Opiniones de Apex Loyalty
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6 opiniones
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 10.000+ empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Thank you APEX Team!
Revisado el 30/3/2023
I have been working with the apex team for 3.5 years. Extremely agile and solution oriented team....
I have been working with the apex team for 3.5 years. Extremely agile and solution oriented team. Customer experience, loyalty product experiences are extremely good.
Puntos a favor
They are very good at Loyalty campaign mechanics, gift catalog management and salesforce platform usage. The customer relations of the APEX team, which is always helpful and solution-oriented, are always dynamic and positive.
Desventajas
Communication in development agendas can be complex. In new demands, it is necessary to proceed by simplifying the subject as much as possible.
- Software usado A diario durante Más de un año
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
I believe this is one the most revolutionary channel loyalty software out there!
Revisado el 7/3/2018
Puntos a favor
Apex Loyalty does solve most of your pain points such as communicating with your independent channels and collecting insights and turning them into brand advocates. With Apex Loyalty you can also reward your channels for their sales transactions. While doing that, Apex makes it fun for the channels to be engaged in your loyalty program. Apex Loyalty is also very scalable and can be used in any industry from manufacturing to services and FMCG industry.
Desventajas
I can only speak about the challenges of starting a successful channel loyalty program mechanics. Figuring out the details of your loyalty program usually takes more time then you would think.
- Sector: Alimentación y bebidas
- Tamaño de la empresa: 51-200 empleados
- Software usado Semanalmente durante 6-12 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Flexible and Easy Tool!
Revisado el 4/4/2023
Puntos a favor
They have a very flexible tool and agile team, so it is very easy to work with them. It is very easy to take action and put the solution in place with them.
Desventajas
Maybe there could be a hypercare process that we can make some additional developments during first a few months.
- Sector: Tabaco
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante Más de dos años
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 10.0 /10
Best tool to become loyalty Guru!
Revisado el 19/3/2018
Puntos a favor
It has lots of features to manage and engage your customers.
Cluster based activities enables you to offer differentiated activities to your customers depending on your needs.
User friendly admin panel is one of the key benefits.
Seems like developed with lots of learnings; you have what you need to start your CRM without much effort.
Desventajas
Surprisingly, there is nothing to complain about the software. All you need is to try and see how useful it is.
- Sector: Comercio minorista
- Tamaño de la empresa: 1.001-5.000 empleados
- Software usado A diario durante 1-5 meses
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Fuente de la opinión
Calificación general
- Relación calidad-precio
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
It's the most useful and functioning loyalty software I've ever used. Great features!
Revisado el 7/3/2018
Continous communication, engagement & improved business relationship with our partners
Continous communication, engagement & improved business relationship with our partners
Puntos a favor
- They provide live demos on demand
- Flexible gamification options
- Segmented content offering
- Rewards ready catalogue featuring digital gift cards
- Very appealing web portal look & feel
- Being able to incentivize Sales activities as well as brand engagement
- Sector: Telecomunicaciones
- Tamaño de la empresa: 501-1.000 empleados
- Software usado Otro durante 1-5 meses
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Fuente de la opinión
Calificación general
- Facilidad de uso
- Asistencia al cliente
- Probabilidad de recomendación 9.0 /10
Rewarding Becomes Easy
Revisado el 8/1/2021
Customer service is great, helping and solving problems fast.
Customer service is great, helping and solving problems fast.
Puntos a favor
Used by such big companies, although can be used by small companies too as it has the easiest way to rewarding employees. Furthermore, not only employees but also partners. Also being cloud based and having an app are the greatest features.
Desventajas
Reporting and some templates should have been customizable, or this needs to be given for users in future updates.
