Opiniones de Your.Rentals

La simplicidad de uso y la claridad a la hora de ver las reservas.

La poca personalización que ofrece, ya que esta dirigido a simplificar pero hay propiedades que necesitan algo más de funciones.

It gets bookings! Staff are helpful. Easy to navigate the site.

Perhaps the site is a bit slow and it seems to take a while to update changes especially the minimum number of nights on seasonal rates

The ease to expose the apartment to international online sales channels. Furthermore, also payments are not left out, which is what at the end counts. Great!
A great add on is the synchronization to the ical calendar. Your.rentals also helps in making your apartment more visible, giving you hints and tricks how better to sell it.

Unfortunately there is no hold to influence presentations on the channels offered, as sometimes information is missfigured, even though Your.rentals got the correct information. Unfortunately the help desk was unable to solve that.
It may be cumbersome in maintaining rates and seasonal offerings for more than one apartment.

When they want you to log in and register they keep in touch with you and they are there for you once you do the mistake to sign up and list your properties they disappear

They are asking for ID's and sensitive documents through email and they do not tell you the purpose.
Due to GDPR all these kind of documents must be sent through softwares like docsvault.com and not through email this is not a professional handling.
They work in turtle speed movement. Their support emails , chat is non-existent they reply after 2-3 days. Their platform does not work it shows that your listings are sent to channels and this is not true if you manually search for them in the platform you will see that there are not anywhere. Their direct bookings also do not work they say its a problem that they are looking at and nothing happens. They have connectivity issues with channels like Booking.com that I have never managed to link with your rentals, again they told you that they are looking at the issue and it takes soo many days and nothing happens.

The dashboards are giving a quick and effective overview about reservations, payments and future guests. Easy to handle and to use. Intuitive. Simple and great menu bar. Quick and easy access for any consultation or administrative task. Works fine syncing reservations with iCal!

I wish there would be an app for for the iPhone and iPad. I guess this is under development. Quality score: Not sure what the criteria is to value the account. I had a score of 98 with 3 languages. I added another language and the score dropped to 96, indicating that adding more languages would leverage the score. I don't think this is very important for the use of the SW or even on the operational side but I thought its worth to mention it.

I change the image of my business. Now we are more visited and it helps me in my administration.

the first times is that the software didn't have many help and efficiency tools

That my listing can be promote in many different platform

Photo uploading I think should be more easy to do it, it has a high level requirement to do so, it must be easier to upload them.

easy to use (for a non-technical person like me).

nothing.... I like it.... what else do I need to say?

The pms is very userfriendly, and as a system it is very easy to navigate.

considering i have uploaded almost 1000 properties, there isn't anything not to like.

I don't have something special I lie it all.

I like it all I don't have something special.

I thought it was going to be easy to navigate through the site... I found it difficult when I had to import and export calendars from one channel to the site. Also I had difficulty getting someone on the phone since they are in SWEDEN. We are here in the USA... I was unaware when I signed up that there would be no APP or customer service 24/7. It is a problem if you have a problem with a guest and a booking....I was able to reach a customer service person more than 12 hours after I needed help. There is no direct number to call and there is NO APP. I will give this 3 months to see how the system really works and get all the kinks worked out. What I like most is the fact this tool reaches so many different channels to try and promote your home based business

NOT having a customer service agent available when i needed one.

It is a valid solution for renting through many channels. And the direct reservations are a good way to avoid intermediates when you have a business partner you want to host directly.

It's quite complicated to have a good ranking, and therefore good visibility of your advertisement. In my case, for example, although I wrote all necessary information about the room and the services that are provided, in many languages furthermore, and I applied discounts and promotions as requested, my advertisement is qualified as "average" and it has low ranking and low visibility. As I explained, many beautiful photos and a lot of services provided are not a guarantee of quality of the accomodation. Many renters are offering simple and essential accomodations but they are clean, kind and efficient.
In my opinion, FEEDBACKS FROM GUESTS SHOULD BE CRUCIAL IN RANKING AND VISIBILITY OF THE ACCOMODATION ONLINE.

Simple to update, synchronize and you are automatically visible on different channels

No direct contact with clients so have to go through a manager - takes time. Had a few problems with payment - not very clear at all!

user friendly, great after sales service, great themes

doesn't collaborate well with syncronisation channel managers like Syncbnb

provide many channels connections in one place to publish your listing

there is not connections with our channel manager

Nothing.
Neither my guests nor I will be using this website.

Difficult to find help.
Three days for an answer
Nobody is on the "chat " send many chats and that is no chat because there is no one there to answer even though it was urgent.
My guest spent 1.5 hours on the phone with 4 of your representatives and no one fixed our problem.

the calendar and whole set up is easy and intuitive to handle

Am not always that sure what to do about the pricing and found it a little confusing at first

What I like the most about Your rentals is that it is very easy to use, I have not had any communication problems with the guests and there are no charges only when an income is specified

Is neccesary an APP for cellphones and tables

Simplicity, so much functions and easy to use

Some previews channels are not available

Very user friendly for home owners.
Convenient for people who do not have alot of time to spare to manage their properties online.

High commission rate.
Not enough publicity.

this is my first time to joint and it so simple to work i wii reccomment to all my friend i know

like i sayed it wonderful so simple to use

Easy to setup with almost all tools you need to adjust your prices.

2 weekly update of calendar reminder while there is nothing to update.

Connecting to different channels and a broad network

Some features needs to work on more like my connection to my hosts

The software is very simple to navigate.

I really didn’t experience any problems navigating the website.

Your.Rentals covers everything: marketing, customer service, attention to hosts. Communications with them are excellent. I love working with Your.Rentals

None. Your.Rentals is always available when I need them as well as the customer services to our mutual clients.