RAKEN

4,6 (234)
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Aplicación de creación de informes y gestión de campo para la construcción

Calificación general

4,6 /5
(234)
Relación calidad-precio
4,6/5
Funcionalidades
4,4/5
Facilidad de uso
4,7/5
Asistencia al cliente
4,7/5

95%
de los usuarios recomienda esta aplicación
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234 opiniones

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

es una plataforma de gestion de proyecto y tareas

Revisado el 7/9/2023

Puntos a favor

la facilidad de uso y la eficacia en la gestion y organizacion de tareas y proyectos

Desventajas

la falta de fiabilidad y la dificultad para encontrar informacion precisa

Aneisha
Aneisha
Calificación general
  • Sector: Ingeniería civil
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Do we love Raken? Yes, let me count the ways!

Revisado el 24/10/2018

Just amazing! It doesn't matter if it is billing, recommendations, walking a non-tech employee...

Just amazing! It doesn't matter if it is billing, recommendations, walking a non-tech employee through logging on, assisting on feature access or training, this company is by far one of the best in customer service and the level of power for field reporting is superior to anything we have had in the past!

Puntos a favor

1. Cloud based (no expensive servers, no storage limits)
2. Extremely easy to use
3. Allows Foremen/Superintendents to have very detailed field reports
4. Can share photos, recordings, weather, and reports with a link vs. large emails
5. Can track jobs by crews, employee, and cost codes
6. Easily document weather delays
7. Voice recording allows for a LOT of flexibility and complete detail
8. Phone, ipad, tablets or desktop are part of the accessibility with just a logon
9. All this at an affordable price
10. If you need to go to mediation and/or court, this is quite the electronic storage
11. Allows for employee to sign the time/work performed and no accidents
12. Easily modify your daily field report for different jobs.

Desventajas

1. We started when it first launched and it didn't have all the features but they were listening and added new things constantly
2. Would like to see more gps functions later for time card validating

Respuesta de RAKEN

Thanks for your time writing this review and feedback, Aneisha! This is very exciting to hear. We have built Raken based on customer feedback and will continue to do so. Thank you!

Mark
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Program is very adaptable

Revisado el 4/4/2024

It’s the next step in evolution for both the construction and management whether that be from an...

It’s the next step in evolution for both the construction and management whether that be from an office side or a site side

Puntos a favor

With very little training, anyone, and everyone can at least use some function of the app, and be useful and productive with it

Desventajas

Good is not cheap and excellent is even more expensive

Tung
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado Semanalmente durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Raken System

Revisado el 3/8/2024

Raken seems somewhat helpful in keeping the details for different jobsites.

Raken seems somewhat helpful in keeping the details for different jobsites.

Puntos a favor

Raken help keeps track of details at different project locations.

Desventajas

Obtaining an invoice from Raken system is challenging.

Kathy
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 3.0 /10

Needs improvement

Revisado el 2/12/2024

It's okay but unfortunately, I have worked with better systems.

It's okay but unfortunately, I have worked with better systems.

Puntos a favor

It's an okay system for timecards, however, you have access to everyone's timecard in this system. It also doesn't allow you to sign your timecard daily.

Desventajas

I stored my signature on file however I get an email notice every week to review and sign my timecard, however, it does not allow me to just insert my stored signature so I have to write it every time. It is very annoying and time-consuming.

Jenna
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 6.0 /10

Raken works well with sage product

Revisado el 4/4/2024

The start was slow as we kept running into compatibility issues. Once connected it was a very fast...

The start was slow as we kept running into compatibility issues. Once connected it was a very fast transition. Team was super helpfull in trying to get the program installed and ready.

Puntos a favor

Once the setup was completed. the ease at which we can upload pay hours and gather reports was amazing and most workers have adjusted to it quite well.

Desventajas

Equipment tracking is currently the worst feature. you can only add equipment by hours. you can' separate it into different segments. and when you are working on and off a project each time you move the equipment it creates an entry and make it really hard to track/ has too many entires.

Justin
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Raken is a great asset

Revisado el 3/4/2024

Raken works well for us in the office and the field. Gives everyone one place to put all the jobs...

Raken works well for us in the office and the field. Gives everyone one place to put all the jobs and tracking everything moving through multiple job sites.

Puntos a favor

Ability to use in the field helps keep the job running without taking the time out of anyone’s day to run out to look at the job and stream line changes.

Desventajas

Toolbox talks could improve for adding people via app vs having to go on desk top.

Marc
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Chose Raken

Revisado el 3/4/2024

Raken has been a very valuable tool in project tracking and documentation.

Raken has been a very valuable tool in project tracking and documentation.

Puntos a favor

The documentation of verbiage and photos. The ability to share these with offsite clients and stakeholders.

Desventajas

The system seems to update periodically without prior warning. A brief heads-up would be helpful.

Tracy
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Manager Administration and Marketing

Revisado el 2/10/2024

[sensitive content hidden] was professional and helped me resolve a renewal issue quickly
which...

[sensitive content hidden] was professional and helped me resolve a renewal issue quickly
which prevented a disruption with our reports. Thank you!

Puntos a favor

ease of use, many ways to customize reports.

Desventajas

I do not have any issue with the reports.

Kourtany
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 4.0 /10

needs more

Revisado el 1/10/2024

its been ok still learning and have a lot more too figure out

its been ok still learning and have a lot more too figure out

Puntos a favor

That the field supers can use it as well as other subcontractor's

Desventajas

that there isn't a osha part for JSS and PPE as well as no change orders or drawings or being able to collaborate with our subcontractors forms or share checklists

Wayne
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

B&E review

Revisado el 5/4/2024

Good really helpful and like using it

Good really helpful and like using it

Puntos a favor

Helps me save time and keep track of daily works done and also log the weather etc

Desventajas

Some small tweaks would help me. But the team are looking at this

Anand
Calificación general
  • Sector: Ingeniería civil
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Daily Tracking

Revisado el 4/4/2024

Puntos a favor

Tracking makes a life lot easily with the RAKEN and can upload all the photos to the daily logs.

Desventajas

Not Applicable and it has no cons to my knowledge

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Awesome Product

Revisado el 20/4/2024

Puntos a favor

It was simple and combined multiple platforms into one.

Desventajas

There is nothing I can think of to list here

Matt
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Raken is Perfect Tool for Small Subcontractor!

Revisado el 3/4/2024

Puntos a favor

Our small company is able to do all necessary project documentation and tracking in Raken.

Desventajas

WE would like to have a more seamless integration with our Quickbooks accounting software.

Steve
Calificación general
  • Sector: Automatización industrial
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Excellent easy to use and set up

Revisado el 12/11/2024

Customer service is easy to communicate with. The app is very flexible and user friendly.

Customer service is easy to communicate with. The app is very flexible and user friendly.

Puntos a favor

Flexibility. Depending on your project, you can select what you need and don’t need.

Desventajas

Still looking for the con. So far, the app has been very easy to learn.

Paddy
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Raken Reports

Revisado el 9/4/2024

Puntos a favor

Access by other team members. Raken provides office workers a view of daily activities and photos without the need to be onsite. We are able to communicate and collaborate on job issues

Desventajas

Sometimes its difficult to navigate to the correct tab

Tylyn
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Using Raken

Revisado el 3/4/2024

Puntos a favor

It's very user friendly. We have employees who aren't tech savy but they haven't had problems using it.

Desventajas

That all of our guys don't use it in the way that we ask them to.

Aaron
Calificación general
  • Sector: Servicios
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Raken review

Revisado el 5/4/2024

Puntos a favor

photo gallery has stamp dates. easy to scan thru

Desventajas

tracking cost is not easy to set up and review

matthew
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great product with room to grow

Revisado el 29/3/2024

Only been using a few months but it has been very positive - and has simplified a number of tasks.

Only been using a few months but it has been very positive - and has simplified a number of tasks.

Puntos a favor

Puts a lot of features at the finger tips of field users and easily manageable for admins

Desventajas

Need to make reporting more customizable
The Material module only tracks consumption, no way to track overall inventory

Kenneth
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la opinión

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 5.0 /10

Daily work Accomplishments

Revisado el 12/5/2023

Puntos a favor

I found that it was very easy to login to the application to easily find the current job that im working on very easy to upload photos of the days current assignment I am still learning about the application and the process still but so far I can say it is a good app to use

Desventajas

I don't have any complaints in regards to the application.

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado Semanalmente durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Construction is Hard, But Daily Reporting Does Not Have to Be

Revisado el 5/3/2019

Raken was the solution to our Daily Report Delema. Years of filing paper dailys left us with...

Raken was the solution to our Daily Report Delema. Years of filing paper dailys left us with mountains of papers to file, lack of information, and inconsistent reporting. On the surface this is OK until something happens down the road that you need to look back. Sometimes a job that is over 5 years old needs to get dusted off and dredged out from the bowels of the filing cabinet. Raken solves that with its easy to use interface, cloud storage, and impressive looking reports.

What sold us the most on the product was its ability to incorporate photos into our reports. It is well worth the upgrade in the account. Since our companies owner is not around all the time it allows him to log in at the beginning of each day and quickly get a visual feel for how each of our jobs are going. And we all know that a picture is worth a thousand words. This is paramount when an issue arises; photographic proof is money- be it going into your pocket, keeping it from coming out of your pocket, or in the monetary value of time.

Although I would not say that Raken takes our employees less time in the field than our traditional reports (as their product promises) it does provide us with consistent reports that are easy for us to send to clients when needed, asses for subcontractor billing and most importantly: They guys USE it. Nothing is harder than getting your construction crew to follow a clerical procedure. Raken solves that with its easy to use mobile interface.

Puntos a favor

It is a software my guys in the field will and do use. It is simple as that.

Desventajas

Although constant updates are good, Raken does change their online site up relatively frequently as they roll out newer and better options for the product. Although the end result is good, for those who do not adapt to change in the technology world, or are not tech savvy it can be a bit frustrating.

Respuesta de RAKEN

Thank you for your review and feedback! We really appreciate this information as it helps with further development of Raken. If you need any assistance with using Raken in the most efficient way possible, please feel free to reach out to us at help@rakenapp.com or give us a call at 866-438-0646. We would be happy to help. Thank you!

Larry
Calificación general
  • Sector: Minería y metalurgia
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 0.0 /10

Not the right product for mining construction

Revisado el 15/9/2022

I am a Quality Control manager. In addition to the inefficiency of its daily use, Raken has CAUSED...

I am a Quality Control manager. In addition to the inefficiency of its daily use, Raken has CAUSED us a loss of information on many of our daily reports. Raken puts me and my company at risk of supplying incomplete information to our client. This is unacceptable and I would not recommend this software. Use of this product has been mandatory between contractors on this Federal underground project, but we have found it to impede our work and not be as time-saving and efficient as the company claims.

Puntos a favor

Ability for all users to edit or add data to the same document

Desventajas

Glitchy. Not stable. Raken is limited to Internet Explorer and doesn't work well with that. I use other browsers by choice and Raken forces me to use I.E.. Much data has been lost due to Raken's inability to save attachments consistently. Sometimes they save, sometimes they pretend to save and disappear. Raken does not work well without internet or phone signal (like in an UNDERGROUND MINE). If one user is logged on, another user's interface with Raken is slowed down significantly.Editing equipment and crews is tedious and has to be repeated every day for every report.

skip
skip
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Construction Technology Trends 2018

Revisado el 26/10/2018

I have not been using it that log and am just getting started on a new project, so not that many...

I have not been using it that log and am just getting started on a new project, so not that many subs are on board. I think it is adequate but could have a few more features where you can customize tabs. It doesn't seem like it is not that easy to filter and search topics (but i'm not completely familiar with all features).

Puntos a favor

Raken is fairly simple to use. Its feature are not complex or convoluted, and it covers enough to reflect accurate daley activities. I use the software mostly through my phone, but you have the option to do it from a PC.

Desventajas

Depending on network coverage using from your phone can be negative. When you go into the photo app you can't see the dates photos were taking making it difficult to select correct date range. If sub contractors are inputting info, it would be nice if it showed within specific area (subs work log) real time, so that it can be integrated within licensed users Log (not separate)

Respuesta de RAKEN

Thanks for your feedback, Skip! Please stay tuned as we're about to release an app version which supports offline. We will be sure to discuss your feedback regarding subcontractor data inputs with our Product team. For the meantime, feel free to use the 'Dashboard' functionality from either the mobile or web app. It includes a newsfeed of activities from inputs from the field - GC and subcontractor alike. Please contact us at help@rakenapp.com if you need assistance. Thank you!

Jason
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The Barton Malow Review

Revisado el 24/10/2018

I can hold people accountable for there actions of projected dates vs delivered dates. I can log...

I can hold people accountable for there actions of projected dates vs delivered dates. I can log deliveries as well as the inventory sheets of these deliveries.

Puntos a favor

I like that I can update from my Ipad and it will generate to my desk top and phone in real time. I also like that you can customize the review questions/inspection questions. I also like that I can email the uploaded and signed report to anyone I need to.

Desventajas

I would like to see my subs reports prior to having to sign the report as it generates the signed report. I would also like to have an option to upload videos as well. I would like to be able to search the reports making it easier to look up documentation as we move through the project., Sometimes we are required to supply dates and times of activities and or documented issues. It makes it a long investigation period when searching an issues or log that was done 8months in the past. Maybe there can be a key word search added and or task, unless there already is one that I dont know about.

Respuesta de RAKEN

Thanks for your review and feedback, Jason! Please contact us at help@rakenapp.com, we will be happy to assist you with the observations you¿ve described. Thank you!

Boaz
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la opinión

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

User friendly

Revisado el 18/8/2022

The fact if used on a daily basis, this tool has been extremely helpful when stating our point on...

The fact if used on a daily basis, this tool has been extremely helpful when stating our point on site conditions.

Puntos a favor

Easy to deploy, train new users, access to information.
This tool has helped us in multiple situations where the site supervision team will file reports to the GC claiming that the subcontractors are not preforming. I will have the foreman fill out a report along with pictures showing the real conditions of the site, simply send the report to the PM. This normally ends the false claims of underperformance.

Desventajas

Would like to see more "tool-box" talks sheets, relevant to the various trades.
More enforcement on making sure that the foremen carry out this task weekly