Opiniones de RAKEN

RAKEN

Aplicación de creación de informes y gestión de campo para la construcción

Calificación general

4,7 /5
(183)
Relación calidad-precio
4,6/5
Funcionalidades
4,5/5
Facilidad de uso
4,7/5
Asistencia al cliente
4,7/5

97%
de los usuarios recomienda esta aplicación
Ordenar por

183 opiniones

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: Trabajador autónomo
  • Software usado Semanalmente durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 6.0 /10

es una plataforma de gestion de proyecto y tareas

Revisado el 7/9/2023

Puntos a favor

la facilidad de uso y la eficacia en la gestion y organizacion de tareas y proyectos

Desventajas

la falta de fiabilidad y la dificultad para encontrar informacion precisa

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Use It Everyday To Make My Life Easier

Revisado el 16/5/2019

Helps me a lot with my day to day daily logs, making them all in the same location, easy to find...

Helps me a lot with my day to day daily logs, making them all in the same location, easy to find and easy to read. Everyone is able to use the software. It is very easy to pick up and go.

Puntos a favor

It's super easy to upload photos, even on my slow connection it handles them easily. I LOVE that you can roll-over previous days work load, since most days my subs are doing the same things.

Desventajas

Too many tabs to click through. It would be better if everything was all in one location.

Respuesta de RAKEN

Thank you for the awesome feedback, we appreciate it!

Ammar
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Don't waste more time on daily reports and stay organized!

Revisado el 13/3/2019

Puntos a favor

1) Its both on the mobile and desktop
2) I added all work logs so that I am always reminded of what things I have to look into
3) It has a task list
4) Can easily navigate between days / work logs
5) You can add pictures directly to any work log
6) It reminds you if you missed a daily report and you can specify which days you work
7) When you have repetitive work logs every day, you can use the roll over button and it'll automatically copy your previous day's report into today, without the pictures!
8) There's a note section where you can add general site notes, safety notes and so on
9) There are 6 survey questions that helps you stay on track every day and remind you of stuff
10) You can add more members and you can all contribute
11) It automatically adds today's weather to the report

and so much more! it helps you stay organized and is very user friendly.

Desventajas

1) I can not export all pictures or reports at once if i'm on the lowest plan
2) when you add a work log, its added to all future days ahead and will always show in the report even if it was empty and not added, this should change and raken should hide empty work logs from the report
3) work logs updates sometimes in a weird way and say you started with 10 work logs every day and if you delete some of the logs to not show in the report empty, raken will eventually update and delete that log from the upcoming days

Respuesta de RAKEN

Thanks for all the great feedback, Ammar! We really appreciate it! Please reach out to us at help@rakenapp.com so we can help you with the work log rollover feature. We can turn it off so you can start fresh each day if that¿s preferable. Either way, it would be great to collect further feedback from you. Thank you!

Joe
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 5.001-10.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Updates needed

Revisado el 24/10/2018

I have pushed to have this as my recording system on all my projects. Over all experience is great,...

I have pushed to have this as my recording system on all my projects. Over all experience is great, just frustrating when a photo wont load, that's the only way I find out that it requires an update

Puntos a favor

Ease of use and relay ability to the field is great

Desventajas

No notifications when updates are needed

Respuesta de RAKEN

Thanks for your review and feedback, Joe! Updates typically only include improvements and enhancements, older versions can still be used. With that said, we will be sure to notify the Product team about your feedback. Thank you!

John
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Raken Haves and Have nots

Revisado el 13/3/2019

Raken is good. But far from the best.
It is expensive for what little it does. I think for what it...

Raken is good. But far from the best.
It is expensive for what little it does. I think for what it offers. Others will soon come along and find it essy to do more for far less

Puntos a favor

Raken is for all intents and purposes a great software for daily reports. Weather is right there. Days can be pulled up and out when needed

Desventajas

There are many things that other software does, within their daily reporting capabilities that Raken simply doesn't.
issue tracking and reporting is much better with other software. And the ability to customize the daily reports on a per job basis is better with other software

Respuesta de RAKEN

Thanks for your great feedback! We'd love to schedule time to go over Raken with you. Although we start out as a simple easy to use daily reporting app, there¿s a lot more that our software offers, including subcontractor collaboration, photo management, Time Cards, Summary Reports, Executive Dashboard, budgeting of hours, and more. We want to make sure that you get the most out of our solution so please email us at help@rakenapp.com to schedule a free (as always) training session with one of our team members. Thank you!

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Documenting and professionalism

Revisado el 13/3/2019

Our overall experience with Raken has been great. We have been awarded new projects because the...

Our overall experience with Raken has been great. We have been awarded new projects because the general contractor liked receiving these reports. Also we have been able to demonstrate the work was done when going through a lawsuit.

Puntos a favor

Provides documentation for back up, shows your company is profesional, encourages accountability

Desventajas

Pictures are sometimes misdated, different profiles add up to the price and it can become expensive.

Respuesta de RAKEN

Thank you for your feedback! Please reach out to us at help@rakenapp.com and we will be happy to assist you with this.

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Raken review

Revisado el 23/10/2018

Puntos a favor

Ease of use on multiple devices. Ability to capture photos for the reports. Ease of adding new subcontractors to the account.

Desventajas

If information is entered by someone before the pervious report is rolled over, all other information seems to have to be manually imported again.

Respuesta de RAKEN

Thanks for your feedback! The rollover feature is designed this way so that we know which logs to keep. We will be sure to communicate with our Product team about this regardless. Thank you!

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

making dailies easy and keeping them looking professional

Revisado el 13/3/2019

Very good experience, can't imagine not using Raken now that we do..

Very good experience, can't imagine not using Raken now that we do..

Puntos a favor

This software is easy to use, and looks sharp. The layouts and the reports look professionally done.

Desventajas

no complaints at this time. It works well, and I am satisfied.

Respuesta de RAKEN

Thank you for the review and feedback!

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Happy Customer

Revisado el 13/3/2019

Puntos a favor

Taking photos from within the app is fast and easy. The timecard option is very nice for keeping track of multiple crews. Definitely sames me a lot of time everyday. Instant weather capture is a great.

Desventajas

A keyword search function would be very handy to find a past event.

Respuesta de RAKEN

Glad to hear Raken is working out well for you! To keyword search, please use our dashboard on the mobile app or the website. It will pull up all instances that the word in question was used in the past. Please reach out to help@rakenapp.com and we will give you a walk through of this if needed. Thank you!

Marcy
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante 1-5 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 7.0 /10

Raken

Revisado el 15/3/2019

We probably don't use it like everybody else, I have some hard core technologically challenged...

We probably don't use it like everybody else, I have some hard core technologically challenged workers. They will submit pics and messages that spark a discussion, so that's a step up

Puntos a favor

Once you figure out how to adapt to the program it's pretty simple and fulfills the need. I have a couple guys that hate paperwork and being able to send pics and short messages has cleared up a lot of hassle for me.

Desventajas

A lot of questions, especially when there is an upgrade. Either sell me the whole thing or let me have the light versions, don't keep adding stuff, my guys don't want to use it, when it changes.

Respuesta de RAKEN

Thanks for the great feedback, Marcy. When we have new product features and updates, we try and make them as easy as possible and always offer free training sessions with our team members so that your team can get the most out of Raken. If you have any questions or would like to schedule a training session, please reach out to us at help@rakenapp.com. Thank you!

Usuario verificado
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante 6-12 meses
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Definite Time Saver

Revisado el 19/10/2018

Puntos a favor

The ease of use and how much time we are saving in the field doing daily reports, while at the same time getting a quality report

Desventajas

Would like a little more custom-ability of the reports

Respuesta de RAKEN

Thank you for the review and feedback! It's great to hear how you can put in less time reporting and get even better daily reports! Thats the goal. Our Professional and Performance packages offer further customizable features and our customer success team would be happy to talk about what those are like. Feel free to give them a call any time at 866-438-0646.

Susan
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Raken for construction reporting.

Revisado el 24/3/2017

We are steel erectors running 3 crews. We were going crazy trying to keep up with who was where...

We are steel erectors running 3 crews. We were going crazy trying to keep up with who was where doing what. None of our Forman are good with paper processing. We introduced them to Raken and we get more detail on a daily basis that we ever thought possible. They love it....what was burdensome communication is now bragging rights....the Forman take pride in their work and out-do each other with amazing photos of work completion and level of daily accomplishment. We are no longer chasing down fuel and charge card receipts as they just snap a picture of it, include it in the daily activity report and throw the paper away. No more Monday morning crisis calls from the office trying to sort payroll, either. We close everyday knowing how many hours each employee worked on each job. Payroll and cost accounting can now be processed daily and by Monday morning, payroll is all ready to go with the push of a button. The Daily Reports are also very professional in appearance. We are often treated like small potatoes by large General Contractors and now, with our Daily Reports, we no longer have long negotiation sessions over Change Order requests because our work is accurately and professionally documented along with photographs. Thanks, Raken. We are fans.

Puntos a favor

simplicity, affordability

Desventajas

limited search ability from the app.

Respuesta de RAKEN

Thanks for the review Susan! Glad we could make your daily reporting process much simpler.

Tim
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Best Software for Daily Reports

Revisado el 30/12/2019

We have been able to easily track many daily reports of our projects using Raken. Being able to...

We have been able to easily track many daily reports of our projects using Raken. Being able to have them all in one location is nice. Also, sending out daily reports to other people that need to see them is a great feature.

Puntos a favor

Using Raken for the past 3+ years, I have seen the software develop and continue to expand. Raken strives to be on the leading edge for keeping track of day to day activities on a construction site. Using the app on my phone or tablet has been very helpful in keeping track of jobsite Daily Reports. Being able to attach pictures to the report is great.

Desventajas

There has not been any issues or problems with the software that has stood out to me. Only thing I've had trouble with in the past has been pictures uploading sideways. This was corrected with an update to the app.

Respuesta de RAKEN

Hey Tim, thank you for the review and feedback!

nichole
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Love Raken - Highly recommend

Revisado el 23/10/2018

Tracking and receiving daily reports is made possible. Without Raken it would be a paperwork...

Tracking and receiving daily reports is made possible. Without Raken it would be a paperwork nightmare for everyone.

Puntos a favor

The support is the best support out of all the software packages we use. The developers respond quickly to bigger issues and most importantly the software is incredibly intuitive and well designed. All spectrum of technical skills in our company can use it with ease.

Desventajas

I wish they had more functionalities that we could use. We really only use the Daily reporting function. I would love to be able to download everything into an excel file.

Respuesta de RAKEN

Thanks for your feedback, Nichole! We have an Excel report called Manpower Summary which includes every work log ever entered into a daily report including the hours, the name of the contractor, and the description of the work performed. Please reach out to us at help@rakenapp.com and we will give you a rundown of this feature. Thank you!

Chris
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 10.000+ empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Great time saver

Revisado el 23/10/2018

Puntos a favor

The time it saves. Ease of use. Great to use with pictures.

Desventajas

Lack of OneDrive interface. Inability to turn off photo saving. Lack of Caching.

Respuesta de RAKEN

Thanks for reaching out to us! Please note that we have recently rolled out an integration piece with OneDrive that lets you pick files directly from OneDrive. Photos get automatically saved and organized on your device for you. Photos are autosaved because most customers like to have a backup of the photos added to their reports but we will be sure to communicate with Product that you¿d prefer them not to.

For more info in the OneDrive integration, check out this post: https://www.rakenapp.com/blog/announcing-new-raken-integration-with-onedrive

As for caching, please stay tuned. We¿re releasing a new version of the app next month which will allow for offline work. Please contact us at help@rakenapp.com if you have any questions. Thank you!

Chris
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Shaves 30-45 minutes off of our previous reporting system

Revisado el 30/9/2019

I use this application every work day that I have a project ongoing, love it...

I use this application every work day that I have a project ongoing, love it...

Puntos a favor

This is a very easy to use application, the interaction with my phone makes life a lot easier and frees me up to focus on my job...

Desventajas

Not much to not like, I would like it if I was able to keep information to roll over (or copy to) the next days report, to save redundancy...

Respuesta de RAKEN

Hey Chris! Thank you for the review! In Raken you do have the ability to rollover information. If you need any help figuring it out, email us at help@rakenapp.com or call us directly at 866-438-0646 and we'll be happy to show you how!

Charles
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 11-50 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

Easy and Reliable

Revisado el 22/10/2018

It makes it a lot easier for me to keep track of manpower for certified payroll purposes. It is...

It makes it a lot easier for me to keep track of manpower for certified payroll purposes. It is great for allowing others in the office to see the progress of the job on a daily or weekly basis.

Puntos a favor

It's a great way to keep track of man power and productivity. Raken is very easy to use and navigate. It keeps track of the weather to go along with the report and time stamps photos which is great for disputes down the road.

Desventajas

I wish there was a way to do sub categories under a job. I have a big job site with multiple buildings and wish you could set those up under the main instead of just labeling each building in the notes section every time.

Respuesta de RAKEN

Hey Charles, thank you for the review and feedback! We will definitely pass this on to our development and product team for further review.

Carsandra
Calificación general
  • Sector: Servicios medioambientales
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Saves me time

Revisado el 19/10/2018

For the most part I love this app. Can't wait to see what you come up with next.

For the most part I love this app. Can't wait to see what you come up with next.

Puntos a favor

The ease of use. I'm not computer savvy.
So this is easy for me to use day to day.
Relay information to my boss right away.
They can see photos without even coming to the site, especially if there is a change in conditions.

Desventajas

It will sometimes log ne out for no reason.

Respuesta de RAKEN

Hello Carsandra, thank you for the review and feedback on how you like the Raken app! We are excited to hear how easy it is for you to use and the communication benefit it adds for your team.

Steve
Calificación general
  • Sector: Vidrio, cerámica y hormigón
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Great software for daily reporting

Revisado el 29/9/2020

Compared to other daily reporting software I have seen, Raken ranks fairly high on the board for...

Compared to other daily reporting software I have seen, Raken ranks fairly high on the board for functionality and features.

Puntos a favor

I like the ease of entering pre filled checklist, adding photos and maybe a couple notes to complete the daily reports.

Desventajas

I think the incorporation of a copy button to carry the most mundane and repeatable tasks / notes forward to the next day. One example would be rental equipment. I usually doesn't change from day to day

Rick
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Field Superintendent

Revisado el 20/10/2018

Puntos a favor

I like the fact that as I go throughout the day I can pull up a specific job/project and input about production or problems that arise ...

Desventajas

It is kind of confusing to figure out how to edit if you’ve already signed Report for that day ...at least for myself .. I’ve gotten it down now though once I figured out what need to do ..

Respuesta de RAKEN

Thank you for the review Rick! We are glad that Raken makes managing multiple projects easier for you. If you ever need support or help figuring out the best way to use the Raken app, don't hesitate to call us at 866-438-0646. We're happy to help with any issues you may have.

Ben
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 501-1.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 8.0 /10

Raken Review 10-23-18

Revisado el 23/10/2018

Puntos a favor

Its great to get updates from my superintendents daily, even if I don't speak to them directly.

Desventajas

This is probably a setting issue, but I can't add extra comments to the reports while I'm reviewing what the superintendent has written.

Respuesta de RAKEN

Thanks for reaching out to us, Ben! Please contact us at help@rakenapp.com. It does sound like a settings or permissions issue. We will be more than happy to help!

james
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 201-500 empleados
  • Software usado A diario durante Más de un año
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

raken review

Revisado el 23/10/2018

using raken for pictures/progress/documentation is awesome. Being able to document things in todays...

using raken for pictures/progress/documentation is awesome. Being able to document things in todays construction world is extremely helpful. Raken makes it easy and efficient to do so

Puntos a favor

Being able to document anything/everything daily is very useful
easy to use for workers
being able to do it on phone is very efficient

Desventajas

no cons, cant think of anything I dislike

Respuesta de RAKEN

James, we are excited to hear that feedback from you! Visual progress documentation is very important and we are glad to see that you enjoy using Raken for that. Thank you for the review.

April
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 2-10 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Facilidad de uso
  • Probabilidad de recomendación 10.0 /10

Well worth the money

Revisado el 13/3/2019

Puntos a favor

The seamless navigation to all the features. Our project managers will use it because it's easy.

Desventajas

It's not a negative, but it does have some features that we simply do not use. Making it too integrated can make it a little cumbersome for some new users.

Respuesta de RAKEN

Thanks for your review and feedback, April! We appreciate it!

Usuario verificado
Calificación general
  • Sector: Administración gubernamental
  • Tamaño de la empresa: 1.001-5.000 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 9.0 /10

A necessity for Inspectors

Revisado el 23/10/2018

Great!

Great!

Puntos a favor

Daily reporting- ease of use. I can do my reports as I walk the site with my phone. It’s great because I typically write 10 reports a day.

Desventajas

Made more for construction managers or superintendents.

Respuesta de RAKEN

Thank you for the review! We're glad to hear that you can manage so many reports easily with Raken.

Aleksandr
Calificación general
  • Sector: Construcción
  • Tamaño de la empresa: 51-200 empleados
  • Software usado A diario durante Más de dos años
  • Fuente de la reseña

Calificación general

  • Relación calidad-precio
  • Facilidad de uso
  • Asistencia al cliente
  • Probabilidad de recomendación 10.0 /10

Great APP

Revisado el 23/10/2018

No any issues using this APP

No any issues using this APP

Puntos a favor

Dear “Raken” team,
I’m very appreciated for great APP. I’m enjoying using “Raken”.
Best Regards,
WWCC Site Supervisor,

Desventajas

Thanks.
Great software!
Best regards..

Respuesta de RAKEN

Hello Aleksandr! Thank you for the review, we are happy to hear that you enjoy using the app.