalities but when it comes to pricing its way different. Engagebay has everything which Agile, ZOHO, Hubspot has but at a fraction of the cost.
When you are running a digital business you probably have thousand of leads or contacts who you want to nurture and with limited contacts you cant do miracles. Engagebay has give me unlimited storage of contacts and i can send 50,000 emails a month without connecting any other email app like sendgrid or mailchimp. Other thing is support, their 24 hours support is awesome and team is also cooperative as well. Therefore, you should try this since it has everything which a high end CRM has but at fraction of the cost.
I would highly recommend EngageBay to use.
Desventajas
Engagebay has give me unlimited storage of contacts and i can send 50,000 emails a month without connecting any other email app like sendgrid or mailchimp. Other thing is support, their 24 hours support is awesome and team is also cooperative as well
- Sector: Marketing y publicidad
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante 6-12 meses
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Probabilidad de recomendación 10.0 /10
The Best All-in-One Budget Friendly CRM Out There!
Revisado el 10/8/2022
Overall, the tool has served our needs. Anytime I need to get help with something I don't understand or feel isn't working properly I can almost always get customer service help immediately through chat. They are always helpful and polite.
Puntos a favor
After having used several other CRM tools (Infusionsoft, HubSpot, and Insightly) investing in EngageBay was a no brainer to me. Why? It offers all of the "things" that most businesses need such as a robust CRM, Sales Pipeline, Email Automation, Calendar Tool, Email Marketing and MORE. I was paying so much more for all of these features with the other companies and wasn't using everything. It was a massive investment that just did not make sense. EngageBay makes sense.
Desventajas
There are a couple things that I enjoyed having access to in Hubspot that EngageBay does not do well, yet. Having the ability to customize my proposals would be a game changer. Currently, it's very limited in how you can pull this off in the proposals feature. I would also appreciate a more customizable calendar feature.

- Sector: Telecomunicaciones
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Everything under one roof
Revisado el 10/8/2021
Puntos a favor
EngageBay cover all of any business needs, from task managing to customer support platform. I mainly use it to collaborate on task and project. It comes with good communication hub that let us to have a quick and swift connection between us to discuss on the task and project.
Desventajas
As this software is packed full with features, it can be quite confusing to use it for the first time, and to choose the correct tool that i need to running the project objective that i has planned. The manual guide is not too detail and not very helpful for me.
- Sector: Aprendizaje en línea
- Tamaño de la empresa: 2-10 empleados
- Software usado A diario durante Más de dos años
-
Fuente de la reseña
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
All the features at an unbeatable price!
Revisado el 17/3/2023
Puntos a favor
EngageBay is very intuitive to use and has all the tools of other CRMs that cost 10x as much. They are always available and have been very helpful with every question we have asked.
Desventajas
Understanding which features were included in the different plans was a bit confusing at first.