RAKEN

Aplicación de creación de informes y gestión de campo para la construcción

Calificación general

4,7 /5
(179)
Relación calidad-precio
4,6/5
Funcionalidades
4,5/5
Facilidad de uso
4,7/5
Asistencia al cliente
4,7/5

97%
de los usuarios recomienda esta aplicación
Ordenar por

179 opiniones

Usuario verificado
Calificación general
  • Sector: Fabricación de productos eléctricos/electrónicos
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Team Building

Revisado el 23/10/2018

We are seeing increased understanding of field related issues our teams are experienecing and implementing ways for our production team to address and improve issues.

Puntos a favor

It can be used by all team members at each members level of engagement. Quick and easy as well as longer and more detailed entries.

Desventajas

Slow team members delay the report being completed and sent, when the report is closed and sent new material can be overlooked.

Respuesta de RAKEN Traducir a Español

Thank you for the review and feedback! We are glad that the insights Raken offers help develop your teams and processes.

Ammar
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Don't waste more time on daily reports and stay organized!

Revisado el 13/3/2019

Puntos a favor

1) Its both on the mobile and desktop
2) I added all work logs so that I am always reminded of what things I have to look into
3) It has a task list
4) Can easily navigate between days / work logs
5) You can add pictures directly to any work log
6) It reminds you if you missed a daily report and you can specify which days you work
7) When you have repetitive work logs every day, you can use the roll over button and it'll automatically copy your previous day's report into today, without the pictures!
8) There's a note section where you can add general site notes, safety notes and so on
9) There are 6 survey questions that helps you stay on track every day and remind you of stuff
10) You can add more members and you can all contribute
11) It automatically adds today's weather to the report

and so much more! it helps you stay organized and is very user friendly.

Desventajas

1) I can not export all pictures or reports at once if i'm on the lowest plan
2) when you add a work log, its added to all future days ahead and will always show in the report even if it was empty and not added, this should change and raken should hide empty work logs from the report
3) work logs updates sometimes in a weird way and say you started with 10 work logs every day and if you delete some of the logs to not show in the report empty, raken will eventually update and delete that log from the upcoming days

Respuesta de RAKEN Traducir a Español

Thanks for all the great feedback, Ammar! We really appreciate it! Please reach out to us at help@rakenapp.com so we can help you with the work log rollover feature. We can turn it off so you can start fresh each day if that¿s preferable. Either way, it would be great to collect further feedback from you. Thank you!

Joe
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Updates needed

Revisado el 24/10/2018

I have pushed to have this as my recording system on all my projects. Over all experience is great, just frustrating when a photo wont load, that's the only way I find out that it requires an update

Puntos a favor

Ease of use and relay ability to the field is great

Desventajas

No notifications when updates are needed

Respuesta de RAKEN Traducir a Español

Thanks for your review and feedback, Joe! Updates typically only include improvements and enhancements, older versions can still be used. With that said, we will be sure to notify the Product team about your feedback. Thank you!

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Documenting and professionalism

Revisado el 13/3/2019

Our overall experience with Raken has been great. We have been awarded new projects because the general contractor liked receiving these reports. Also we have been able to demonstrate the work was done when going through a lawsuit.

Puntos a favor

Provides documentation for back up, shows your company is profesional, encourages accountability

Desventajas

Pictures are sometimes misdated, different profiles add up to the price and it can become expensive.

Respuesta de RAKEN Traducir a Español

Thank you for your feedback! Please reach out to us at help@rakenapp.com and we will be happy to assist you with this.

Clay
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Raken in Waterproofing

Revisado el 23/10/2018

Very happy.

Puntos a favor

Ease of use and ability to access from remote locations.

Desventajas

ability to navigate cloud stored data from my phone.

Respuesta de RAKEN Traducir a Español

Thanks for the review, Clay! If it¿s not too much trouble, will you please clarify your feedback with us at help@rakenapp.com? We currently have cloud integrations with Box, Dropbox, OneDrive, GoogleDrive, Egnyte, and iCloud. Thank you!

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

making dailies easy and keeping them looking professional

Revisado el 13/3/2019

Very good experience, can't imagine not using Raken now that we do..

Puntos a favor

This software is easy to use, and looks sharp. The layouts and the reports look professionally done.

Desventajas

no complaints at this time. It works well, and I am satisfied.

Respuesta de RAKEN Traducir a Español

Thank you for the review and feedback!

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Raken review

Revisado el 23/10/2018

Puntos a favor

Ease of use on multiple devices. Ability to capture photos for the reports. Ease of adding new subcontractors to the account.

Desventajas

If information is entered by someone before the pervious report is rolled over, all other information seems to have to be manually imported again.

Respuesta de RAKEN Traducir a Español

Thanks for your feedback! The rollover feature is designed this way so that we know which logs to keep. We will be sure to communicate with our Product team about this regardless. Thank you!

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Happy Customer

Revisado el 13/3/2019

Puntos a favor

Taking photos from within the app is fast and easy. The timecard option is very nice for keeping track of multiple crews. Definitely sames me a lot of time everyday. Instant weather capture is a great.

Desventajas

A keyword search function would be very handy to find a past event.

Respuesta de RAKEN Traducir a Español

Glad to hear Raken is working out well for you! To keyword search, please use our dashboard on the mobile app or the website. It will pull up all instances that the word in question was used in the past. Please reach out to help@rakenapp.com and we will give you a walk through of this if needed. Thank you!

Marcy
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Raken

Revisado el 15/3/2019

We probably don't use it like everybody else, I have some hard core technologically challenged workers. They will submit pics and messages that spark a discussion, so that's a step up

Puntos a favor

Once you figure out how to adapt to the program it's pretty simple and fulfills the need. I have a couple guys that hate paperwork and being able to send pics and short messages has cleared up a lot of hassle for me.

Desventajas

A lot of questions, especially when there is an upgrade. Either sell me the whole thing or let me have the light versions, don't keep adding stuff, my guys don't want to use it, when it changes.

Respuesta de RAKEN Traducir a Español

Thanks for the great feedback, Marcy. When we have new product features and updates, we try and make them as easy as possible and always offer free training sessions with our team members so that your team can get the most out of Raken. If you have any questions or would like to schedule a training session, please reach out to us at help@rakenapp.com. Thank you!

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Definite Time Saver

Revisado el 19/10/2018

Puntos a favor

The ease of use and how much time we are saving in the field doing daily reports, while at the same time getting a quality report

Desventajas

Would like a little more custom-ability of the reports

Respuesta de RAKEN Traducir a Español

Thank you for the review and feedback! It's great to hear how you can put in less time reporting and get even better daily reports! Thats the goal. Our Professional and Performance packages offer further customizable features and our customer success team would be happy to talk about what those are like. Feel free to give them a call any time at 866-438-0646.

Brian
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 8.0 /10

Great keeper of information with Cloud based back up.

Revisado el 19/10/2018

The Raken has been a positive addition to our field. It has replaced the old school hard bound book used for daily reports. It has allowed us the ability to diversify the documents we upload, including daily equipment inspections and other paperwork that comes in every day. The additional benefit of uploading photos or project progress and potential issues on site have been a bonus to the project management team in that they can see details if issues without having to go to the field to see them.

Puntos a favor

It has been fairly easy for our field end users to operate. By self admittance, we are not the most tech savvy group, but it has proven to be easy to maneuver around and upload documents we find to be important to us.

Desventajas

Not necessarily a con, but more of a financial decision. We should have upgraded to the next level to really take advantage of the customization. That was our choice and we are working through whether we make the jump to the next level.

Respuesta de RAKEN Traducir a Español

Thanks for the review, Brian! It's great to hear that Raken is easy to use, especially for a non tech-savvy group, and that you find lots of importance in the app. We appreciate the feedback! Feel free to call our fantastic customer success team at 866-438-0646. They will be happy to help with any questions you may have regarding packages and capabilities.

Robert
Calificación general
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

The very best daily reports!

Revisado el 9/5/2018

Due to the ease of use of this product, the entire team that now does Daily Reports does them quickly and easily and most important they do them DAILY because of this great product.

Puntos a favor

Started out with the free trail version on a single construction project, and after seeing how well it worked and how easy it is, we are implementing this program on several additional teams to get buy-in from more company members. It is extremely easy and QUICK to fill-out valuable daily information. I love the ability to quickly snap pictures right within the app and the final report timestamps the photos and formats them beautifully in the end product for distribution. Implementation of your company-specific logo is a great touch and it is very professional looking.

Desventajas

I wish we could add some fields / customize them a bit (for example, adding an Overtime and Double Time section to the hours). Also it would be great if we could search from within the iOS app - not just for days but also for content within reports in case we need to go back and look things up.

Respuesta de RAKEN Traducir a Español

Thanks Robert! Glad to see we're helping you out at Bayley. We're releasing some updates soon to address your concerns with time cards customization. Let us know if you have any other feedback!

Kyle
Calificación general
  • Sector: Servicios
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Complete construction management tool

Revisado el 12/3/2019

My company used a different field management app a few years ago and it did not have anywhere near the same capabilities as Raken. Raken is a straightforward way to track the progress of your project. Clients who receive the Raken report are also very impressed.

Puntos a favor

The software is user friendly, generates clean reports, and allows for all the information needed to keep an accurate and detailed reporting of the day's work.

Desventajas

The only con that I can think of is I know the Raken administrator for my company has dealt with a couple of glitches. I haven't had any issues though and think the app is great!

Respuesta de RAKEN Traducir a Español

This is great feedback. If anyone in your organization experiences glitches or issues within Raken, please reach out to us at help@rakenapp.com or call us at 866-438-0646. We will be happy to get it straightened out for you. Thank you for the review, Kyle!

Chris
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great time saver

Revisado el 23/10/2018

Puntos a favor

The time it saves. Ease of use. Great to use with pictures.

Desventajas

Lack of OneDrive interface. Inability to turn off photo saving. Lack of Caching.

Respuesta de RAKEN Traducir a Español

Thanks for reaching out to us! Please note that we have recently rolled out an integration piece with OneDrive that lets you pick files directly from OneDrive. Photos get automatically saved and organized on your device for you. Photos are autosaved because most customers like to have a backup of the photos added to their reports but we will be sure to communicate with Product that you¿d prefer them not to.

For more info in the OneDrive integration, check out this post: https://www.rakenapp.com/blog/announcing-new-raken-integration-with-onedrive

As for caching, please stay tuned. We¿re releasing a new version of the app next month which will allow for offline work. Please contact us at help@rakenapp.com if you have any questions. Thank you!

Brian
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 9.0 /10

Raken Accessibility

Revisado el 23/10/2018

Puntos a favor

Very easy to teach others and ability to basically give the clients and project managers an eyes on the site and consistently be updated on the projects is a huge plus.

Desventajas

As the person who has access to all of the program, I should be able to translate those powers to the app as well and be able to adjust the options from my phone as well. The phone shouldn't just be for the daily report but for me, Account Admin, to adjust the projects accordingly as well that might be only available on the computer.

Respuesta de RAKEN Traducir a Español

Thanks for your feedback, Brian! Although our mobile app has been simplified to make it as easy as possible for superintendents and foremen to create daily reports, we do have plans to also add admin type features including template customization and settings directly on the mobile app. For the meantime, feel free to use our web version or let us know if you need any settings changes, we will be more than happy to help. You can find us at help@rakenapp.com. Thank you!

Raymond
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Streamlined Reporting

Revisado el 11/3/2017

The Raken App has streamlined our reporting process. In the past our reporting process included taking photos and field notes. At the end of the day we would have to enter field notes into a word processor, download photos and then merge and convert to a PDF file. The Raken App completes all of these processes automatically and will additonally send the final report to email recipients. Our clients receive a clean, concise report that not only documents our daily observations, but also the progression of the project. In the event that you encounter a problem while using Raken, their customer service is outstanding. I highly recommend the Raken App.

Puntos a favor

Ease of use

Desventajas

The best plan is expensive for a smaller company.

Respuesta de RAKEN Traducir a Español

Raymond, thank you for the review and feedback. This is what we love to hear and we appreciate you listing the many ways that Raken helps you do your job.

Richard
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Raken Review

Revisado el 23/10/2018

Puntos a favor

I personally like that it’s available on all my devices and that I get reminders to complete my daily activities.

Desventajas

The daily and Survey part of the application does not have the option to duplicate your daily activities everyday. As an example rebar placement activities sometimes go on for up to week and it would be great to be able to input that activity once for the remainder of the week.

Respuesta de RAKEN Traducir a Español

Thanks for the review and feedback, Richard! We have a great feature in our app that allows you to copy your most recent work logs onto the current report. Once you enter Work Logs, please look for the circle arrow on the top right of the screen. As long as you have not entered any logs for the day, you will be able to copy your most recent logs. This is helpful when you¿re working on the same activities day after day. Please contact us at help@rakenapp.com if you have any questions!

Maria
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Sooo Thankful

Revisado el 19/10/2018

On a personal level I have recommended it to my spouses work and friends who also do Construction and how Raken keeps track of daily process

Puntos a favor

No more Excel Spreadsheets, the Field Employees have cut their time by over 75 %, and it's in real time. The live updates, seeing those activities make me feel like I am right there. We have multiple jobs in different areas in California and having the opportunity to see who's at the Job-site and what has been done for that day.

Desventajas

I really don't have a dislike, Raken is super friendly, there are some videos on how to use Raken, but I created my own SOP for my back up and training for any new field employee

Respuesta de RAKEN Traducir a Español

Hey Maria, thank you for the review! It's awesome to hear that Raken makes a big impact for you and your team.

Chris
Calificación general
  • Sector: Servicios medioambientales
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Incredible App

Revisado el 18/1/2019

Raken gives you an easy way to keep historical data of jobsites. Keep track of delays, injuries, etc... Great App!

Puntos a favor

Easiest App that I've found in order to keep historical data!

Desventajas

That it does not work offline! We were told that is now capable of offline but it still doesn't work, unless my guys are doing something wrong...

Respuesta de RAKEN Traducir a Español

Thanks for reaching out, Chris. Glad to hear that Raken¿s been working well for tracking your data. We do have an offline mode, which you must turn on a bit before you lose signal, so that Raken can cache your data. If you have issues with it, please reach out at help@rakenapp.com so we can assist! Thanks again!

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great System!

Revisado el 23/10/2018

Puntos a favor

Great way to keep all our daily reports in one place, and very easy for our foremen to use.

Desventajas

The new update doesn't let you click on the completed daily reports from the calendar on the desktop. Attachments from the surveys don't go to the overall attachments for the day.

Respuesta de RAKEN Traducir a Español

Thanks for your feedback! To access completed dailies from the calendar, please click on the day and then hit ¿view daily¿. As for attachments added to survey questions, please view the section ¿Survey Photos¿ on your PDF. Please let us know if we can help at help@rakenapp.com. Thank you!

james
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

raken review

Revisado el 23/10/2018

using raken for pictures/progress/documentation is awesome. Being able to document things in todays construction world is extremely helpful. Raken makes it easy and efficient to do so

Puntos a favor

Being able to document anything/everything daily is very useful
easy to use for workers
being able to do it on phone is very efficient

Desventajas

no cons, cant think of anything I dislike

Respuesta de RAKEN Traducir a Español

James, we are excited to hear that feedback from you! Visual progress documentation is very important and we are glad to see that you enjoy using Raken for that. Thank you for the review.

Eric
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Easy to use

Revisado el 10/1/2019

Customer service was quick to help resolve problem when needed.

Puntos a favor

Easy to follow videos to help with use and options that are available.
Reduced time filling out reports.
Adaptable format to conform reports for different types of jobs.

Desventajas

Have not found any yet very easy to get started and use.

Respuesta de RAKEN Traducir a Español

Thank you for the review, Eric! Happy to hear that the videos are helping out and that reporting is taking less time. If you ever have questions, always feel free to reach out to us at (866)438-0646 or help@rakenapp.com.

Josiah
Calificación general
  • Sector: Restaurantes
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

THE BEST REPORTING OPTION

Revisado el 23/10/2018

Puntos a favor

Our owners love the effective communication that the daily report offers. I personally love how easy it is for our team to use. #1 reason I love Raken is the repeat business it helps us genaerate.

Desventajas

It took a few weeks for our team to take hold. Once they did it is a game changer.

Respuesta de RAKEN Traducir a Español

Josiah, it is fantastic to hear that Raken helps generate repeat business and makes for effective communication between you and the owners. Thank you for the review!

Ben
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great product

Revisado el 8/11/2016

Raken has been the most helpful software tool I've used in my 24 years in construction. In addition, they are constantly putting out new updates and improvements and their support is the best I've ever seen. Highly recommend to any superintendents/PMs.

Puntos a favor

Easy to use, fast, mobile, automatically sends professional reports to project managers and owners

Desventajas

None

Respuesta de RAKEN Traducir a Español

Thanks for your great feedback, Ben! As always, feel free to reach out to help@rakenapp.com if you have any questions, or need assistance.

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Raken Daily Reporting

Revisado el 12/3/2019

Raken is the most affordable and efficient daily reporting tool and report generator I have used thus far.

Puntos a favor

The reporting through the subcontractors allows for the easiest and most time efficient daily documentation.

Desventajas

When multiple users input data offline there is a disconnect for choosing which data supersedes the others

Respuesta de RAKEN Traducir a Español

Glad to hear Raken is working out well for you! We¿re currently making further improvements to our offline mode so it would be great to understand your use-case fully. Feel free to reach out by email to help@rakenapp.com with any questions. Thanks!